United Drain Techs

Had some plumbing issues at my house and needed a plumber asap!!! Had the pleasure of meeting the owner and technician Josiah, He was very professional and took care of matters very quickly  me and my wife are very pleased with his service and have decided to make sure we call him for all our plumbing needs  I'd strongly suggest this company to anyone on Oahu  thank you Josiah

A homeowner may be where I was. I hope, when they read this review, my experience and suggestions will prove useful.

I moved here from the mainland. Over 15+ years, I'd managed to avoid any major condo expenses. Then my electric water heater died, January, 2022. That put me in a vulnerable position, started a to-do list.

For each item the goals will be the same: I want the most bang for the buck, using quality parts, and getting quality service. Copied information from the old unit and shopped around for price, warranties were comparable. Ordered a replacement online. The local store was out of short length electric units. It became a supply chain issue, new unit shipped from Tennessee, many weeks later.

I didn't know anybody to remove the old unit and install a new one. Got price quotes from multiple sources. It was clear the service would cost more than the new unit. Some quotes indicated the providers were in business to help customers. Very high quotes reflected that these providers were in business to take advantage of vulnerable customers.

Asked around, referred to United Drain Techs. Josiah was the plumber, accompanied by an eager to learn, helpful apprentice. Josiah is experienced and efficient, he knows his stuff, and does fine work.

He drained the old water heater, capped off the connections so there would be no leaks, and properly disposed of it. He picked up the replacement unit on installation day. After 2 months of waiting, I had a reliable unit.

Josiah showed me what I needed to do for maintenance. The cost of services and parts wasn't cheap. The job was bigger than I thought and cost more than I hoped, but in the end you get what you pay for. Overall I did the best I could by calling United Drain Techs.

We called nearly every 24 hour emergency plumber on Yelp and on a Google search and this company was the only one who answered and didn't give us the run around. Within an hour they showed up and went above and beyond to complete the job - at almost 11pm, not leaving until nearly 1am.
I would highly recommend them!! Support local and call them for any of your plumbing needs!!

We called Josiah last night and he offered times he can come out in the morning for my toilet issues, he was able to diagnose the problem and tell us what he had to do, thankfully it was something not so big  the job only took him an hr! We also asked if he could take a look at our pipes for future changes, and he took his time to look at them after finishing the job. If you need someone reliable this is the company