Advanced Plumbing

I got several bids from plumbers to fix my main water line leak. Advanced was extremely responsive and seemed to go out of their way to get to me ASAP.
I found them very informative and generally giving good advice on my situation, even when it didn't seem to be in their best interest businesswise. For example advising me to get three bids.
When I compared the other bids that I got to theirs it seemed like they were not interested in adding the bill with additional items, expenses, caveats, etc.
Eric was the main plumber I worked with, and he was extremely reliable, friendly, and knowledgeable. They got the job done on time, and once I passed inspection, they came right out and completed the job by filling in the holes with dirt and installing the meter box.
I highly recommend these guys because of their efficiency, honesty, and reasonable price. You can't really ask for much more than that.
David

This rating is just for the excellent communication I received when I reached out about a project. Their response time was the quickest I've ever experienced through Yelp messages. After reviewing my photo, it turned out I didn't need a plumber but a roofer for my water damage. If I ever do need plumbing, I would call on Advanced Plumbing again. They left a very good first impression on me.

FIVE STARS X INFINITY!
A run of challenging luck led me to this exceptional company. My ancient pipes burst and after one week without water with the Eagle Creek fire looming, Advanced Plumbing was found on homeadvisor.com through a friend. They called ME the same day. Full disclosure? I was petrified until I listened to the voice mail Josh left on my barely working phone. He sounded genuine, professional, and just plain nice. They were swamped but showed up the next day earlier than expected. Connor got our water up and running and the price was more than fair. They'll be replacing the whole system, no question. They are THE very best.

Job was done on time and at the quoted price. New refrigerator water line works great and the previous owner's El Cheapo work replaced with up to code plumbing.

We had water leak on property but didnt know where.  My contractor suggested replacing the backflow valve because of signs of corrosion.  We hired Advanced Plumbing.  Due to misunderstanding, the plumber ended up searching for the leak instead of replacing backflow valve.  When I called the office about my backflow valve needing repair, the plumber came right back out and deducted my initial payment from total cost of job.  That is solid business practice and integrity.  Seth is a super nice guy.  Lastly, their total cost was 15-20% below another bid.

They did an awesome job. They worked on replacing our shower for us. Great group of plumbers. We worked mostly with Devin and would hire them again in a heartbeat

Scheduled our appointment a week in advance, got a call same day that it was cancelled. Rescheduled, tech showed up and spent 30 seconds turning a valve then asked for $175 dollars. Asked if it was possible to get a discount since he spent more time writing the bill than actually working on the plumbing but nope. Terrible scammy service, will never use again.

EDIT: got a harassing phone call from them on a weekend demanding I remove this review. Stay safe everyone.

I cannot recommend this company as I have credible concerns about their honesty, or in this case blatant dishonesty. I am currently working on my 4th full bathroom remodel and had them take a look at my current project. The estimator came back with a quote over $27,000! At first I thought it was a mistake generated on their system's end, but later confirmed with the back office it was not.

To date I've received 4 additional estimates from very reputable plumbing companies, which ranged from 6k up to 13k max.

So if you have endless amounts of money to throw away, then hire them. If not, I would steer clear from them at all cost.

Happy to report I was pleased with the services rendered by Eric, technician. The task he was asked to perform was the flushing of the water heater. He not only did the task he was asked to do but also communicated what he did so I the customer fully understood. Great job.

The entire team was very professional and fast in responding to our plumbing problems. We got them respond to us while no other Plumbers could respond in timely manners. No wonder why company & Team is a 5-Stars Rating on Yelp Businesses Reviews. We'll definitely use you guys again in the future.
Thank you!

We've had these folks come out twice now and both times they have been thorough, fast and honest.  Highly recommended!

I hired these guys to install a new kitchen faucet and to evaluate a situation with the bathtub flow. They were recommended to me by the property management lady. I am extremely pleased with their work and professionalism. Below are some observations:

1. They are clean, safe, friendly and easy to work with.
2. I requested ahead of time please let him remove shoes or use a shoe cover. There was no issue in complying, and he kept his work area very tidy.
3. He gave me a good understanding and insight into how to properly take care of the new faucet and what to do when the building's water gets shut off, etc.
4. They were true to their estimate, and he came back a second time to look at the bathtub situation.
5. These people are honest and very professional. They cost more than a handy man, but I appreciated getting a more specialized service.
6. They are a family owned business, and are easy to work with.
7. I recommend them.

This plumbing company came to replace my main water line. They were fast and efficient and had my line replaced in a day. Their prices were fair and in line with the level of service they provided. If you want it done right, the first time, call Eric or Josh and they will sort you out.

Had a leak out in front of the house which required turning the water off at the street.  These folks returned my phone call and were prompt, professional, thorough and pleasant!  Quite a nice change for Portland.  I will definitely call them for any other plumbing needs.

Advanced Plumbing came out today and stood by their service and product and remeasured my pressure at 80 psi the same that I got and assured me that is code and that they had measured the pressure 2 years when they began the entire house re-pipe. I'm happy with their service and quick responses and would definitely recommend them to anyone needing plumbing service. Thank you,

They gave us wonderful service, and during Christmas week, amid the covid upsurge! We filed a Yelp request on a Sunday, five days before Christmas. Advanced Plumbing got back to us in an hour to come replace a hot water heater with a slow leak, and they came two days later, just as promised.  Jess gave us a quote for a good price the same day we contacted them.  Everything as promised, and more. Friendly plumbers, Eric and Fred. They did a good job and gave us useful information. You couldn't ask for more.

I would like to take a moment and say thank you to Seth at Advanced Plumbing. He was very respectful and courteous. I reached out to a couple plumbing companies listed on yelp and Advanced Plumbing was quick to be the first to respond. We quickly got an appointment set up for the next day. When Seth arrived, he asked if he would like for him to take his shoes off after informing us they were cleaned, we appreciated that gesture. He looked at our garbage disposal on our kitchen sink and quickly solved our issue. No repairs needed to be done because we had a clear small plastic cup that was stuck inside the hole. We were confused on how we let that get in there. He proceeded to his truck to grab the bill $(125 flat rate) which we were prepared to pay, then after a couple mins he comes back to our door and informed us we did not have to pay because it was hardly any work. We wanted to express our gratitude because although it did not require much work, a work order is still a work order but he took his time to communicate with his boss and went above and beyond to do what he felt was right. Thank you Seth and Advance Plumbing for being a respectable and fair company!

We requested several quotes.  Eric from Advance called us back on Thursday.      Friday his dad came and looked at the job.  We wanted the water line from the street to the house replaced.   Monday Advance started our job by wearing mask, covering the floors and were very polite.   More then willing to answer any questions and made great suggestions.   Explained everything and what to expect.   Even checked for any inside leaks.  The main work was completed Monday and the inspector passed us on Tuesday.    Wednesday, Eric returned himself, covered  our hole and even a small side hole.    What a pleasure this company is to have work done.   Absolutely recomen them for any pluming  job You may need done.

I was very impressed with the response time and pricing Advanced Plumbing provided. They arrived on time, kept me abreast of all things going on, and then cleaned up not only my property, but the street in front of the house that was left in a mess by another contractor. I was in commercial construction for 35+ years, 15 as a project superintendent and can honestly say, you will be well taken care of by Advanced Plumbing. We intend to bring them back for a future remodel we have planned.

Tim Brown

First business to respond. Reasonable pricing with a military discount. Great work and extremely knowledgeable. Helped answer lots of questions about various plumbing concerns. Had a kitchen faucet replaced. Honest feedback about our garbage disposal functioning without need to replace. Looking forward to pricing on additional work to add a utility sink to our washer.

We bought a new (used) fridge and needed to add a water line for the ice maker in the kitchen. Since I built houses in the past, I connected with Advanced Plumbing and provided a couple of pictures of the project, including the water line in the wall (after cutting a hole in the wall etc). They responded promptly with their hourly rate and an estimate of how long it would take, booking a time for a service appointment was easy. When the plumber got here, it was a slightly more complicated situation with a tight squeeze for the water line box, but he was fast at sorting out what to do and completed the work quickly and everything looks high quality. I requested to patch the sheet rock myself and this kept the overall price very low. Very pleased with the communication and work.

And out, gave me a quote and got the work done quickly.  Great experience!  I'll be calling them again should I ever have plumbing needs!

Excellence in service.  An all star team.  Eric and Jessica answered all my many questions over the phone.  Eric and Fred were dispatched to my property.  They arrived on a timely bases.  Very professional looking.  Well groomed and pleasant.  Fred took pictures of the before and after of the job.  Great idea.  Showed me how serious the situation was and made me feel comfortable that the repair was complete.  Answered my many questions with extreme patience.  Completed the work in the quoted time line and charged me an extremely fair price for all the work completed.  Did not up sell me or attempt to pressure me into projects that 2 other contractors wanted me to do.
THANKS for the service.  I would use them again in a second.

Amazing team. They were fast to respond. Very polite and mindful of the impact my plumbing issues were having on my family! I will forever recommend Advanced to everyone I know in the Portland Metro area!

After the first company I tried didn't even bother to respond to the emergency call, Advanced Plumbing picked up the phone after midnight. They came out on time, quickly diagnosed the issue and set to work, explaining everything as they went. They even explained why the last time I had the same repair done was now a problem again and what they would do to prevent the same thing happening. It's a rare lately to find people who care about customer service and these guys really do. I wouldn't hesitate calling them again or recommending them.

They couldn't even come out to help me, and STILL I felt compelled to give them a 5 star review! I had a flood worthy leak in my garage on a Friday night after hours. I left a message and the kindest woman called me back. ( I'm sorry I didn't remember your name. I think she is the scheduler, and she was kind and informative and amazing.). She knew her guys were already slammed working all night on another job, but still had her tech (Seth) call me back to talk me through and see if he could help. He was kind and amazing too! I'm so disappointed I can't use them on this job ( due to their prior commitment), and while I REALLY hope not to need a plumber again anytime soon, if I do, my first call will be to these guys!
Thank you for responding and for your patience and kindness.

I had them come out for a leaking bath tub on the second floor of my rental property.  I had them open up the ceiling directly below to assess and repair if possible.  They said we needed to replace the bath tub, no other options.  Upon getting a 2nd opinion, the 2nd plumber was able to fix the issue in 10 minutes (2nd plumber recommended by my close friend who is a GC, and this guy is the only plumber he will use).

Needed a plumber for a kitchen sink leak. Eric showed up at my door in less than an hour of posting the request on Yelp. Identified the leak and recommended replacing the faucet. Bought the faucet and replaced it quickly. Great service. All covid guidelines followed.

I needed a new water line from the city meter to my home.  Josh and all the other staff were great to work with & answered all my questions.   Crew arrived on time, completed the work as noted on the quote, left the site clean, and told me what to expect during city inspection.  Price was competitive and Advanced has all the insurance/bonds necessary to be on my property. They scheduled the work quickly & I would highly recommend their services.

Very responsive.  Quality of work and customer service outstanding.  I ended up having an issue (leak) outside the scope of the estimate and the fix was affordable...and the tech detected the location (in the wall) right away.  Total bill was not much more that original quote even though there were other issues.
The tech handled my freak out upon discovering the additional leak like a true pro.
This is a good company and I'd call them again for a repair.

Was fixing my basement toilet flapper and the main water valve got stuck. NO WATER! Couldn't get the valve unstuck and didn't want to risk busting the stem. Called Advanced, they contacted me back within 45 min. Came out about an hour after and turned it back on NO CHARGE! Other plumbers were busy and said Next Week! VERY HAPPY INDEED!

If I could give Advanced Plumbing more than 5 stars, I'd fill the entire page with them.  We had a break in our water line, and Advanced Plumbing gave us a free estimate that was about half the cost of the other company that bid the job.  From the estimate, to the trenchless install, and then the clean up--their service was impeccable.  If this were the end of the story, I still would have been impressed at their customer service, and would recommend them to everyone I know, but a complication outside of their control occurred, and the way that they handled the resolution has made me want to take voice lessons so that I may sing their praises from the top of Mt. Hood:  Jessica, the office coordinator, took initiative based on an aside comment I made while coordinating the inspection, and then contacted Eric to follow up, which he did within minutes.  Before he was even back on site, Eric made it clear to us that although the new emergency was outside of the scope of work done by Advanced Plumbing, they were going to stand by us, investigate the situation, and follow through until there was a resolution. All of this was happening to us at the tail end of month 7 of a five week home renovation;  we were tired, burnt out, and had learned to expect the worst case scenario.  Contrary to our jaded expectations, Advanced Plumbing displayed honesty, courtesy, and integrity each step of the way.  They put the right people to work to take care of us, and maintained contact throughout the process. Not only are they a family business built by exceptional tradespeople, but they extend the feeling of family to relatively unknown customers like us. Thank you Jessica, and Eric, and everyone at Advanced Plumbing for proving to us that there are still companies out there who take customer service to heart, and leave each job site better than it was before.

I had a water leak in my service. I talked to Josh on Monday of Thanksgiving week for help. His crew responded within 2 hours and put in a temp line. They returned Wednesday morning and installed a new water line by directional boring. Done and gone by 3 PM! It was a Thanksgiving miracle!!!
Josh, Eric and Fred did a great job and I would recommend their company for any plumbing problem.
Mike C

Josh, Eric and their team are top knotch. We had to relocate our water main line from one side of our property to the other about 175 feet away, we have a flag lot property and the city forced us to move the line. We had a very short window to do this in. Josh came out just 2 days after my call to him, and Eric came out to start the work 2 days later....amazing! I chose Advanced because of all their experience in my specific need. Eric and his crew were absolutely amazing. The job turned ugly when we found out our ling drive way was asphault under the gravel, not and easy straight dirt pathway. A Ditch Witch, giant cement saw and hand shovels going to work manually on this thing for hours in the beating sun, Eric and his workers still had a smile on tbeir face and never stopped working. We are so appreciative this team came to our rescue, they deserve much more than than the quote we were given. Thank you so much Advanced! We'll be recommending these guys to all of our friends and family for any indoor and outdoor plumbing needs.

---Valued Customer in Hazelwood Portland.

I've had Advanced Plumbing out for 3 issues so far (rebuild kitchen sink plumbing, run 50ft gas line for fireplace, install toilet and water heater expansion tank). All 3 jobs were done quickly and professionally. Really impressed in their scheduling to jump on a job in a week or two (rather than 3 months out like everybody else). Their techs are neat and earnest in their work, and done at a great price! Highly recommended.

I was extremely pleased with Advanced Plumbing. They replaced a water main with a high slope from the street to the house. I intend to use them again. Eric responded to my request for an estimate literally within 10 minutes. They came out the next day and gave a FREE estimate that was $2,800 less than one of their competitors.

The work was done on schedule and they took particularly great care to ensure they did not leave a mess. A great experience with a family-owned and operated business.

Had a late Friday night leak and reached out to Advanced Plumbing for help.  They responded within a few minutes, getting a technician scheduled for morning of the next day.  Great response, great quality of work, and great price.  Would highly recommend and would use them again in the future without hesitation.

Hired these guys for a second project, they replaced the water supply valve for the main bathroom toilet. 100% pleased with their work once again. Next project already to call and get an estimate. They are our go to plumbers!