Best Electricians in Texas

I received a disturbing email from Greg in response to a review written by my husband, Alex Z on Feb 9, 2016. I have uploaded a screenshot of it to Brushy Creek Electric's yelp page. Please have a look to determine for yourself the level of professionalism at Brushy Creek Electric.

Ford Electric came out promptly when we had an electrical issue. He got our electricity back up and running within hours. When it was evident there were bigger issues (most likely stemming from Texas 2020 winter storm) he resolved the issues quickly. He even took care of our other electrical  concerns while he was here and everything runs like a charm now.

I needed some electrical work dropped in for a new hot tub.  Some neighbors referred me to Rusty.   I called him on a Sunday thinking I would leave a message and get a follow up call during the work week.  Nope.   I got a human on the phone!   He came out the very next day to review the job, provided a very reasonable price and I was placed on the schedule.

The install date had to be moved several times due to the concrete contractor and the spa company.   Each time, he was understanding of the rescheduling.     When d-day finally arrived, he arrived with his crew earlier than expected and jumped right on it.    

Rusty was communicative, did what he said he would do and did a great job.  I highly recommend this company!!

Great quick and efficient service for hooking up my new washer and dryer thanks to Ramon Highly recommended

JF is an incredibly intelligent and friendly Master Electrician - he has an extreme attention to detail and knows the code inside and out. If you are looking for a quality-first electrician, JF is your guy

Jose is very professional and generous with his time. He was able to diagnose and resolve my issue and made an extra effort to listen to my questions and followup after the service call was over. Would definitely use his services again!

Jeremy with JC Electrical is the epitome of excellent customer service.  If I could give him 10 stars I would do so.
He was prompt, courteous and respectful.
He came out to do one job and ended up doing another one on top of what he was going to do.
He answered all of our questions and helped us feel more safe in our home.
Thank you Jeremy!  
We will send many people your way!

We had damage to our external electrical power panel and we got Tony's to work with Austin Energy to disconnect the City's power line. They also removed the meter. Tony created a new roof mount for the power line, installed a panel, checked all of the wiring in the house, coordinated with the City to bring a new meter and install the power line. He as we did not have the City bring the electrical power on for several days provided us with a gasoline powered electrical generator. Through the several days here or not Tony was always ready for us. I have dealt with many repair and maintenance companies over the 50 years I have lived in Austin and Tony ranks as my Number One in ability and timeliness!

Requested quotes from three electricians and ACL responded quickly.  Luis came over on a Sunday to look at the job, gave me a resonable price, and agreed to do it on Tuesday.  He showd up on time and quickly installed two recessed lights in my office and a motion detector light switch in my garage. While he was working I found some other minor electrical work which he also completed.  I will keep Luis in mind when friends and neighbors ask for a recommendation.  Highly recommended.

Called them up after seeing good reviews here. I needed to install 2 GFCI breakers in my main panel for my bathroom circuits. Owner was helpful on phone. Electrician showed up to do the job. Arrived late, electric drill worked eratically, starting already a bit worrisome. He said he was not sure he had found the right neutral (white) to correspond to the load line for either of two circuits (the original install made it hard -- though not impossible imho -- to reach the cable bundles).

He then closed up the panel with the not-sure-it's-the-right-wire GFCI breakers inside (would have made sense to test things carefully first, specially if not sure about having it wired right!).

Tried out the new GFCI circuits, neither worked. He said perhaps he had not found the right neutrals. He then decided to test by putting back load line to the original breaker, and asked me to go to the bathroom and talk to him on the phone as he turned it on by touching the white to the neutral bar. He turned something on, power came through, a bulb in the room gave a puff of black smoke and died, another bulb crackled. I ran down, he said he thought he had done the neutrals wrong.

By then (2 hours after original appointment time) I had to leave for a doctors appointment. Came back to find that 3 more bulbs had burned out, and one computer was dead. (I had turned off all computers when the work started. I never thought I should physically unplug all appliances!!).

They also left a service charge bill for $82, which I have not yet paid.

Called, talked to the owner. He claimed the original wiring was not to  code, and that GFCI in the panel could not work for my 10-year old home, rather than wrong neutral wiring by his electrician. I have no way to verify this, was not told any of it when I first scheduled and described the job, and will find out when I have another electrician do the GFCI in the panel shortly. I told him the much bigger problem of stuff being blown up by the work, including the computer. He said he would come by to see it. He did, and was on time. When he came I was running late picking up kid from school so my wife spoke to him. He said something about his insurance taking care of the repair of the computer, and he could follow up on the phone.

Whatever else may happen, or however difficult a job may be to do,  blowing up devices in the customer's home is very bad.

It is incredibly disruptive to have a fried computer. The working disk as well as the backup disk is in the same machine, so all work on it is currently dead. I put that computer together a year ago, cost me about $650, I don't have time to troubleshoot it, I need a new working machine now.

I will update this review when this issue is resolved, depending on how it goes and how quick or painful it is. At this point the owner, to his credit, does seem to want to do the right thing, but I will only know more when it is resolved.

Was able to fit us in last minute on a weekend. Figured out an issue we had for years - very relieved and grateful.

Technician did show up on time and was very nice, which is appreciated.  However, we were overcharged for the work performed. Refrigerator water spout was not functioning properly and gas stove burner would not light. Diagnosis on water spout was that the manufacturer no longer made the part needed to fix it. So no work was performed, only a diagnosis, which another company had already told us about the possible unavailability of the part, for free. I was charged $85 service call for that portion. The stove burner apparently just needed a bit of cleaning with a pick and steel cloth. Technician asked me to clean it with the steel cloth and proceeded to spend only a few minutes assisting with halfway cleaning out burner holes. Then I was asked to finish up the cleaning myself. I was charged $150 for the stove repair. I do not expect people to work for free but the work performed and the costs involved to me were out of line. At a minimum the $85 service call charge should have been applied towards the $150 repair. It is unfortunate that the customer experience was ruined by poor billing practices. I will use someone else next time.

Chadwick showed up on time in very nasty weather to work on our doorbell.  The last electricians that didn't fix it, (referred from the home warranty company), said the transformer was bad.  Chadwick looked at it and we both looked all over for the transformer and could not find it.  I don't think the last guys did either and neither did Chadwick.  He showed me where the line was cut to the doorbell and how the copper was old and oxidized.  He installed a new transformer using existing wiring and made it work.  I was very happy to get that fixed and will hire him to set up the lights for the front of our house.

4/7/2014 Addendum:  Due to my previous 5-star rating and good experience with Elite Electric I was going to have Chadwick put in some landscape lighting at our house.  I made an appointment after the last visit (and the review above) and he didn't show up, didn't call.  That was January.  Then I rescheduled, took off work to meet him, time came, no electrician.  I texted him and then called him and he called me back and said I was on the schedule, but he had forgotten.  I asked if he could still make it out, and he said he would try.  He called me two hours later at 5:00 to say no he couldn't after all.  I was pretty unhappy and will be going with someone else for my lighting.  He is a nice guy and knows what he is doing when he does come out, but the last two experiences are going to have me going somewhere else.

I am very happy with my experience with this company! I was very impressed with the knowledge and awesome customer service I received from the owner. Corey went the extra mile to make sure we were happy as customers and I admire the integrity he showed representing his company. I hired his company based in their online reviews and I would definitely recommend them to other consumers. Thanks again for your great customer service and excellent quality of work!
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We live in Wimberley. They started numerous projects for me but refused to finish because they said they are too busy and can't return anymore. They also were supposed to bid an electric extension to 2 transfomers. I followed up twice with them but no response. So not cool to take on a residence project and then abandon it when you have bigger jobs. You meet the same people going up the ladder as you do going down...

I work for a large association management company and decided I would give this smaller contractor an opportunity to shine and gain ALOT of work if they did a good job, well so much for trying to help the little guy. Two months ago i ordered lighting for a mailbox cluster at one of the communities I manage, and the job is still not complete. From day one I have had to call for an update, not once have they provided good customer service by keeping me informed and all I have received is excuse after excuse for why things aren't done. Once the pole is installed, I get told it will be another $650 to run power to the light. What legitimate contractor does not confirm power as step one to a bid?? They have been an absolute disaster to work with and I would not recommend them to change a light bulb, much less do any electrical work.

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