David M.

5/23/2023

Needed a Sower Head Riser install, couldn't remove the old part.

Anchor Plumbing was quick to respond and provided a quote for the work.
They provided service is a timely manner and did a great job.
Loved how they provided details about what could go wrong on the install and how much a possible problem would cost if something went wrong (nothing did)

Highly recommend them for Plumbing needs

John S.

5/26/2023

My needed plumbing repairs while not urgent did need eventual attention. To my surprise the folks at Anchor Plumbing Services were able to offer immediate response. The two employees that arrived at my home were professional, cordial and extremely efficient in their work. Less than three hours of work and the job was complete. My home was left spotless, my bill fully itemized with a photo record and forwarded to my email. I highly recommend their services.

Zachary S.

05/10/2023 12:00:00 SA

Anchor came through big time to solve a blocked pipe issue that we were having. Team responded promptly, were very professional and did a great job. Highly recommend them if you need plumbing services!

Chris T.

5/22/2023

Quick response, thorough inspection, patient tech/willing to take time and describe issues. Thanks for excellence and fast service! Special thanks to the tech, Kham!

Tom R.

01/10/2023 12:00:00 SA

I have used Anchor Plumbing multiple times over the years. During the recent freeze, the PVC pipes to the pool's automatic refill system broke. I called Anchor Plumbing after the holidays and got them scheduled. They were able to change the pipes from PVC to PEX. They were very reasonable considering the type of valves that I needed and some of the extras I needed for the type of set I had. Ralph was great and gave me several options to choose from. I have used Anchor Plumbing multiple times over the years and they have always backed up their work, reasonable and never out to screw you like some of the others out there.

Manny F.

04/11/2023 12:00:00 SA

We ran over our PCV valve and broke the line in our new house. Ralph came out in less than an hour, stayed after hours to fix it, explained everything to me in detail and repaired everything beautifully. We even got to brainstorm a bit on risks and how to mitigate this happening again. I'll definitely be using them again to check my water heater pressure and softener. Top notch service

Michael H.

05/01/2023 12:00:00 SA

Corporate plumber up sell nice guy informed to pricy don't need a $7000 wrap on your truck to service me

Mariah M.

1/13/2023

I began my search for a plumber with anchor plumbing services because of how many high ratings the company received. While many mentioned their high-dollar rates, my partner and I just wanted answers! So, we invited an employee from anchor out who gave us an extremely honest assessment. He didn't believe our issue was in the plumbing, but rather that something had died in our walls. This employee called his manager and foregoed the initial evaluation fee as he had determined I needed an exterminator as opposed to a plumber. The honesty of this business has made me a lifetime customer for even the slightest inconvenience.

Shelby D.

2/24/2023

Read my picture :) it says it all
5 stars for sure !!! Thanks Anchor Pluming! And Thank you Adam P. And Mathew !!!! I HIGHLY Recommend!!!! Great service and good price.

Jeff A.

4/24/2023

We were having issues with our PRV, some drain issues and an issue with our water softener. On the initial visit with Pablo and Jerson, I was informed about all the options to fix the issues I brought to them. I discussed things with my wife, had a couple other companies come out for estimates and ultimately was just a lot more confident with Pablo and Jerson than anyone else we talked to. We were really treated well and with great respect. They did an amazing job, not only fixing everything, but also with educating us on the new products and what was being done in the process. If you need a Good, Trustworthy plumber that will do you right, call Anchor and ask for Pablo and Jerson!

Chris H.

12/09/2022 12:00:00 SA

Our water heater went out And they came out as soon as we called them. They were very responsive and we loved the people that came to replace the water heater! I would definitely recommend them

Hoa L.

07/01/2022 12:00:00 SA

Anchor Plumbing came out to check our water heater for maintenance. Also, checked all the areas for drips or leaks. Found nothing. I called their main number to schedule a technician.

They provide a text and sometimes a call for when they are coming out. You get a photo and brief summary of your technician. They also offer an annual plan about $190 that waives the service fee portion of the visit.

We also had a second job done on our shower head cartridge. The work was done in about 3 hours, as our technician needed a part. He forgot to change some scalding setting so had to come back out the next day since our hot water didn't work on the handle.

They got the work done and the price was reasonable. They also did not request to do any extra work.

N H.

3/14/2023

Hot water pressure dropped sharply in one of the showers. Sought help online, Anchor Plumbing was among the first 3 to respond, and of the 3 they were the most professional.

All my calls during office hours were answered promptly.

Worked with my schedule. They came to assess the next day.

The plumber (Joseph G.) was very thorough. Identified problem with understandable explanation. Offered options for solution. Pricing was itemized and well explained.

Joseph was extremely thorough and careful; job was not rushed, and no cut corners. He made sure the job was done perfectly.

Thorough work, left minimal demolition.

Will seek their help again for future repairs and projects.

If demolition is required to address your plumbing issue, keep in mind that *this is a plumbing company.* You'll need to find a general contractor or other specialist for non-plumbing repairs, such as wall repairs.

A. A.

3/21/2023

My electric water heater broke down recently and left water puddles in my garage and leaked into other areas where it was originally installed.
I called Anchor plumbing for an inspection of the damaged water heater and they responded quickly, got to work on the problem right away and had a new water heater delivered, installed in matter of a few hours, they also made the transition smooth, quick, professional. I recommend their top notch water heaters and products used for my home because of their warranty backup as well. Overall I am very pleased so far with Anchor Plumbing.
Give this business a call for your plumbing needs!

Adriana L.

05/10/2023 12:00:00 SA

Our sink started leaking Adam was on time and on point with our leak. He gave us good advice and leak was fixed. I would definitely refer Anchor Plumbing.

Kevin I.

4/14/2023

Cost a fortune, and took 3 times over 2 days just to fix my PRV valve. It was like 1300$. In hindsight I would have just done it myself. That's a ridiculous amount of money, let alone how long it took.

Chris S.

12/15/2022

I'm super impressed with anchor plumbing! They responded to my quote request in less than a minute, and provided an estimate, with quick scheduling for the work. Anchor definitely has their stuff together.

Melanie O.

9/22/2022

Had a wonderful experience with Anchor Plumbing today! Their communication was great, with text update and a call when the technician was on the way. They were able to get me in for a same day appointment and the technician, Brandon, was on time, professional, and incredibly knowledgeable. He fixed my issue (a leaking kitchen sink!) and took a look at some other plumbing items in the house just to check everything out while here. We recently bought the house, so he was able to educate me on several general plumbing items that are good to know as a new home owner and explained what we should address now vs later. I asked a lot of questions and he gave detailed explanations about what to look out for in older homes like mine. He was able to fix my issue quickly and for a great price. I also learned a lot in the time he was here! I will be calling them for all of my future plumbing needs!

John L.

11/09/2022 12:00:00 SA

Down to the wire, this company at every level from the owner, reception, consultation, service, has the customer in mind. I was very anxious to find reliable and affordable plumbing. Dakota thoroughly explained what needed to be done and gave me several options, from the most minimal cost and immediate fix of the issue, to minor/major improvements to better my plumbing after the immediate work.

My water pressure had bottomed out, I had no water softener, the problem was quickly diagnosed, there was no overselling and many options were given, Ralph and Gerson were prompt in fixing the problem same day as the consultation, and educated me on my new softener system.

From my initial response from the owner, phone call setup, in home consultation, to service was lightspeed. My water pressure, quality is beyond outstanding and the work physically is clean and not sloppy, the quality of materials and workmanship genuinely show. These guys are a must have for any of your plumbing solutions, I wouldn't call anyone else.

TLDR;
Water psi was at 30 at a faucet outside, couldn't do laundry or take a shower, do dishes, etc. Bad prv, expansion tank replacement, needed water softener to improve water quality. Quick fast service, many options to pay, different levels of improvement based on budget, no overselling or pressuring, patient, understanding, and educational service.

Post repair/install: Psi at 70, water softener improved water quality significantly, entire home is running better than ever.

HIGHLY RECOMMEND

Aaron B.

12/02/2022 12:00:00 SA

This plumbing business was incredibly responsive and managed to schedule a visit same-day. The plumber who took our ticket was professional, took his time to get the job done right, seemed very knowledgeable, and answered all of my questions. For the work we had done, I would have expected the total cost to be about $150 less than it ended up costing especially for the work required. Regardless, I'm going to give this business 5 stars. I would recommend Anchor to anyone in San Antonio.

Terry B.

3/18/2023

Responded timely to a leaking water heater same day I requested service. Staff was very professional and pleasant to work with. Very conscious of maintaining a clean work apace. Performed good work and spent y hours installing 2 water heaters in the attic. Their initial price options were extremely higher than expected, but after negotiating they came off those prices significantly and were competitively priced compared to a telephone estimate site unseen.

Ryon B.

12/28/2022

Pros: prompt service. I was able to call and have someone service the leak in the same day. Staff was courteous.

Cons: pricing felt like borderline highway robbery. I had a leak just off the water meter. I exposed and discovered the leak, a pvc 90 degree even calling Anchor. I was quoted 65 dollar service fee and 668 dollars... Around 730 total to fix this l the leak. The only reason I agreed to the estimate was I didn't wish to wait another week for someone else to make it out.

TLDR: I won't be using these folks again

Mike K.

11/27/2022

Paul responded to my message immediately and scheduled a quick appointment for me based on the plumbing issue that we were having. Anchor Plumbing Services is very responsive to client needs. I recommend Anchor Plumbing! Thanks, Paul!

Nicole M.

9/30/2021

100% recommended! We just moved into our home and our sink in our kitchen was clogged we got in contact with Anchor plumbing and they were fast to reply! Pete arrived on time and was extremely nice! 100% recommend him!
He recommended replacing a few things that he had noticed were rusted and needing some upgrade (it's an older home), and most of all we got the clog fixed! So happy to finally be able to enjoy our kitchen! I attached a photo of our new pipes and Studer vent hope I spelt that right!

Marci M.

11/02/2022 12:00:00 SA

Pete came out to replace a pressure regulator valve and add an expansion tank on the water heater. They came quickly and finished work quickly. We ended up getting him to attach the water heater flue solidly, as well. What a nice man and very responsive company. I would refer my friends to this company ant time. I'm keeping the company name along with Pete's name in my contacts for future use. Great value for the work completed.

Nick E.

12/10/2022 12:00:00 SA

Joseph and Ferson were awesome! Replaced A broken water softener and heater quickly! Pricing was more than fair for a heat pump water heater installation

Dave S.

11/30/2022

I went to these guys because the Yelp reviews looked good. Wow, was I disappointed. These guys charged over $2,000 (Mostly labor) for a job that they told me was going to take 5 hours, but then the guy called me about 90 minutes after starting and said 'yep', we're all done'. What a joke. Stay AWAY.

Sarah L.

01/07/2022 12:00:00 SA

They came in within days after I called, and took care of my issue quickly and easily in my technician was super great and very transparent

Chris C.

1/30/2023

Had some repairs done. Some issues initially were not resolved but after speaking to manger they corrected all issues and made sure I was satisfied with service. Did a great job.

Tracey G.

2/16/2023

had some hiccups at the beginning. it can be difficult to find good help these days. Dakota & Frank listened to my concerns and addressed them all. this company will get the work done and are determined to have their clients satisfied. had the house replumbed and a water softener installed in an older home. they had some challenges with the archaic build of the home, but they got it done. not disappointed in my choice of plumbers. thank y'all

Desmond N.

1/30/2022

After many outrageous overpriced quotes from different plumbing companies Anchor provided the most reasonable offer for a re-pipe job. They were very professional, did a great job and finished on time. I would recommend Anchor to anyone looking for a plumbing company that doesn't over charge and cares about their customers. I was very pleased with their work and will be reaching out to Anchor for all my future plumbing needs.

genna b.

7/15/2022

Ralph and his associate were outstanding! they were able to come by the same day i called about slow draining tubs. They were punctual, professional, experienced and highly skilled!

Jonathan D.

1/21/2023

Anchor performed my water softener installation - they were very quick, responsive, and courteous!

Joseph D.

10/24/2021

Well I was originally impressed with their business philosophy and service. I had them come out to my house when we 1st moved in about 1 year ago to look at my water pressure assembly outside and a couple of broken toilets.
Originally I thought they did great and they advertised their high prices due to their high quality parts and service. I have found over the last year that neither was true :(
Pressure Assembly: They installed it outside the house like they should have and then check my Water Heater to drain out. They could drain bc they said it was to old which I understood so I left it at that. Then when I had a different company come out to replace my water heater, they told me when I had the pressure valve installed, the company (anchor) should have told me I needed a backflow canister etc installed...
Toilet Fixes: They I stalled new handles that coated 119.00 but BOTH broke with in a year of being installed!! NOT HIGH QUALITY AT ALL!!!
The reason I'm now just writing this review is bc all this happened over the course of the last year.

Valerie S.

5/30/2022

They came by and charged me $500 to run a camera down the pipes. They advised me there was a section holding water but I never heard back from anyone after that. I followed up several times with no call backs on the extent of the issue. I am having to work with another place to assist and determine if the problem is really present.

Bwalter30 ..

12/27/2022

Be forewarned - you cannot rely on this company if you have a substantive plumbing issue. They do not honor scheduled appointments.

Cathy F.

06/10/2022 12:00:00 SA

Our bathroom tub handle broke and the water wouldn't turn off. Looked on YELP for a plumber, contacted Anchor at 9am, Brandon and Mason were at my house by 10am. They were very professional, explained what the problem was and gave me different options to fit my budget and needs. I appreciate their honesty and not being pushy sales guys. I would recommend them.

Cynthia M.

10/11/2022 12:00:00 SA

Prices are high - esp for a clogged drain. The guys that came out were super Knowledgeable and helped us understand why the situation occurred. I'd give higher stars if the prices weren't so high(nearly $300 for a clogged drain - way too much). But they we're very receptive!l and very professional.

Jeanine B.

10/01/2021 12:00:00 SA

Needed to find someone to come out today and fix my leaky shower tub combo, from the 70's.
Pete came out within an hour and fixed my problem quick.
Very professional and fast!!!!

Rachel K.

11/17/2022

I understood from reviews here that there would be a charge to come out to give an estimate, it was $65. Dakota was on time. The purpose of this visit was to determine the house system with 2 existing water heaters in one house and another system in our guest house, water softeners for both and an RO system for the main house. I showed him the layout and the clear problems left by other plumbers as well as a new water heater I had bought, asking if it was the right one. He said it would be easy to determine the answers to all my questions and gave me verbally the sales pitch for about $13K of equipment he said he could install immediately.
I asked for written information with the options he discussed and he agreed to send, I paid him and he left. But he only sent me a proposed invoice for the items he wanted me to buy. I politely texted him for the information for the house system and the model numbers and such for the items he recommended, and asked if it would be another charge for him to come out to get those answers.
He wanted to chat on the phone, he said the system should be this or that. I stayed polite as he tried several times to faff me off. I didn't want a chat, I wanted the actual information on my house set up. Which heater serves which bathrooms? How can we determine the GPM for the tankless heater if we dont know what it serves?
I was willing to pay for another service call. He was irritated but asked when he could come back with no charge. I said sure and gave him dates within days.
He wrote a long text saying how empathetic he has been and how he's given me options some nonsense about not being able to do better over text and backhandedly fired me as a client. No return date. At least he said he would refund my $65.
So I am learning about these plumbers in San Antonio. They just want to sell you their equipment, they dont have the confidences in their products or service to answer relevant questions.
From reviews it looks like they may actually do good work and install good items, but I'll be doing my own research on the items and using plumbers who will answer questions.

Joe V.

11/14/2022

Anchor plumbing gave me the most reasonable price for a new tankless water heater for my home compared to 4 other plumbing companies that I got quotes from . The technician was very knowledgeable answered all my questions and was done after a couple of hours . Highly recommended

Josh H.

2/22/2022

Very happy with the service. We recently bought a new house and have had a tough time getting contractors to come out to give estimates etc. they came out when they said they would, they were knowledgeable and got the job done in a timely manor. Cleaned up after themselves and it looked great. I would use them again for future work!

Richard D.

3/17/2022

My water heater went kaput and flooded the side of the house. My wife and I were so stressed with another appliance going out. To call someone, it takes time and then you worry about the financial aspect as well. So who are we to call, will it take several days to come out, do you have to miss work to fit in the window they give you? Those questions arose when we started to thumb around, looking for a reliable plumber. You have heard the commercials and the big names, but we know that would be expensive. So we across Anchor Plumbing Services. They responded quickly. It took about an hour after we made the call to the time of their arrival. We were greeted by two men, Brandon and Mason who are some of the nicest Gents you'll ever meet. They were very industrious, polite, and communicative with our needs and helped us in every way. I never had servicemen who were so prompt and well trained, they took away all our stresses and made us at ease. The price was a lot less than major competitors but more so they gave us peace of mind, which is priceless.
Thank you Anchor Plumbing Services, you made a friend for life.

Daniel G.

12/05/2022 12:00:00 SA

Dakota and Dakota were knowledgeable and professional. We had a 2nd floor leak that needed to be addressed to find out our pressure was too hitch which was most likely causing the issue. Also turned out our water heater was about 3 years too old. Imagine my surprise when Dakota said he'd be able to get a team here and have everything taken care of within 3-4 hours. Absolutely amazing work and answered any and all questions I had through the process.

Rex C.

01/06/2022 12:00:00 SA

I called Anchor based on the Yelp review rating and I admit they arrived same day at the time stated. All I had was two leaking faucets in the same bathroom and I just wanted to fix the leaks. Unfortunately the tech that arrived simply pulled the handles off in the shower and said he couldn't identify the brand. He didn't even bother to pull the stems out to see if a simple rubber o-ring would fix the issue. Instead he immediately went to complete replacement recommendation at a cost of $1037 bucks. And he didn't even look at the sink. He just recommended complete replacement on that one for a cost of $512 bucks.
I politely declined his recommendations and paid a $65 dollar service call. All that was accomplished was a few pictures and the removal of three shower handles which was something I could have done myself.
So for timely response in arriving quickly Anchor Plumbing rates very well. As for work performed while at the job and providing realistic recommendations they rate pretty low in my opinion. I mean, really? Not to even remove one stem to assess the actual problem before moving to a $1000 dollar repair? Come on. Really?

Jay T.

8/22/2022

So I called them out because my faucet was leaking. Their technician came out, he was really nice and he also recommended that in addition to fixing my faucet I would need to fix something else that's messing with my water pressure. $1400 later, my faucet is still leaking. Same technician came out, still leaking. They told me it was the faucet I bought and that I would need to get another one. I did and they installed it, still leaked a bit, I asked them for other plumbers to come then they came out and did something else and it finally stopped leaking. No refunds or anything which I feel like if my old faucet and the new faucet leaked maybe the problem wasn't my faucet but they would say it was the faucets fault and not them. Well since this situation I've called them to check out the same faucet because of the hot water not heating up as fast as it did before, they told me they would have the supervisor contact me and he never did. I guess I'm black listed cause I asked if they were blind and couldn't see a leak. *shrugs*

Ron B.

1/19/2022

Our toilet was running and it wouldn't stop. I called Anchor Plumbing late in the afternoon and they scheduled a technician for the next day. Brandon was very helpful and courteous. I highly recommend Anchor Plumbing.

Butch O.

10/07/2022 12:00:00 SA

These guys came right out to my emergency. Very professional and knowledgeable. I felt they were honest.

Amy F.

8/13/2020

I waited 65 days to write this review so that I could thoroughly assess the quality of parts and workmanship provided by Anchor Plumbing Services.

---

Contacted Anchor Plumbing Services for a quote on June 4, 2020 at 8:58 PM.

Informed a representative by the name of Paul A. that I would like (1) my old 3/4-inch copper sweat fitting shutoff valve to be replaced with a 3/4-inch male adapter fitting + 3/4-inch ball valve; (2) replace corrugated copper tubes with 3/4-inch stainless steel water supply lines + thread them onto new ball valve; and (3) connect water lines to water softener using adapters (e.g., 1 threaded coupling, 1 x 3/4 threaded bushing, 3/4 nipple).

8 hours and 30 minutes later, Paul A. replied requesting clarification on whether I am hooking up to a new softener or the one in the picture I had sent him. After I told him it would be to a new softener, he quickly replied, Ok gotcha! Our cost to do what your asking is app 288.00 and that is with all material as well.

I, then, requested that we schedule an appointment. Again, he promptly replied, Absolutely, can you send me your address and contact number and I'll book it.

On the afternoon of our scheduled appointment at 12:05 PM, I contacted Paul A. to inquire about the expected arrival of the plumber and whether the plumber would call me before arriving. Paul A. assured me, Should be within the hour but we will call prior to our arrival.

Indeed. At 12:27 PM, two male plumbers from Anchor Plumbing Services arrived, started, and finished before 1:20 PM.

---

It has been 65 days since then and the shutoff valve is still working. I successfully used it to shut off water to the house on several occasions, that is, to repair pipes, toilets, and install a pressure reducing valve below the 3/4-inch ball valve.

With regard to soldering quality, it is sloppy but effective. It has observable runs, but the temperature was good and seems to have fully penetrated. Aesthetically speaking, the soldering could have been made to look a little nicer, but my primary concern is reliability. Thus I am still awarding Anchor Plumbing Service a 5-star rating.

On a final note, I am unable to find the hex nipple 3/4 male NPT I had installed on the corrugated copper pipes before the plumbers' visit. I think the plumbers may have inadvertently taken it away as they were hauling the old pipes to their truck. Nonetheless, it is only an $8.00 part, so I will not hold that against their 5-star rating.

Kirsten F.

9/15/2022

Felt like this was a complete scam we asked for a quote they quoted us over $600 for a simple fix.

Andrea B.

06/07/2021 12:00:00 SA

Highly recommend this company!!

I'm not even going to go into the issues we've had with our Townhome HOA. This isn't a review for them. But because of the ridiculous HOA we got to see how well Anchor dealt with estimates, scheduling (and rescheduling) and communicating.

The work was done with care and done quickly. We even received pictures of all of the steps completed.

Anchor is the most professional plumbing company I've ever dealt with. No run arounds, they answer when you call, show up on time and all of the employees (especially Chris M. and the kind and patient person that helped with scheduling) are super personable!

Lesley M.

4/18/2022

Came out for a tub faucet leak. I provided the part, a cartridge. Plumber changed out cartridge and that did not correct problem. Original cartridge still looked like new but bc they changed it out they still charged me $265.00 and they kept my original cartridge valued at $200 or more that didn't even need to be changed.
Then I was told it MIGHT be the valve that needs to be fixed and was quoted an additional $1200.
I didn't feel confident they new what the problem was to be fixed. I've got other quotes and so far all have been less to repairs a valve.

Saul Y.

2/15/2022

I want to say thank you to Brandon from anchor plumbing services. Took all my anxieties away. Very knowledgeable, and professional. Explained The issues that we're going on in my house, and fixed the problem in my upstairs bathroom. I was very content with Brandon work ethics. Thank you anchor plumbing services. I definitely recommend Anchor Plumbing Services to everyone.

Mike L.

5/19/2022

They were great, they seem to have done quality work, explained to me what they were doing, gave me options on what I could have done and at what prices, and then did the agreed upon work. All told they were here for about 45 minutes and got everything done that was needed. They were very understanding of me missing the original appointment time on account of having a late night.

Jesse G.

02/04/2022 12:00:00 SA

I noticed my water heater had a slow leak and was beginning to pool in my garage. Checked Yelp for the best plumbers in San Antonio and Anchor was right up there. I called and Liz set me up with an appointment window for that afternoon. She was very friendly and helpful on the phone. The technicians called me when they were on the way, giving me about a 25 minute notice. They were able to determine the issue and give me a course of action quickly. They offer a military discount as well.

Renee I.

12/18/2021

I chose Anchor based on their amazing rating here. They did not disappoint. They were quick to respond and were out immediately the next day. Plumbing problems are never fun, but a reputable company that takes care of you certainly makes it better. Thanks Anchor.

Virginia C.

2/13/2021

What an absolutely great company to work with. We had to replace our water heater and decided to get a few quotes on it. Anchor responded the same day and set an appointment for the next business day. When they came to give us a quote, we let them know that we still had a couple more quotes to get so we weren't deciding right then.

Brandon, our tech, proceeded to give us tips and questions to ask the OTHER companies to ensure we were getting the best quality from them. He educated us on verbiage he was using and that the other companies may say to get us to pay more. Instead of getting cold and finishing the quote quickly, they stayed for 5-10 minutes to give us this information and answer any of our questions.

We recieved a few quotes that were under and above what Anchor quoted but we could not get past the quality and customer service of these folks. We went with Anchor, scheduled the installation, and in about 2 hours they were done! They even took off the door where the water heater was located for us (the room was too small for the water heater on our end, not theirs).

It's a couple weeks and our water is feeling good feeling great!

Overall, it was an extremely pleasant experience and I would have no doubts going back to them for any of our plumbing needs. Great company!

Danny A.

03/11/2021 12:00:00 SA

I approached Anchor for a quote to install a tankless water heater. It took a while to connect with the right person to discuss the job, and every time I called I had to start over, describe my project, and give my contact info, even though I talked to the same individual each time. They eventually scheduled an appointment for an in-person quote but nobody came. No call before or after or any attempt to follow up.

Keep in mind this happened after the crazy winter storm of 2021, and I'm sure they were quite busy with water damage work. Still, they were not organized, so I went with a different group.

Brittany B.

10/29/2021

Our master bathroom shower was leaking into our kitchen. I called several different plumbers, but Anchor was not only the cheapest for a service call but also they could come out the next morning. Dakota and Alex showed up right at 9 am, Dakota was very knowledgeable and explained what our options were but also what he would recommend in our case. They repiped our shower for us in a matter of a few hours, we have a new valve and no more leaks! We're extremely pleased with their service and will definitely be using them again for future plumbing services. Highly recommend!!

Markus F.

10/04/2021 12:00:00 SA

My Pressure Relief Valve (PRV) went out on Sunday night! Made an appointment with Anchor Plumbing first thing the next morning for between noon and 4:00pm that day. I got a phone call at around 9:00am saying they could come early. Adam & Tyler showed up enthusiastic about the job and explained everything and made recommendations to consider. The pricing was reasonable, considering the extra work that needed to be done! They finished up the work in about 2 hrs and even found the time to take care of my neighbor as well! Great work Anchor Plumbing on having such a professional team and going the extra mile!

Antonio F.

12/06/2020 12:00:00 SA

Replied within minutes, arrived as scheduled, gave me options to fix my issue. Their repair worked as advertised and their price was reasonable.
Then, when my recirculating pump crossover valve failed, Paul diagnosed the problem from his office, and will help me fix my situation without taking an arm and a leg! I'm keeping their info handy!

Elise L.

11/06/2021 12:00:00 SA

Really great customer service! I had a massive hair/ soap scum clog in my shower that I had already attempted to remove on my own (took out the shower guard and vacuumed out everything I could) but was still standing in a pool with every shower. They were able remove the clog in a little under an hour, stayed to make sure the drain stayed clear several minutes, and gave me some product recommendations. Very professional, efficient, and friendly. Thanks Pete! Of note, I did thing the clog removal was a little pricy ($280) but hopefully it stays gone for a while.

Stewart G.

9/15/2021

Contacted Anchor for a simple quote for a standard hydrostatic test. Person answering the phone said that only a technician could give pricing and that was only by meeting them at the house. Have gotten other quotes over the phone and online without a problem from competitors, I will not be using Anchor. Why would I spend my time to go out and meet their technician for a job that is easy to give a quote on and potentially waste my time if I don't agree to/like their price?

Update: After seeing my initial 2 star review, received a call from the technician who was able to give me a quote. Updating my review to 4 stars since they took the time to call me back.

Alan R.

8/19/2021

Fast and friendly service. Completed project quickly. Will use Anchor plumbing in the future.

Ryan C.

6/16/2022

Had a leak and drain clog under kitchen sink that connected to the shower. Ralph and Alex showed up on time a performed great work. Ralph was kind enough to educate me on the issues that were going on and how to prevent them. Nice gentlemen and great service. The service is alil pricey.

Andrea B.

6/13/2022

Adam and his brother have serviced my house twice, once with water heater and another with clogged pipe. Very professional, attentive and explain each step of the process. Highly recommend!

Rhonda H.

7/17/2021

We hired Anchor Plumbing to hook up our sink and garbage disposal after new countertop install. The beat other quotes we got by over $200. The quality of work was excellent. Unfortunately they showed up for the install maskless. When I asked if they were vaccinated they said no so I asked them to wear masks. They didn't even have masks with them! We had to give them two of our disposable masks. So despite the websites claim of techs wearing protective gear, it isn't happening, not even among their unvaccinated staff. This home is my father's home, who died from COVID, making this a pretty offensive lapse in everyone's safety. If they did it at my house, they are for sure walking boldly into every other clients house unvaccinated and unmasked.

Jacob C.

12/07/2021 12:00:00 SA

New to the city i did some research and called yesterday morning to inquire about the install of a new kitchen faucet and disposal button and Anchor Plumbing was Johnny on the spot! I had Pete K. the plumber arrive within a couple of hours. Super nice and proffesional. I was a bit concerned about who to call because my faucet has a motion feature, so it wasnt something I considered to be simple. I definetly found the right guys and will gladly call them for any and all my plumbing needs. Thanks for the prompt and courteous service guys!
-Jacob

Erick C.

12/02/2021 12:00:00 SA

Had Khameron inspect my home's plumbing. Very thorough and great customer service. Will be calling them back for any future plumbing needs.

Melida N.

7/20/2021

We received a prompt response and great service from Anchor Plumbing! Paul responded quickly through Yelp and I was able to schedule a service visit within less than 24 hours. Khameron was professional and provided options and an accurate quote before starting the repair. My family and I were very happy with the results and the great service! Highly recommend Anchor Plumbing Services!

Nilusha N.

02/06/2022 12:00:00 SA

Pete and Ralph installed 4 new toilets in our home and a new faucet, strainer, and disposal for our kitchen sink. They also set our home pressure back to normal. They were very professional, personable, had a lot of knowledge and were thorough with their explanations. All the work they did was excellent and it got done within a day and half. The company has reasonable pricing as well and have a fast response time. My family was very happy with working with the Anchor Plumbing employees and we will surely come back for any potential future work.

Christopher W.

11/06/2021 12:00:00 SA

Our shower hot water stopped working and I needed a new water heater. The company responded first in my Yelp request for help and came out the following day to fix my shower and replace the water heater. They also installed a new water softener in the house which was badly needed. I really was impressed with the work that Kameron Joseph and his team provided for my house and will be going back to them for all services. Due to amount of work, the job was pricy but I expected that due to what was needed. The company offered easy financing and I was able to get all my problems fixed and now have a peace of mind about my water issues with the older home I have. I definitely recommend this company for plumbing services.

Larry R.

07/07/2021 12:00:00 SA

I have them quote a very simple job requiring them to undo a straight string of simple plumbing remove and replace. Their quote was 10 times what I thought it should be.
I will never request their services again because their costs are way out of line with reality.
I finally found a plumbe (Will fix it) that did the job for 1/2 of their lowest quote.
They do have very big nice trucks however.
Based on cost I will give them a zero out of 10 rating.

Steven M.

10/19/2022

The technicians are friendly. However the technicians are more sales persons than plumbers: (1) The $289 diagnosis fee is totally a rip off. The whole diagnosis simply involved opening a tiny hole on dry wall, and poking in a LED camera for some inconclusive images. Anchor Plumbing will refund 50% of this $289 diagnosis fee if they are haired for the project. Apparently, the company uses this $289 fee as bait, so that customers will spend more money with them. (2) the technicians are well trained to take advantage of customer's insufficient knowledge in plumbing and eagerness to have the issues fixed. The technicians saved no effort guiding customers to believe blooming a couple hundred-dollar small repair into thousands of dollars large repair is a better option. Anchor Plumbing has no interest to work on a small project, unless customers accept their inflated proposal. It is clear Anchor Plumbing prioritizes their interest over customer's. Please have a second thought before reaching out to Anchor Plumbing.

John P.

09/08/2021 12:00:00 SA

Had two water heaters and one was leaking water and had no Idea who to reach out to repair. I looked on Yelp and found Anchor Plumbing . Henry and Taylor came out and explained the problem, provided a quote and replaced both WH's, which BTW were located in the attic of our two story house and it had to be at least 110 degrees up there, so they get extra kudos for that. They got the job completed super fast and Both were very professional, ensuring that everything was done and cleaned up.

Chez M.

06/04/2021 12:00:00 SA

Super impressed! Pete K. did an awesome job. They responded quickly, arrived on time, received a text with who they dispatched along with a photo and little bio which I thought was a nice touch and they were fairly priced. After the install, I was talking to a friend who had her water heater replaced the day before, and I paid $500 less with Anchor than she paid for a smaller tank!! Thanks Anchor and Pete! :)

Brad F.

6/29/2021

I had a clogged drain from my washing machine and Adam and Taylor came to get the job done.. They did an outstanding job diagnosing the problem. I watched as the camera went down the pipe and saw the debri that was clogging it up. They were able to get the machine on the roof and get my clog unstoppable. They were very professional. I really appreciated their customer service from the text showing a picture of who they are with a description about them to a phone call that they were on the way. When they were here they even gave me some pointers as a home owner. They have definitely earned my business and a high reccomendation. Keep up the good work guys!!!

John R.

8/16/2021

Adam did a great job fixing the water leak in my house he was very professional. He kept me updated on the problems and progress.

Tina R.

01/04/2019 12:00:00 SA

My house was built in 1983. I bought it in 2010 to take advantage of the tax breaks that year on new home buys. The owner had remodeled quite a bit so the place was still in good shape. One thing he'd ignored were the master bath fixtures. Well, after eight years of tolerating em, I decided it's time to update.

Ran thru my local Home Depot, and found a couple I thought would work perfectly. I actually pondered changing em out myself. In fact, I'd set out one day over the holiday to do just that. After crawling under the sink about 10 minutes I decided this wasn't for me.

I usually use another local plumbing company but, much like government contracting, I believe it's important to spread the business around. I return to my faithful Yelp search engine for recos. Surely, I come upon the listing for Anchor. I peruse the reviews then use the handy Yelp tool to request quotes. Anchor was the most reasonable...by about 15%! Now, I don't know if it'd be that way every time, but it was this one.

I email back for a time, they're available the next morning. I confirm everything thru the Yelp app. The gent, Henry, calls to confirm they'll be over in a half hour which was the originally scheduled time, and there he was right on time.

I meet Henry and Dakota at the door, show em to the restroom, and leave em to their work. In less than an hour, I have two new faucets installed with no trace they were ever there. Henry walks me thru a couple important things and off they go, and I'm back to my day.

Well done, folks. Thanks, Yelp. Happy New Year, Anchor.

Liz B.

01/06/2022 12:00:00 SA

I have used Anchor Plumbing before, and they have always been great! Prompt, courteous service, they show up when they say they will and do a very good job. Today, Chris M. Came out to give me a quote. He went into the attic, and I asked him if he would carry our furnace filter up since he was going up there anyway. I asked if he would leave it on the floor. He took the filter up for me and changed it for us! Talk about going the extra mile.

chev c.

5/13/2021

I had used Anchor Plumbing in the past with great results, and had even recommended them to others. I accidentally turned off my water heater and could not get it relit, so when it came time to call for repair, I called them first.

They scheduled an appointment and said they would arrive 10am . That would have worked for me. The day before the appointment they sent me a text saying that they would show up between 10 and 12. So, not 10 am as agreed? It's kinda like not dealing off the top of the deck, right, but ...ok.

So I sat around for two hours thinking... Is this the Spectrum cable guy or what. He was a no-show. Well, I've already missed two hours of work so...

I received a call later, but I was already busy making up for lost time, and said they could try and reschedule if they wanted, but didn't appreciate them not keeping their word. Never heard anything else from them.

Naturally, I wasn't going to waste time calling them again, so I called ABC Services, they came out the same day, promptly, and showed up when they said they would, and quickly and efficiently fixed the problem, and gave me an estimate for future work. And they didn't charge me for their effort or waste my time. ABC Services is awesome, Anchor was not.

Jean P.

10/27/2021

They did a job for us, we called them to come help us because we couldn't reach our normal plumber, but their prices are definitely higher than our normal plumber who we really love. (Andres pro plumbing)

Benjamin C.

12/15/2021

I called them out to fix a leaking hose bib, but that turned into a big repair to the pressure valve. They checked the pressure and realized it was high and confirmed it with a test. I already knew I had a potential valve problem because a previous plumber stated it could possibly be going out, but didn't run a test like Anchor did. The price was fair considering the work they had to do. Adam and his assistant were very nice and patient and didn't rush or push me into doing something I didn't want. I would recommend them going forward. I hope I don't need a plumber soon (no offense), but if I do I will be calling Anchor.

John P.

06/11/2021 12:00:00 SA

Just wanted to know how much a specific service costs through them, won't say over the phone, only in person. Ok, no problem. Oh but we are going to charge you $65 to come tell you the answer in person. Wow. Scam.

Matt M.

2/22/2022

Replaced our water heater with one visit. Very polite, professional, personable. Excellent job!

Vanessa V.

03/04/2021 12:00:00 SA

My guys [Henry & Taylor) were awesome as usual. Very professional and folled Covid best practices. I would recommend Anchor Plumbing to any newcomers to the area. Always Great Service!

Kenneth J H.

3/23/2021

Absolute professionals: They showed up wearing masks and booties for their feet as well.
They listened to my concerns, answered my questions, then diagnosed the problem - all while not trying to sell me on unnecessary repairs. They honored me by winning my TRUST.
Absolutely recommend Anchor Plumbing: they'll be my go-to for any future concerns.

Linda E.

5/20/2021

Quick response and same day service. Timely communications. Helpful staff when I called. Plumber was friendly, very respectful of our home, and efficient.

Monica S.

6/17/2021

Great attitude!! Initially, the quote for purchase and installation of an ADA compliant toilet seemed high, but it was comparable to the purchase + Installation from a big box store. The single biggest benefit was that I just had Achilles surgery and they were able to leave and pick up the proper toilet to install with a few hours. Took very little time and installation is certainly professionally done!

Dave C.

7/19/2021

Henry and Alex showed up on schedule and fixed my plumbing problem. Thinking outside the box, they bypassed a leaking pipe in the pad by finding another way to get water from here to there. Minimally invasive rerouting leaving me with some easy sheet rock repair makes getting back to normal easier. Realistically priced, the final tally was spot on the quote for an out of pocket (for me) job. They did great work and even my dogs liked them. I hope I never need to call them back, but if so I got their number.

Brian N.

01/12/2022 12:00:00 SA

Anchor Plumbing was recommended to us by our realtor. My Flume noted a water leak and I discovered a wet area in the front yard. I called Anchor and they sent Pete out very quickly. Pete diagnosed the problem as a split pressure regulating valve. I also asked him to fix a leaky hose bib. We did end up electing to replace our two aging water tanks and bringing everything related to that up to code. Shortly after that work we noted a problem with our toliet and washing machine. Pete came back out again and discovered our water softener was leaking resin. He walked us through our options and was very patient as we mulled over what to do. We ultimately decided to replace the water softener. Pete was very dilligent at ensuring that all of our water fixtures in the home, including the malfunctioning washing machine and toliet we fixed. I really appreciate Pete's professionalism, patience, and excellent communication skills. Yes our repair work was ultimately expensive but I felt their pricing was fair. Anchor excelled at the customer experience - great communication, timely service, and excellent follow through. Very happy overall. Thanks Pete and Anchor Plumbing!

Marie F.

10/30/2020

Called these guys to fix a badly clogged sink. They arrived right on time and took care of the sink very quickly. Pricing was fair and I was pleased with their work. Finally found my go-to plumbers!

Mindy B.

02/07/2021 12:00:00 SA

There is a reason this company has a 5 star rating! What fantastic customer service and work they do! Their communication about timing on arrival is outstanding, very polite staff on the phone and in person. Always accommodating and also very honest. I had them out one time and they told me nothing was wrong with the dishwasher, they just tightened something up. I will only call Anchor if I have plumbing needs!

Charlene L.

6/17/2021

The service I received today from start to finish was outstanding! They dispatched Pete Katauskas as their service representative. I love how I received a text letting me know Pete was on his way AND sent a pic of him. Soon after, Pete called me to provide his estimated arrival time. He did a super job in assessing the issue with the water heater. He quickly made the repair and explained what he found. He also provided estimates for replacement. I highly recommend this business, you won't be disappointed! Top notch all the way!!

Adam D.

6/17/2021

Anyone who's had to order plumbing services knows what a crapshoot it can be. I can say with 100% honesty that Anchor - specifically, Brandon and Adam - delivered one of the best experiences I've ever had. I was able to get work scheduled same day, they were very prompt, VERY professional, were able to fix the issue at an affordable rate, and on top of all that, went out of their way to give me several tips on how to keep things running well with my plumbing, even without asking. Just the nicest guys. For as long as I'm in San Antonio, I'm going back to Anchor; they are seriously the best.

Tim B.

1/31/2021

Always knowledgeable and arrive when they say they will. We have had several services provided from new toilets to drain checks and installation of a new tub. They have always been prompt and did a thorough and clean job.

Austin R.

12/11/2021 12:00:00 SA

Helped determine the cause of my problem. Didn't get a follow up to fix the problem but at least I know the cause.

P C.

01/06/2022 12:00:00 SA

Noticed late evening Wed 1/5/22 two outdoor spigot pipes apparently froze/cracked and were leaking. Called Anchor first thing Thu morning 830ish 1/6/22 hoping for speedy service. Luckily they quickly scheduled me for same day service between 12-4 which I was grateful to secure. Love that I was asked if I prefer the technician mask-up in which I replied YES for sure and that I will certainly have mine on too. Protect you-protect me....what a concept. Thank you Anchor for this health first approach-too many businesses out there treat this pandemic time we are in like any other day-shameful. Anyway-Anchor called me 1.5 hours later to advise they can do it much sooner now as availability opened up. Brandon arrived at 1030-impressive! Masked-up Brandon performed a thorough analysis and provided me with options. Brandon ultimately took care of the issue, was highly efficient, knowledgeable, professional, and courteous. The price was reasonable and the work was done with quality and care. Have used Anchor twice before for a water heater install and pipe replacement with Dakota and Henry. They dazzled me then and Brandon today was equally as impressive. Thanks for another great experience Anchor-classy operation. Will certainly use you in the future and recommend you to anyone asking.

Randy T.

07/02/2021 12:00:00 SA

We had a toilet that needed replacing as it would no longer seal and ran constantly. Went through Yelp and hooked up with Anchor plumbing services. As it was not an emergency, we scheduled for the next morning. Brandon (Jason) and Adam came on time, diagnosed the problem and we ended up having a new one installed. They went and got a new one, changed out the old one, installed, cleaned and took out the old one. All in under 2 hours! And even though the price was high, it was less than it would cost at Home Depot to purchase an entire system.

I have nothing but good things to say about Jason and Adam. They were very friendly, competent and even went to the other bathrooms to let us know if we needed to replace or rebuild each toilet was a very nice gesture. I would definitely use Anchor Plumbing again for our plumbing needs. Thanks guys.

Loren P.

5/23/2022

I scheduled an appointment for someone to come out and check out the condition of the plumbing on an older duplex I am purchasing. The lady on the phone said it would be $65 but when the tech came out it magically turned into $188. He said it was the piece of mind package. Only problem is he didn't get under the house like we asked or answer any questions we had. He basically walked around the house for 10 minutes and didn't look at anything we asked him to. So we ask him what he thinks a ballpark price is to update some on the water lines and he says around $6,500 and he would send us over a quote. So we are on day 4 after the appointment with no quote so I have to call to check and I had another guy tell me he can only give me an estimated bid since he doesn't have any measurements or much info. Which is weird because I paid $188 to have one of their techs come out to get measurements and get us a detailed quote. And to top everything off that $6,500 verbal quote turned into $45,000 which he said was on the low end. All and all this was the worst experience I have every had with a contractor and I deal with a lot of different companies being in real estate. I asked them to refund my money but they never did so beware when you use this company. Their lack of knowledge and customer service makes me wonder how they have such good reviews but steer clear. I ended up using Tiezte and my experience was much better and they only charged me $49 and actually did a full inspection

Pauline S.

2/22/2021

I had two leaks in my house due to the freeze, I had such a hard time finding a plumber. Anchor plumbing services quickly responded to my phone call and they were able to fit me in the next day. The team that came to my house were very friendly and professional. They repaired all the busted pipes and got my water running again. I have found my new go to plumbing team and am very grateful they were able to fit me in so quickly.

Guillermo G.

10/07/2021 12:00:00 SA

Anchor plumbing was great!! Fair prices, quick service and very likable employees!! They did a great job!!

Heather M.

7/26/2019

A plumbing emergency is the last thing you want. A plumbing emergency blocking a new washing machine from being installed is just mean. The folks at Anchor Plumbing made it right. Timely, professional, and knowledgable, the Anchor folks addressed the issue, and our new washing machine was hard at work within a day. Great team!

Abdulla A.

4/29/2021

thank you mr paul for contacting me and apologize . i appreciate it and i'm going to update the review .

------------------------------------------------------------------------

he is sorry for not getting to my call yesterday due to an unexpected family emergency.

he was unable to assist me due to unforeseen circumstances .

------------------------------------------------------------------------

im accepting your apologies because you are polite, good person & know how to treat a customer . appreciate it & god bless you .

best regards

Donald S.

9/28/2021

We found this business to be very responsive. Their representative, Adam Purvis was very knowledgeable and made an extra effort to educate me in the operations of the equipment he was there to check. He was thorough in his job and communicated well. The company then presented us with three quotes from which we could choose. After the solution was chosen he went right to work. He did not stop till the project was complete and everything was properly tested.

Jen J.

1/15/2021

My family and I are VERY grateful for Dakota and Jarod at Anchor Plumbing Services! We had family member that needed a new toilet installed ASAP due to medical issues and we couldn't have asked for a better team to help us out so quickly. They were both very professional and had integrity when it came to getting the job done right. Thank you Dakota and Jarod for everything! We will definitely be recommending and calling Anchor Plumbing for any plumbing services needed in the future! The Yelp and Google reviews for this business is right on point! 5 star service/business!!!!

M C.

10/02/2020 12:00:00 SA

The day after we closed on our house, we had water shooting out of a pipe in our front yard! Not a good welcome to the neighborhood. Anchor Plumbing was able to quickly get us on their schedule and fix the issue. They were extremely polite and professional on the phone and when doing the repairs. Will most definitely call them for any future needs!!

Brittany B.

11/24/2020

Replied very fast! Was able to come out the very next day and had reliable great service

Nada I.

7/17/2021

Paul has been our go to person for plumbing services for almost two decades. When he started his business many years ago, I did not hesitate to make the switch. He and his company have provided many services over the years from installation of fixtures to emergency repairs, and in doing so, has never failed to provide the superior advice and services. Paul and his crew are as honest and experienced as they come. Just recently, Dakota and Mason came out to the house to address my water pressure issues. They were professional and completed the evaluation and service in a timely manner. Dakota and Mason are definitely on my request list when I call for appointments. I highly recommend this company not only for its superior services but also the reasonable pricing. Anchor has been and will remain my preferred vendor for plumbing services.

Gricelda S.

10/22/2021

Hello, I would like to thank Pete for his professionalism and prompt service and also Anchor for getting someone out so quickly I would definitely use Anchor for any future needs an would also highly recommend.

Candace E.

5/22/2020

I'm giving 2.5 stars bases on Yelp's description of the stars. I will recommend to folks where cost is not an issue.

Gist: $540 ($490 with Military Discount) to replace a Pressure Reducing Valve. The job took 1 hr from knock on the door to payment. So that is 85.00 for the part and $405/hr labor (w/ fuel & prorated business costs).

Call for quote before replacing PRV if you have the following: Jack hammer sound when flushing any toilet or running any faucet. I took the steps to clear a water hammer but the problem continued.

Cons:
- Cost (Fool me once shame on you. Fool me twice, shame on me)
- Plays word games when doing reputation management
-----------
*Response to Owner comments*:
Your guy was great, he had the problem diagnosed as I was describing it. I'm guessing because he had the new part in his car that this is a fairly common issue.

Is this the first time you have replaced a PRV valve in the new residential Alamo Ranch Area? No, probably not. Valve was 8 inch below the surface and easily accessible.

He knew this was a quick job but I didn't. I asked how long it takes on average and he said I don't know, we have to dig. I asked him how much that part normally runs and he said he didn't know because you don't buy from Home Depot.

Average cost w/ labor online in 350. Add the 350 plus the 65.00 you charge for the visit without service, that is 415. It was worth it, at that point, to spend the 75$ just to have it done now. Again, I didn't know the cause before you came out, otherwise I would have compared quotes.

I would prefer that in the future you ask a fair price for jobs you have a good understanding of, not the I don't know, maybe it could cost 1 to 3 hour price. That is the difference between 2.5 (ok) and 5 stars (great).

Fun fact: Brain Surgeons make $175/hr. on average.
------------------

Pros:
- Very Fast response
- Professional Staff
- Same day appointment without fee
- Good Work
- (edit) Will work in 100 degree heat

Dora V.

06/04/2020 12:00:00 SA

Wow! Wow! I couldn't be more pleased with the wonderful jobs Brandon and EB did at my home today. They arrived when they said they would and were gone 45 minutes later. The guts in the toilet tank has been replaced and the hose bib outside replaced. They were very polite and considerate of my COVID-19 protocols and practiced their own as well. Masks were worn at all times and they wore gloves and booties in the house.
The price ran about $285. And I will be very interested in using this company again.

Kimani M.

11/15/2021

They were very responsive and had the best value when we needed a water softener uninstalled and another one installed. We called them for a second job as well we were so satisfied with the first experience.

Christopher T.

10/14/2021

We experienced a partial clog yesterday evening after hours. I called 1st thing this morning and Adam was out to my residence same day within a few hours. Service was top notch and the repairs were affordable. Adam did great and was able to provide multiple solutions to the problem I had.

Lela B.

05/10/2019 12:00:00 SA

These guys were great today! I called late in the day and needed a slow drain and clogged toilet fixed. They came over shortly after I called and fixed the problem. They were very nice guys!

Priscilla M.

4/17/2020

Our family had a wonderful experience with anchor plumbing services. I have multiple health problems and a sudden change for the negative forced me to reach out about having a brand new toilet installed. We have had only one functioning restroom for a number of years. Having a 2nd was truly only going to be a luxury but given my circumstances it was something that needed to happen and needed to be as affordable as possible. I'm out of work, we had to do this only on my husband paycheck alone.

Anchor plumbing reached out to me quickly after I contacted them with a quote. They answered all my questions, addressed all my concerns, and were flexible with price. Having strangers come into your home during the time of a worldwide pandemic is not anything we take lightly, especially with my compromised immune system.

The gentleman that came to my home were professional, and extremely sanitary. They were covered from head to toe, wore face masks, gloves, pull tie suits, covered their shoes, changed out their gloves periodically and put my anxieties at rest. I felt respected as a client and I plan on contacting them any time in the future for any other jobs. I also plan on referring them to anyone needing plumbing work in their household.

Curtis B.

9/23/2021

I feel like I was treated very fairly. They recognized errors that a different company had made on a previous service call. They responded to my need quickly and with very knowledgeable employees!

Austin M.

10/18/2021

Pete has consistently provided excellent customer service and quality work. He has installed faucets, spigots, toilets, showers, and disposal at my house. I trust his work will last for the long term, and he is overall just friendly guy and good communicator. Would highly recommend for someone who needs a reliable plumber at a fair price.

Robin T.

01/11/2019 12:00:00 SA

Being a new homeowner, I never knew the amount of things I DIDN'T know, such as how to install a water softener system to a pre-plumbed house. Well needless to say, after 2 hours of setting it up and getting it ready to hook up, I needed help with connecting it to the plumbing system. Anchor Plumbing Services provided a reasonable quote, quick service and the two who came to install were extremely professional.
On top of installing the water softener system to the house, one of the two installers also helped me with securing a washing machine hose which had come out of the wall during a wash cycle and spilled water everywhere throughout my house while I was out. The technician was nice enough to explain how the issue can happen and secured it for me with a zip tie...adding peace of mind and gaining information on how to prevent that from happening again.
Fast forward three months, I received a letter from Paul Arguijo stating during an audit they noticed I had been overcharged and sent me back a check. This not only shows the integrity of this company but that they truly appreciate their customers. I almost feel bad taking the refund since they charged me less for the install (since it was already put together and I had all the supplies), put in the 5 bags of salt afterwards (which those things are not light) and secured a water hose for me without question. Thank you Anchor Plumbing! You have a customer for life!

Andrew S.

08/11/2020 12:00:00 SA

Boys came out first thing after I called the night prior around 5:00pm. Quick service, didn't feel like it was an unfair deal. Will be calling them for the next job, without a doubt.

Cheryl G.

4/14/2019

We were having issues with a kitchen sink that wasn't draining. I sent a message through Yelp and contacted Anchor Plumbing. Paul responded quickly and I was given an estimate for the work. Then, we set a date and time for service. Alex and his partner gave a courtesy call before coming and were right on schedule. I had a few questions answered. They were courteous and worked quickly and concisely.
We were pleased with everything about Anchor Plumbing and if need arises I would call Paul again.

John C.

8/28/2021

Clint and Brandon were so incredibly efficient and professional. Ultimately saved me $2,000 based on the initial quote I received from Bonney for a water heater install (with me providing my own unit). They were VERY friendly and explained the whole process. Made sure everything was up to code and running properly before they left. Even made sure to bring extra options for me should I decide to upgrade things. Highly recommend and will be a lifelong customer and refer my friends and family to them. Thanks guys!!!

Yuko T.

3/30/2021

These guys did great! When I had a leak during the snow storm they came right out and address the issue quickly. They gave me accurate estimations and completed the work faster than I would have anticipated. Thank you again Anchor Plumbing!

Lisa B.

7/15/2021

This is the third time in 2 years we have used Anchor. The first was 2 years ago, ONE day before Christmas Eve when I was expected a house full of guests for Christmas.... Out goes the water heater! Four hours after I called, the crew arrived, replaced the water heater, and had me ready for guests! Since then, we had a scheduled water softener replaced by them. And most recently, an emergency clog in our kitchen sink fixed by Brandon Adkins. He took care of our problem speedily! Anchor is quick, courteous, and very reasonably priced. We will continue to go to them for our home needs.

Monica P.

4/16/2021

Courteous, honest, respectful and fast. Thank you Dakota and Anchor Plumbling team for getting our issue fixed quickly and for your complete respect with social distancing. Dakota and team did a great job fixing our issue quickly and thoroughly today. Highly recommend!

Chris F.

10/03/2018 12:00:00 SA

I live in Austin, Texas and my elderly mother lives in San Antonio. She contacted me to let me know that she didn't have any hot water in her house. My father passed away two years ago and she was heavily reliant upon him taking care of things like this. So by doing some quick research online, I came across Anchor Plumbing Services that had the best reviews and recommendations.

Paul was the one who answered my call and he listened to the details. He easily could have told me that they couldn't send anyone out until the next day, however, he told me that he would call me right back because he wanted to check with the technician that he had out in the field to see if they could swing it. In less than five minutes, Paul called me back to let me know that Henry and Dakota would swing by my mothers house after they left a job that they were currently on. This is very impressive and is a reflection on why all of the reviews about this company are nothing less than stellar.

Paul, you and your business are the epitome of what customer service and satisfaction are all about. I am writing this review before you guys even go out to my mothers house--I am THAT confident that you will treat her as if she was your own mother. I can't thank you and your team enough for taking care of my mom when I couldn't get there myself. You certainly have my seal of approval!!!

Chris Frierson
Austin Police Department

Terri B.

10/30/2020

I needed a shut off valve for the gas line so I could use my new gas range as I was switching from electric to gas. Anchor came out the next day and installed the shut off valve and gas line to reach my new range. They could have stopped there as that was all they were required to do, but they hooked up the range, made sure there were no leaks and removed all the packaging from the range. They then realized that I didn't have the correct outlet behind my range. Since I wasn't moved into the home yet I didn't have an extension cord to plug in the range. They went to their truck, got an extension cord, and proceeded to verify that the range was properly working before they left. They definitely went above and beyond! Thank you for a great job!!

TheReveal R.

2/18/2021

boy do people need businesses like this now more than ever w this crazy weather! we called around but these guys scrambled to help up and they were punctual, professional and basically, i just felt they CARED. thank you so much! no more heating myself to candles bc of you!

Emily S.

1/16/2021

Be sure to get another quote! Anchor quoted me $1800 + $65 service fee to replace a manabloc that was leaking. I found the exact replacement part from the manufacturer for only $195 with free shipping, then had another plumber install in less than 1.5 hours. Price gouging at its worst!

Christina F.

5/27/2020

Just a few days after moving into our new house I noticed our downstairs toilet about to overflow when the washing machine was draining and I freaked! I googled some plumbers in my area and chose Anchor Plumbing based on the great reviews. The two gentlemen that came out the very next day were super professional and very knowledgeable on what needed to be fixed. I even had them come back out to replace an upstairs toilet with a brand new one and that second visit was just as great! This is our first house and even with the plumbing run ins we've had, Anchor Plumbing definitely surpassed my expectations and made me feel secure after they left. I'm glad to have found our new plumbers! Thank you!

Jonathon S.

8/31/2021

Most of what I said about Anchor, when they were a little guy and had only 80 reviews, is yet unchanged at 300+ review level, but today I am lowering my rating by 1 star, because (like a few others have posted) Anchor is no longer price competitive. I recently referred them to a relative, and Anchor quoted the relative $4000 for a typical garage water heater install and a simple bathroom faucet replacement, which I feel is nothing short of greed, and WELL ABOVE other quotes received. In addition, in a referral to my Uncle just a few months back, they quoted $550 to fix a leak in a copper hose bib connection (in the water main flow). Believing in their honesty, and under the duress of my 104 year old uncle being without any water, I agreed. But the repair and remounting of the pipe, which the plumber accessed as a MEDIUM, turned out to take them ONLY about 1 hour. How is that $550? And just the other day, Anchor completed a call to my house to attempt to locate a hidden leak (exposed by our Flume). My wife explained on the phone that we had already ruled out leaking in the house and thought the issue is most likely a water leak under the driveway or in the foundation, and then repeated this again to the plumber (4 bullets I had written out, of how we had already completed a systematic house inspection for the leak), yet Anchor plumbers took the call ONLY to eventually tell us they had no technology (other than to systematically dig up the entire water main) to locate such a leak. They were fine charging us their $65 travel charge for essentially accomplishing NOTHING (other than to double check my assessment). In a way, I am good with it, because they did in fact spend near an hour with their investigation, which for $65 is a plumbing value. But in the end, their recent high estimates and this communication breakdown, have discouraging us from selecting them as our plumber of choice in the future. In fact, we just tried out another plumber to repair this current leak, which we ultimately located, without the leak detection company Anchor suggested.

Jason J.

4/28/2020

Our toilet overflowed twice in the middle of the night on a Saturday night. We had previously used Anchor Plumbing Services after a bottle was flushed down the toilet (thank you my toddler boys) and we had been impressed and called them back for service to our plumbing system. Again, they did not disappoint. They were here within 12 hours of our initial issue (or 3 hours within the phone call). They were thorough, friendly, and most importantly, honest. I will continue to use Anchor each time I have plumbing issues while in San Antonio.

Kevin W.

1/23/2020

Our garbage disposer stopped working this morning. I sent a request online through Anchor Plumbing's website and within three minutes received a call from Paul. Paul was able to schedule me for this morning, and within an hour Brandon was on his way. Brandon was able to repair my unit in about five minutes. I couldn't be happier with the service and responsiveness of Anchor Plumbing and will not hesitate to call them again.

Evan P.

2/16/2021

Definitely did not live up to their ratings. Replaced a hot water recirculating unit. Never checked to see if it was recirculating hot water. It didn't work. Called the manufacture and was told the water heater just needed flushing out the tank. Save your money, call another plumber who knows their craft.

J B.

5/23/2021

Excellent service, fair prices, great tech/plumber (Khameron); knowledgeable & capable. On-time & respectful of our family & property. Highly recommended!

N D.

5/19/2020

The kitchen garbage disposal was clogged. Anchor Plumbing Services responded to a Yelp quote request the night before and were able to provide service early the following morning. They were very professional, wore protective gear, such as masks, gloves and boot coverings. The service was quick, they work very clean, polite and ask if any other service was needed while they were there. Definitely would recommend Anchor Plumbing Service!

Carol B.

2/24/2021

they were quick to respond, repaired the pipes in timely manner, very reasonable in price....will definitely use them again and absolutely recommend them for all your plumbing needs!!!

Ashley S.

07/01/2021 12:00:00 SA

Dakota and Mason did an amazing job! Anchor was already personally recommended to me but after my experience today they will be who we call from now on! Dakota was very knowledgeable and kept me and my husband updated through our whole process. I appreciated how kind and courteous they both were. A+ Customer service which is hard to find anymore.

Julie B.

12/20/2019

Great services! We called at 11:00 AM and they were on the way in half an hour. We ended up replacing both toilets. They went back to the shop, got the toilets, put them in, realized one seat was broken so brought us a new one. Whole process took a couple of hours. It was great! Professional guys, explained things without mansplaining. the last time we called a plumber, it took them over a week to come for a non-emergency. Highly recommend!

Deb H.

7/31/2020

I've had Anchor Plumbing Services to my house a few times. Bottom line? They are my go to Plumbers! I've had them fix a shower head, install faucets, a hot water heater and today they installed a water softener. Henry and Taylor were fantastic! Very efficient, clearly knowledgeable about their work and the install was awesome! This company hires honest, decent workers. They don't try to sell you anything you don't need and they clearly love their work! If you need a plumber? This is the company to call!

Jessica V.

12/17/2019

Called yesterday late was here today on time. Once they came in they checked on the issue gave me a reasonable price and worked on it. They were done in less than an hour. They also did 90 day warranty which was a plus. The issue is fixed and would recommend to anyone else.

Adrienne B.

6/21/2021

Brandon and Adam did an amazing job explaining service options and pricing. They removed my old water heater and replaced it with the same capacity and did it with a smile! They had amazing customer service and they will now be my plumbing company of choice!

Sabine F.

9/22/2018

Anchor plumbing came out to install a new valve on our toilette and installed a new kit. We had a leak, which brought our water bill to $300 l. Luckily they came out the same day. It took them less than a half an hour and was reasonably priced. The two young men that fixed the toilette were very courteous and ensured that they left the bathroom how they found it. I highly recommend Anchor Plumbing.

Marco G.

2/15/2020

I had a water softener installed by another company who found a pre-existing leak they could not fix. I called Anchor Plumbing and these guys were out there within 30 minutes, fixed it, no haggle, quick, and very professional. What's funny is that I found Anchor plumbing on my own through yelp. When the guy walked in, all the water softener people knew him and started telling me I did a great job and these guys were honest and good. Hope to use these guys permanently for plumbing needs.

Isabel B.

9/25/2019

Called Anchor for a minor urgency. They were very courteous and prompt. They went out to my parents house, assessed the situation and fixed the issue. Plumbing is never cheap so yes the bill was a little high but due to the issue I expected that. They were very nice and helped us with a senior discount as my parents are in their 80's and on a fixed income so this helped out tremendously. Then when I needed the receipt to submit to the insurance my elderly dad could not remember what he did with it. Called Henry Sauceda with Anchor plumbing and he immediately sent me a copy via email. I can't say enough about how helpful they were before, during and after their work.

Meghan M.

6/15/2021

Kham was very professional and efficient- the service was excellent. From their prompt response to my inquiry to the very reasonable prices, I would highly recommend Anchor Plumbing and will be using them again in the future if needed!

Nick G.

11/06/2019 12:00:00 SA

Anchor plumbing has effected two repairs for us at our home since we became clients. I have found them to go above and beyond on each job. They stick with their work ensuring top satisfaction and highest quality. I highly recommend them for any and all your plumbing needs!

Jay G.

02/01/2018 12:00:00 SA

My water heater was not producing any hot water so I called my home warranty service (American Home Shield). The plumber that came out just took a quick look at my water heater and did not do any type of diagnostic, and said that I needed to replace it. I was then quoted $1300 of out of pocket expense for work they said was needed not covered by AHS.

I didn't feel comfortable with what they were telling my so I decided to get a second opinion. I called Anchor Plumbing based on all the positive reviews. First of all, I didn't expect them to come the same day much less within an hour, but they did! I met Paul and Alex at the house, both were very professional and knowledgeable. Explained what happened, and stressed that I'm on a limited budget. Within 15 minutes they had my water heater running!! They did what the first company didn't do - they diagnosed the issue and determined that the thermostat was issue. If I didn't call Anchor, I would have been out so much money for something that didn't need to be done. I appreciate your excellent customer service and professionalism. You've got a lifetime customer!

Victor E.

11/29/2021

We discovered a leak over the weekend and called Anchor based on previous customer's reviews. I'm really glad we did. Anchor was responsive, received a call from Liz within 10min for an appointment. They were very accommodating and worked to get us an early time. I received a text with our journeyman licensed plumbers name, Brandon A. and that he was on his way. Immediately after Brandon called letting us know he was en route in about 5min and he was at our door within the 2hr window given by Anchor. Great communication and were here when they say they would be. Brandon is friendly, professional, and was thorough in locating the leak, explained all his actions and asked for our permission to proceed with repairs. We are very pleased with his work and knowledge, grateful for guys like him who take pride in their work, enjoy what they do, and do it really well. He was so good, my wife asked him if he could take care of a couple more repairs, which he did willingly. Thank you Brandon and thanks Anchor Plumbing, we'll definitely use you again and already recommended you to friends.

Erik B.

5/22/2021

Every interaction with Anchor was great! From the initial contact made on Yelp, to the very professional and superb customer service provided by the dispatch team and the plumbers themselves. Brandon and Mason were respectful of my home, worked quietly amongst themselves, and quickly fixed the plumbing issue. If you're looking for quality service, Anchor Plumbing should be your go to service.

Shannon H.

5/17/2021

Dakota and Alex were great!!! They were here when they said they would be, very respectful got to work quickly and kept me informed throughout the process. I highly recommend Anchor Plumbing, Dakota and Alex!! We will definitely call them for any issues.

Amanda H.

6/27/2018

Anchor is a great company. They are incredibly professional and have come through for my family not only in our own home, but when we were in the process of buying a new home they worked with us to find some major damage that had been missed by previous owners (and plumbers)- saving us buying that home.

They are prompt and courteous when you call and usually are able to fit me in right away.

I would highly recommend this company for any job- large or small!

K R.

02/05/2020 12:00:00 SA

So we had a variety of odd plumbing jobs come up (we bought a beautiful older home with plenty of quirks) and it included a sink full of standing water (ew) in the kitchen. I called Paul with Anchor Plumbing and he was able to send out a crew the next day. Brandon and Pete accomplished all of the jobs (got a garbage disposal working and fixed a tricky leak) quickly and efficiently. We will definitely be using them again!

Lana M.

10/10/2019 12:00:00 SA

Anchor plumbing did work foe me twice. Last time I called them on Saturday and they came to the house quickly and did outstanding job. Thank you!

Amar K.

9/16/2019

Had a water softener and water heater installed by Anchor (Alec) - great work and fair prices- the owner is great to work with (Paul) and the plumber (Alec) is terrific and is always willing to answer all my other plumbing questions. You can probably get a cheaper price at Home Depot or Loews, but the quality of service and upgraded equipment they install is a better value in the long term.

Adam R.

11/21/2017

So many pros to list....
1) answered phone each time I called (great communication)
2) bumped me up on the waiting list a day in advance
3) job was done clean, in a timely manner and perfect.
4) I wasn't home when the service was being performed but my wife was. The tech spoke to me over the phone and I asked my wife to take pictures of work being done. Better yet... the tech took pictures of before and after and sent them to me from his phone. That shows confidence and accountability and that goes a long way with me.
5) price was fair in my opinion. I didn't get other estimates because I felt I didn't need to nor did I care to pay someone less money because of all the reasons above.

The work that took place was repairing a leak at the main valve. This required digging about 15 inches and replacing a section of old rusted pipe with pvc and fittings. No more leak!

If there was any con.... it would be that there's a waiting list, but if there's a waiting list for something, there's probably a good reason why.

mahmoud j.

06/02/2021 12:00:00 SA

They were professional and timely manner done the job. They had their mask on the whole time. Thank you for your work Henry and Taylor.

Richard H.

03/01/2021 12:00:00 SA

They were prompt and great service. They checked the house before they left for any additional water leaks. Definitely would recommend using Anchor Plumbing Services!!!

Zhaodan C.

03/01/2021 12:00:00 SA

Our house fell victim to the most recent winter storm. Pipes busted and water run down the ceiling. Anchor Plumbing Service was able to send help in shortest time. Since the pipes were above the ceiling and behind the wall, it takes experience and skills to reveal the leaks. The lead technician Henry carefully examined the premises, made minimal cuts of the drywall to find the leaks, which are quite a few. Henry and his partner Taylor work as a good team, they are professional, efficient, courteous and pleasant. Very grateful to them that we got running water after 5 days. Will certainly use them again!

Melissa T.

2/20/2021

I was very pleased with the professionalism and honesty of this company. They could have easily made costly recommendations and I wouldn't have been the wiser! But they explained my situation and made their recommendations. I was impressed that I was provided with options and I was not pressured in my decision making. I felt very confident about my final decision and I haven't had anymore issues. I will definitely call them again with any future plumbing needs.

Robert E.

10/10/2020 12:00:00 SA

They took my problem with a leaking water heater seriously and fit me in right away. The plumbers were on time and tended to the pressure relief valve in the front yard while I ran to Home Depot for the heater. They were fast and professional and I would recommend using them to anyone.

Hailey L.

01/05/2021 12:00:00 SA

I called Anchor and they were able to come within just a couple hours. Brandon and Pete showed up, all I can say is WOW! I am so pleased with them. They fixed a silly problem I had been having with our new shower heads for the last 6 months, in 10 minutes. And fixed one of the toilets. They were punctual, super polite, professional, and got straight to work. If I ever needed a plumber again, I would recommend Anchor, and request Brandon and Pete by name.

Nick P.

7/16/2018

I have to say, I was a bit skeptical reaching out to a plumber on a Sunday through Yelp after reading the reviews.

My skepticism was put to rest the following day after Paul came out and immediately saw the problem. One hour later, the issue was fixed and we were all smiles again.

We have already scheduled for another repair that we have put off for some time, and we look forward to having this issue fixed!

Fair price, fantastic work, and the integrity comes through from the way he did his work.

Aaron S.

4/13/2020

We had to have them come out and do some work to prepare our house for sale. 2nd time using them actually. Always professional. Honest pricing and honest in telling you what needs to be done and what does not need to be done. Will definitely use again.

Joseph N.

3/31/2020

I called this morning to have some check on my low water pressure I have been having. The kind lady on the phone gave the timeframe. The two gentleman that arrive gave a call and were on time. They quickly diagnosed the problem and also gave a history of the area I live in and some of the common problems. While checking the pressure valve in the ground they even removed a live snake. They changed the valve and added expanded water tanks quickly and efficiently and were priced right. What better service could you ask for. I will definitely use them again. Don't forget to check out website they have coupons for annual maintenance too. Excellent customer service all the way around. Smiles

Will F.

7/19/2017

I called Paul after reading his Yelp review business page and enjoyed what people had to say about him and his work ethic so I decided to give him a try.

My issue: Water Heater flooding the garage

Paul came out to my property as soon as he was available; maintaining great communication on his expected arrival. Arrived; reviewed the issue and less than an hour later; problem solved. He was friendly, polite, and efficient; in addition, the price was reasonable. I will definitely use his company again for future plumbing issues and recommend my family and friends to do the same.

Dave W.

2/24/2017

Paul was there when I need him he knew exactly what to do and didn't waste no time thanks Paul for the good job

Travis G.

11/27/2017

Fantastic.

Paul answered my inquiry within 10 minutes late on a Sunday night. Sadly, we had a plumbing nightmare caused by the people who put the plumbing in our home before us, not being plumbers... Henry did a fantastic job on both jobs we had them out here for, and came through in our nightmare plumbing situation. Very happy with the fast, respectable and thorough service we were given, and will recommend Anchor in the future, or use again if I need more plumbing work.

L C.

08/12/2019 12:00:00 SA

Great service! I have had two prior service calls with Anchor Plumbing. They are always prompt and courteous. Both Henry and Alec done work for me and provided excellent customer service on big jobs and small. Their expertise is apparent. I am very happy to call Anchor Plumbing my plumber!

Juliet K.

10/26/2020

Arrived on time, and they were able to help figure out what was the problem with my water heater. Didn't have hot water for days, and even though I preferred a fix, they suggested to replace the whole heater since it's been 15 years. These people know what they're doing and they do it with affordable prices! They replied fast and very accomadating!

Ted F.

3/27/2018

Anchor Plumbing has been awesome so far. Since I moved into our new home in 2016, we have had a few Plumbing issues, but I've called our (sad excuse of a) home warranty company for repairs. As one would expect, a typical pipe issue isn't covered. The company they sent quoted $600 for the job. I told them I'd get back to them but I wanted to get another quote. I set up an appointment with some guy named Will too fix it (if you're in San Antonio, you get that joke). Well, Will called 4 hours later, so I had to reschedule. The next time Will must have been fixing someone else's stuff and was a no call no show. That's fine.... So I went on Yelp and found Anchor.

I had an immediate callback from Paul and was set up for an appointment the next day. Just by my description over the phone, Paul quoted me $350 as an estimate. I asked him if they would fix it right when they came out to do the real estimate and he said most likely they would. This is odd because the first people that quoted me $600 wouldn't be able to fix it the same day. It was a nothing part from what I've learned. Anyway, when Henry and Dakota came out, sure enough the cost was $350 on the nose!

While they were here, I asked them a few other things and just anticipated they'd just add to the $350. But... No.... No charge!

Well, now... I'm having toilet problems. Most likely it would be covered by the home warranty. But, I don't have time to deal with that, only for them to find something wrong that isn't covered. Blah blah blah. We went to Home Depot tonight, bought a toilet, and it's ready for Anchor to pick it up and install. Just waiting for confirmation from Paul on when it'll be done.

So far... Class A service. Heck they have nearly all 5 Star ratings on here for a reason. I recommend Anchor Plumbing to anyone here in San Antonio.

David N.

08/02/2019 12:00:00 SA

Very timely. Called at 10am. They were out by 2 and finished by 2:30. Explained everything and fixed a recurring problem. Very polite and easy to talk to. I highly recommend this company.

Samuel M.

10/07/2019 12:00:00 SA

Great professional service and on time job was done quickly and in a very professional matter.. Henry was very friendly and described the problem to me...Ty Anchor Plumbing Services, you are my now my plumber..

Jen H.

7/16/2020

The guys that came were so polite, quick working, and very helpful. We had a few small issues they helped us with. One issue was had was a toilet that wouldn't stop running, not only did they fixed that, the toilet was slightly wobbly and they tighter it and didn't charge for that. We also had a faucet hose that was frayed and they could easily have told me that I needed to replace the whole thing just to get more money out of me but they told me that the brand of faucet I have has a lifetime warranty on it and that I should be able to get a part sent to me for free. He also showed me how to replace it when the part come in. It really makes you trust your plumber when you don't feel like they are just trying to charge everywhere they can. I highly recommend this company and will continue to use them anytime we need a plumber.

Lizzett S.

03/11/2019 12:00:00 SA

My husband and I experienced a water leak from a/c unit up in the attic on to the kitchen. I contacted APS, and not only did Paul and Dakota arrive fairly quick but also completed the work in a timely manner, and advised us that we should not need to replace drywall. Paul answered all our questions and was very educated and reasonably priced for same day repair. I would highly recommend them and keep their contact for future reference.

Steve A.

09/03/2020 12:00:00 SA

Great job from Anchor. Efficient, competent, well priced. Thank you. Responsive to my request for a price and scheduled a trip immediately. Fixed our clogged drain in no time at a very fair price.

Valerie D.

5/19/2020

The pipes in my home were banging every time the toilet flushed or we used the shower, etc. Anchor Plumbing responded to my request right away and was able to come out the same day! I am very happy with the work they did. Turns out we needed a new pressure valve. Water pressure is great, no more banging pipes. They even checked out some other pain points (water line to fridge, a/c drain) we are having which helped narrow down the solution needed. I will definitely call them again next time I have a problem or need plumbing work done.

Zach S.

7/29/2020

I did not hire Anchor Plumbing to replace my water heater but their response was fast and a good consult/estimate. I'm writing this on 7/29/2020 and we're in the middle of COVID, so home visits are fewer. Mr. Paul called me back and we facetimed with our iPhones so he was able to see what I needed. Initially, I wanted a hybrid water heater to replace my old one. However, after talking with Mr. Paul, there's a lot more involved than simply switching our units. He was frank about how a hybrid needed to work with building codes. Other plumbers I took estimates from didn't seem to know or were willing to skirt the rules. I'd rather have someone tell me possible but rather than do the work halfbaked, and I have to deal with it years later when I sell the house. For my next plumbing fix I'm definitely giving them a call.

D M.

7/17/2020

It's not often you can say that was an excellent experience when you have to have a water heater replaced. Paul was so quick to return my request for a very informal quote and process for an appointment. We set a time and the team was early. They were very professional and knew right away what the issue was. I definitely needed a new water heater and they got it done. I was able to get a better brand than I had as well. I feel the price was very fair considering all that had to be done. They were efficient and cleaned up everything when they left. I am very pleased and I will for sure be calling them for any future plumbing issues. Call them! You will not regret it!

Izzy J.

3/22/2019

I see why they have great reviews. Fantastic customer service. I am so thankful we went with our gut and sought out Anchor Plumbing Services for a second opinion as the first co. we saw wanted to replace our toilet after spending maybe two minutes(not exaggerating) in our home. Thank you for being honorable and helping this momma out. My husband and I both thought Alec did a great job and was very professional.

A S.

10/03/2018 12:00:00 SA

I have used Anchor Plumbing Services two times now and am highly satisfied with their level of work and professionalism.

Services Performed:
Water Softener Removal: Anchor Plumbing removed my water softener that was not in working condition. They disconnected and removed all piping in garage and completely removed all parts of water softener devices in a timely manner. They left no debris behind.

Water Leak from Water Softener Pipes under Driveway: Anchor Plumbing came as requested to fix a water leak that we determined was under-around our driveway. The pipes happened to be part of the water softener pipes (that was removed two months prior) that were connected to our main plumbing pipes under our driveway. Anchor Plumbing was able to tie off pipes to ensure no more water leaks would occur from the pipes under driveway. An easy fix and one we were thankful for since we did not want to the financial burden of redoing our driveway. Anchor Plumbing did a fantastic job and worked quickly and as before, removed all debris and replaced all soil and grass prior to leaving.

Andy G.

5/19/2019

Called to have a water softener installed. Quick response, had availability that fit my schedule, and did an amazing job. Will definitely call them with any future plumbing issues!

Feli H.

5/16/2020

Anchor Plumbing is the BEST!!!! I checked yelp and was led to Anchor due to it's amazing reviews. I can attest that they live up to their reputation. I live in Virginia and my parents, who own a rental home in Texas, live in California. My parents are elderly, so when the renter's needed a repair, I called Anchor. I spoke with Paul who assured me that they could go out to the property within a day or so and take care of the issue. They did just that! Everything that was promised, was delivered.
Alex, the technician was Ahhhhhhmazing! He led me through every step of the way, always answered when I called and was 100% available through the process. He quoted a price and stuck to it. There were no surprises. I appreciate your transparency and honesty and excellent work and your professionalism and...... Well, you get the point! I could go on and on. Again, THANK YOU for making this situation seamless and without stress for my parents. We'll definitely use you again, when and if another repair is needed. I'll refer everyone that I know to your company. Thanks again! Sincerely,
Mrs. Davis

Michelle M.

11/30/2017

I contacted Anchor Plumbing on a Saturday, and within a short time, Paul the Owner responded back. I explained the work that needed to get done, and his quote was inline with what other plumbing companies quoted me. I appreciate that he messaged me back on Yelp and had called me back. On Sunday, I reached back out and scheduled work for later in the week. Paul confirmed the date and window time on a Sunday afternoon and followed up the day before work with a more concrete time. On the day of, Henry called and said he was 30 minutes away. Henry was very nice and professional, and he took care of the three plumbing items that were needed in the house. The final cost was still inline with the original amount quoted over the phone (although they would have discussed additional costs if the plumbing issue was a different issue than originally expected). We would be happy to use Anchor Plumbing in the future, and we're glad we chose them for our recent plumbing needs.

Jj H.

4/17/2019

Alex was quick, professional, thorough, and made sure we were happy before he left. You never want to be in a situation where you need services like this, but this experience was a positive one and we will definitely put your name out there. Well done and thank you.

John W.

04/11/2020 12:00:00 SA

Just moving into San Antonio and looking for a water softener. Left a message and they called back in minutes...then fit us in the same day. Military discount as well. Paul is very personable, did not push other items and was very professional and helpful. Service tech Henry did a great job and was also very helpful explaining everything. Found a great plumber on the first try...you can to...call Anchor!!

Andrew O.

9/17/2018

Paul and everyone I've worked with at Anchor have been excellent. They're easy to schedule and show up on time, they keep the work-space clean, explain the issue, options, and costs before doing the work, and get all of it done on budget and in time. More than once they've worked us into their schedule when we've had an urgent issue come up.
Anchor Plumbing Services are good people and I trust them in my home when I'm not there. I highly recommend them, Anchor is my go-to option for any plumbing issue.

Tracey D.

3/21/2018

Fast friendly and professional. I am extremely satisfied with the customer service and work. Highly recommend.

Bertha M.

3/15/2020

My hot water heater quit working. The came out, looked at the unit. Did not check the unit to see what the problem might be, just looked at it and proceeded to give a quote of $1900 for replacement. My unit is now working thanks to someone else who actually took the time to inspect it for the actual problem. Very disappointed in this company after reading all the great ratings they had.

LD P.

4/29/2019

Easy to make an appointment, and the guys were very friendly! They came to change a valve for me, and I ended up getting a water softener installed (they weren't pushing me, I wanted one all along). They made sure I understood how to operate it, and I'm thus far very satisfied with the purchase. Would definitely call them again!

Corey B.

1/31/2018

So after having several issues with other people, I called Anchor. I first looked on Yelp and seeing all the positive reviews, boom made that appt. They scheduled it for a few days later with a few hour time frame. I got the call that the guy was on his way. So after about an hour of work, the issue was kind of fixed. Not on their end but mine, looks like an electrician is needed now but the part works. I have a few more things that I want some and will be calling Anchor again. Keep up the good work you guys

Emme L.

1/26/2018

I had a problem with my sprinkler. Anchor gave me a free estimate. They diagnosed the problem quickly, the tech was super polite, and they actually told me that I would be better off going with a sprinkler company. If I ever do have a plumbing issue, I will definitely go with them.

Susan S.

3/29/2019

Great service!!! They came quickly and on time, assessed the problem, and took care of it. Fair prices, and they reminded me I can send the invoice to SAWS for a credit on my bill.

Mari G.

02/09/2018 12:00:00 SA

Awhile back we had plumbing problems with our sink, and Anchor were the only ones who responded quickly. We got same day service and a quick fix at a reasonable cost. Thanks!

Jaime C.

3/23/2018

Paul came out on a few hours notice and did a great job finding and fixing a leak in the bathroom wall.

Dawnn R.

12/28/2017

Paul was responsive to my email for help. He arrived prompt and completed three different task in a timely manner. I can honestly say, Paul is my new plumber when it cause to issues in my home.

Joseph D.

2/17/2020

They were fast, friendly, and did a great job fixing a leak we had on the pipe coming from the street shutoff valve. I will use them again and recommend them for your plumbing needs.

Jim N.

5/26/2018

I called because of a slow draining toilet, and Paul was able to come right over. After having no better luck than I at first, he determined that we had a blockage in the sewer line, but was able to clear it before too long. He cleaned up the work area and was on his way quickly after a few words of advice. Price was reasonable.

Elaine D.

1/31/2020

We had a clog that resulted in water leaking through to our downstairs. They were able to come out the same day and clear the clog for us. Very professional and polite! We will definitely contact them for any future plumbing needs.

Suzanne D.

3/29/2017

We had just moved into a new home and needed our purchased water softener installed asap - our dishwasher was frosting our glasses.

We had an appointment with another plumber who had a last minute schedule conflict. He called in a colleague on our behalf - Paul with Anchor Plumbing. Paul was able to come the same day and did a great job. He went above and beyond by reviewing other potential plumbing issues in our home and giving us some great tips. He was professional, cheerful, and had great energy. We felt comfortable asking him a lot of questions and he was a wealth of information.

We highly recommend Paul and Anchor Plumbing.

Hanz V.

3/25/2018

Alec did an awesome job. He was very professional and respectful. The job turned out to be a little more than what we initially thought we were needing but it turned out for the best as Alec discovered some issues that we didn't even know we had. Now we have everything even better than before. I am very pleased with the work and service we received and will be using Anchor Plumbing moving forward.

Charles P.

7/31/2017

Outstanding service from initial call to service provided by Paul. Highly recommend Anchor plumbing!

Tiffany G.

03/04/2017 12:00:00 SA

We just recently moved to San Antonio and had a few minor plumbing concerns that we wanted looked at in our house (low-ish water pressure, water softener functionality and maintenance, etc). I had been dragging my feet in calling a plumber, but my hand was forced when my 4 year old flushed a plastic toilet paper holder down the toilet, rendering my master bath toilet useless. I called Anchor after seeing Facebook suggestion. Paul was friendly, professional, and quick to get out to us (about 2 hours since he was on another job when I called). After getting here, he was able to snake the toilet and have the issue fixed within 10 minutes. He even humored my son's million questions and our ever nosy dog with stride. The prices were reasonable, but might be a little on the higher end if you have a quick job like mine. This is due to the fact that they use a flat rate rather than an hourly rate - a benefit if you have something that's going to take a bit of time, but something to consider if you have a quick snake job like we had. Basically, I paid a bit more than I was expecting, but it was more than worth it because of what Paul did AFTER he fixed the immediate issue at hand.

Paul was amazingly helpful and took the time to examine our water pressure and water softener for free. He checked our outside pressure and after a few questions and further examination, determined it was probably a source issue (the pressure is ok, we just wish it was a bit higher). He did offer some helpful DIY solutions for the shower, toilets, etc. He also went to examine our water softener and schooled me on the required maintenance. If after following his instructions we found that our softener still wasn't working properly, he'd come back and check it out for free and see if we needed repairs. Luckily, his directions worked and we now have a fully functioning water softener.

Overall, we were super satisfied and will DEFINITELY be using Anchor again in the future.

Regina F.

12/04/2017 12:00:00 SA

We just moved into our new home and Anchor Plumbing quoted me a reasonable price to switch out my builder grade kitchen faucet for a upscale Kohler faucet. They were fast and did an awesome job!!

Johnathan M.

4/27/2017

I called Paul this afternoon because my other plumber was a no show. He was very polite and said he could stop by my house right now for an estimate. Paul came out and was able to fix my water pressure that afternoon. I don't leave very many recommendations because most people fail to meet my expectations but I have to say I would recommend Paul to anyone. Thank you.

Carmen H.

10/25/2017

Cannot speak highly enough of Paul! Friendly, straightforward, polite, professional, etc. He showed up on time, didn't try to upsell me and came it at exactly what he quoted (well under $100 below my other lowest quote). Definitely recommend!!

Raul B.

03/11/2017 12:00:00 SA

We have been working with Anchor plumbing for a while. Paul is an outstanding business man. He installed a new sink and faucet, performed some water heater upgrades in our previous home. Just a few days ago he installed a water Softner and reverse osmosis drinking water system in our new home. He explained how everything works and let us know that he's just a phone call away if we have any questions about the systems.Great pricing and outstanding workmanship.
Would definitely recommend Paul and Anchor Plumbing.

Valerie S.

10/16/2018

Wonderful company. My husband and I sold our house and the inspection revealed low water pressure so called these guys to check it out. Sent them an email and got a fast response that they could arrive next day. I wasn't home and Henry called and asked me what needed to be done and were able to take care of everything while I was at an appointment. Before I got back I was called to say a new valve needed to be installed and it was already completed. They patiently waited for me to get home. Explained to me what they did and let me pay quick and simple right there in the driveway and gave me a receipt. The most efficient and quick service I've ever had. Thank you so much!

Teresa H.

5/30/2019

These people provided us with GREAT service. They responded within minutes online and sent someone out same-day. They actually charged us LESS than they quoted. They are for sure our go-to plumbers!

P S.

12/06/2018 12:00:00 SA

Turns out I needed my water heater replaced. Paul and his colleagues were very prompt and helpful. Paul personally visited my home, inspected the water heater, and provided me his advice and consultation. Sounded honest and genuine. About 3-4hrs later, he had a team of 2 very professional gentlemen doing the job. Price was more $ than I would have liked, but these guys were very courteous, respectful, and professional - I wouldn't have had anyone else do it. They treated my home as if it was their own and that sort of professionalism goes a long way.

Tony M.

07/09/2019 12:00:00 SA

We were very impressed by Anchor's expertise and service. We definitely would use them again if we have any additional plumbing needs

Devin O.

09/05/2019 12:00:00 SA

Just as everyone else is saying. They came out next day, arrived on time, and got everything taken care of. Very professional and cleaned everything up when they were done. They had any needed parts on the truck with them. They installed two toilets and a faucet. Prices quoted were good prices. They did find one additional issue once they got into it, however, that is to be expected and it was reasonable. I will definitely be using them for any future needs. Alec and Jared were the ones that came out.

Janessa B.

03/02/2019 12:00:00 SA

This was an amazing experience for a worrisome situation! I dropped my diamond necklace pendant down the drain of my bathroom sink and called them for same day service. They were absolutely amazing and friendly and in and out in 10 minutes! Thank you so much!

John G.

10/09/2018 12:00:00 SA

If you need plumbing services this is the company to use. We found a leak which we had no idea where the water was coming from. He showed up a little later which was awesome, and started the search. We found the issue which was smaller than what I was worried about. It was a great price and I'm definitely using them from now on and telling friends and family.

Shawna S.

7/19/2018

Henry and Dakota are outstanding! This is the second time I've used the company and will continue to for ALL my plumbing needs. The first time was a hot water heater that was out for 5 days because the Home Warranty company was doing what they do best...absolutely nothing! I called them 1st thing Monday morning and Henry and Dakota came out soon after. They replaced my hot water heater the same day. The most recent was an upstairs sink clog. We've been having issues with our upstairs and I finally have peace of mind that the lines have actually been cleaned out and there won't be anymore backups. There is a reason there are so many great reviews...the customer service is top notch. BIG THANKS to the Anchor Plumbing team!

David W.

08/08/2018 12:00:00 SA

Great Plumbing Company. Alec 10+ years experience, Jared solid apprentice helper. Had a difficult job, called these guys, and obtained an estimate at 50% the price of other estimates ... the guys worked quick and did a QUALITY job AND they stayed with the estimate price - wow. Honest and capable, no complaints, I'll will call these guys back no question.

Paul D.

01/02/2019 12:00:00 SA

Anchor Plumbing is the best! Having come home for the Holidays and findng out our main water heater has given out, I contacted Anchor Plumbing late afternoon on Christmas Eve and Paul answered the phone and was super friendly and set up an appointment for the 26th. Luckily, our other water heater was still working so we were able to get by for a couple of days. Alec and Jared came out and inspected our Water heaters and I had them replace both at the same time as they were both about 14 years old now. Alec and Jared were superb in their service and professionalism. They gave me a cost to replace both water heaters (which were in the attic, by the way..) and they got it done in a few hours and cleaned up afterwards. I also ad them come back out to replace the pressure valve at the water meter for me as that seemed to be starting to have issues. For me, Anchor Plumbing will be the ones I call for anything I need related to water!!

Lisa O.

12/19/2018

Thank you so very much Anchor Plumbing and Paul! I had a problem with my toilet and all the water pressure in the house. Paul found out the problem and fixed it and was totally nice and professional. I will totally recommend them to anyone who needs plumbing services. Plus they will be putting in a new water softener for me. Definitely 5 or more stars! Thanks again Paul!

Jen G.

10/13/2017

Why just yesterday Paul and his fabulous crew installed a new water softener in our 1950s home. We are new to SA, so like many, I hopped on Yelp and Google to find plumbers in the area with credibility and solid work ethic. Well, needless to say, Anchor Plumbing was looking quite stellar and once Paul came out to give me a free estimate, he more than lived up to those reviews. He was very clear in explaining the process of installation, the cost, the materials needed, model/warranty info and timing to complete the project. I had 3 other estimates from plumbers, and Paul came in below his competitors and by not trying to upsell me on additional products, I knew he was our guy.
The day of the install couldn't have gone smoother. Paul and his team arrived in the morning and were done before lunch. Everyone was polite, efficient and maintained a level of professionalism that did not go unnoticed. I would highly recommend Anchor Plumbing and will be using them for additional projects in the future.

Patrick S.

3/30/2017

I chose Anchor Plumbing Services because Paul is a local independent plumber. The small independent vendor normally gives you a fair price and exceptional service. And that is exactly what Paul provided. I emailed Anchor Plumbing about my needs and said that there was no rush. Didn't matter I was contacted immediately. Paul came out to look at the job gave me a quote and we made an appointment to get the job done. Changed out 14 turn off control valves and caulked our shower. Only took him a couple hours, everything was clean afterwards and used high quality parts.

Not much more I can say then if you want a job done well, right and a fair price; Anchor Plumbing Service fits the bill. I know it sounds like a TV commercial but it is absolutely true.

Glynis S.

10/15/2018

Absolutely superb customer service. Alec explained everything that was being done in a way I could understand. Very professional and honest. I would definitely recommend them to anybody needing plumbing services

Leslie S.

07/10/2017 12:00:00 SA

Paul replied to my Yelp message quickly even though it was a Saturday. I was able to schedule an appointment for Monday and he even called to confirm it on Sunday. He called about half an hour prior to coming to let me know he was on his way. He flushed and inspected my water heater and answered any questions I had. I would highly recommend them to anyone that needs plumbing work done.

Bette D.

12/08/2017 12:00:00 SA

Very dedicated business. Worked through rain, sleet, snow of 12/7 to complete my six feet deep sewer issues. Henry stayed late making sure area was safe & as presentable as could be. Owner Paul came to site when unexpected issues arose. Would use again & highly recommend.

Andrew H.

05/12/2018 12:00:00 SA

Very happy with my experience using Anchor. I had to get a hydrostatic test done on a home that I was looking to purchase on a tight time frame. First company I tried to use was a no-show on a Friday afternoon. I contacted Paul via Yelp over the weekend and we were able to set something up for first thing Tuesday morning. Henry and Dakota showed up right on time Tuesday morning and conducted the test and found several issues with the home's plumbing. Anchor's inspection allowed me to back out of the purchase and avoid all of the headache of dealing with a new home with large plumbing issues. Highly recommend Anchor.

Christine H.

03/08/2017 12:00:00 SA

I'd been having problems with a faulty clogged toilet, and issues with shower faucet. Paul was very honest with upfront pricing, and delivered quick excellent service. In addition, he was understanding and patient since I was shuffling being busy with kiddos homework. I would definitely use Anchor Plumbing again, and recommend anyone for there plumbing needs.

Laura S.

4/24/2018

Called this morning because of a leaking hose spigot. Paul scheduled me for same day service even when I called back after discovering another issue. Alec arrived this afternoon and was super friendly, helpful and informative. Both issues resolved in less than an hour and I felt the price was fair.

Alex Q.

11/03/2017 12:00:00 SA

Anchor goes above and beyond to service their customers. My wife and I live in Southwest San Antonio and we quickly began having issues contacting a plumber that would come out. Paul answered my call after hours and was able to give us an estimate via text. They were punctual, efficient, and friendly. Thanks again Henry and Paul.

Jessie L.

08/08/2017 12:00:00 SA

Excellent service. We called Anchor plumbing for a shut off valve leak in our upstairs bathroom. We decided to use them after viewing yelp, and hearing recommendations from our neighbors. Paul came out the next day early, and fixed the issue quickly. His price was half of what we were quoted by some of the other plumbers in the area. We will use them again.

Pat W.

2/28/2017

Paul is my go-to plumber--he's highly skilled at the right price. I've bought 2 houses in San Antonio over the past 6 years and he installed much needed water softeners and water filtration/reverse osmosis systems. No leaks or issues since--he does the job once and does it right, and when he leaves you'd never know he was ever there.

Kim S.

1/24/2018

Thank you for all of your help! Replaced our PRV in an hour. On time for the appointment and very kind to deal with. Thank you! Highly recommend!

Frank J.

08/10/2017 12:00:00 SA

Thanks Paul for the quick response and ultimately fix my plumbing problem. Within an hour of calling him, he was at the door and 20 minutes later issue fixed. Thanks and looking forward to the water softener!

James B.

12/14/2017

A++. Totally exceeded expectations in every way. Great service delivered very, very quickly!

Angelo C.

12/06/2018 12:00:00 SA

Anchor Plumbing Services provides outstanding service with competitive pricing. Henry and Dakota were professional, honest, and hard working. They took the time to locate the issue and provided various solutions rather than simply choosing the most expensive route. My wife and I are very pleased with their work and although we do not anticipate any more plumbing issues, without question, we know who we will contact. Besides their professional service, both Henry and Dakota were very polite and courteous. I am not one who easily places trust in others, but upon meeting them, I found that I immediately welcomed them to our home. In fact even our three little pups enjoyed their company shortly after they began their work. I also quickly realized why they were rated so high and favorable during my online search. My opinions and review of Anchor Plumbing Services is a testament to their dedication and work ethic, as well as another satisfied five star review to add to their reputation. I highly recommend Anchor Plumbing Services, and my wife and I can not thank Henry and Dakota enough.

Kay R.

3/20/2017

I called Paul Saturday about our kitchen faucet failing: he was out here by Mon. midday to remove the old faucet and install the new one! He is a good communicator and shows up when he says he will, even calling again to let you know he is enroute. While here he also tightened a bathroom sink handle. The third and by far most challenging situation he remedied was installing a hot water handle on a new Roman tub filler. Two previous plumbers had not been able to get the hot water handle attached due to inability to remove an old stripped or frozen screw at the base of the old extension tube where the tube meets the cartridge. Paul would not give up on the problem: even though he broke several drill bits in the process, he persisted until he drilled out the old screw. Now we can finally use our tub again! I wouldn't hesitate to use Paul/Anchor Plumbing again. He is pleasant, professional, reasonably priced and does excellent work!