B&C Sewer and Drains

I called B & C Sewer and Drains yesterday, 7/7/21 to have my basement floor drain cleaned out. My appointment was today 7/8/21 at 9:00a, and Bill called to say he was in the area as soon as it turned 9:00a. The issue was a partially blocked drain preventing water from going down as it should. Once in a while I do have water backup, which may or may not be the same issue, but Bill suggested a backflow protector. I do have one, but it will not fit my drain readily so I'll have to get creative with a grinder. One more thing to add to my honey do list.

Bill assessed the issue, went back to his work van, and started working. While I was on a conference call, Bill started working. No more than 15 minutes passed and Bill was showing me how he was able to flush water down the drain without any back up. With a storm approaching, this was one less thing I have to worry about. Bill also told me to call back in 6 months if the issue was not resolved.

Thank you Bill for the great service and information you provided today!

B &C Sewer and Drains has been added to my home repair list!

Decided to randomly check the boiler room in my home and found a leak unbeknownst to me. Semi panicked as saw the potential that could result. Immediately got on Nextdoor to see if one of my neighbors knew any good plumbers in the area. I always abide by the contracting rule of contact at least 3 vendors. I work majority through text but contacted Mr. Taylor via text in the morning and got a call midday. His call came at the perfect time as the guy I had been texting all morning went mute which meant plumbing was his side job and I needed someone who could come fix that day. Mr. Taylor's call was unique as he walked me through everything that was wrong with my expansion tank from a simple picture. We talked for 10 minutes and his words were simple. I can fix it, but I won't fix it like it's currently installed, I will correct it so it doesn't happen again

He's honest and knows his stuff and he's reasonable for the time and effort he spent. He picked up the supplies needed that were outside of what he carried in his truck and itemized the heck out of my final invoice and believe me I appreciated every bit of it. I respect any professional who can break their craft down to the point where anyone can understand and he does that. You have got to see these pictures, I went from an unstable leaking structure that could've did big time damage to something that's solid and if it were to ever cause a problem it would be mitigated by the 2.1 gallons of water that might exist and not the unlimited amount that was possible in the past. I've found my new plumber and i suggest you take a look as well.

Mr. Bill was the answer to our plumbing prayers. We had some sewer water flood our basement through a shower drain. After a couple weeks of misinformation and unhelpfulness from Roto-Rooter and the county, we finally found our way to Mr. Bill. He was extremely informative on our initial phone call and set a time and date for when he would come out to our house. He showed up right on time and was able to take care of our issue very quickly and professionally. He patiently answered all our questions and even offered advice on issues that we didn't think to ask about. The next time we experience any plumbing-related issues, I would feel little anxiety and uncertainty, knowing that I have someone like Mr. Bill who I can call to address the issue.

Our kitchen sinks were clogged. I reached for a local master plumber on Yelp.  The Yelp community has always done right by me with your ratings and truth.  

B&C Sewer and Drains owner Bill Taylor is a master of his craft.  I called Bill early in the morning and he squeezed us into his schedule.  He was our first and the right choice.  He asked a few questions and was able to give me an estimate that was reasonable.  In addition to the sinks our Miele dishwasher had stop working; related to the sink clogging.  He committed to getting us straight and he did just as he said.  What a day!!!

Bill got us taking care and it was worth every cent. I'd prefer we not had the issue all together, however we hired the right guy. #quality,#expertise-cost

To add to it....Bill is a nice person.  Thank you Bill for doing an excellent job and putting my worries to rest.

Had an issue with my toilet. B&C gave me several trouble shooting tips that i could try beforehand before coming out.  Took 5 mins of his time on a busy sunday to walk-through it with me.  Really appreciate it and will call them first when i have a plumbing need.

Bill is #1. I was lucky enough to get next day service,  since he was in the area. After running the washer in my new home, the sewage backed up into the 1st floor drains. What a pain.  Bill showed up and provided service and information for what was occurring and how to move forward with the issue. Highly recommended.

Great work!  Bill answered the phone when I called, I described my problem and he told me two possible scenarios and asked me to a couple simple tests before he arrived so we could determine which of the problems it was.  We made an appointment, he was on time and did the work efficiently and fixed a couple of other small items in the house.  I have his number saved and will definitely call Bill the next time I have a plumbing issue!

Great service. Honest plumber who could have taken us for a ride given how long our issues had been going on. But he didn't. Instead he fixed the stoppage and suggested our biggest problems was actually just the TP we used. Talked us through everything he was doing and why. Would highly recommend.

Bill is a lifesaver! We had a nightmare scenario when the ejector (sewage) pump in our new home started leaking all over the floor. Not only did we not know that it wasn't a traditional sump pump, we also didn't know how to make it stop. We were bailing buckets of waste water out by hand. It was a weekend so no one was picking up the phone. Bill was booked solid, but still responded to my text and told us what to do to stop the water.  He then shifted his schedule and came out after hours to confirm what we'd discussed over the phone, and to replace and seal the pump. We are grateful for his kindness and professionalism, and for taking the time to educate us on a major component of our new home. Highly recommended!

My hot water went out, and as a first-time home owner, I didn't know what to do (other than call someone). I called B&C and spoke to Bill. Instead of just making an appointment and charging me to come out, he told me to take a picture of my heater and walked me through how to restart the pilot. He was super friendly and did not take advantage of my amateur repair skills. I found his number on a list of trusted service providers and he proved to be just that.

We needed a sewer back flow preventer installed on our main sewer line under our basement floor. Our basement had flooded a couple times with sewer back flow, and we got a grant from DC Water to have the work done. But we had a hard time finding a plumber who was willing to do this tough job. We got some quotes which were crazy high, and some plumbers who just said they weren't interested. But thank goodness we kept looking and found Bill with B & C.

Bill was honest and thorough throughout the process. He spent a lot of time scoping out all our sewer lines to figure exactly where was best to do the install. He handled the permits and the paperwork for the grant. His price was reasonable. And he communicated very well throughout the process.

We highly recommend Bill and will continue to call on him for plumbing needs.

Great customer.  Mr. Taylor identified the issues immediately and fixed the issues the same day. The cost was reasonable.

I just experienced the most thorough, professional and decent plumbing experience ever. B&C Sewer was scheduled to be at my home at 9am in Monday to address two running toilets and a sink that wouldn't drain.

They arrived early but didn't come to the door. I saw them waiting and I called to invite them to begin work early If they wanted to.

I anticipated that I'd be told that I need two new toilets and a new garbage disposer. Not at all! They finished the work in minutes and told me that each item was fixable. The price was so reasonable!

Professional, respectful, decent, clean, proficient, good!

I wish I could give them seven stars instead of five.

HIGHLY RECOMMEND!
we had a major drain clog and called a national drain cleaning company who tried for more than an hour with an industrial snake and could not unclog the drain...He suggested we take the tile out of the bathroom floor and look underneath to see what the problem is with the plumbing.... we declined that approach.

We called Bill after seeing his reviews on yelp he came out exactly at the appointed time..tried for a few minutes with the snake and then shifted to a machine that used air pressure and had the clog resolved within 30 minutes...Plus the price was half the price of what  the national company would have charged!!! All these fabulous reviews are well earned and well deserved!

Did a fantastic job for $700 less than Roto-Rooter. I needed a new hot water heater and he came out as soon as he could get one (and even threw some salt down on my icy driveway for me!)

I would highly recommend Bill; I found him to be honest, conscientious and thorough.  He arrived when he said he would, fixed my blocked kitchen sink and fixed my loose kitchen sink faucet, as an added bonus.  I have a few other small plumbing projects to get done soon, and I will definitely be hiring him to do that work.  I have been looking for a plumber that I could call upon and trust, and it looks like I've hit pay dirt!  Thank you B&C; great work; I am a happy and satisfied customer!

Bill seemed extremely knowledgeable and helpful when he showed up to the potential water pressure issue. I would use him again for any plumbing issue. I'm only giving him four stars because he showed up an hour and half late despite me calling to check in with him an hour before the appointment time (he didn't pick up). Not the end of the world, but for those that take off time for appointments, be aware that could happen.

Great work installing my new water heater.  Very friendly and professional and answered all questions I had before I made my decision.

Bill helped me replace some old shutoff valves.  He's responsive, reliable, efficient, and friendly.

Bill is great. He was able to clear a pipe that was backing up and spilling out into our sink and install a water filter the same day, and we just called him in a last minute leak situation. I could not find the leak myself but he was able to and it took less than 15 minutes. Plus he's a nice guy. Highly recommended.

I had a small leak on a copper pipe and called B&C based on the reviews on here. Bill was extremely professional and courteous. He was very friendly on the phone, yet to the point, and right on time at the house when he said he would be there. He worked quickly, but it was clear he got the job done right and fixed the leak by replacing and soldering the pipe. He was also very reasonably priced. I would highly recommend him to anyone who needs some plumbing work done.

Bill is fantastic! I submitted multiple requests for a spicket repair that had a slow drip. He was one of two that said the spicket needed a washer replacement and clean up vs a rebuild of my spicket at 4x the price. Bill came and fixed the spicket and was very knowledgeable in the time I spent with him. I would highly refer him to anyone who needs a trusted, reliable repair. He is the real deal!

This company arrived at my home on time when I showed him what the problem was he told me that the problem was going to take anywhere from 2 to 3 hours but he didn't have time to do it because he had another appointment he just thought that he could get mine in before the next appointment in other words he was saying to me you literally you don't matter.

I called this morning during a rainstorm after finding out the sump pump wasn't working.  Bill Taylor answered the phone and I was fortunate enough to catch him when he could come over in an hour.  Bill replaced the sump pump and went above and beyond, redoing the interior where the sump pump sat so it would be clean and level.  He sent an image so my husband and I could see the rocks and debris he needed to clear.  After, he spent extra time explaining what he did, what still needs doing, and how everything works.  

I highly recommend Bill.  He was exceptional - thorough and professional.  We will be using him from now on.

I used Yelp to find Bill Taylor.  My husband and I completely agree with all of the positive reviews.

They did an extraordinary job at about half the price of other quotes I received.  I had a sewer line break underneath my basement slab.  They quickly repaired it in about 2 days time and cleaned up very well after themselves.  Thank you!

Who says that they trust their plumber?! I trust these guys! I really felt like they surveyed the issue and came up with the best possible solution. Very professional, very reasonable, and very knowledgeable. As good as it gets!! I have their number saved in my phone!

Amazing response and thorough work. Would definitely recommend. I now have peace of mind that my water heater is good to go.

Mr. Taylor has been assisting my family for years. He has helped us with everything from disastrous plumbing issues to minor fixes. He goes above and beyond every time and makes sure you understand the work he's doing. He is truly an expert at what he does. We're grateful for him. Highly recommend!

This review is overdue - Bill came to check out an issue at a rental property and will forever remain my favorite plumber! He is amazing - the five star reviews are completely correct - he is the best.
The tenants had previously been told, by Roto Rooter, that there was a broken fitting under the concrete in our basement. Roto Rooter claimed this based on having supposedly seen the issue with a camera, twice having sent a camera down. They quoted my husband several thousands of dollars. Enter Bill Taylor for a second opinion - and he had the problem fixed in an hour - it was absolutely not a broken fitting, nor under concrete, and his camera saw the issue immediately. In fact, Bill knew exactly what the camera was showing us - unbelievably it was a test balloon left in the pipe from a plumbing inspection seven years earlier. The builders had left it in the pipe and drywalled over it.. Bill's equipment found the exact spot in our drywall and if I hadn't seen it with my own eyes, I wouldn't have believed it. He removed the balloon and problem solved!
I will never call another plumber - would only call Bill.

I highly recommend Bill. He responded to my call in a timely fashion and provided great customer service. He replaced a sump pump and did some other related work. I had previously gotten a quote from another company and theirs was 3 times the amount. The price didn't seem right, so I called a few other people who were much more affordable but once I met Bill, I knew he is someone trustworthy.

Thank you Bill! I have your number on my refrigerator, you are my go to person for our plumbing needs.

Bill solved our weak toilet flow problem and did an excellent job of installing a new kitchen faucet . He was excellent at diagnosing our problem and quickly solving it. Bill didn't try to upsell us by suggesting we purchase new toilets. He was efficient and considerate (eg he put on shoe covers as he entered our home). And he didn't make a mess of anything despite the inherent messiness of that work. Thank you Bill!

From the moment I called Bill (that's his cellphone on the contact) to the full solution of my backed-up toilet, it was 45 minutes. It wasn't cheap, but it was incredibly fast and done professionally. I appreciate that because I don't have time to wait around in the middle of the workweek.

He did mention my timing was impeccable because he happened to be two blocks away, so you may have to wait more, but clearly the will to give fast great service is there.

He even told me how to fix the same problem myself in the future, including the tool to get and how he made his better, because he acknowledged that calling a plumber for a 10 minute job doesn't come cheap. So, I may not need to call him again for a small thing like that, but I'll sure be calling him for bigger stuff.

Bill is awesome!  He came to help me with what I thought was a backed up shower drain, and he quickly determined that it wasn't.  But he then spent the next 30 minutes helping me trouble shoot what was a bigger, structural problem with a leak in shower floor.  He was extremely knowledgeable and helpful.  I will keep using him going forward!

Bill was very friendly, knowledgeable, diagnosed my plumbing problem, and came out to resolve it. No complaints. Would hire again.

I discovered a slow leak under my master bathroom sink. I noticed B&C on Yelp and felt confident in using them from all the excellent reviews written about him and his company. Bill called before arriving, arrived on time, and was quick and very professional. He explained the process and was here less than 2 hours. No more leak and my sink now drains better!  I will use him for all our future plumbing needs.

Over a year and a half after using B&C, all of Bill's solutions have lasted. If you are reading this review, don't hesitate, stop reading yelp and dial his number immediately.

If you are looking for a GOOD HONEST PLUMBER, please look no further. Bill came and saved me from an excavation that would have cost me thousands of dollars.

I just purchased my home 3 weeks ago and he was the third plumber that came to snake my line. The plumbers before snaked and said they got everything out of the line, took my money and left. Well, Bill came with his camera and found the issue immediately: dried grout in my pipes. He was very diligent in getting everything out, which proved to be a difficult job. He sat there for 3 hours and tried every method he could and eventually cleared my pipes!!!! I am soooooooooo thankful.

If you want someone that won't rip you off, please use his company.

Bill from B&C is a hero, and he should be the plumber you keep on speed dial.  (He is for me!)  He gets the job done quickly and professionally, with a guarantee, answers all your questions, and prioritizes making sure his customers are satisfied.

At the height of early pandemic fears, when my kitchen sink started leaking and dishwasher stopped working due to a leak, I found B&C online and called them (Bill) on the weekend.  Despite it being the weekend, Bill talked me through possible problems and options, and kindly answered all my (far too many) questions, despite it being his day off.  He scheduled me for the next day.  Bill arrived on time, and was very careful to use a mask, gloves, and maintain social distance given the coronavirus risks.  He then worked through three different fixes, and charged me a very reasonable price (and explained options to save $$$) with a guarantee on the plumbing work.  Everything worked great!  

But then...a month later the dishwasher stopped working again (it's a bad dishwasher).  I called Bill.  Even though we were pretty sure the problem was not a plumbing issue but internal to the dishwasher, Bill still came back to reassess and double check that it wasn't a problem with his earlier work.  Bill took the whole dishwasher apart (again), found that the plumbing was fine, but that there was a faulty issue with the dishwasher.  I half expected him to stop there, since it wasn't a plumbing issue or something that would be covered by a plumbing guarantee; that would have been fair, but I would still be without a functional dishwasher.  Instead, Bill took the extra minutes to solve this faulty issue anyway!  And afterward, he also helped me navigate smaller issues in the house (sink not draining perfectly, etc.) and explained to me how to better maintain kitchen and bathroom pipes.  As it was a follow up visit from his earlier work, he didn't charge me at all for this.    

An average plumber would have said not my problem and left.  But Bill is not that guy; B&C is not that company.  

I also really appreciated not only that Bill from B&C gets the job done efficiently and professionally but also that he prioritizes customer service, taking time to explain the problems, options, and also what not to do.

Stop looking at reviews and just give them a call already.

I guess this company has enough business, and is not in need of anymore. I contacted this company via Yelp to set-up an appointment. They told me they could come out the following Friday between 12 and 1, and they asked me to confirm via phone. I called and left a message confirming the appointment. Nobody ever showed-up, and nobody from this company ever responded to me to let me know why they wasted my time (I had to go into work late, for a plumber that never showed-up). This company is not in need of new customers apparently, so I would seek help elsewhere.

I highly recommend this company! He answered the phone, asked relevant questions, scheduled an appointment that day, and arrived as scheduled. He did a great job on the repair! He identified why my sump pump failed and did some preventative work so that I would not have the same problem in the future. He provided a warranty and detailed invoice. He was very courteous, knowledgeable, and efficient. Also he was very safe in his work under the COVID issues.  I will call him in the future if I have any plumbing or drainage needs. He struck me as very honest and trustworthy.

A master plumber with integrity, not to mention great technical skills! Mr. Taylor successfully unclogged my main sewer line after another company's efforts were unsuccessful. He showed me proof of the cleared drain line all the way to the city sewer, via his camera. He explained everything that he was doing and gave tips on how to prevent similar problems in the future. Mr.Taylor even took the time to look at an unrelated minor problem, although I couldn't reproduce the symptoms while he was here. I'm glad I used B&C!

Sorry sorry!!!! There was a huge misunderstanding ,other company went over before him and my Tanent asked him not to come
By mistake I thought he was there

Literally I found the best plumber in the DMV area... I have several rental properties in the area and believe me I've had my fair share, some good, some bad, and some I would not want to describe on this page.

Nevertheless Mr. Taylor that's now my go-to guy for all my Plumbing need for my rental properties, as well as to include my personal home. He is professional, and astute in his business.

He recently came out to one of my rental townhouse property in Upper Marlboro, after my tenant told me t they were having toilet issues. He merely came out and solved the problem within 8 hours.

He will let you know what's going on and what needs to be fixed and the amount of time it would take him to fix it and most importantly very very prompt service the callback time is superb.

B&C Sewer and Drains is a plumber you can trust. Extremely knowledgeable, professional, and honest. From the very first phone call to request a quote, I knew I was in good hands. From beginning to end, the customer service and quality of work were exceptional.

I contacted B&C to check out a leak underneath my sink.  I wasn't sure if I was in their service area, but due to the great reviews I was hoping they'd be willing to come out.  I immediately got a hold of Bill Taylor, I believe he's the owner, and he stated that he has in the past taken jobs out in my area and a bit further so I was exceedingly grateful & happy that he'd come out.  Upon his arrival, he had the problem figured out - my sprayer hose was the issue.  He tested running my dishwasher to make sure.  After checking out available options, he proposed two avenues I could take and what would be the most economical of those choices.  He recommended replacing the faucet as this would not only save time and finances but would also save me a TON of trouble.  

Being that I already have been through quite a bit trying to find the right hose, generic Home Depot and Lowes hoses do not work for Moen and neither places sell Moen hoses any longer (even if the generics state Moen faucets there still may be incompatibility as in my case).  Even going through Moen (which I would have to take pictures & video of the leak and provide a model number to upload to their support site and wait for a response back) was a time consuming and trial/error process which I've already gone through only the first stages of, I was NOT willing to go back through that black hole of frustration again.  My house is new construction so I did not purchase the faucet and there was not a model number to be found ANYWHERE -nor did the builder have the information so I was hitting dead ends everywhere and knew - getting a new faucet was the best & quickest option.

Bill made a recommendation of the type of faucet to get, told me about finish options to match the hardware that was in place and said that he could go pick it up and install it for me.  THANK HEAVENS FOR BILL!!!  He did just that.  I chose & purchased online the model that was affordable, matching that had with the best range and Bill went and picked it up.  He's not even familiar with the area and offered to do this for me to complete the job today.  The pricing for installation and pickup was MORE than fair, $200 plus $50 for the pickup.  He informed me upfront of the price so it wasn't a surprise and could change my mind if that was out of budget, much appreciated :)!!!  $250 was perfect...If I EVER need a plumber for anything, I am going with B&C.  He's quick, honest and provides options that fit your budget and what you're comfortable with.  Furthermore, he's willing to go out of his way for a customer.  Side note: if you have positive reviews for this company, please be descriptive if posting on Yelp, it helps with their scoring.  I have no problem with being descriptive lol but if I did, I would happily write 4 pages if it means better rating/scores for this company.  Bill Taylor is a life saver.  I have a functional sink again and the wood is saved!!!

I left Bill a message about a plumbing issue.  He contacted me to say that he didn't think he could satisfy my request, but wanted to be sure that I was taken care.  He called me and asked several questions so that he knew what my problem was, and provided helpful advice on what services to seek from another plumber.  Professionals like Bill are regrettably no longer the norm.  He is truly great per all the other reviews.

Company was amazing. I called in the morning for a persistently clogged sink and some kind of back up that was turning my 2nd bathroom into an outhouse. They came the same day. They were on time and worked systematically to flush my problems away. I was informed of good flushing and garbage disposal practices that would stop me from having another issue. The price was reasonable. A++ Here's the good part. They cleaned up the outhouse, there was literally  S**t everywhere, I mean WOW. I was planning on finding a crime scene cleaner to take care of that cause it was gross. Awesome service. I will use them again.

My toilet and shower drain were clogged. I called early in the morning and he showed up within the hour. He got it fixed and also connected my bidet I was having trouble putting on at no charge.

I've found my go-to plumber. B&C plumbing delivers high quality, competitive pricing and professionalism. I've used them on numerous occasions now for both my primary and rental residences. Bill, the owner, is always up front, punctual, and is methodical in his approach to any problem - a true stand up guy when it comes to pricing and identifying the root causes of any issue.

Recommend him to anyone dealing with a plumbing or water heater issue - B&C is the right choice!

I had a great experience. My water heater tank started to leak in the basmement. I pretty much knew I needed a new one so when I called Bill, he came out the same day with a brand new heater and installed it. He installed the new water heater up to code and even showed me how to use it as well as properly maintain it. You do not know what you have until its gone and he really came and he came and saved the day for me and my family. I will be calling him again as well as reffering him to others.

I'm going to attempt to summarize all that Mr. Taylor has done for my family and myself while owning our first home. First and foremost his pricing is fair and transparent. He maintains professionalism at all times. He also does excellent work and I would recommend him to anyone within the areas that he covers. He went above and beyond to assist us when we realized we had a damaged water line. He ended up completing a successful reroute of all of the water lines and tie-in's that we have in our home. A year after completing this work, my insurance company that originally claimed they were not liable to pay for the damage....long story short realized they were. Mr. Taylor went back and forth with the claims adjuster and myself to provide documentation to assist my family and I with getting the money owed to cover the damages. (We are talking $,$$$!!!) My experience with Mr.Taylor is a unique one. But he always maintained his professionalism and on top of all of this, he's also a damn good plumber.

I really wish I could give Bill more than 5 stars for all of his help and work! Not only is he beyond fair and reasonable, but he actually takes the time to show you what is going wrong and helps with prevention. He helped me diagnose an issue with my old piping (it was a crack in in the cast iron) and rectified it immediately and efficiently. He was on time, polite, professional, and funny too! I couldn't have had a better experience.

Thank you so much, Bill. I will definitely be back if I have issues again!

If I could give 1 million stars I would. The service was tremendous, honorable and worth it. Arrived on time and made sure everything worked properly when he left. Mr.Bill is a great person with a great personality and I would use him for any issues I have in the future.

Mr. Taylor came out to fix a clogged Kitchen sink. Before he came he advised me to check a few things before he came out that could potentially fix the problem. He had to come repair the problem and I have to say his professionalism was beyond exceptional. He resolved my problem and gave me a few tips to prevent this from happening again. I would highly recommend Mr. Taylor for any of his services.

Thorough. Honest. Reliable.
I found this company on Yelp after all the other great reviews and they did not let me down.  My home warranty service sent out another plumbing company that was out to pocket a quick service fee, and upcharge me on the side.  Unlike those ne'er-do-wells, Bill was able to explain the problem to me in laymen's terms, worked hard at getting the problems resolved, treated my home with great care making sure everything was cleaned up, nothing was tracked in the house, and nothing was unnecessarily poured into the grass.  He even made suggestions where I could save money, and who doesn't like that? I've saved his number in my phone, he's officially my go-to-guy!

A plumber you can trust?? Unheard of.

I'd been living with an upstairs plumbing issue for quite some time because 1) I just couldn't find the time to focus on it and 2) the one time I had the problem diagnosed the price I was quoted was damn near the cost of the house!

I found B&C via online yellow pages. They had great reviews. I called and was biting my nails the entire time though I'd mentally prepared myself (or so I thought) for a wallet guzzling event.. Bill's diagnosing skills were accurate and he was able to solve the plumbing problem in a timely manner and for a very reasonable price. With other service providers, often times when a female calls the pricing and tone of the conversation change. Not the case here. He asked all the appropriate questions and worked to find the most cost effective solution. My friends and I, young professionals, all bought homes around the same time. As women we are very wary about who we let in our homes for service/home repair and who we trust re: billing. This was, hands down, awesome service. Great guy.

Will recommend him to anyone and everyone in the DC Metro area who needs a plumber. Especially those who I know are in the same 1st time home buyer boat as I am and looking to have a go to provider they can trust with home & plumbing repair. They service all of the DCMDVA area.

As soon as I called this business I was greeted with professionalism and a sincere want to resolve my issue Bill spent about 15 minutes explaining the process to me and resolve my issue I was thankful for his time and effort I will highly recommend this company to anybody with a plumbing or drainage need

I can't say enough good about this company. We've used them twice before to clear outside drains and I was too lazy to write a review then but will make up for it now. This time we had a couple of small interior plumbing issues. Bill returned my call promptly, came out later that day, right on time, and had everything fixed within 1/2 hour. Responsive, competent, fair. They're our new go-to plumber.

Provided great service and he had great communication. For my case he was able to make me one of his first service calls of the day. I called at 9am he was onside by 10am. (my home is pretty close to his shop) I will do business with this company again.

l called Bill about an outdoor plumbing issue (a clogged downspout) and he was super helpful in walking through with me over the phone how to diagnose the problem.  He ultimately advised that I might not need a plumber and should take some steps first to figure out to see if if I could fix it on my own and see save some money in the process.  He definitely knows his stuff and really appreciated that he took the time to talk through it with me.   I will definitely keep him in mind for future plumbing issues.

When I had a drain back up in the kitchen I first called an organization from Angie's list, but they spent half a day working on it and couldn't fix the problem.  They recommended B&C (Bill Taylor).  Bill came promptly worked hard, and solved a difficult problem through sheer persistence.  I'd hire him again in a heartbeat.

Bill answered my urgent call quickly, showed up on time, handled multiple issues well, efficiently and within quote. Very professional.

We all know it's hard to find a good plumber, so like most people I depend on reviews.

I have to say I am so thankful I called B&C!  Within 10 minutes Mr. Taylor was able to figure out what was wrong with my bathroom tub and was able to fix it with no problem (please note: I've had this issue for 4+ years and have worked with several plumbers).  Mr. Taylor provided excellent customer service, he was on time and very clean from the moment he stepped foot in my home.  I was given more than one option on how to fix my issue. I also love the fact that Mr. Taylor encouraged me to watch him work and didn't mind me asking a bunch of questions.

I highly recommend this company and will defiantly use again.

Called and left a message to set up an appointment and was called back a few minutes later.  I had some questions and Bill was very knowledgable and happy to answer them.

Confirmed my appointment the day of.  There was traffic but he texted me to let me know he'd be a few minutes behind because of it.

He arrived. Gave me a card and magnet.  Put on shoe booties and we talked about what I needed done.

He also recommended some other items get completed and I went ahead a did most of them.  i had more questions and he graciously answered them.  

The work was done well and I haven't had any issues with it.

Bill is quite professional, personable and good at what he does.  I have since referred him to someone else and will continue to do so.

This review is long overdue, but I wanted to be sure to sing the praises of B&C Sewer and Drains. Over the summer, water started flowing into our basement and we were at a loss as what to do. We ended up with 6 inches of water and sewage in our basement and we didn't know what was the cause. Another plumbing company came out and looked at the lake in our basement and said they would charge a $1000 just to work in those conditions. But, thank God for B&C Sewer. Their plumber came out and really seemed to care about us as more than just a way to make money. They wanted to make sure we were taken care of. The owner of the business came out and spent hours dealing with our situation. Our issue ended up being with the pipes owned by the county, but the owner of B&C took time and advocated on our behalf to make sure the issue was dealt with. I cannot recommend this company enough.

This is easily the best experience that I have had with a home improvement company.  If you have plumbing work, and you live in the DC area, it legitimately does not make sense to give your business to another company.  Bill, the Plumber, is extremely professional, punctual, and gives a fair price.  Further, he was able to find a creative (within code) solution for a particular plumbing issue that two plumbers before us were unable to come up with.  I genuinely cannot recommend this company enough.

Mr. Taylor did an excellent job. Don't let any negative reviews deter you. He came out the day I called, was efficient and competitive with pricing. He did not try to sell me anything I didn't need and was honest about what I needed. He gave advice on a couple of other matters, which I appreciated very much. He did a nice job cleaning up after himself, and took all his materials with him. I am planning to have him come back to take care of a few other things for me. It's good to find an honest plumber you can count on.

Bill has a very nice personality and that's why I'll give him two stars, but unfortunately he's unprofessional. I called him for a major problem which was a leaking toilet in my living room bathroom. He tightened a nob under the toilet and assured me that would stop the leaking but if it persisted after he left, he would come back and fix it. The very next day the leaking started again. I called Bill over a period of 2 days, left messages, spoke with his secretary and she said he would call...but he never did. I am extremely disappointed. Not only did I pay him for work that he did not see through, but my toilet is still leaking. I would never seek B&C services again, nor would recommend the company to anyone.

Bill Taylor to the rescue.

My toilet was making an annoying screaming sound. Bill came and replaced the fill valve which was the culprit.

The service I received was Amazing and Prompt! I will be calling B & C Sewer and Drain Service for all my plumbing needs.

I want to personally thank Mr. Bill Taylor for all of his hard work and for being a reasonable price plumber. I really appreciate it!

I would highly recommend him again as he was up front, professional, courteous and got the job done. :)

First time using B&C and I am more than pleased with the level of service and professionalism this company offers.

I had my sump pump and check valves replaced, the service was quick and the price was more than reasonable.

I highly recommend B&C for any plumbing, sewage or drainage issues you may have.

I very rarely write reviews, but, Bill Taylor from B&C Sewer and Drain is the exceptional professional that deserves the effort.  I had a sump pump discharge pipe that would freeze and cause my sump well to overflow and needed to be redirected.  After getting bids from a number of plumbers I decided to use Bill because he came to the house, did a long and careful review of the situation and came up with a great solution which was in line with the costs from the other plumbers.  However, that's not the reason for the 5 starts... I would go higher if Yelp let me.  It's what happened when he came back to do the job.  
He had to drill a large hole through a solid concrete wall to run the discharge pipe through.  He actually went out and bought a special and very expensive drill bit to do a clean hole.  Which it did.  He spent a full 4 hours working on the replacement pumps and drain pipe and would not leave until he was convinced everything was working properly.  Also, despite the extra effort and expense he held to his initial estimated price.  Now that's a plumber worth writing about.  Bill was competent, clean, neat, professional and very helpful.  Put B&C Sewer and Drains at the top of your list for your next plumbing job.

Bill is AWESOME. Not only did he come out right away to deal with a kitchen clog/leaking disaster that I had made significantly worse by using lye, but he taught me a whole lot about plumbing in general such that I can better look after my pipes and prevent expensive disasters later on

I met Mr Taylor at my house this fall because water was not flowing out of my Sump pump line. I had called another company but they possible cost was astounding. So I found Mr Taylor on Yelp. Professional and patient. Diagnosed the problem on the spot and resolved the issue. He is honest and gave us further ways to resolve a possible future issue with roots in my outdoor line. I would highly recommend this company. He is a rare find. Bless you sir.

This guy was great!

Our sewer line backed up.

I called him first thing in the morning, he called right back on his cell and he was here within an hour.

He and his son were courteous and polite.

He had to pull the basement toilet, which is ancient, but didn't make a big deal about it.

Did the work, didn't bother me so I could work, worked without making a mess, put on booties so as not to trash my house and rugs, cleaned up after themselves.

Charged me EXACTLY what he quoted, without any add-ons.

He said he was a master plumber, so I may try him for regular stuff next time I need it.

5-stars-plus all around!

Bill gave me a straight up quote over the phone (no hourly or hidden charges for the kitchen sink snaking I needed) and worked around my schedule to come fix the issue. He and his colleague were professional, respectful of my home and did a fantastic job, even fixing the water pressure on the faucet free of charge.

Great service! Highly recommended.

I can't say enough about Bill's professionalism. I called at 7am to get an appointment, he squeezed me into his schedule and was at my house by 9am. I had an issue with an outdoor spigot leak on a 40 year old house. I thought the issue was more major than it was, he explained the situation clearly. I was ready to replace the whole thing, he let me know it was unnecessary. Within an hour he was done, he had corrected the spigot that had issues and did maintenance to my other outdoor spigot.  The price was definitely reasonable. I was so pleased with his service that I took the opportunity to get an estimate for another plumbing job I've been contemplating. I would definitely recommend his services to my friends and family.

I'll be calling Mr. Taylor if I ever need help with my plumbing again. He stayed till 9pm attempting to fix low water pressure in my condo, and showed up the next morning with the parts. Additionally, he repaired the overflow in my tub, that was jerry rigged by another  company. The customer service was on point and everything is working fabulously. Thanks again.

Had a broken pipe in my shower flooding my downstairs neighbor in our garden style apartment building.

Called Bill in the A.M. and he called me back about 20 minutes later to let me know he had time to come out.

He was late for the appointment BUT I felt this wasn't a knock on him based on the local traffic in my area which can get congested any time of the day.

He diagnosed the issue, took out the broken pipe, installed a new pipe and was very cordial and informative throughout the process.

He also took the time to make a minor fix to my toilet.

The cost was fair in my opinion.

The other reviews about B&C are very accurate...I would recommend highly.

Excellent customer service, very professional, neat, high quality workmanship. I bought my first house a month ago. We came home one day and discovered a very clogged drain backing up the entire house. I work construction and could not un stop my drain. I called BC and Bill came out with in an hour. Had my drain unplugged in no time, kept my brand new floors clean and made my challenge look easy! I would recommend Bill to all my friends and family! Deserves all 5 stars! #50

First time using this company.  When I called, Bill was very professional and was able to come out within a few hours.  When he arrived he immediately identified crappy craftsmanship from my new home builders (Ryan Homes).  The pipe appeared to have already been damaged and repaired.  He quickly corrected the problem and was able to explain it all clearly to me.  There is still ongoing issues with the builder but I will definitely call them again if needed.

I had a blocked drain in the back stairwell of my home and Bill T came to fix the problem. Not only did he find and fix the problem, but leveled the earth around the top of the steps, and went above and beyond the call of duty. He told me, for him: It's a badge of honor to do the job right. I was glad to have found him and highly recommend him to others.

Hands down Bill is truly great at what he does! Even with my lack of proper terminology and description, he is always able to come in quickly assess and resolve my issue.  He has snaked my drains, cleared out my outside drain from tree roots, fixed my garbage disposal and the list goes on.  He is always prompt and provides efficient, well-done service.  He will continue to be my go-to guy for my plumbing needs!

Ms. Taylor did a speedy great job at a reasonable price. He was able to work with my unpredictable schedule. I will defiantly call him for any pluming issues i may have in the future.

Wonderful experience. I called B&C because they had good reviews on Yelp. As it turns out, Bill was great. He was fast, reasonably priced and amazingly professional and polite. It's so refreshing to have a contractor who is not trying to take advantage of customers. I will definitely call him again next time I have an issue.

Bill is a true professional.  I had never used him before, but he responded immediately to my call out of the blue about a blocked drain pipe situation, diagnosed the problem, and stayed within his estimate even as the job got more challenging.  He was careful with our house and worked super hard.  I would highly recommend him to anyone.

Finally, a plumber that works! B&C was super friendly and fixed our clogged drain in one go, on budget. Good customer service, and would absolutely recommend and use again. Only reason not giving five starts is that they were about an hour and half late and had to move the originally scheduled appointment. However, they were good about following up and getting back to us. Minimum cost for a house visit is $200 for two-hours work. Seemed steep to me, but in line with other prices in the area. But no hidden fees and team that came out was super professional and fixed the problem.

Bill is the kind of plumber you wish for when things go wrong with your plumbing. He was able to break through a blockage that had challenged another plumber. His level of dignity and clear headed communication at that late hour is something that I think is inspirational. Not only did Bill manage to break the blockage, he also offered me a discount to video the line at the same time.  

That video, along with Bill's submission, led to my sewage line getting renewed.  Bill has also helped us out in clearing other essential drainage lines from our home.  When you need someone now or very soon, then Bill is the right guy for you.

Professional. On time. Reasonably priced - he took the time to give us a detailed breakdown of costs down to $1 (!) and kept to the original estimate. I appreciate that he took the time and paid attention to that level of detail. He takes his job seriously, works hard and gets the job done. What more can one want in a repairman? He will get my repeat business.

Bill Taylor is awesome and the work he did is top notch and professional. It was 4:45 PM when I called but he still kindly and promptly came over and quickly pinpointed my water leak as being in the kitchen (in just the first five minutes!), although almost no evidence of water was on the top floor. The pipe was hidden in the wall and had been draining on to the two floors below he quickly figured it out, even though my house is a complicated custom front to back split level. Being an experienced Master Plumber he wasted no time diagnosing then cutting the sheet rock out and replaced my leaking pipe in just one hour! He is polite, very personable and a true craftsman of the highest quality. I would give him six stars if I could.

Called about a slow draining tub and Bill provide great service, was fast, and there's no hidden fees. Would definitely recommend B&C Sewer and Drains to others!

Called Bill on Christmas Eve when our lines backed up and our basement toilet began sputtering water from the floor. We were expecting to host the next day for 15 people and were unable to use any drains without it coming back into the basement.

Bill was on call but referred us to a few other plumbers. None were available, so Bill wrapped up his other projects and came by. After encountering a handful of obstacles, he finally was able to cut the pipe and get access to what he needed to see.

He cleared the roots that had grown into the pipe and, few days later, came back to install a new access pipe. He also used a video snake before clearing the remaining pipe in order to determine where the problem originated. Throughout the process, he was communicative and helpful.

It's not too often you can say at one person saved Christmas!

Bill was reliable, efficient, and reasonably priced. i would not hesitate to recommend him.

Bill is an honest and dependable plumber.  He came the day after I called and fixed my leaky sink in no time.  I would definitely recommend him and will call him next time I have a plumbing issue.

Spot on!  My tenants had a leak and they needed a solution asap.  I called and with in 2 hours Bill came through the property.  He diagnosed the problem.  Fixed it and we went about our day very quickly.  Awesome guy.  Great service and great work.  I now have a reliable plumber.

We've been using B&C ever since we bought our house a couple years back (it came with some plumbing issues), and Bill has done an excellent job every time. From our shower to our kitchen sink, wherever there has been an issue, he's fixed it, and the pricing is very reasonable.

Our biggest issue was our bathtub, which we learned from our neighbors the previous owners had plumbers come in and look at many times over the years and never really got fixed; the old owners even stopped using it, sticking with the shower in our other bathroom. Bill came in, found about four different issues and fixed them all up. Months later, when another, much smaller issue showed up with the tub, he came back and fixed it for free, saying it was under warranty. We didn't expect that at all, and it definitely shows that he's looking out for the people he does work for.

I would recommend B&C without hesitation.

I meant to come back sooner, but I've been busy enjoying my running water! However, I wanted to say that Bill was exactly right in his estimation of when our water would start running again. We had water in about 2 hours after he left. I cannot recommend that you call Bill enough!!!

Not sure how there reviews are so stellar, maybe only for simple fixes like clogged drains, fixture changes etc..this Co is better; unless these are friends and family commenters. I called and Mr. Taylor and I agreed on a $95 price to come to my home, open up the ceiling and find a leak which he stated would be under an hour to find after opening up the ceiling. He came arrived on time, looked at the ceiling, looked at the rooms above the ceiling, shook a toilet and stated that it could be that, but probably wasnt, but either way could be an issue later- charged $160 to seal/wax around toilet, refused to remove any drywall to properly access where the leak was coming from, said his best guess was that it was an old leak. Since then (a week later) water has now grown from just a stain until yesterday actually dripping water out of the ceiling. If it were old and everything were dry when he left, would whatever he did cause the leak? Or was his accessment and refusal to open the ceiling as agreed upon just wrong? Either way when I called back he stated he would recharge the same fees to do the same job we agreed upon initially. The conversations with him though professional, felt like to began to be annoyed, aggresive, and condesending after my pressure for a real answer and for the drywall to be removed when he was there. And the toilet is now crooked... so a total waste of time and money. Dissapointed in these yelp reviews.

This company is great!  In particular Bill. After doing some research on yelp I discovered B&C. He had by far the best online reputation than all the other plumbers in the area. He was professional and transparent from the beginning. He was a few dollars more than some of the others but based on his yelp reviews alone I decided he was the one I wanted to do business with.  It was well worth it. From his professionalism to having the peace of mind of knowing he does business the right way. He absolutely exceeded my expectations. Nothing good is cheap. And nothing cheap is good. You get what you pay for. If you need plumbing work in the DMV. Bill is your guy. I would highly recommend him and his services.

Highly Recommend!  Bill is the ultimate professional!  I gave B&C a call to fix a clogged drain connected to my washer.  He came out the same day and fixed it.  Upon arriving he explained the different scenarios that could be causing my problem and fixed it.  Bill was super friendly and neat.  He even cleaned up some of the dust that was left on my washer!  

I would highly recommend Bill from B&C for any of your plumbing needs.

Cleared out my sewer line quickly and cleanly. Row house in DC with a small basement.  Removed toilet and snaked it. Done before I knew it. If I had known about them,  I'd have used them the first two times I rented a machine and did it myself

This guy is so great! He finally fixed our plumbing problem which we had already spent over $1k trying to fix, and he was kind enough to work past his regular hours and not charge us extra. He is the most reasonably priced plumber in the area.  I definitely recommend his services!

Angie's list move over, I'm going to start relying on Yelp :) Bill provided exceptional service , professional demeanor and great overall plumber!!!!  When he first arrived, he did a quick overview of my issues then jumped right into troubleshooting.  He fixed the gross smell coming from my washer and I can't thank him enough for that!!!!

I called B&C at the last minute for a clog in my drain. They were able to accommodate my request at a time that was convenient for me. They even gave me a flat rate for the service which I was very happy with.  The service technician was very helpful and solved the problem very quickly. After the clog was fixed, the technician even went above and beyond and used his wet vac to clean up the water spill for me. They have excellent customer service and great plumbing expertise.  They will be the only plumbing service provider I will use in the future.

Mr. Taylor, the company owner left the comfort of his home at 10 pm and drove 35 minutes to unclog a blockage in our main sewer line after my husband and I returned from overseas to find this disgusting problem.  If Mr. Taylor had not repaired the problem, sewage would've continued to back-up in our basement bathroom and we would not be able to use our toilets or shower tonight (with work in the morning). B&C was prompt, professional and even empathetic about the situation.  They solved the problem quickly and charged a fair price for the service.  I highly recommend B & C!!!

B&C provided service for a leak I had in my tub.  Bill's integrity and character speaks for itself.  He was scheduled to arrive at 7 that morning and was at a previous job which finished at 4:30 a.m.  Instead of going home first and risking the chance of being late he parked in front of my house and waited until 7 and rang the door bell to begin services on the leak.  That alone spoke volumes about the excellent service his company provides.  I would highly recommend them for your plumbing needs.

I can't believe I forgot to leave a review for B&C Plumbing! I spoke to Bill two days after my basement had flooded. The water had been removed, however we needed a new sump pump, and we weren't sure why we continuously had this issue. He was so knowledgeable and helpful! He explained everything so clearly and really made me feel comfortable. He showed up at 6:30 the next morning to install the new sump pump. He even took the time to drain the excess water build up. I hope to not have this issue again, however if we did I would definitely call B&C Plumbing.

My new go-to plumber. Gave me a good explanation of what the issues were, resolved them for me and charged a fair price. Someone you can trust...which these days is not always easy to find. Highly recommend.

Bill is a wonderful professional.  He has accurately diagnosed our plumbing problems, from a break in the sewer line to toilets and faucets with debris in the lines.  When we had a horrible plumbing issue after 10pm one night, Bill was here in a flash and worked for at least 3 hours on the problem.  We have used his services twice and will definitely contact him should we have more plumbing issues.

My mother called Bill to fix a clogged toilet in her DC townhouse basement.  He was prompt and professional and did the job.  When it became clogged again 4 weeks later he brought the video camera and worked for hours in less than ideal conditions (hot & humid - he was sweating like a rain forest) to find the problem in the 70 feet of sewer pipe that runs from her basement toilet to the main line in the street.  He showed us the video, thoroughly explained the problem and worked to repair it.  Good plumber and really nice guy!

Mr. Taylor is the BEST ever! If you want the job done right from start to finish, he is your guy.

B&C Sewer and Drains is a lifesaver!  I was cleaning my tub to prepare my house to rent the night before I had tenants scheduled to move in.  However, I broke the lever in the tub to drain the water.  And was left with a tub full of dirty water that would not drain.  I called B&C Sewer and Drains approx 8AM the next day (clog occurred at 11PM on Thanksgiving) and was told that they could squeeze me in and be at my house between 9AM and 10AM.  The plumber was on time and extremely knowledgeable, courteous and professional.  He was able to quickly identify the problem and had the parts in his vehicle to fix them.  I also remembered two other issues I had been having with that tub and he was able to fix those issues as well.  Also, I had installed a new shower head in the master bath that morning and forgot to buy teflon.  The plumber had teflon applied it and re-installed the shower head.    Even though the plumber squeezed me in at the last minute and was likely in a time crunch, I feel that he did a thorough job and did not rush.  He  made time to explain what he was doing and what was causing the problems and how he was going to fix it.  He was friendly and even had time for small talk.  Bottom Line:  B&C Sewer and Drains came through for me in a big way at the last minute and has great customer service.

I would like to second the good reviews here. This is a great company to work with. They really take care of customers. I had a dead sump pump and flooded basement as a result. Even though Bill was not able to take the work, he recommended another great guy, who finished the job nicely in the same day!

B&C / Bill Taylor was enormously helpful and knows his biz.

- We had a very stubborn clog which he spent an hour on, and his rate for doing so was very reasonable, considering how long it took.

- Rather than replace and charge for a broken water control assembly in the toilet, he just tweaked it til it was working again, then showed me how to replace the unit cheaply myself.

- He has offered a discount for a return trip to replace a broken garbage disposal, too! (we've got lots of problems)

5 stars for honesty and great service. He also showed up at 6am on. the. dot. Thanks, Bill.

I called based on the exceptional reviews, and thought this would be a slam dunk right? I mean thirteen perfect 5 star reviews, how could I go wrong? Well, I spoke to the gentlemen and told him my issue. He told me he could be out the next day, and to text him my name, and address and the time of the appointment we had agreed to, which I did. The next morning I cleared the area he was going to work on and waited. The appt was set for ten am, that time came and went with no call back. 11am came, no call or text. I wasn't worried as these jobs sometimes run long and I didn't have anywhere to be until 5pm on New year's eve. I decided to check and make sure that I had text the correct number which I definitely had. I called again at noon, no answer so I left a message. Long story short, they never contacted me back. I was shocked based on the stellar reviews. Must be family and friends leaving them. I had to call another plumber who came out much later than I needed, and they ripped me off on the price seeing my desperation. I try to keep my business in the county, but businesses here make that increasingly more difficult.

I was selling my house and the new owner's required the sump pump float to float properly, by the time of the sale. I called my realtor's contractor. He took one look at the sump pump and told me that the whole thing needed to be replaced. He quoted me $680. Keep in mind, I knew that the sump pump was working properly, because I could hear it empty out intermittently during the rains we had. Then I called Bill. I sent him a text of the home inspector's notes and a not-so-clear photo of the sump pump that I'd taken with my phone. He grabbed a float and drove 2 hours to get to my house. After 5 minutes, he told me there was absolutely nothing wrong with my sump pump, which was what I'd originally thought, given that it'd never given me problems before. He, then, demonstrated to me, that it was working perfectly. He also told me that it was slightly difficult to push back on home inspectors. In the end, he said he could replace the float and give me the appropriate paperwork to sell the house, or I could tell the inspector that I'd had a professional plumber inspect the sump pump and he'd found nothing wrong with it, but this might lead to numerous phone calls and back-and-forths between the two agents and myself and the buyers. Given the fact that I was on a somewhat tight timeline, and I needed to be out of the house in 4 weeks, I went ahead and replaced the working float anyway, but I'm very glad that he allowed it to be my decision and his prices were very reasonable. I'm so grateful I found an honest professional who knew what he was doing. Not only is Bill an experienced plumber, he's a good person.

Bill is absolutely phenomenal. First and foremost he was prompt to the appointment (very important). For an issue that I thought would be time consuming and costly, Bill fixed it quickly but efficiently. He gave me pointers on how to diagnosis minor problems and how to fix them myself (greatly appreciated). I will definitely call him again for future plumbing concerns. Bill is honest, prompt, and very professional. I'm so grateful to my fellow Yelpers for making the arduous task of finding a trustworthy plumber easy.

Bill came out to my house the same day I called about a leak. He was there within a couple of hours and advised me that the problem was probably the septic (which it seems now was indeed the problem). While he was there I asked him to look at a leaky outside spigot and he gave me an estimate and left to get some supplies and was back and had it fixed within an hour. The price was reasonable and exactly what he quoted me.  I will absolutely call him again the next time I need a plumber. Very friendly and great personality as well as an excellent plumber with years of experience. Thanks, Bill!

Bill was awesome! He came out quick, was efficient, knowledgeable and provided the best customer service we have had in this area.  And on Valentine's day! We highly recommend him for plumbing services!

Owning a house is sometimes a pain when we have no handy man (or handy woman) skills. We found Bill based on the others' reviews and now have to add to the great reviews. He has helped us out 3 times already, promptly (the next day), for a decent price. Several months ago the kitchen sink clogged and that's how we found Bill. He came the next day and he had to snake it very far down.  Now, the drain's still flowing well no clog coming back. (Bill even identified another problem w/the way the sink faucet was mounted and was missing a piece that may damage the granite long term, that we needed to fix and had to call another contractor to replace the entire faucet).  This past winter,  we called Bill back as it was beyond freezing temps and the pipes froze! He said everyone's having the same problem and advised us to just put a space heater directly near the exposed pipe--that's what he'd have to do anyways if he came out so might as well do it ourselves--and it worked!  And most recently our boiler wasn't producing hot water the past few days. I called Bill last night and he came promptly this morning and diagnosed the problem (too much dust sitting around the boiler and getting into it that it shot off by itself) and after restarted it to get the hot water going. He even cleaned the entire area out for us and told us to keep it clear. All for a fair price I think. We've never actually met Bill as we've always left the key for him & he just lets himself into the house.  Thus, we trust our stuff w/him too. What a great guy. His motto is he wants us to call him again when we need him. We surely have and will continue!

Called for drain clean out. Great service. Friendly and took the time to discuss what was causing problems (unlike several previous companies I have used in the past. Will call again!

I called Bill on a Saturday, because our toilet, shower, and sink drain all clogged at the same time!  Water started coming from underneath the toilet. It was a total nightmare.  When I called, he calmly asked me a series of questions and immediately diagnosed the problem. He gave me a price and I made an appointment for two days later.  On the day of the appointment, he came with a helper and his own truck with tools on it. The problem turned out to be exactly what he said it was and the final price was exactly what he said it would be. When he needed a part to replace on our toilet, he just went to his truck and already had the part - GREAT!  He looked at some other problems we have (e.g., outside drains back up when it rains), diagnosed the problem and gave us a price, a good fair price.  He did an amazing job with being happy to do his work, making sure to use drop cloths so that no damage would be done to our floors, and solving our toilet, sink, and shower problem totally.  He also explained why the problems happened and what we can do to prevent this from occurring again in the future. We are very happy with the service we received  - FIVE BIG STARS.

Bill the owner of the company actually responded to repair my leak.I needed him to come early as 630 am in the morning because i had to be at work.He came and was really knowledgeable about his job.The engineer of the building thought it was something else but bill figured out what exactly was wrong and repaired it in a timely manner.He was respectful and explained to me what he was about to do before he did it.I like knowing what is going on

I simply do not have enough good things to say about Bill Taylor and his team.  I called with a very major plumbing issue--a water main break (on my property, not the county's).  Bill came out the same day and estimated the job.  He was extremely knowledgeable.  The other two plumbers (one of whom was previously my go to) had not even called me back yet in the time that I already had his estimate in hand.  The job was complicated by a tree right over the break spot.  When Miss Utility came out to mark the lines and it turned out the electric cable was within inches of the water line, things went from bad to worse.  But Bill thought through all the possibilities, and came up with a solution that would keep the fix within the originally planned estimate.  The work was complete in record time, and I now no longer have a flood in my yard.  Just weeks later, I had to call him for a sump pump failure at a rental property.  He showed up within a couple hours of my call--I think it was past 10pm that night--and immediately fixed the issue.  I had to call him again just a week after that for a washing machine issue in that same rental property--it turned out it was not a plumbing issue, so he could not fix it, but again, he was there within hours of my call--late on a Friday night.  Every conversation and interaction with Bill was highly professional and he took the time to explain the details.  That and his prices are more than fair.  I can't imagine ever calling another plumbing service after these experiences.

Mr. Taylor is awesome!  I contacted him from California after reading the reviews on Yelp.  He responded to my message the same day and was able to go out and review the job the next day.  Mr. Taylor understood my sense of urgency.  He provided me with an estimate and told me when he would be able to start the job.  The job was started and completed just as he said.  The quality of the work was superb, and the cost was more than reasonable (it was not an easy job and probably should have cost more).  It was obvious that he wanted to help and was not in the business of taking advantage of me even though I'm 3,000 miles away.  He also helped me out by providing information as it related to another job that was being done at the same location.  I also contacted him and requested his assistance with something non-plumbing related and he was again able to accommodate me.  If I ever need a plumber, Mr. Taylor is the only person I will give my business to (I love doing business with people I feel like I can trust).  He is a real stand-up guy!

I created a Yelp account JUST to tell you all about the EXCELLENT experience I had with Bill from B&C Sewer and Drains.  Over the Easter holiday weekend, I had an issue with a leaking bathtub that was literally raining water through a light fixture on the floor below. I was sure someone was going to have to come in, remove drywall and cut pipes and make a mess.  So, I decided to wait until my weekend guests returned home before I called a plumber.  I found B&C here on Yelp and called yesterday morning. I spoke with Bill and explained what was happening, he took his time and asked really good questions and told me not to worry, my problem would be an easy fix (what a relief).  His hours are from 7am-5pm, but he was willing to meet me at 5pm (that same day!). He called when he was on the way, he arrived on time, quickly found the problem with the bathtub, and fixed it in less than an hour.  The best part was that he had the right tools so he didn't have to cut up my ceiling and there was no mess!  He even helped my husband reinstall the light fixture that we had to remove.  A true professional.  A nice guy.  A great business to support.  Thank you!

I believe I spoke to Bill on the phone since I called his direct line.  He was amazing!  We had a minor basement flooding but we couldn't pinpoint the source of the flood, but we suspect it might be from the back flow valve.   Our flooding situation is not urgent since we have taken some steps to resolve the issues, but we would just like to see if we could determine the source of the problem.  I pretty much explained the situation to Bill, and he patiently suggested what he thinks could be the problem.  Since he was on his way to a job and I couldn't hear him clearly, he stopped driving and pulled over to allow me to hear him clearly!  At the end, I would say he gave me free consultation over the phone and told me there is no need for him to come by, because what we have done already.  I definitely will use him if we ever have sewer and plumbing problems!  While he didn't get monetary compensation for his consultation, I believe the least I can do is to offer my experience and appreciation in yelp!!