Jean P.
09/07/2018 12:00:00 SA
Wonderful experience!
Let me just preface this by saying that I'm rather handy myself and do most of the repairs for plumbing fixtures in the house. I'm not a professional by any means but to date it had worked out fine for me... and then our toilet started leaking and the laundry faucet was leaking and I was tired from work and other things so I finally told my husband, let's hire a professional. That's when we did some research and came across JR Service and Repair on Yelp and decided to give him a call. Boy am I happy we did, and in a minute you'll find out why.
Firstly, JR was really professional and knows his stuff. Over several days of trying to figure out a schedule that worked, JR accommodated our schedules and came in the late afternoon to do the repairs. Can I tell you how relieved I was that I didn't have to carve out time from my work day to be home for these repairs to be done? It's so nice to be able to come home from work and not stress out about taking time off.
Secondly, he came in, checked everything and got to work. Our toilet was running. I knew that it was likely because of how the actual fixture wiggled but I didn't know that the supply line also had a leak. Well, JR did and he not only repaired both issues and replaced the toilet bowl bolts, he cleaned up and caulked the base of the toilet. I've worked with plumbers in my day job who aren't that thorough so it was a breath of fresh air to see someone really attend to the little details like that. To add to this, I probably wouldn't have caught the leaky supply line if I had replaced the toilet bolts and wax gasket myself and it might have burst and made a real issue so I'm SO thankful I hired a professional like JR Service and Repair to do this work.
Now on to the laundry sink. The faucet has had a slow leak for months now and he went in and fixed the internals of the faucet, saving me money not having to purchase a whole new faucet which was wonderful. THEN he asks if I knew the pipe into the wall was broken. Well no I had NO idea and if I had replaced the sink faucet myself, I might have never caught that. I noticed water on the floor of the room on the opposite side of the wall but always thought it was due to the washing machine leak that we used to have but since we just replaced the washer, I was surprised to see some dampness the other day. Well now we know why!
Bottom line, you need a plumber, hire JR Service & Repair. It was worth the money to have a real professional come out. He saved me probably thousands of dollars fixing the unforeseen issues in both repairs because I know I wouldn't have caught them and they both had potential to be really costly issues if they weren't caught when they were.
Hiring JR Service & Repair was the best decision I made. I'm about to call him to replace our kitchen faucet soon.