Best Water Heater Repair in Charlotte NC

Julian's replaced my water heater. They were responsive and priced fairly. Jason did a great job explaining everything and their quality was great. I will use them exclusively going forward.

We were told by our HVAC repair man that we needed a new hot water heater. Brett came and checked it out and said everything is fine.  We appreciate his honesty....

The plumber arrived on time. He was able to assess the problem and give me a breakdown of the cost. It took about 2 hours for him to replace the piping under the kitchen sink. He cleaned up after the job was completed. Plumbing is expensive no matter which company you select. This place was no exception but they get the work done

My review is based largely on the level of E.R. Plumbing's customer service.

My water heater was leaking badly from the top of the tank and I was able to figure out that the expansion tank that sits between the water heater and my water supply was punctured. I could've done the repair myself using a $40 replacement tank from a big box store, but ultimately I decided I didn't want to overlook anything.

A technician was able to come out that afternoon. I explained my issue and that I wanted them to install a new expansion tank (I did end up purchasing one myself) and also inspect the system in case there were other problems. I was told that there was a minimum fee of $110, even though it was probably going to take only 20 minutes. I cared more about the peace of mind though, and I was thankful they were willing to use the tank I bought -- after tax and the service call fee, I'd end up paying over $200 for labor.

By the end of the visit, I felt like the service didn't measure up to the price. I wrote a review about it here and the owner (Dave Parker) replied right away. I went for the afternoon but by the time I got back, I had a couple of emails and missed calls too. I emailed back and forth with Dave throughout the next day and he went way above my expectations to make things right again.

I chose to remove my original review because I believe my experience was uncharacteristic of the service that the company wants to provide. They might not always hit the mark on the first try, but they're willing to hear genuine feedback and they'll go out of their way to make sure that you can rely on them again.

One note about the phone number on Yelp -- it might take you directly to a voice mailbox. If you need to get someone on the phone right away, try calling the number on E.R.'s website.

These people are wonderful. Came in assessed the problem. Fixed the problem within an hour. Price was great. If you want something done quick and for a good price highly recommend tgem

I had an obvious underground water leak in the front of my property. The sidewalk, that divides the the grass along my front curb from the lawn on my property was showing (leaking) water. Angelo from Pure Flow Plumbing in Cover, SC immediately diagnosed the problem. He said it most likely was the main water line that feeds into the house and that a tree root probably damaged the line. He was right. Unfortunately this line was under the concrete sidewalk. Angelo did a great job cutting a narrow path through the concrete, locating the broken section of water line and replacing that section. He then repaired the side walk by poring concrete and smoothing it out. Had it not been for rain, he would have finished the entire job in one day. It was great having an obviously experienced, knowledgeable person who was able to do both repairs. As a bonus, Angelo was also prompt, courteous and professional. I highly recommend Pure Flow!  (Al. Ft. Mill, SC)

Third time and it just keeps getting better as these guys are the definition of excellence of execution as Daniel Payne showed up ten minutes early, identified the issue with my water heater, explained it in an easy to understand fashion without making me feel like an idiot haha, didn't try to upsell me on a new heater, and last but not least, fixed the issue no problem.  I will continue to recommend these guys to everyone I know as they are honest, fair, personable and trustworthy.  Fantastic work option one!

Great company; I know these awesome individuals on a personal level, and I know that their level of work is very strong and efficient.

They are very communicative and quick! Contact them for advice, replacement, repairs or new installation. From celebrity customers to people like little ol' me, everyone is treated with red carpet service. Seriously, I felt that way! Brandon came out with a colleague and they both evaluated each of my concerns with both short-and-long term solutions. Consultation and guidance go a long way toward making the best decision for my family. I learned a lot from them and got all my needs taken care of. So glad for their full-service and quick solutions. I have a child with special needs and made some extraordinary requests -- Brandon met every challenge with his expertise. I truly am happy, even after paying for new plumbing throughout my home and the tankless water heater and carbon filter. The ability to enjoy my home worry-free is worth all the pennies!

Nick is the best!! Came out, in between jobs, 45 minutes after I called and a local plumber bailed.
Helped my SO move the vanity and even gave us some nails to put the molding back.
Can not recommend this gentleman more. Seriously, we are moving to Cornelius in two weeks and he saved us not coming in to a master bath without plumbing. Will only recommend and use this guy going forward.

I've used Chad multiple times for projects around my house and cannot recommend him highly enough.  He is responsive, shows up on time every time, does great quality work and his pricing is fair.  I've had him complete a variety of projects to installing hardware on my walls, electrical work (new lights, outlets), assembled/installed furniture and a variety of other projects around the house.  He is a true professional and you won't regret leveraging him for your projects!

We had Mike Walker with Brian Long Plumbing to our home today. We had a leaking sink fixed and a new toilet and pedastal sink installed. The work, advice and professionalism was outstanding. I highly recommend this company. It is nice to have someone so pleasant and who also really puts pride in his work at the same time.

We live in Charlotte, NC and our kitchen sink was leaking after our home remodel.  We called Precept Plumbing and Chris came to the rescue! We had other plumbers try to fix the problem but Chris was able to quickly diagnose the situation and resolve it in less than 45 minutes. We highly recommend Precept Plumbing for your plumbing needs.

Ken Pignone is a plumber that actually returns calls! He's honest, fair, and does a great job. Highly recommend!

Ask for Tom. A real pro and you don't see that very much these days. He is very knowledgeable and friendly.

Had a tub removed in my grandma's house she is 80 and has a hard time stepping over the tub they installed a walk in shower with grab bars for her safety they had the upmost compassion for my mom and remodeled her bathroom for her safety it took a huge worry off my mind i was so worried she would fall but thanks to abetterway for putting me at ease they also followed up a year later for a warranty issue that they took care of at no cost to me! Dustin the owner is a standup guy they have done a few jobs for my friends as well!

Josh & Ross came to my rescue yesterday!  Excellent service at a very reasonable price!  I give them a 5 star because they certainly deserve it!  I would also like to thank Kristi who took my call.  She was so kind & helpful!  Thank you Go Green!

I was able to get a maintenance appointment very quickly. The rep was very nice and professional. I am disappointed in that my ac was presented as being days from dying and dangerous to myself and my dog. I felt like I was at a gym or buying a used car. Your up sell and hard selling policy is out dated. I will not use your company again as I don't trust you. Deceit come to mind.

Jim Dickerson came out and said I needed a part they did not have on truck or in stock (1st pm of work off), they come and install that part (2nd pm of work off) and say if that doesnt work I will need another part. I advise it did not work and will need that other part, so I arranged an appt and took time (3rd pm off work). Same technician that told me I needed that part shows up  and when I ask I hope you have that part I need No he replies...why did they send you out here then? I ask?? His response I have no idea

True story of incompetence and now will need to take 4th pm off literally within 2 weeks, and yes it will be with another company.