Best Electric Water Heater Installation in Washington DC

I suspect this is a good company from the reviews I've seen.  But I don't have the opportunity to experience it. I can't say I had an ok experience or better.  They seemed kind,  but at the end of the day they canceled the appointment and were unwilling to even come out to give a look and give an estimate on the project.  They just said they can't take on the work. But the work at this point was to come out and look at the project and give an estimate.  I really don't understand what drove them to cancel the appointment and that leaves me unsettled.  So, if you're interested go for it and hire them,  but I figure I'd share my honest experience and if I'm the only reviewer that notes this,  then treat me like a one off. But if you've had a similar experience,  please share.

For those interested on the project, I have an AC unit that didn't extend to the second floor and a boiler for heating the whole house.  I wanted an estimate to convert the AC to AC and heat, and figure out what I needed to do to expand to the second floor.  (1400 sq ft home).

They are very responsive and a pleasure to do business with. Pricing is straightforward and fair.

I contacted Sean because I need to replace my water heater unite. I sent pictures of the unite and agreed about the price. He requested to do it before May 1st. I asked him to come and see the unite as well as discuss work in person since March 29th. I sent text message last Friday checking if he was available to talk over the phone and he replied yes. I called he did not pick up the phone since last Friday until today Tuesday. Bad communication and carelessness. Will get other plumber to do the job.

Quick and accommodating. Recognized issues and new how to resolve them. Great value.

I guess heather didn't hear the part about the fuse.  She forgot to mention it too.  I have worked as an electrician and studiedly for my masters.  I'm not an hvac contractor but know a lot about electrical diagrams.  They need to study the job prior to working first diagnosis always.  She ignored the facts and brushed over the important issue which was it didn't work when they left and said I needed over 1000$ worth of work which was repaired by me for 5$ worth of parts. A Blown Fuse!!!!!!!!!!  What a bunch of con-artists!!

I had my unit installed in Jan of 2020.  First, they flooded my living room because they failed to shut off the fridge line and then they did not have plumbers to fix the issue.  It took hours before they resolved the issue.  Second, since the installation of the unit, the condensation pump had to be replaced, the system continuously shuts down, and the unit is not removing moisture from the house.  This issue has been going on all year long and I have repeatedly complained and they continue to put a band-aid on the situation.  I change my filters regularly, I paid to have my air ducts cleaned as they stated that was probably the issue, and nothing has worked.  I have put requests for management to contact me and to no avail.  This is a health matter as bacteria continues to collect in the air and my house along with everything in it smells like mildew.  In addition, we have allergies to mold and mildew which makes it that much worse.  I would not recommend this company as they either do not care about the customer, or the individuals they have doing the work are incompetent.  I tend to believe that they don't care and are temporarily fixing the problem until my warranty runs out.  That's when they'll find and fix the issue and stick me with a large bill.  To clarify, only management has not been responsive.  I will give the company props on their customer service and tech responsiveness to an issue, just not with resolving it.

Our air conditioning stopped working suddenly and we had company coming for the holiday. They were able to get us in right away. The technician was very professional and knowledgeable on fixing our system and I didn't feel pressured to replace the system. They actually fixed the problem!!!!! Would definitely use them again.

We had to have the fire department respond for a gas leak. It was ultimately determined that the oven gas line and the connection valve needed replacement. After checking reviews on the internet my wife selected this company. They were exceedingly responsive. They arrived within about 30 minutes of our call. They sent a photo of their plumbing technician prior to his arrival.  The plumber Shane was polite and at all times remained polite and pleasant. So far a great choice.

I explained to him the task at hand and he gave us an estimate of $442.00. My wife and I were kind of shocked that it was so expensive for what looked like a fairly straightforward job. When we hesitated, and told him that we were reluctant to have him do the job, he immediately offered a 10% reduction. We asked him why it was so expensive, he explained that he would have to turn the gas supply off at the outside gas meter, replace the parts, and then turn the gas back on and relight the pilot lights in the house.

When we asked how long it would take, he said that it wasn't the company policy to bidbased on time, but by the job and its complexity, but that a job of this nature can take as long as two and a half hours.

He was done in 32 minutes, and that included two trips to his truck. The bill was $396.00. So, an hourly rate of $ 796.00 an hour. He did not have to shut the gas off at the meter. All of the plants and flowers that surround the meter were undisturbed as were the cobwebs on the meter.  

I'm a capitalist I'm all for a person making a profit, but that is ridiculous.  When my wife called and spoke to the manager, he was respectful, but totally unapologetic. Four hundred dollars is not going to send me into bankruptcy, but I imagine there are some struggling folks out there that would be put in a very hard place.

We have used DB prior to this, but I promise it will not happen again.

If I could, I'd give 4 stars for the service. Great service. The one star is for the PUNISHINGLY HIGH PRICE Heil charges- I second the other review that says Heil charges twice the price.

We bought a water heater separately. AO Smith 500 series with 12 year warranty.

I called Heil to ask them how much they charge to install a water heater- ball park range--- how much is labor. They said they can't give that price over the phone. 4 days later, the tech comes out to install. He said it would take him 2 hours to install, and the price would be $1350!!!

I asked for an itemization of the costs- how much is labor, how much is parts? He said they just charge a flat rate that covers everything. Keep in mind, we already have the water heater. We just wanted them to connect it.

Hubby needed hot water, so I felt held hostage- and paid their $1350 for two hours of labor, a couple of copper pipes and the little blue water reservoir. See pictures.

So, if you call Heil to find out how much they charge to install a water heater you buy yourself, and they say they can't tell you over the phone, be forewarned it's a bundled flat rate of $1350.  

Also, I asked them how much their hourly rate is for other work... $250/hour. That is the HIGHEST PRICE I have ever heard of. We're going back to Millersville Plumbing- they do great work at a much more reasonable price.

Donzelle responded quickly to my need and performed quality work! I was in a bind after selling my condo and needed emergent repairs to my kitchen and laundry room. We scheduled my repairs (leaking drain and supply lines) within a day's notice and he got the job done! He was transparent and honest in his assessment, helped me with the billing as much as he could, and gave very fair value. Everything was documented in the invoice and text. Highly recommend his services! Thanks again Donzelle.

Received four quotes for three major home projects: A complete master bathroom remodel, a new deck, and replacement of a drop ceiling with sheetrock and repair of a water-damaged wall in a guest bedroom.
The first three quotes were from high end remodelers. A friend recommended Allen Geoffrey's Handyman Services to us (she had just had her bathroom remodeled). Geoff and his crew (Mark and Brian) came out to survey the jobs. They spent more time with me going over what work we wanted and what our major concerns were. They suggested a comprehensive plan of attack from top to bottom. We were consulted at every step of each of the projects to ensure that our expectations and design elements were incorporated.
Their price quote came in thousands (yes, thousands) of dollars less than the three previous quotes. While they don't provide the design assistance of the high end contractors, they met us at a big box contractor store and helped us color-coordinate our design interests. They took care of ordering all the various pieces parts needed and got us a significant discount on materials.
First, they replaced the deck to install flashing (that the previous home owner neglected to do), that led to the water damage in the guest bedroom. The deck was brought up to code and revealed serious problems with the previous deck installation.
After the deck was done, the crew split off into two teams, one working on the master bathroom, the other, working on the guest bedroom.
The crew took care of hauling off all old materials and cleaned up after each day. The work was first-rate.
As with any major home project, unexpected/unforeseen problems arise. While removing the water-damaged sheetrock in the guest bedroom, major water damage was discovered to the exterior wall. Geoff gave me a very reasonable labor estimate to repair the wall. That wall is now the strongest in the house.
They show up when expected, every day, until the job is done.  They go beyond what is expected to ensure that the client is happy with the direction the project is headed.
I highly recommend these master plumbers. I guess my highest endorsement is that, when our kitchen cabinets come in, Geoff and his crew will be doing our complete kitchen remodel (again, coming in thousands of dollars less than the high-end contractors). If you need any work done to your home, give them a call. They will not disappoint you.
And, Geoff, Mark, & Brian, our new master bathroom looks and functions beyond our expectations. Thank you!

The repairman showed up on time, was very thorough and professional, did the repair, and was very personable.  He showed a great deal of care in, for instance, wearing shoe coverings in our house, and cleaning up after he was done.  Can't recall a better experience with a plumber.  Will certainly use them in the future.

Extraordinary plumber, very honest and reasonable. Highly recommended.

After: picture was of bathroom being remodeled. Friendly workers, he responded to messages and contacts quickly. Would definitely recommend to family and friends.

Had an issue with my toilet. B&C gave me several trouble shooting tips that i could try beforehand before coming out.  Took 5 mins of his time on a busy sunday to walk-through it with me.  Really appreciate it and will call them first when i have a plumbing need.

Took the day off work to get an estimate for a big job.  Not only did they not show up for the original scheduled appointment,  but they didn't show up when they rescheduled for later the same day.  It's not a major weather event,  they have no excuse for this sort of rude behavior.  Will never use them again.

It seems so hard to find reliable contractors in Baltimore. I needed a drain snaked, faucet installed, a leak fixed and washer machine hooked up. I scheduled a Saturday appointment with All Nite. They were able to come when I needed them on time and called ahead to confirm our appointment. All the work was done quickly and correctly. He was also able to check my sump pump. All Nite Sewer and Drain did it all. Their price was very reasonable and fair. When I need a plumber again, I will definitely call All Nite. They were even able to refer me to another contractor to complete other work. Go ahead and give All Nite a try. No complaints here!!!!

They did a good job with replacing my spigot but overcharged me for the time and materials.

I am giving 5 start only for my experience of the customer service, response time, and professionalism of the company employees. I didn't get any services before or after writing this review.
The technician Mr. Dailey is a gentleman and very knowledgeable about his work. He called me 30 mins before as owner advice me that he will, then I received an automated message from the owner about his profile and picture. Which is greatly appreciated for security reasons and excellent customer assistance. Mr. Dailey looked at the issue and provided me a quote within minutes. The price was higher than I expected and thus I politely declined the services. The owner and Mr. Dailey was very polite even after I decided to not use their service at the moment. Although, the customer service experience with them was so great that I will again reach out for any future services.