Best Businesses in Texas

this is the letter i sent to Rogers Plumbing today, after my service call this morning.

I had a service call this morning with your company.  I found you online, with a google search for bathtub drain repair and my zip code.

My service call was to remove and replace a bathtub drain that was corroded, with the cross hairs missing, that I could not remove myself.

Your two gentlemen arrived and there was an older gentlemen and a younger helper.

The two gentlemen were clean cut, and looked nice, got to work, and apparently the drain was so corroded that it was not coming out.  The older gentlemen left to call for another tech to come by with their tool, while the younger helper stayed inside and kept trying.

Here is where it gets interesting!!!  

I was sitting in my bedroom right by the bathroom and just letting them do their thing.  The older gentlemen left, but the younger helper kept working.  He didn't know I was right in the next room listening while looking at emails.  He was working so hard.  Groaning.  Trying.... Resting for a second.... trying again with all his might over and over and over and over.  For about 15 minutes.  Or longer.  He stayed with it even though it seemed impossible, and he was apparently putting a great amount of effort and energy to it.

Takeaway...   this young man, with no one watching (he thought) could have not tried so hard.  He could have taken a break.  He could have given up.  He could have doddled.  HE DIDN'T!  He kept trying very hard, knowing no one was watching, and he finally got it loose.  (I was silently praying that he did, so he would feel good, and my drain would be fixed.)

I work with and help manage building engineers in high rise buildings in my job.  They rarely work this hard!
I want to give this young man the highest praise possible for what I witnessed this morning.
I hope everyone in your company, including the ownership can read my letter.
This is the kind of thing that is really inspiring to see, and I am certain this young man will be successful in whatever he does.

Thank you for listening,

I recommend. They did the work and cleaned up after themselves. I'll go to them again simply because they were patient with me and thorough.

I had a water pipe burst. Within 40 minutes the plumber came and fixed the leak in about 30 minutes. The price was VERY reasonable ! I would highly recommend the company.

I had a faucet that needed to be installed in my kitchen sink. I purchased the high-end faucet, soap dispenser and hole covers (I have a 4 hole sink but just 2 appliances to install). James came out and gave me a quote - he was very professional and friendly. The staff at the office was very communicative and friendly as well. I hired James to do the job and couldn't be happier. The price was competitive, the work was completed in a timely manner and looks great! He cleaned up all the mess (some that wasn't even his!) and left my kitchen looking great. I would definitely recommend Paschal Air and will use them again in the future. Thanks, James and Pascal Air for a job well done!

Highly recommend Toby & Imperial Plumbing. He replaced two water heaters for me and also worked on a drain stoppage. His work was excellent. He did what he said he was going to do, when he said he would, at a reasonable price. He was both friendly & helpful, taking the time to explain things and answer questions. The city inspector even declared today that he had done a beautiful job on the install of our water heaters!

Found out we had a busted pipe after the freeze. These guys were the only ones that actually responded in a timely fashion (same day) and had someone out within an hour. Great service, explained what went wrong and showed us the broken parts. Followed up the next day to make sure everything was running well and there were no issues. If I need anything plumbing related, I'll be calling them again. Thanks Ivan and Derek!

Dustin at Eco Friendly Services is very knowledgeable and extremely nice to share his knowledge and advice with his customers.
He was very patient to answer our questions, even about other issues besides what he was called out for.
He communicates really well by phone and text and sent text updates on his arrival time.
Reasonably priced and on time service. Thanks Dustin!

One of my hot water heaters decided to spring a significant leak at 9 o'clock on a Sunday morning. I called the nearest Plummer that was open 24/7. I cannot believe how fortunate I was to find this plumber! Fred came and fixed the problem. Immediately. This is absolutely the best Plumber I've ever come to service my house -- And I have had quite a few. His work is careful and meticulous, and he's very respectful of the house environment, and takes care of everything. Besides just being a very nice person, he's an extremely competent plumber. I ended up having him replace the other water heater, as well as some other plumbing tasks that did not need immediate attention. But I was so impressed with his work, and his pricing (he didn't even charge me extra because it was a Sunday) That we took care of many large tasks in the house that would eventually need attention. Call this guy if you have any plumbing issues. I wish I found him years ago, will save me a lot of aggravation on getting jobs re-done.

From the beginning to end our plumbing issue was handled quickly and professionally. They finished two days early so we could get plumbing usage back in our house. They made us feel like we were their most important customer. Denise was great! Their crew was awesome!

On price, on time, and on point.  Pool pump went out, I purchased a new one and didn't have the time to install.  Called Pool Logistics and they were out here in two days.  Had me up an running with a great price, quality work, and great timing.

These guys are phenomenal! They responded very quickly! I had water coming out of the ground from my sprinkler system. They didn't hesitate to send a technician out immediately! He arrived right away, assessed the situation, and fixed the problem on site. If you're looking for a reliable company that won't break the bank, do not hesitate to use these guy!!!! 5 star all the way!

Showed up on time, did great work, rates were less than I expected.  Bob Winstead is the owner and will see that you are happy with their work.  I will use them for ALL future plumbing work.

1.0
Horrible customer service and shoddy work. I called another plumbing company for a leak underneath my kitchen sink because I had the same or similar problem in November 2021 and thought that the work was still under warranty with that company. When the plumber arrived from the other company and after fixing the problem, I asked him what the issue was and what could be done in the future to prevent this. He stated that I needed to get a new garbage disposal. I told him that I just had a new garbage disposal installed by another plumbing company (One Source). He then informed me that the disposal was not connected properly and said that the pipe was not placed far enough up. Had I known that the problem was related to the installation of the garage disposal by One Source, I would have called One Source to rectify the problem, but I didn't know until after the repair was made. When I contacted One Source about reimbursement, including providing the receipt of the work done by the other company, they refused stating that their work was under warranty and that I should've contacted them instead. However, as I explained to them, I did not know the leaking water was related to the improper installation of the garbage disposal by their company.

I hired Hiho Handyman for painting, flooring and lighting in my kitchen and bathroom and was very satisfied.  They exceeded my expectations in every way and cleaned up after they were finished.    This is an honest, five star company.  I will definitely use them again and recommend them to my friends.

This company does not seem to know what they are doing, and has an outrageous hourly rate. We had a leak in one of the pipes and called Murley Plumbing. Murley came out to our house to look at the pipe. The plumber was unable to figure out what the problem was, and was not sure how to repair the pipe. Without knowing what the problem is, he obviously would not know how long it would take to fix it. He said it may take anywhere from 4 to 8 hours to fix whatever is causing the leak, at $202 per hour. It was hard to believe that a company specializing in repairing pipes would be this unsure and unable to give an accurate description of the problem and plan to fix it. With such a large, unfocused range in the estimate, we denied Murley to continue working on our problem because there was no guarantee he would be able to fix it in a reasonable time for a reasonable cost.

We then got another company who was able to identify the problem and fix the problem in 4 hours for a total $250 ($63 per hour). Given the experience we had with the other company, we realized how much of a rip-off Murley Plumbers are, and their lack of experience problem solving to identify what the problem was. Their company motto of A company committed to complete customer satisfaction seemed to be completely off the mark in our experience.

We have needed a plumber to come out a couple of times in the past 2 years and have called L&L Plumbing in Emory, Texas. The plumber was very efficient and did not over charge.We were satisfied with his work.

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