Best Drain Cleaning in Austin TX

The cost for parts were high I thought and while it took 4 hours from start to finish he was gone for an hour to go get parts. Don't understand why I was charged for that. He did a good job though. It was just expensive.

I must say that this company is exactly what all the reviews say... Excellent customer service so far, especially from Peter the dispatcher who has been so patient with me rescheduling my appointments and taking the time to explain several options of what I am looking for and answering all my weird questions. For a dispatcher he knows his stuff about water.
Keep you all updated on my service and possible installation. Everything is a go so far. This company understands the need for clean drinking/bathing water and is not pushy... update soon!

We chose Blue Dragon because of the great yelp reviews and were not disappointed. Gilbert did a whole bunch of work for us at a very reasonable price. He is incredible efficient and hard-working. I'm not sure I've ever seen someone who bills by the hour work so quickly and hustle so hard.

Quoted $300-500 to screw my gas grill into the gas spigot on my patio. This is a 5 minute job that I've had done before. While I get they'd have a minimum of an hour charge of something, this is an outrageous estimate.

Excellent service!

This was the 4th plumbing company I called for the same issue, and they were the only ones who could fix my problem, they really listened to me and explained everything that was going to be done.

I thought I had a water-main break in the front yard and had another plumbing company come out.  They said they couldn't just patch the line but had to replace it for at least $4000.  I declined and called EZ Flow.  They came out immediately, asked about a big green vertical tube nearby (the sprinkler system backflow preventer), and looked inside.  The leak was there!  They said I'd need to call an irrigation company and left without charging me a penny!  Honest and fast!

Called this morning about a busy pipe due to the winter storm. The owner answered right away and got on a video call to show me how to shut off the water to my house. He stated that he was not having his employees out on the roads currently because they do not have four wheel drive, but that his personal vehicle does and he would be going around the area helping people cut off the water to their houses. Amazing person, would highly recommend this company!

We had Abel come out to help with a new sink installation, he was responsive, honest, did an amazing job and his prices were very reasonable compared to all the other plumbers I called. I will be calling him again on any other projects we have!

We had them out recently to try and figure out why we had a puddle in our yard. He was quick to get back to us, and we loved that he was located in Manor. We also appreciated his knowledge and honesty when he correctly stated that it was a problem with the city's water line. We will for sure hire him again if we ever have another need for a plumber.

I would call a different plumber if I were you! At first he seemed very reasonable and nice. He told me he would only charge me for his time and not mark up the equipment he had to purchase in order to fix my water heater. Near the end of the job he stated how much he spent on the equipment, which was substantially higher than what he quoted me so I asked for him to provide me the receipt. He then got very angry and told me he would try and get it for me. Shortly after our conversation he emailed me the receipt from Winsupply and something seemed off. I then called Winsupply and asked them to send me the receipt with the same purchase order. The receipts were the same except for the amount of the pump being substantially less than the receipt he provided me. It's not my place to say if he doctored the receipt from Winsupply but obviously something doesn't add up (please reach out to me if you would like to see the photos). After the job was done, I confronted him to try and understand the misunderstanding and he got furious and threaten to call the sheriff and post a lien on the property if I didn't pay. To make matters worse, after we agreed on an amount owed I signed the invoice and told him I would have a check sent to the address listed on his invoice before the end of the day. He refused and told me I had to pay with CC right now, which I refused. I will be sending him a check in the mail considering he finished the job and worked around my schedule (reason for two stars).

One of our bathroom sinks backed up. We ran a snake down the pipe but it kept going into the roof vent path. We called Blue Dragon and they said that it sounded like we needed a drain camera and they did not have one but referred us to Plumb Doctors. I scheduled and was told that there was an $89 service call fee but it would be waived if we went ahead with service. Marc and Gabe came and after I signed for the $337 drain opening service they brought in a large power auger. They said their drain camera could not make the turns in the pipe. They tried several times to use the big snake but could not get it to go through. Marc said it looked like the pipe was collapsed or rusted shut and said we would need to tunnel under the house at a cost of $18,000. He knocked $50 off the service since they did not get the drain clear so I was charged $287 for no results. After they left we tried our little wire snake again, got it into the correct pipe and snagged the hair clog and cleared the drain. I called and asked about getting reimbursed for some of the $287 since it was obviously a wrong diagnosis. I was told I would get a call today from the operations manager but no call. I would not recommend this company.

They showed up on time and had good communication. The only problem is that the plumber said he take a few pictures and will send to me over emails. Never received it, even after I called their office.

Piece of advice: if you know your water heater is past it's expected lifetime replace it before it leaks and costs 5x as much in cleanup and repairs, especially if you require carpentry work to fit in the newer bigger government imposed units.

Ted is the best.  Completely competent, patient with many questions, did not rush us but made sure we were at ease with a bad situation.  I only wish I would have had Ted out even one month sooner.  But, somehow he was able to come out withing hours of calling and he mitigated any further damage.  Then he was there the next morning with Travis (who was also great) and had a 2 story attic unit replaced within a couple of hours.

Don't bother doing any more research, just call Thunderbird now.

EDIT: Ted is no longer with Thunderbird, but I had them back out a year later to replace the gas value (bad design, not their fault) and they are still great.

To echo what everyone else has said, Mark is awesome! We spent over $500 with another plumbing company who fixed nothing, broke a filter, and then told us we needed to spend another $1000+ on a flushing system for our hot water heater.
When the hot water completely stopped a month later we called Pure Plumbing. He came 2 days later (not as fast as one without hot water would like, but he had other people to rescue) and said he thought it was the igniter, but couldn't tell until he fixed that. I appreciated his honesty and warning that we COULD need a new unit if this didn't work. Unfortunately it took another 6 days for the part to arrive, but luckily the new igniter worked!!! No more warming bath water on the stove!
He also told us it wouldn't really be worth the $ on the flushing system since the unit is already 10 yrs old. He totally could have sold us on that, but didn't. If only all home repair companies were so honest!! We'll definitely call Pure Plumbing first next time!!

Scott was great! So helpful, friendly, and fast. Our bathtub hadn't been draining properly for months he fixed it quickly! He cleaned the bathtub, explained future maintenance suggestions, and was extremely polite!

I called on Nick based on the YELP reviews.  There were other plumbers who could come right away, and I had to wait a week before Nick was available.  Yes, he was well worth it.   Made me think that all the plumbers I've hired in the past 30 years really didn't have a clue.  For sure not the kind of knowledge, professionalism & work ethic that Nick has.  He's pretty swamped because of all the good reviews, but again, he is worth the wait.

We had three toilets that were all leaking in their own way.  I emailed O&M, and was almost immediately contacted to schedule a free estimate.  They had a very fair price, so I had them do the work immediately.  During the repair, there was a small snafu that led to a broken tank cover.  The guys immediately told us what happened, tried to find a replacement that matched, and replaced the toilet (on their dime) when they couldn't.  Obviously, it would have been better if the lid wasn't broken, but mistakes happen.  When they do, these guys take care of them.  That's all I can ask for!  I was very satisfied with the guys who came out, and the work that they did.

Stellar job by Chelsey and Codi. After dealing with Pipe Doctor in San Antonio and their excuses on why they were adding additional charges to their previous invoice without proof, I found Austin Plumbing after requesting quotes through Yelp. They responded quickly and had a better price than everyone else and excellent reviews so I hired them. They had automated texts for confirmations which helped a lot. We have terrible service where I am so texts help us a lot rather than constantly being cut off and having to redial. They showed up and not long afterwards they removed our broken water heater and replaced it with a new one. Even before they left, we got a notification saying they were done. We payed and we immediately got our receipt. We finally have hot water! It was also nice that they talked to us through the process and kept us notified in case there were any changes. Now we know who exactly to go to when we need plumbing. Awesome people. Awesome service.

Geronimo and Sons were very responsive, had availability at times that were convenient, diagnosed the issue remotely, communicated throughout the process and delivered a successful result! Will definitely use them again next time we have any issues.

Although I received an immediate response through my YELP inquiry BUT just because I didn't respond to Diego's YELP text (for phone and address - which I didn't see it immediately) he dropped my appointment (which I understand) but when I called and texted to reschedule he told me he was booked indefinitely and wouldn't even try to work out another time!! This is an indication of his customer service!!! Do not book this service!!