Best Septic Tank Services in Honolulu HI

I experienced nothing but excellent customer service with this company.  I had to make several calls and the ladies who helped me were patient and kind.  The service we needed was to get a cast iron clean out pipe camera'd to see what kind of shape it was in.  Mike and his partner came out and did the job, always providing explanations.  Mike was thorough and made sure we were satisfied with the job.  Hopefully we won't need to call him again, but will definitely use him and his company in the future.

Outstanding service, they fixed my leak in no time, I was able to still surf that day.....Shaka Brah

Appreciated thorough approach to assessing problem, Covid precautions, timely response and explanation of work. George is expert and very personable. Thank you.

Wonderful experience!
Let me just preface this by saying that I'm rather handy myself and do most of the repairs for plumbing fixtures in the house. I'm not a professional by any means but to date it had worked out fine for me... and then our toilet started leaking and the laundry faucet was leaking and I was tired from work and other things so I finally told my husband, let's hire a professional. That's when we did some research and came across JR Service and Repair on Yelp and decided to give him a call. Boy am I happy we did, and in a minute you'll find out why.

Firstly, JR was really professional and knows his stuff. Over several days of trying to figure out a schedule that worked, JR accommodated our schedules and came in the late afternoon to do the repairs. Can I tell you how relieved I was that I didn't have to carve out time from my work day to be home for these repairs to be done? It's so nice to be able to come home from work and not stress out about taking time off.

Secondly, he came in, checked everything and got to work. Our toilet was running. I knew that it was likely because of how the actual fixture wiggled but I didn't know that the supply line also had a leak. Well, JR did and he not only repaired both issues and replaced the toilet bowl bolts, he cleaned up and caulked the base of the toilet. I've worked with plumbers in my day job who aren't that thorough so it was a breath of fresh air to see someone  really attend to the little details like that. To add to this, I probably wouldn't have caught the leaky supply line if I had replaced the toilet bolts and wax gasket myself and it might have burst and made a real issue so I'm SO thankful I hired a professional like JR Service and Repair to do this work.

Now on to the laundry sink. The faucet has had a slow leak for months now and he went in and fixed the internals of the faucet, saving me money not having to purchase a whole new faucet which was wonderful. THEN he asks if I knew the pipe into the wall was broken. Well no I had NO idea and if I had replaced the sink faucet myself, I might have never caught that. I noticed water on the floor of the room on the opposite side of the wall but always thought it was due to the washing machine leak that we used to have but since we just replaced the washer, I was surprised to see some dampness the other day. Well now we know why!

Bottom line, you need a plumber, hire JR Service & Repair. It was worth the money to have a real professional come out. He saved me probably thousands of dollars fixing the unforeseen issues in both repairs because I know I wouldn't have caught them and they both had potential to be really costly issues if they weren't caught when they were.

Hiring JR Service & Repair was the best decision I made. I'm about to call him to replace our kitchen faucet soon.

Very professional and answered all questions....their office and service associates all on the same page.....did very good job and clean...definitely use them again....

I had an issue with my water heater right before Christmas Eve!! Yikes no hot water. So I went to Craigslist and found Full Service Plumbing. I called and spoke to Lindsey, who is a very outstanding person. She cared about my concerns and very helpful in setting an appt. Which would be Friday Dec 27. Very quick response and I was worried I couldn't pay cash. I was able to pay by CC. That made life less stressful. Joe came before his scheduled time and went right to it. He explained everything as he went along. So he tested the circuits, voltage, the panels. He said voltage and electricity was ok. So by my request he changed out the thermostats. GREAT JOB JOE! They're very affordable.  FIVE STARS!!!
Thank you Joe and Lindsey

Had some plumbing issues at my house and needed a plumber asap!!! Had the pleasure of meeting the owner and technician Josiah, He was very professional and took care of matters very quickly  me and my wife are very pleased with his service and have decided to make sure we call him for all our plumbing needs  I'd strongly suggest this company to anyone on Oahu  thank you Josiah

We just bought a house and knew from the inspection it would need some minor plumbing work in the bathrooms once we took possession. Performance Plumbing was recommended to us My our former condo manager. I called them and spoke with Shayna. She was so sweet and helpful. I was able to send her pictures of what needed to be replaced and got a quote back from the owner Blane. We scheduled service for a few days later. They arrived early before my Husband had even made it back from work. The job didn't take as long as we thought it would. We now have 2 fully functional bathtubs and it looks amazing. We will be calling them in the future for other tasks on our checklist.

Responsive, very attuned to listening to the problem, did a professional job, and was reasonably priced!  I called Dave at about 9AM and left a message, he called me back in 30 mins, we set a time for 1230, and Mike, his employee, showed up at 1230.  The job was small (a leaking refrigerator line for ice).  Mike surveyed the problem, fixed it in about a 1.5 hours (had to go get the right size copper tubing at the hardware store), and upon leaving, guaranteed the work and to call if there were any issues.  That job would have taken me the entire weekend to do , and it would probably still be leaking.

This is a great company, run by a professional with employees that are care.  I'm proud they are doing business in my town....a great asset to customers and the community.
H.

Skillful, knows what to do, faster than expected, good quality work, affordable.  Thank you so much!!!

Tarin did an expedient job in installing our water heater. He also gave some handy suggestions which was really appreciated. Keep up the good work!

Great customer service. Owner Ashley was very nice, gave an estimated time frame for service which was spot on. These guys came fast and will be able to get our clogged sewer drain unclogged. Quick and fast service, would recommend to everyone.

Paul quickly resolved our situation within minutes.
Job well done. Very timely, efficient, and friendly service for an emergency call late at night. Thank you, Paul!

These guys live up to their name you can forever trust them I have for years for my commercial building last month they came on a Saturday and completed the job about gouging me and then five days ago they came back for another job and I actually had a good time although I think I may have slowed them down a bit with all my talking most importantly they did a fantastic job and even the tenants mentioned how great the place looked after they left

Called Thur for a water leak and got a Friday, 2 pm appointment. It's now Friday, 3:30 and still not here. Even worse, no phone call, email or texts letting me know he's gonna be late. I called twice and no answer or return calls.
I can understand people running late or jobs going later than expected. But with technology nowadays, how can you not notify someone that you're running late??? Total lack of professional courtesy.
Unfortunately, this is a pattern and consistent with other reviews on this site.

UPDATE: he showed up at 3:45 pm. No explanation and even worse, no apology.

Will never use Roto-Rooter service again.  We had a clogged kitchen sink that needed fixing.  Was not able to get a quote online and was notified immediately once they arrived that it was going to cost $450.  We assumed this was normal and agreed to service.  When the plumber went to snake our drain he informed us that one of the plastic pipes broke and that it would be an extra charge to fix.  He charged us an additional 270 dollars to fix this pipe that we had no problems with before he arrived.  The job was completed in just over an hour with a total of 780 just for labor.  The upcharge on their service is ridiculous and double that of average costs.  I reached out to the customer satisfaction manager that responds to many of the poor reviews online and all it did was lead to the manager of the area calling us to give us a bunch of excuses for their pricing  with zero help or real explanation.  Their company has zero price transparency and is extremely expensive, especially for a service with zero guarantee.  I would not recommend using this service to anyone.

I had problems with my water heater, they came out the next day. Repairman fixed the problem and just charged me for the service call, about 55 bux.
I recommend Diamond head Plumbing to everyone!!!!