Best System Maintenance in Austin TX

Brad is the nicest guy, but more importantly a great plumbing professional.  He showed up when he said he would, and he got the job done.  (I had called two other plumbers, one missed his appointment (no phone call) and then blew me off the second time).

He was here a couple of hours working on two different projects (installing new laundry lines) and repairing a leaky bathroom faucet (one of those funky one's that come out of the back splash).  For what he did and how long he was here, I thought his rate was reasonable.  He even suggested using Pex instead of copper which would be less expensive).

Thanks!  Definitely recommend him.

Gilbert completed a list of miscellaneous plumbing chores for me today that I had been putting off for a while.  He replaced all the shut-offs to the washer and bathroom fixtures, which had frozen up with good old Austin water calcium; he also rebuilt the toilet workings.  Given the nature of the job, rather than stack up fixed charges for each item, he charged an hourly rate for only as long as the work entailed (the total has about half of one of the line item bids).  
 
I had used him several months back to replace my water heater and repair some fixtures.  I really like the fact that he always has offered up options with clear explanations.  Both experiences showed his work to be fast, efficient, and of good quality and care; and as a person he has been prompt, professional, and friendly and easy to work with (especially to schedule).  Given that no one wants to have plumbing work done, I must say that that both times he left me happy with my selection and with the work.

Quick note to say I had a very good experience.  Called at 8:30am, they were here by 2pm and Curtis was excellent.  Had a hose fixed and troubleshot an issue in the heater in no time and couldn't be friendlier.  I'll use them again for sure.

This company rocks..short handed today and yet they made sure my hot water heater was repaired today....they could have easily blown me off until tomorrow, they will always get my recommendation!!

Kinda  an emergency, needed yard mowed quick.   Martinez Services call texted back in minutes on memorial day weekend.  He got over in a couple of hours on a saturday.  Due to appointment running late had to leave him money out.  He is very honest, did work.  Great job, stayed in contact, sent pictures.  Great guy, great lawn guy.  Top notch.  Hard worker.

They were very responsive and had the best value when we needed a water softener uninstalled and another one installed. We called them for a second job as well we were so satisfied with the first experience.

We had them come out yesterday to clean & repair our home AC system.  From the phone to the repairs very friendly and professional people.  Very happy with their work & I was not charged one penny over the quoted price. Highly recommend them!

Cannot recommend these guys more highly.  They came out two days after I called, on a weekend, figured out what was wrong and got the job done in a half hour, and charged me a really good price.  They didn't try to upsell me, they didn't destroy my grass, they were perfect.  I will use them every time from now on.

I contacted them after the rain we recently had.
Water has been collecting of our sloped driveway for some time now. This recent rain finally prompted me to finally do something about it.

I contacted Austex based on their tremendous positive reviews. I have to say now, I know why they all 5 stars, they deserve it!

Contacted them through Yelp. They reached me back the next day by email and phone. Two other companies I contacted took longer.

They were able to have someone come out the same week.

Josh came out, on time at 8am, actually early by 10 minutes to look at our service needs. He instantly made us comfortable with his kind demeanor and expertise.

They sent us a quote two days later. Offered us a work discount which helped us confirm the project through them.

Scheduling the project was easy. Was able to get it going the following week.

Josh and Anthony did a GREAT job installing a drain and routing pipe to defer water away from the driveway. They took meticulous care to make it look clean, seamless and like they were never there. Awesome!

Josh called me the next day to make sure I was pleased with the work and install. I gave him the high praise he deserved and told him I would recommend them to anyone who could use their services!

Great company. Great people. Highly recommend!

Very happy with service and product! I am writing that I gave them 5 stars. I would recommend them to a friend.

The reviews of Fox seem to be either 5 stars or 1 stars which reflects why customers write reviews- either because they're very happy or very unhappy.  

This review is going to be a mixed bag.

Stated simply:  we are happy with the work done by the service people at Fox.  We're not as happy with their management.

Fox has a wide variety of services-  we've used them several times over the past 15 years for HVAC and plumbing services.  The guys that have done the work varied from older very experienced guys to younger guys who had less experience.  In every case, we've been happy with the service.  The service staff explained what they did and why they did it.   They made recommendations to improve performance or prevent problems with both the HVAC and with the plumbing.  We've been satisfied with the professionalism of their workers and we've never had anyone come to our home from Fox that we were not comfortable having in our home.

About 7 years ago, we had them install a new HVAC system which is one of the best decisions we've made.  They recommended an excellent model and there is a noticeable difference in our house since the units were installed and there's also been a noticeable difference in our utility costs.

Everything was going well with the HVAC until about a year ago.  We purchased a maintenance plan where Fox came out and serviced the units twice a year to do preventive maintenance.  This was important to us because we travel and there's nothing worse than coming home from a trip to find a broken AC or heating unit.  Last year, we had our maintenance done in October.  Then in late October, the drain line failed.  The line should have been checked a couple of weeks earlier during the maintenance service and there's no way that it got completely blocked in a couple of weeks of low AC usage.  In addition to the line being blocked, the cut-off sensor that should have turned off the unit did not sense the water buildup.   The backup drain line that should have drained the excess water also failed.   The drain line failure flooded the lower floor of the house and caused about $10K in damage.  

This is where the review becomes mixed:  the service person who came out to look at the unit showed up about 2 hours after we called (impressive!).  He stayed for about 5 hours until the line was opened and he was sure that there would be no more water backup in the unit.   He left around 9PM and because he stayed so long, I think he had to miss out on something that he had planned with his kids.  That's example of what we consider going above and beyond the call of duty.

We've left several messages with the manager at Fox asking him to call us and discuss how the line blockage was missed during the maintenance calls.  We would also like to understand better how the overflow sensor that we paid for also failed and how the backup drain line also failed.  In spite of leaving several messages, we have never heard from anyone at Fox.  

So, it's with reservation that I recommend Fox.  I can recommend their work and I can say that you won't feel uncomfortable having their workers in your home.  However, if something were to go wrong with their work, I can't guarantee that you will receive the same level of service from their management and I can't guarantee that their management will be accountable for anything that may go wrong.  I would also recommend you ask about their maintenance plans and what performance guarantees those plans offer in the event something were to go wrong.

Not the best plumber.  

Not very professional and we ended up having to fix issues they created.

By pass this one if you can find better.

Looking for trust and honesty for your home needs? Look no further, Jon and Ellen are for you! We had some home issues of prior owners cutting corners or incorrectly trying to do things on their own and unfortunately while replacing our water softener we ran into many issues and a few days later our water heater went out. American Eagle Plumbing to the rescue! We had an amazing experience working with them. They were able to help us right away, no waiting for weeks or up charge for immediacy. A true local, mom and pop company with human values. We're a younger couple with not a lot of emergency money to work with for when something big goes out and they were willing to work with us on payment and being able to pay in cash for a lower rate. We never felt like we were being taking advantage of or tricked into anything.

I've seen a few reviews about the long time that they were at their residence, but that was reassuring to me! They made sure the job was completely done perfectly. My husband and I both still work from home and we barely heard a peep. The work was done a few months ago and we have had zero future issues with our new water heater and water softener they helped install. I'm so grateful to them!

Having to do big repairs or replacements in your home can be daunting, stressful, and expensive and we will continue to call American Eagle Plumbing in the future for our home and have recommended to our neighbors in Hutto as well. A few days after their work they sent us cookies from the local Tiff Treats! We were completely surprised and it was so heartwarming. These days working with businesses can feel like a manipulative game; hire American Eagle Plumbing and you will get kindness and be made to feel like a family or friend. Highly recommend!

Water, water, everywhere.  Who ya gonna call?  Texas AC Specialist!

My condensation pump on my AC unit went out.  I had water on the floor in my house and my AC wouldn't run at all.  And of course, that had to happen during the hottest week in Austin history in forever.  I called at 9:30AM and they could have someone at my house by 11AM!  Who does that any more?  

Don arrived and immediately assessed the problem.  I needed a new pump.  The quote wasn't outrageous, but I'd gotten laid off two days before, so he got the quote lowered for me AND they let me use the 10% off coupon.  

When he came back with the pump, we talked while he installed.  He was very personable, professional, and courteous.  He told me that he really likes working for Texas AC and that they take care of their employees.  

I believe a happy employee makes for a much better employee, hence all the great reviews on Yelp.  I'm not sure who's in charge at Texas AC, but great job.  Whatever kind of environment you create for your employees flows down to the excellent service they provide.  

And kudos to Ashley, who I spoke to on the phone a couple of times.  She was so kind and cheerful, and her voice was filled with such sunshine that it helped brighten my spirits in spite of all the crap I'd been hit with this week.

Now my house is cool again, and I'm writing this review on Yelp in the hope that others will call Texas AC and have an experience as good as mine.  I don't think you'll regret it.  (And don't forget to mention Yelp for the $65 free service call.)

I would not recommend this plumbing company. The men that were sent out from this company were unskilled and seemed lost about how plumbing works in a home.

I had a highly disappointing experience with Goettl. They scheduled a service appointment for us between 1-3 today and called once, two days ago, to try and sell us a service plan. On top of that, they called us two times yesterday just to confirm the appointment. However, when no one showed up at the scheduled time, we had to take the initiative and call them ourselves. The operator had the audacity to claim that they never called to confirm the appointment, which is completely false. They called us twice yesterday and confirmed the appointment. It was an absolute waste of our time. What a joke! I expected much better professionalism and reliability from Goettl.

Salt has great customer service, but please find professionals that are not trying to milk every red cent out of you. They will call before coming to your home to ask if you'd like anything from the store, which was actually pretty impressive, however they will tell you that you need to do a million things to your house that's completely unnecessary. They'll give you best / better / good / bare minimum estimates for things, but the things they push for are things like whole home UV filtration as if we live in a hospital. They also charge several hundred $ to replace each and every outlet in our house and we did it ourselves for less than $5 each.

They also push you into a subscription plan that includes an AC tune up and signing up for this will eliminate their original dispatch fee. I thought the tune up would have been a good idea since we're new homeowners. They came out and it was just another selling opportunity for them to give me estimates in the several thousand dollar range when our AC works just fine. It's only a few years old. At worst it needs a little more Freon.

Their pricing model is outrageous, their subscription plan is just a foot in the door to try and sell you services you don't need, it's all just gimmicky.

Go with a local mom and pop electrician that's honest and not trying to sell you on things that are unnecessary.

After having a nightmare experience with the plumbing company I have used for years, I called Radiant for some work on my sons house.  Chad and Gary came out today and their professionalism was outstanding.  Not only did they replace the water heater, they helped me fix some of the issues from the other company.  They actually cleaned up after themselves and even after the last plumbing company.  In the essence of fairness, they were probably one of the highest rates around. But I don't mind paying a little more to have the job done correctly the first time and my options clearly explained to me.  As a female who does not always understand all the mechanics of plumbing I was very pleased with the way both Chad and Gary explained what they were doing, why it needed to be done and broke out the costs so that I had a clear picture of what had to be done, what needed to be done and what should be done but could wait based on his budget. I hope their management actually reads these and understands how well these two represent the professionalism and quality that keeps customers coming back....

Very impressed by this local, family owned plumbing company! With GC Plumbing you're dealing with professional and personable guys that you can trust and that will provide quality work no matter what the job is. I'd recommend them to anyone in the area that's looking for a dependable and trustworthy plumber!

I broke my leg in 3 places and when I got home from the hospital I realized our standard height toilets were going to present a significant challenge.
    I called Hambone Plumbing and they were out the next morning and installed a new ADA compliant, chair height toilet.
    Wesley and the crew were professional and the cost was very reasonable. I will be calling Hambone Plumbing for all of our future plumbing needs. I high recommend them.