Best in Charlotte NC

Our bathroom sink was clogged and the clog was at 30 feet deep.  They took care of it very quickly and thoroughly.  The price seemed a little high for 15 minutes of work, but I'm not complaining.  Will call them again if I ever need help.

We had a leaking supply line to a new dishwasher and a couple of other issues in our kitchen related to that. We were scheduled and fixed within about 6 hours of initially hearing back. (They arrived right in the middle of the projected window, which was great.) The guys worked quickly and even did some additional cleanup before leaving. In the unfortunate event that we ever have other plumbing issues in the future, these guys will be the first call we make.

My faucet was spurting water but Option One fixed it fast! I was amazed at how quickly they came to my house and took care of the problem with fairness and honesty! I will be using them again for sure! THANKS

Received excellent service from Reggie.  He was the first plumber in 5 that found the clean out in our front yard.  Backup was quickly fixed.   I would highly recommend ER services.   And thanks to Reggie.

I had another company out to deal with a clog on a limited time deal.  They failed to remove the clog, and  told me that I had a collapsed pipe under my slab and gave me a huge quote, wanting to jackhammer up the concrete.  I called Carolina Plumbing Pros and they came out to evaluate and give another quote.  They unclogged it in minutes, let me know it was just a clogged pipe, and were quite honest and professional.  I like straight shooters, and will definitely put them at the top of my list.

Easy and fast install of the tankless water heater.  Price was reasonable, and he helped out with our basement grinder too!  Thanks!

We had a leak coming from our garbage disposal.  Called Service Pro and they promptly came out within a few hours to promptly fix the problem.  Their fees seem fair and maybe even a little lower than the big guys.  They have a $59 service fee so be sure to ask up front if you know what you are having done that this does not include labor or parts.  They seem very honest which I can appreciate and even offer a one year guarantee.  I will keep their name on file in case something comes up again.

I had an obvious underground water leak in the front of my property. The sidewalk, that divides the the grass along my front curb from the lawn on my property was showing (leaking) water. Angelo from Pure Flow Plumbing in Cover, SC immediately diagnosed the problem. He said it most likely was the main water line that feeds into the house and that a tree root probably damaged the line. He was right. Unfortunately this line was under the concrete sidewalk. Angelo did a great job cutting a narrow path through the concrete, locating the broken section of water line and replacing that section. He then repaired the side walk by poring concrete and smoothing it out. Had it not been for rain, he would have finished the entire job in one day. It was great having an obviously experienced, knowledgeable person who was able to do both repairs. As a bonus, Angelo was also prompt, courteous and professional. I highly recommend Pure Flow!  (Al. Ft. Mill, SC)

I bought an income property in Charlotte North Carolina area and we live in Los Angeles. Our real estate agent recommended Charlotte plumbing. I follow through with all the work that they said they would do and everything turned out awesome, thank you for your services

I contacted this company because I was having water leaks from my upstairs. When they came out they indicated to investigate the problem was going to start at $249 which would be applied to the cost of my bill if chosen to perform the work. After 4 hours of investigation the tech claimed that my water leak was from old caulking around my tub. He re-caulked my tub and charged me an additional $249. He explained to me that he would remove my ceiling fan because it was damaged with water, patch the hole and replace my ceiling fan. He was also going to refer me to another company to file the repairs on my home insurance.  Come to find out recalling wasn't the problem at all because the tub started leaking again. I was left with a leaking tub and a huge hole in my ceiling from this company.

I've used Chad multiple times for projects around my house and cannot recommend him highly enough.  He is responsive, shows up on time every time, does great quality work and his pricing is fair.  I've had him complete a variety of projects to installing hardware on my walls, electrical work (new lights, outlets), assembled/installed furniture and a variety of other projects around the house.  He is a true professional and you won't regret leveraging him for your projects!

I did not need Mr. Garvey's services as I just bought a new home,  but being unfamiliar with North Carolina's winters I thought I would ask him his opinion of how to deal with my water heater through the winter months.

He did a great job answering my questions, very friendly and appreciated his kind attitude and helping demeanor.   If I do need a plumber I would be using him based on that alone -- sometimes what a person does for you without any services in return tells you about their quality before you even need to use them.  Mr. Garvey passed that test with flying colors, and I would recommend him highly.

I waited 2 hours for an appointment no call back not even after I called back asking for appointment.  Just moved on to another plumber.

We had Mike Walker with Brian Long Plumbing to our home today. We had a leaking sink fixed and a new toilet and pedastal sink installed. The work, advice and professionalism was outstanding. I highly recommend this company. It is nice to have someone so pleasant and who also really puts pride in his work at the same time.

We called Cain's a few months ago to re-pitch the sewage line in our crawl space so that our chronically backed up toilet would function properly. They were quick to respond, completed the work in FAR less time than I expected and came in a couple hundred $ less than a large name plumbing company. We called Cain's because we suspected that other company was trying to gauge us saying it would cost $1,000. We were so glad to get a second estimate . It cost around $600 with Cain's.

Now to today, we had our disposal clog after hours Tuesday night and also noticed that the sink was leaking when it was filled with the backed up water from the disposal. They weren't able to make it out Wednesday and we were fine with that. Ours wasn't an emergency. Yes it was plugged up and inconvenient but we understood that there were more urgent jobs than ours. We scooped the water out of the sink and put a bucket under it and were fine.

Before they arrived, we realized that there was a loose hot water handle on our bathroom spigot and that the tub was draining slowly. I know plumbers must roll their eyes that one request turns into multiple issues by the time they get there but since we have to pay the expense, we might as well get it all fixed rather than pay for another visit.

Cain's guys were awesome about the extra requests. No attitude, no acting like it was a problem. They were totally professional.  Their plumber and another plumber in training came out Thursday around 11:45 and were gone by 1pm. In just over an hour they
- cleared the jam in the disposal
- had to replumb under that sink to fix the leak
-cleared the hair out of the slow draining tub (I blame my husband)
- tightened a hot water handle
- secured a tub handle

All in just over an hour and it cost around $211. Absolutely reasonable and their guys are great. It's such a relief to have a company that we can call in a pinch.

And they came in wearing masks without us having to ask. I am an immune suppressed person and was stressed that it would be awkward if I had to ask them to wear a mask but they were already masked when they arrived. THANKS GUYS!!!

I had a real plumbing emergency upon returning from vacation. My upstairs toilet overflowed severely. Justin provided excellent customer service via the telephone. Walking me through how to shut off my water in my home and advising me that he would be to me immediately to help me get to the bottom of what was going on. He was very polite, helpful, and he educated me on what exactly transpired, very quick and efficient. I definitely would highly recommend this company. Should you experienced any plumbing emergencies highly recommended.

I had granite countertops installed by Carolina Granite and unbeknownst to me, they do not reconnect the plumbing so I contacted 3 Way Plumbing since they had been to my home from a home warranty issue I had and I was satisfied with the work they completed. I only needed a faucet installed and the plumbing reconnected (dishwasher, garbage disposal and PVC pipes for sink). The PVC pipes were practically brand new since the garbage disposal was replaced last December. I was charged $757 for this work and feel this is highway robbery. I didn't ask for the pipes to be replaced which they were and it took less than an hour and a half to complete the job. My advice after this expensive experience is to hire an independent plumber who doesn't pass their overhead onto the customer as you'll be paying for their high tech work vans and advertising costs.

The air conditioner went out and I called these guys to come out and look to see what was wrong with the unit. After looking at it the technician came in and said the unit was old and gave a list of items that needed to be replaced. We were given the option: $4000-$5000 to repair the unit or $20,000-$30,000 for a brand new one.
I then called Someone else to come look at the unit and the total price to repair the unit was $300.
I would give this place a 0 star but no option for that! I will never ever use them again nor tell anyone else too.

Was told needed new ac unit but was only a $165 dollar part when I got a second opinion also was told that the freon was to low but the inside unit was never on to actually check it and when the other guy came out and checked it it was completely fine but bc they didn't have the inside unit on it wouldn't read right called and asked why they said I needed a new unit and was told that when a units so many years old they just replace rather then fix

I felt that the technician was more interested in upselling instead of listening and diagnosing problem.  We had a clog/blockage in drainage piping under house that was causing backup of septic into house (we believe due to construction materials getting into drain from remodel we had just had done in bathroom). We were wanting likes snakes/scoped to make sure clog was resolved and no further issues.  Technician tried to convince us that we needed to repipe drainage pipe for whole house which was not wanted or needed.  We had lived in house three plus years and no issues prior to bathroom remodel.