Best Virtual Consultations in Portland OR

After our main water line broke, I called for three estimates, as I do with any work in my home. Re-Pipe Specialists came out for an estimate on time, with samples of PEX piping, and information for me to read through. The representative they sent out was incredibly knowledgeable, polite, friendly, I can't say enough good about him. Of course I'm not knowledgeable about pipes; he made sure to explain things but I didn't feel dumb about it. I actually learned a lot. The price he quoted me was completely affordable.

Fast forward to yesterday, when the crew showed up to get to work. There were a number of guys who patiently waited as I cornered all five cats to get them into one room for safety. They laid down sheets all over the house so the floors would stay clean and did a walk through inspection and explained everything in great detail. The personalities of these guys were awesome. They're from ProDrain, the company subcontracted by Re-Pipe Specialists. I felt comfortable with them being in my home while I was at work all day. They were confident, friendly, and just the nicest guys.

I came home from work and there were no work trucks outside of my home. I walked inside, and my home was silent. No more water leak sounds, no more dripping faucets. I double checked everything - above and beyond work. I think they actually left our garage bathroom cleaner than it was when they got here? Our tap water is drinkable straight from the tap. Our water pressure is amazing. The bathroom shower is amazing!!! There was zero, zero mess left behind. And the pipes are professionally put in place - the job passed inspection today. They literally re-piped our entire home in a work day.

They even watered my daphne plants before they left. Come on!!!! It does not get better than this. The great, positive attitude, the great customer service, totally reasonable price, and the exceptional job... I am beyond happy with my experience.

Their customer service was one of a kind! Not only did they answer the phone on a Sunday, they came out and provided outstanding service. Brit is one of the sweetest guys, and very knowledgeable. He worked through the step by step process and was able to answer my questions. He was very professional and clean.

I'd work with Henco any day. Thanks guys!

Joe V was quick to respond to my inquiry about my exterior faucet leak when looking for a plumber to hire. Mike V arrived promptly for my scheduled appointment. Was efficient and the work done looked great for a reasonable price. Satisfied customer!

The service provided exceeded all expectations and was an outstanding value. We had a bathroom remodeled, Anthony with Direct did a perfect job was on time and left the work area clean.  Need plumbing? Use Direct

A few weeks back a valve underneath the kitchen sink began to drip. Just by the looks of it, I was thinking that the valve will need to be replaced. I called Sutherland Plumbing (SP) based off the 100% five star reviews on YELP. I am very pleased to share my experience and to inform you that they stand up to their 5 star rating. They are pretty busy so I was scheduled for 3 weeks after I made the call. I am not sure how they handle emergencies. Sean and Cam showed up right on time. They had nice thick shoe covers :) and a friendly demeanor. They looked into the problem and the issue ended up being just a loose packing. Sean simply tightened it and the valve does not leak now. Sean said that this was a very small job for them and so they took care of it at NO COST TO US. Sean even spent some time to explain how the valve is put together and what to do if a similar issue happens with another similar valve. I am very impressed by the way SP treats customers with respect and honesty. They care about their relationship with the public. They could have worked on replacing the valve, which would have cost me about $400, but they were honest about the diagnosis. Also, I thank them again for waiving the assessment/consultation fee ($89.00 which then goes towards any work they are hired to perform). So please go ahead and call them for any of your plumbing needs. These guys are the best !!!

He responded quickly to my request for a quote and I was lucky enough that he scheduled an appointment that day.  He was great to communicate with and he asked for a few photos of the problem before he even showed up.
He arrived early and promptly went to work.  The work area was kept clean and organized.
He explained in great detail what the problem was and gave me options for fixing the problem.
He worked efficiently.
The final bill was under the estimate and the problem was fixed better than we had hoped it would.  I would call Doug up again without hesitation.

Great response time, excellent service and fair price.  I'm so appreciative of Alan and his stellar work.  Highly recommend!!!!!!

It's a recent Friday evening and I drilled a hole in a copper pipe. When no other plumbers answered the phone Alchemy did. He helped in a big way. Some guys would see $$, instead he help solve my no water weekend by talking me through a DIY success story. He did not need to do that but chose to help a person in need over a potential big invoice for after hours. They will be first on the list next time I need a plumber. Tualatin Oregon

Found that we did not have hot water in the ADU as we do not use the space. Called and was able to get an appt within a week. Problem was diagnosed but a day later still no hot water. Called and they came back out within a few days. Fast to respond, prompt with time tables, and diligent.

The problem was more elaborate than thought and was not charged a second trip out, just for parts and labor. (Tad high if you ask me but we have family coming and it was needed to be done quickly)

I'd use them again to babe honest. Professional and easy to work with and pay.

We saw the high ratings so we hired them to help unclog our drain in the kitchen. They were professional and were good communicating fees and status.

They seemed to fix the issue but it returned a few days later. They guarantee their work, and honored that. Even going above and beyond with some extra attention in the garbage disposal drains.

They also didn't treat us as a non-priority with the warranty work, even though the repair was free because of the warranty. They made us feel like a priority.

Blue Crow Plumbing is the best! One of my pipes broke on Christmas Eve, and I knew that it would be hard to get a plumber in due to the freezing temperatures. Blue Crow found a way to schedule me for an appointment on the day after I called.

Jackson arrived early -- with advance notice, of course -- and swiftly located not one but two broken pipes in the shallow crawlspace of my house. He repaired both pipes and insulated them in a couple of hours. Jackson documented shoddy and incomplete insulation work done by another contractor and helped me problem solve ways to address that issue. He also advised me on some simple upgrades on my existing pipes (vs an inspector who recommended full replacement). Jackson and his staff were very pleasant to deal with, and I am happy to know that I can reach out them the next time I need a plumber. Highly recommended!

Extraordinary customer service. We hired them through Lowe's to install a new hot water heater. When they learned we had no hot water, they agreed to come the same day. The technician came on time, explained what he would do, did it, and showed us what he did. Outstanding communication every step of the way.

I was pleased with Repipe Specialists overall and would actually give them 3 1/2 stars.  The guys did a great job and were neat  Cleanup was good and Tony did a very nice patch job.  The price seemed fair except that it cost me more than estimated.  My biggest down side would be the scheduling with Davis Plumbing.  Had to leave messages and it took a while to return.  No heads up call to give an estimated ETA so had to wait.  It took more than the 3 days estimated.  So far no leaks.  They did reverse the water lines in the utility room and had to come back out but other than that, everything is working better than before.

Bryan and Ricky were helpful in addressing our basement drain cleaning request. We opted to take them up on their offer to clear out our tankless water heater too. Appreciated the professional, quick appointment and support.

We've had these folks come out twice now and both times they have been thorough, fast and honest.  Highly recommended!

The guy who answered the phone today, I think the owner was rude, short and inconsiderate.  I would not recommend.  I quote we can't help you and hung up.

Roth came out to check why my water heater wasn't working. Kevin was professional and found the problem quickly. No parts needed.

We used Henco plumbing to come to our house to assess our toilet. We were charged at the time of service on our credit card for the $89 fee back in OCTOBER of 2022. Now, in July we have received a phone call stating they have never received payment and we need to pay. I let the lady on the phone know I want to go through my bank statements and I would like to get back to her because my husband has been in the hospital (fighting for his life, btw). Two weeks later I get a final notice letter in the mail. This bill they claim we owe has not been an issue to them for 10 months and all of a sudden they can't give me some time to reconcile my bills and cc's to make sure I was not in fact charged last year with what I have going on. I remember distinctly signing their tablet with the worker that was at the house after the cc was charged.

DO NOT USE THIS COMPANY! VERY SHADY!!