Best Water Heater Repair in Charlotte NC

Chad was professional, affordable, punctual, and a pleasure to work with. He did his homework on the project prior to quoting me his rate. My project had layers to it and he communicated effectively. He offered great suggestions on follow up tasks I had surrounding the project, and those suggestions proved extremely helpful. He went above and beyond. Even charging me less once he completed the work. I highly recommend!

Happy with the result, great service, and price.

Alex was great to work with. Fixed some electrical problems quickly and for a fair price. Would use him again.

What a great company! We contacted Roby Electric for a couple of jobs that we needed done.
 We live in an older home, and the fuse box on the outside of our house was in poor condition.  And, the power lines  themselves were actually pulling away from the house.  We also requested that a transfer switch be installed so that we can plug in a generator to the house if we ever lose power.
Roby sent a technician to come and assess the problem and gave us an estimate. The estimate was very reasonable and we scheduled an appointment.
In a total of 3 days everything was done. They had replaced our fuse boxes and rewired the power cords to the the corner of the house where they would be more stable.  They also installed a new box with a transfer switch with room to add a bigger generator down the road if needed.
Every single person we dealt with was  pleasant, knowledgeable, and professional.

We will definitely use them again!

Yesterday ENECO  came from Hickory to tweak my HVAC, which he did a fantastic job on.  I really didn't expect them to come out on a Saturday and figured they would wait till Monday, but I got a call back quickly and he said he could be here shortly. The young fellow was named Adam and had been with the company for 9 years. To get to my attic access we had to walk around bins and big bags of decorations from Christmas.  I apologized for the mess and said it just needed to go in the attic when I got help.
He was so kind and gracious and offered to put all that stuff in the attic for me!  And it was a lot!   Then he gave me a few tips to make extra storage space with some of the plywood boards I had stacked up there. Adam was quite the professional during all this and I thanked him.  What an asset he is to his company,  and a blessing to me, to go above and beyond!

Very unprofessional customer service. I made an appointment for a clogged drain line.   I got a 2-4pm confirmation.  Called at 4:15 and they told me that appointment had been cancelled.   Reset the appointment for 4-6pm and called at 6:15 to be told that the technician went home.   2 appointments missed in one day.   Unacceptable.

After paying them $300 to repair a hot water heater that is only 6 years old I was still having the same issue shortly after the plumber left.  I was then told when I spoke with them that the plumber would be back the next day, a Saturday.  When he never showed I called them and they told me he didn't work that day and he could come on Monday and replace the entire unit.  I asked about the $300 in parts and labor that I already paid and they said that was paid for the work they did and not relevant to replacing the unit.  I refused and decided to look at the unit myself.  I discovered that the unit was not getting any air as the intake was covered with dust and dirt.  The plumber had said he cleaned this area out and DID NOT.  After cleaning it myself I am back up and running but still out the $300 in un-needed repairs that they performed.

Jeremiah has been a saving grace to finally complete fixing fireplace going on since last November!  I give him five stars but not the company!