Best Drain Cleaning in Austin TX

To be clear, I did not use Brad B's services.  So I can't comment on his/their work.  What I can comment on is their service, particularly their customer service.  I called, a person, Brad I guess, quickly answered.  No old lady front desk receptionist that can only taken down your info. and have someone truly knowledgeable call you back, like at most places.  I explain to him my situation over the phone and he's honest.  Tells me he doesn't have the equipment to get the job done (finding a main water line into my condo from the main water line at the street) and can't help me.  Fair enough, I appreciate the honesty but also the respect for each other's time and not wasting it.  Why schedule a site visit just to determine (minutes later) that he can't do the job.  I say that b/c that is exactly happened with another plumber I called and had him come out for an actual site visit.

Like I said, I appreciate the honesty and will definitely consider him for my upcoming plumbing work....water heater.

We have used Proven twice now and on both occasions they have proved to be far better than the rest we have worked with. They have the perfect combination of professional and accommodating folks for booking/cancellations, and some really skilled and reasonable techs who would much rather keep your business in the long term than make a quick buck off of you. This last Dec 2022 winter storm, we had a water heater (the only one in the home) give up on our renters in sub-zero weather. Proven was busy, so we had another plumbing service (probably among the worst we have come across) come by. Another review awaits them; they insisted on replacing the heater, claiming 25 year of experience to be behind that decision. Well, thankfully Proven called back shortly after, offered to treat it as an emergency, came out the next day, found out the faulty part and that it was under warranty (heater was 2 years old), and what's more they put in a temp fix so hot water could start immediately. Then they came back the next day and replaced the part. They took care of the warranty and all we paid was the trip fee, which by the way was $40 less than the other plumbing service person who was clearly out to make a quick buck off the winter storm.
TL;DR: Proven is top notch, without a doubt. We plan to stick with them for our home and our rental property as well.

I called Gilbert out to fix two shut off valves in our kitchen. I wanted the new quarter turn valve and Gilbert told me I could save money if I got them myself at Home Depot since his supplier didn't have them. He also answered my calls when I couldn't find the eighth size. He was quick and very friendly.

I asked about putting in a ice maker valve in my garage and he took a look and told me how he could use the water softener loop. He came back and installed a whole house shutoff in our garage and an ice maker hookup!  He is such a great guy and down to earth. He was even joking and singing to my son who was interested in him soldering the connections.

Had a serious plumbing issue - called around and finally rolled the dice on these guys.  What a role it was ... Emilio Hidrogo came out to service us.  He was on time and very knowledgeable.  I recommend him and the company.  I am very impressed.

Nathan came in to fixed our clogged drain, he was in and out in less than 30 min. He's very courteous and efficient. The amount we paid was way under the quote they provided. We will surely be using them again!

I took a chance on EZ flow simply because of all the good reviews. As soon as I was greeted by the receptionist, I knew these were nice folks. She was super friendly and got me an appointment right away.

Bill was great. He arrived right on time, in the very beginning of the 10-12 window promised. He was very friendly and was in and out in no time with all my issues resolved.

I feel like the price was super fair as well. I will be using them from now on.

This is my first yelp review.  I've used a lot of plumbers, but Pierre and his team are the best I've ever had the pleasure to work with.  Just as we were sitting down to pie on Thanksgiving (in the evening) are hot water tank expansion tank sprung a leak, shorting out our wifi.  It's a good thing the teens and young adults noticed the lack of wifi immediately (despite it being a family Thanksgiving dinner) or we would have had a flood on our hands.  Pierre answered the phone and came over, on Thanksgiving!  The issue was fixed within one hour of placing the call to A&T Plumbing.  We were so incredibly grateful!
Then, a couple of days later (I couldn't make this stuff up) our grinder pump stopped working resulting in sewage backing up into our house.  Again, Pierre was extremely responsive despite it being after hours.  Our issue was fixed the next morning.  Pierre and his team are extremely responsive, incredibly competent and very reasonably priced.  I will be calling them for all of our plumbing needs and would wholeheartedly recommend them to anyone.

Abel is a close friend of mine. We came up through the ranks of plumbing mastery together. I have to say without a doubt he's a great plumber and a great guy. (I own another plumbing company in the same market) but I wanted to leave him a killer review because us little guys stick together. All of my overflow work I send straight to him and vise versa. I'm grateful to have a friend to lean on when I need help and someone I can trust to be a great craftsman and a polite contractor for my customers.

Garbage disposal stopped working and sink was backed up over the Labor Day weekend.  I couldn't cook or run the dishwasher.  Called, left a VM on Sunday and Jaime texted me back within 30 minutes.  He said he could drop by the next day at 10:30-11:00. Mind you, that was the Labor Day Monday!  He showed up on time and got to work replacing the broken disposal with another one I had bought from one of the big box stores.  Unplanned but he was also able to fix an old toilet at the same visit.  All for a reasonable price.  

Very grateful for his responsiveness and professionalism.  I've found my go to plumber now and I know my old house will have something for him come back for another visit...hopefully not soon.

Another plumber told me that I needed to replace my water heater.  One of the thermostats and elements had gone bad.  Jim was able to replace the parts without costing me the expense of getting a new water heater.  I was so happy not to have to pay thousands of dollars.  Jim is truly a nice person and knows a lot about plumbing.  He's very easy to talk with and takes the time to diagnose the problem and make sure everything is in good shape.  At every step he explained what he was doing and why it was necessary.  You won't go wrong if you call Jim.

We called these guys to find a leak in my dad's bathroom, they came out, quickly said they found the leak, didn't fix the leak and said they needed to call another company to start drying things. Why would you not fix the leak first. Suspicious.  Pretty sure this business is not legit.

I think these people are fantastic - I have just read a few reviews of unhappy customers, and reading between the lines I worry that these individuals are difficult to keep happy.  That's my thinking anyway.

The tech came yesterday for an annual furnace service, and I forgot I had an appointment. Alzheimers I am thinking. Anyway, I wasted their time and the gal I spoke to could not have been nicer. So another tech David came this morning. Totally professional, told and showed me what he was doing, and I left him to it in the end.  It was not one of those 10 second services either.  He opened everything up and checked the mechanicals and electricals, and poured bleach to kill the bugs in the outflow pipe. Didn't even try to sell me on new filters which were pretty new.  Gave me free dog consultancy advice too.  That would have been $300 at the vet.

So, get this, I received a nice note from the President after the call. Never see that sort of thing these days. Probably an automatic email, but who cares, I got one.  I think the answer to problems if you get them is to call them and ask them to help resolve the issue, not trash them on Yelp. I mean, things always go wrong with furnaces and air conditioners - especially when they are old and never been serviced which I bet is the case for a lot of people.

So, a total thumbs up to Stan's - and I will be getting air conditioner service from them in the Spring.

Peter

I called Thunderbird Plumbing at recommendation of a neighbor and could not have been more pleased with the service we received. I can see why they have the 5 star rating. Our technician was able to re-light the pilot on my waterheater and gave me some advice on keeping the intakes clear of dust/debris AND how to properly light the pilot (turns out it was I who was not following the correct directions). My biggest surprise came when there was no charge for the service; my expectation being, for any service provider to even cross the threshold of your house, you are getting a minimal service charge. Thunderbird will be my FIRST and ONLY call for my future plumbing needs.  The technician (and I very much regret I didn't get his name) was very professional, on time, friendly and knowledgeable.  THANKS SO MUCH Thunderbird!

Today if the fourth time I have used Pure Plumbing Service.  Each and every time they have done a wonderful job.  The staff is very professional,
polite and flexible.  I would recommend Pure Plumbing to anyone if you
have a job that you want done right.

Broke my spigot on the side of my house. Spot-on was out here quickly and very communicative about prices and the prices to complete the project correctly.

Nick was able to help me over the phone free of charge! He thoroughly explained how I could get my diamond earring out of the kitchen sink drain where I thought it was lost forever. It went all the way down into the pipe in the foundation and we were still able to retrieve it with Nick's expert guidance. You're the best Nick!

O&M Plumbing was absolutely great! Ben was very nice and friendly. My daughters bathroom shower panel did not get hot enough to her liking. He knew exactly what to do and did not make her feel like she was silly for trying to get the shower to the right temp. He was able to fix in no time.
We did have a few other plumbers come out and try to fix with no luck. One told us to replace the panel without even removing the panel to try to troubleshoot.

Soooo happy he was able to do the job and resolve the problem. He will be our go to plumber from now on.

I got a quote from Austin Plumbing, but found another plumber who charged a lower amount per hour, so did not hire them.

Thanks so much for helping us out, Geronimo!  We hired Geronimo to replace our bathroom fixtures in two bathrooms. He arrived quickly after our Yelp conversation only to let us know that we bought the wrong fixtures for our plumbing configuration.  He told us what to buy, and we agreed that he would come back two days later.  Two days later, Geronimo arrived again as planned and beautifully installed our new shower and bath fixtures.  

Also, we tacked on two toilet repairs, which he also tackled.  

Hopefully Geronimo won't hear from us for a while, but I've got his card should we have any other plumbing needs

I needed my front door repaired after someone else didn't do it right last month. Diego told me he could be out a few days later so I set an appointment and waited. Diego arrived on time and identified the issue promptly which had been overlooked and got everything fixed up for me and my tenant.