Description
DAZ Plumbing & Locating offers high-quality residential plumbing services to homes in Waxahachie, Ellis County, and surrounding areas. We offer same-day appointments and emergency plumbing services to restore your system quickly--always going above and beyond to ensure you are completely satisfied. Our plumbers are all licensed and we have over a century of combined plumbing experience. We use state-of-the-art equipment and time-tested techniques to deliver unparalleled solutions that are long-lasting and affordable. Our team understands that plumbing issues can be frustrating, so whether you are dealing with a slab leak or water heater issue, you can count on us to ease your worries and get your home's plumbing back to normal.
HISTORY
Established in 2015.
We opened in 2015. I took a look at several areas I have worked in and realized that overall service quality is low. It has become more about sales than serving the customer. So we decided to open our own company and are looking forward to Bringing Back Quality Service!
ABOUT BUSINESS OWNER
I have been in this business about 21 years. I have worked for some big name companies in the DFW area. I am a family man and I know how tight a budget can be.
SERVICES
Emergency Services , Bathtub & Shower Repair, Drain Cleaning, Faucet Repair, Gas Line Services, Electric Water Heater Repair, Gas Water Heater Repair, Leak Detection, Sink Installation, Toilet Installation, Water Heater Installation, Pipe Repair , Drain Installation, Faucet Installation, Garbage Disposal Installation, Electric Water Heater Installation, Gas Water Heater Installation, Pipe Installation, Sewer Services, Sink Repair, Toilet Repair, Water Heater Repair, ,
Reviews
Called and mr T came out same day I called checked out my worries and fixed our toilet
Did an excellent job. Very polite would use Daz again
Jordan M.
12/03/2022 12:00:00 SA
Had them come out to our house two different times and even after saying what the problem was over the phone before they came out - they were not able to help us. So $180 down the drain just to figure out someone else needs to come out. Waste of time and money.
The tech was very nice though. He was confused he got the call to come out when he knew he couldn't help and say whomever answered the phone should of known better.
I spoke with the owner Daz and his employer led me to believe that my pipes had burst and It needed to be replaced for the amount of 3500 but he didn't do anything but dig up my yard. So he decided to charge me 2500 for coming out and the issue wasn't with my home sewer line it was the city sewer which will be fixed for free. The pricing didn't match the job. I feel that the company owner is a scammer. Be careful dealing with Daz Plumbers.
Zero stars! Ruined my floor and left a mess!
They didn't unclog the line and wanted to dig a hole in my entryway floor for 5 grand!!
I called a different plumber out... he had it fixed in ten minutes!!
Gabriel S.
06/12/2021 12:00:00 SA
Schedualing was easy even showed up two day before, our plumber(Shawn) did a great job and made some a few improvements and suggestions for our future plumbing needs. will definate recommend and call if needed again
Great customer service! They are very efficient and the price is very reasonable. The owner and staff is very nice and treat their customers with first priority. Also this business is Black Owned which is a plus!
no stars... late late late
no communication!! sat here from 11-3 never called...never showed up until almost 4pm. when i called the office leann said.. sory i will call and let you know something..she never did. then they said they would be out the next day between 8am and 10am....no show, no contact, no nothing. i call the office.. leann again with sorry and um... i can have them out there between now noon and 4????
not a good company and before the guy even snaked the line... he was already letting me know its a bigger issue!!?? how... you just got there???
Adriel W.
01/05/2019 12:00:00 SA
I used them once a year ago and although not on time they seemed to do a good job. This second time I called them and scheduled an appointment. I talked to the secretary three times requesting a quote and every time she assured me Mr D would call me back and be able to provide a quote to descale my tankless water heater. That call never came. One of his employees shows up at my house one morning. I was slightly surprised but showed him the job. He proceeds to quote me a price twice what most of the other plumbers are charging and significantly higher than the year before when I had talked to Them about the job. A waste of my time. If you're ok paying a premium and poor communication this company might be for you
I woke up to a flooded front yard and water going down the street. Immediately contacted the City Water Department to find out it was in my end. I looked online to find a local, reputable company that specializes in plumbing. DAZ Plumbing had great reviews so I called them up. Technician that arrived was knowledgeable and communicated throughout the whole process. It wasn't until the end of the job, that he started and finished on site, did I realize that my technician was the owner himself!!! That says a lot about his character to still get out in the trenches and work, when his staff has a backlog of work. Thank you Mr. Dee for your hard work and great pricing. I called friends who couldn't recommend a plumber or company, but now I will know who to contact or where to direct future issues.
Thanks again and I will definitely send business your way.
D (the owner) came out the week before we left for vacation on a cruise to give us a quote for a new water line to our house - since we had a bad leak that was costing us an arm and a leg in water bills. His offer beat the other companies we checked out, and they even did it while we were gone, so we never had to experience a water outage! It took a few days for the inspector to come out from the city, but after that was done, the guys filled in the ditch. They even came back out to change the spigot location to suit our preferences - since we weren't home for consulting when they made that decision. Our neighbors had the same thing done and their yard is still recovering since the company they used filling in the ditches with mainly rock. DAZ pounded the mound flat and the top is filled with dirt so grass can grow back quickly! Thanks DAZ!
Mr. Dee himself came out today and talk about customer service and professionalism! He obviously runs his company with high standards and his customers appreciate it! Great work and fair pricing. We will continue to use DAZ Plumbing for all of our plumbing needs and will recommend them to our friends and neighbors. They are top notch!
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