Best Tankless Water Heater Inst… in Honolulu HI

UNETHICAL, GOUGED ME, WORST PLUMBING EXPERIENCE I'VE HAD.   first, they charge $75 to come out and give an estimate.  This is NOT applicable to work they subsequently do.  But I was stuck, I was leaving in 2 days so I agreed to pay $75 for the estimate.  (which no other plumbing company anwyhere charges.  They apply it to work you hire them to do)  I asked them to do several tasks, including instaling new shut off valves for the washer and dryer under the bathroom sink in my condo.  I went over the job with the woman who booked the appt, and with the first man who came from Little Big.  He said he needed another person to help take the door off so they could service the washer/dryer.  The owner arrived, Mike Wessell, arrived, and the two of them worked for about an hour.   When he said they were done, I checked the work, and they'd installed the valves in the wrong place!  Behind the washer dryer, not under the sink.  I wish you'd told me that sooner, he said.  I told your assistant and your booker. Think about it, if the valves are behind the machinery and I can't get behind the machinery, what use are the valves?  That's why I asked for them to go under the sink.  Mike let his worker go and re-did the job himself.  Then he gave me a bill for installing two sets of valves.  When I protested that he'd made a mistake with the first valve, he said, okay, I'll take that charge off, but then I'm gonna charge you for an extra man on the job, which I didn't do before.  When he totaled that up, it was MORE than the original bill.  I should have refused to pay, but I had other appointments so I wrote him a check.  I wish I had canceled it, or taken it up with our building manager, who'd recommended him.   As a consequence, the manager refuses to recommend him or have him work in the building.  FIND A DIFFERENT PLUMBER.  SAVE YOURSELF MONEY AND AGGRAVATION.

Nick with Shaka Plumbing came this morning at the scheduled time. Within  forty-five minutes or so he replaced the garbage disposal, tested it and was on his way. He was quiet, polite and efficient; we will be using this company again.

We needed someone to replace several leaky spigots and based on the yelp reviews, got a quote from him. Quick response and reasonable too! Was surprised that his call out fee was only $25 ( within area). He has senior and cash discounts too. His quote included everything. Very professional and pleasant, not to mention reasonable. This was only a simple job but we will use him again for other things that may come up!

I had a leaking shower in a new condo.  I found this company on Yelp but also contacted another company referred by a friend.  The other plumber came out first but had never even seen Grohe fixtures and admitted he didn't know how to fix it.  Whit from First Class Plumbing came out and was the sweetest and nicest guy.  I trusted him immediately.  He was able to determine the problem.  I had to order the part from the mainland and it took months but I finally got the part and he fixed it today.  If you need a plumber, you have to use this company.  Not only do they respond quickly, but they are professional and honest!  That's pretty hard to find these days.  I'm going to recommend them to everyone I know.

Had them install grab bars in my master bathroom. The guys did an excellent job. They didn't like the screws that came with the grab bars so they actually went out and bought different ones.
My reason for only four stars is because I thought it was a bit pricey for the install. However, I would use them again if I needed plumbing done.

I called on 5/9/19 and a woman named Lindsey answered my call. I explained that we had a 5 foot long hole in our kitchen floor because my dad's friend who is a licensed contractor, was trying to find the underground leak in our hot water pipes. His method of finding the leak was to damage the tiles and concrete in our kitchen.  My dad's friend discovered that the pipes were old and needed to be replaced, and the only way was to reroute the pipes through the outside. He quoted the job to be MORE than $10,000.  I wanted a second opinion, which is why I called FULL SERVICE PLUMBING and asked Lindsey if we could schedule an estimate ASAP because we were going without hot water for over a week.  Lindsey contacted the owner, Jeff, and although they were fully booked, Jeff arrived at our house the following morning promptly at 7:00 am. because he knew it was an emergency.  Jeff was very knowledgeable and professional and, without adding more damage to our kitchen that now had a hole from my dad's friend, Jeff did an assessment and gave us an estimate... WOW!  his estimate was 1/4 the cost of the first guy's estimate!!!!!!
Talk about saving money!!!  I made sure that FULL SERVICE PLUMBING was legit by researching some reviews and verifying their license because I couldn't believe how reasonable they were!!!  I cancelled all other appointments I had with other plumbers for estimates because I immediately hired Jeff for the job.  On 5/15/19, Jeff put in new pipes which he rerouted on the outside and he also fixed 2 other leaks he found in our home.  He worked alone, was quick and neat, and was super humble.  Finding FULL SERVICE PLUMBING was a blessing sent from Heaven.  It's not easy to find people who just want to do a good job at a super reasonable price.  We hit the jackpot with this guy.  For sure, I will hire Jeff to do all of our plumbing work as needed in the future, and if I ever build a new home, he will definitely be the guy I'll call to do all of the plumbing work.  I am a very picky person when it comes to great service.. just read my other yelp reviews, and you'll see I'm very hard to please, but FULL SERVICE PLUMBING deserves 5 stars and a great review from me!!!

Chris was super helpful and very professional. He was able to come help us on such short notice and fixed our plumbing issue right away before it became a issue. We really appreciate all you do and how you do it

Had to change out my water heater cause it was really old. Kekoa did a fantastic job at changing out my water heater. He went above and beyond to make sure that everything was done correctly and everything worked well before he left! Highly recommend this guy if you have any plumbing needs.

DJ and his crew are awesome! True professionals and down to earth team. Had my water heater, PRV, cleanouts, and shower valves installed by them and also had my HVAC system serviced. They did all the job fast, with quality workmanship and reasonably priced. Glad I went with them out of all the others. I now have my go-to plumbing and HVAC guys for all future projects.

We research the internet on Pueo Plumbing to ensure they were licensed and did good work.  When I called them, I got Emergency plumbing and they told me they were a sister company... which they were not.  Initial estimates were for a week or two to redo bathroom tile walls and floor.  Work took 4 to 6 weeks.  Entire tile wall fell down a few hours after installing damaging new tub... half of another wall fell down when trying to replace tile when there was a large gap from tile to ceiling.  Would not give me phone number or email of owner.  Had only one worker most of the time.  Wanted final payment before work was done and we wanted to wait until work was done.  They then charge my credit card over $9,000 without my authorization.  Installed tiles are uneven... some higher than others on wall and floor.  Big puka due to bad tile cuts next to toilet... had to remove toilet and recut tiles... they want to patch puka's ... but puka's were too big and it would look horrible.  Grout coloring is not consistent as they mixed different amounts of water with coloring.  Initially impressed with texting picture of person coming out... end results far from professional.   NEVER GOT ANY RESPONSES TO MY EMAILS AND MANY UNRETURNED VOICE MSGS... WOULD NEVER USE THIS VENDOR AGAIN.

Jack was a professional who took time to try to understand and guide me through a sudden leak in my water heater that I discovered after coming home from a work trip. What is most important is that Jack created a sense of trust by not only providing flare rate fees but by educating myself about a subject I honestly am not expert at. I have definitely found my family plumber in Hawaii

Update: I would like to say that your experience with DH plumbing is all dependent on the crew or plumber they dispatch to you. We had an issue with the newly installed tub that stopped draining. The plumber that was dispatched to fix the problem was courteous and educated us on how to avoid the problem in the future.
Such a difference from the renovation crew!

With regard to the contract, is quite general and there can be a lot left to clarify. You did have to approve additional things to be covered within the contract. However when installation of recessed lighting includes painting over the fixture (sloppy painting) and visible dirty handprints on the ceiling. I believe a conversation with management is required.

This is my first review of this company and let me tell you I'm not impressed.  No one should put their faith in a company like this.

We recently moved to a new place and a few things needed to be fixed so our realtor called them to take care of the issues.

Our first experience w/ them was our prior place we rented.  There was a day they didn't show up and another where the wrong part was brought so they had to come back another day.  This was back in 2015.  I didn't make a complaint back then.  Moving forward to 2017 and it seems like the same thing all over again.  I'm surprised they are still in business w/ the number of bad reviews.  

The first time a few weeks ago when my husband took off from work and they didn't show.  The 2nd incident was they stated they didn't have the right part(deja vu?) but instead of coming back they decided not to until now.  On Tues the 7th the plumber kept calling my phone to schedule something and instead of leaving a message he keeps calling.  I guess they automatically assume people do not work.  When I finally get to speak to him he assumed he could come over that day.  Because I was going to take off on Thurs I told him Thurs was a better day and he set the time between 12-3pm.  Well it is now Thurs and NO CALL/NO SHOW!!!  Pissed me off even more since I had to take off specifically for him to come over and I won't be getting paid from my job!  This time I made a complaint to the realtor and now on Yelp.

If I had to hire someone out of my own pocket I know for sure NOT to ever use them.

A5.0 star rating 11/18/2015
George did a great job taking care of about half a dozen issues for me and my home. He was very pleasant and professional the entire time. Very happy with his work. Would recommend George to do any plumbing needs.

Got a decent quote from Jay.  Said he could be out between 7:30-8:00pm.  Great!  Asked for pics of my pipes, which I sent, then never heard from him again.  No, I can't make it tonight.  No Can I reschedule?  Just silence.  I even tried calling and he wouldn't answer the phone.  I could've spent that time finding a more reliable plumber.