Elite Electric

Called Elite electric today and spoke to Chadwick and explained I really needed to get someone to come update light fixtures in a house I'm about to sell! I also had what I was worried  might be some major issues with lights flickering and power surges, also 2 power strips had both gone out at the same time.  Chadwick sent one of his senior journeyman over  today, yes I couldn't believe it, same day service.

The tech quickly installed 2 new fixtures and replaced 2 ceiling fans.  He then proceeded to start testing everything and quickly traced it to my main feed panel box, where he decided to call Chadwick, within 15 minutes Chadwick was onsite! to explain what they had found.  The neutral wire was loose and there was black signs of arcing at both ends of the out feed.  Chadwick could of told me a high cost and informed me he had to pull permits and would be back, instead, he advised I call austin energy and let's see if they will help and repair for free.  (Explaining that you can't remove the meter without pulling a permit, he thought by me calling Austin Energy it might be a shot.... And it worked.  Austin energy also gets my kudos, those guys came over within the hour and repaired my panel box!!!

Thank you Elite electric! I will most definitly call you guys again, great service, fast. Prompt and very professional!

Got the receipts to prove that Chadwick is not a professional nor reliable electrician. He sent an individual to come help us (whom was helpful) and refused to send the written invoice after we paid him. I needed the invoice for insurance purposes. He also gave me terrible advice that resulted in an electrical explosion, so there's that too.

Chadwick stepped up to the plate. Our sub-panel power breaker went out and within an hour it was fixed. Had them change the main one for good measure as well.

Thank you for such a fast turnaround!

Great affordable and timely service. Got the job done with a smile. Even solved my daughter's Rubik's Cube:)

Chadwick came out to look at an electrical issue for my mother. He told her what the prognosis was, said he'd return on that following Wednesday to fix it, and never showed up. When I returned to visit my mom (who is senior), a month later, and asked about the fix, she said He never showed up, and that was a month ago. I called Chadwick, and he said he was familiar with the property, said he was in France on vacation and wouldn't be able to come out until after first week in January (which was about two weeks), and he'd text me availability to see what he had on calendar. He didn't say when he'd text, I never received a text, No apology, and no acknowledgment of abandoning job prior. I would not recommend Elite, they have no integrity or respect for business, and severely lack customer service.

Chadwick showed up on time in very nasty weather to work on our doorbell.  The last electricians that didn't fix it, (referred from the home warranty company), said the transformer was bad.  Chadwick looked at it and we both looked all over for the transformer and could not find it.  I don't think the last guys did either and neither did Chadwick.  He showed me where the line was cut to the doorbell and how the copper was old and oxidized.  He installed a new transformer using existing wiring and made it work.  I was very happy to get that fixed and will hire him to set up the lights for the front of our house.

4/7/2014 Addendum:  Due to my previous 5-star rating and good experience with Elite Electric I was going to have Chadwick put in some landscape lighting at our house.  I made an appointment after the last visit (and the review above) and he didn't show up, didn't call.  That was January.  Then I rescheduled, took off work to meet him, time came, no electrician.  I texted him and then called him and he called me back and said I was on the schedule, but he had forgotten.  I asked if he could still make it out, and he said he would try.  He called me two hours later at 5:00 to say no he couldn't after all.  I was pretty unhappy and will be going with someone else for my lighting.  He is a nice guy and knows what he is doing when he does come out, but the last two experiences are going to have me going somewhere else.

Couldn't be happier with the overall service provided by Elite Electric. Readily available when needed, prompt, efficient, proficient and affordable! We were quoted a price and that's what it ended up being, no hidden costs or overages. When dealing with home electric matters, you want someone you can place your trust in knowing that they will do the right job...and elite electric fits that bill. We will definitely be return customers in any and all future home electric needs we may have.

Called the number listed for an appointment,  and it says to text. I texted for the last 3 days and no response. I will not use this vendor. Terrible experience.

We were in a short option period to purchase a home and had to get an electrical estimate for some major issues that came up in our home inspection report.  We were stood up by one electrician and I quickly had to get someone else there during our window period. I found Chadwick on Yelp and I have to say he came through for us and came within an hour to the property and certainly spent some time there to get us a proper estimate to present to the sellers.  He is extremely knowledgeable and thorough and not to mention reliable.  We will certainly use him to make all the fixes to our new home.  Thank you Chadwick!!!!

No !!!!!!!!!!!
I hate to write updates that bring starsI down rather than up. But... what else can I do ?

I needed an electrician and was sooooo happy that I thought I could just pull up Chadwick and schedule an appointment. I called, his VM said please text and I'll get back to you faster.

Okie doke. I'll text .

That was 3 weeks ago!  Very sad.