Diamond Plumbing

Diamond Plumbing has helped me out through a wide range of services including hydrostatic pressure tests to check pipes; repairing leaks and running toilets; and most recently, to repair a water heater to fix low hot-water pressure issues. Below are some points if you're considering them based on my experience.

PRO1: The office staff has always been kind, professional, and responsive to me. Yes, sometimes they are really busy and I'll get the voicemail, (esp. after the Extreme Winter Weather we recently experienced with many having pipe issues), but someone ALWAYS gets back to me... that's not the case with all businesses.

PRO2: They send a text when technicians are on their way with a picture of who's coming as well as a tracker. I also have an opportunity to rate my experience afterward conveniently through text.

PRO3: They offer Military Discounts. I admire this and can't thank businesses enough who decide to honor Veterans in this way. It speaks volumes about the values of a company. May they thrive 100 times more!

CON: They are not open after-hours including weekends. This can be an issue during an emergency, but I also respect that they have dedicated off days and rest for themselves and their employees. It's just something I have to consider when I have a need that requires after-hours.

In conclusion, they are my go-to during normal business hours; I've been serviced by Diamond Plumbing about 8 times now and I'm still a very happy customer. I HIGHLY RECOMMEND Diamond Plumbing.

My niece had been experiencing water pressure issues for years but, being in her early 20s, didn't have a clue what the problem was. A plumber she had used a couple of years before told her the neighborhood had low water pressure so there wasn't much she could do.

I called them in the morning and they sent Rocky out by that afternoon. He easily could have taken her for a ride and told her that it was something complicated and expensive, yet was honest and told her that her aerator was clogged due to hard water. He cleaned it out and immediately the water pressure improved.

She also hadn't been able to use her dishwasher and he quickly resolved that minor issue as well.

He explained how to take care of her water softener so she wouldn't have issues in the future. He made sure she had no questions and no further issues in the home, allowing her all the time she needed to ensure everything was taken care of to her satisfaction.

The rate was so reasonable and my niece was thrilled that everything in the home was finally taken care of and would now be able to use both her kitchen sink and dishwasher without any further issues.

I would highly recommend them without any hesitation and will gladly use them in the future!!

The service was fine but the blatant harassment for a review is why I deducted a star.

Our family would like to give a 10 star STELLAR review to Diamond Plumbing, but especially for Jake.  Jake communicated with his arrival, arrived exactly on time, and was one of the most professional technicians I have ever worked with.  Very personable and kept us me updated with each step. I say this completely unbiased as I work for a custom home builder and deal with trades on a daily basis.  Jake found the problem with the sink/hot water valve and had to go purchase the part. He came back and after installing, realized the new kitchen faucet was defective.  He went the extra mile, removed and returned the faucet, purchase another one, and installed it.  The fact that he made extra trips and worked without expressing any frustration: this guy is fantastic.  I highly recommend Diamond Plumbing but I especially recommend Jake.  Jake has completely restored our faith in quality service and complete respect for the customer.  THANK YOU JAKE!!

Wow!!! These guys are awesome. With the lockdown we are now cooking at home all the time. My son decided to use the garbage disposal as the trash can and clogged our sink. We had a huge mess!!! I found these guys online and the guy that answered the phone was kind, responsive and knowledgeable. They were able to get out same day and get our sink back to normal. The technician who came out, I think his name Steve - was great. He took the time to ask questions, protect our home and he even educated my son (in a very nice way) on what not to do. Very affordable and EXCELLENT customer service from the moment they picked up the phone. Steve is also going to help us with our water softener since I'm sure it was from the stone ages. So glad we found our new plumbers!!!

These people had us waiting days then didn't show up. No call. I appreciate if people are busy. That said, they should have the decency to just say that. We called another plumber anyway. If they'd just communicated I wouldn't be so angry. Four nights in a hotel add up!

Responded to my message very fast.  Communication was clear and explained everything clearly.  Did a great job with our plumbing issue.  Would definitely use their services again as my first choice.

I was having trouble with the water running cold while showering...brrr! A friend or mine referred me to Diamond Plumbing. I called Diamond Plumbing and I spoke to Jason. I  described my problem and after a few questions he was able to determine the problem with my shower. I made an appointment and he was prompt, friendly, courteous, knowledgeable and professional. Jason fixed the problem quickly, cleaned up after himself and the service was reasonably  priced. Problem solved, NO MORE COLD SHOWERS!  Thank you, Diamond Plumbing you surely have lived up to your name!

Can't say enough good things about them.   They showed up when they said they would, fixed the problem quickly and were very reasonable.  They are my new go to plumbers+

From the moment I called them to having someone come out, was an amazing experience. Rocky S. came out to give us a quote on a prv. He was quick, personable and knowledgeable. I highly recommend!