Best Businesses in North Carolina

Happy with the result, great service, and price.

Outstanding! Quick to get onsite, efficient once here, and very personable. Great guys that I would recommend to anyone.

Moshe did a fantastic job replacing three ceiling fans at our new house. He was prompt with communication and arrived on time. One of the fans I'd ordered from Lowe's was defective, but we didn't find out until after Moshe had it installed. He removed it, boxed it all up to return, and didn't charge me anything, even though he still had to do all the work. He'll be coming back out once I get a replacement from Lowe's, and he's earned our business for life! He was also very friendly. I can't recommend him enough!

Gus Ballas (Wolf Electric) will be our go-to fellow when it comes to our electrical needs.  Not only was he prompt and professional, he kept his word about keeping his appointment to come to our place when other electricians either failed to call us back or, worse, scheduled, then cancelled, then couldn't be reached.

I'm almost hesitant to give Gus of Wolf Electric such high marks because I may not be able to get him out here again because he will be so busy.!   Just kidding.  Please call Gus - you will be really happy you did.  

He is knowledgeable, personable, thorough and reasonably priced.  He won't quit until the work is done to his absolute perfection!

Excellent Job - I have read a previous review and my experience was the opposite.  Yes the electricians were young, but extremely professional, well prepared and on time. They changed a fan positioned on a very high vaulted ceiling without any issues. I would absolutely use them again.

I'm new to the area and needed an electrician to add some new wall outlets and change some light fixtures.  Mr. 900 Electric was responsive and very honest.  After having 2 other quotes I chose Joe and couldn't be happier. Everything works perfect and it didn't cost a fortune plus I didn't have to wait weeks to get an appointment. I'd highly recommend Mr. 900 Electric.

Worst customer service ever!  They're one electrician working for them was just out of prison (I heard him bragging about it) and looked stoned.  The electrical work was mediocre to say the least.  The price for the work did not reflect the quality or experience.  I would not recommend this company.

Since this review Polk electric has fixed all issues and made this right for me and my family.

Wasted a day staying home to meet company rep
And walk through everything needed.
Was told
2 days for estimate
2 weeks later
Nothing
Called and talked to office and was told I would have estimate by end of day
That was a week ago
Not a good representation of a professional

This past weekend I noticed my AC was not cooling the place completely. Sunday night when I got home and it still wasn't working, I did a quick google search and Putnam showed up. I had the ability to send a message via Google and within 15 mins I received a call being told they could have a technician out within the hour (at 6:30pm on a Sunday night!). They do charge an off-hours rate if $159 for the visit, but their fee during regular hours was $129 so it was definitely worth the $30 to not have to take time off work.

The technician showed up a little before 7:30pm. He quickly identified the issue, a bad compressor, and had it replaced and the AC back to normal within an hour.

I was super impressed by the availability and quick turnaround of the service!

It is great that Bates has superb customer service folks on the phone and was able to send someone out to install a 240V outlet in the garage as early as the next day and the two gentlemen who showed up were super nice ... however ... despite the costs being explicitly stated in advance ($80 trip charge, $80/hr labor, plus parts), I ended up being charged 1.5 hours for just over half an hour's worth of not quite professional work. Two reasons for that: a) I was apparently charged almost an hour for the technician's time to go shopping at Home Depot for the most basic of parts (an outlet, a box for the outlet, a few feet of cabling, etc.), and b) the person who did the work was the new guy and although he was experienced, he was clearly being supervised by the more senior tech for a reason. End result? An outlet that's not flush with the wall because a few corners were cut. I don't get why I have to pay you labor rates to show up at the job site with the proper equipment when I already told you what I needed to have done and I even sent you pictures _well before_ you arrived at the job site. It's not like this person had to leave my home and go far away and then come back (but even then, shouldn't you have some of these things in your truck, especially on the day of the job?). I'm sure he stopped at the Home Depot on the way from his previous gig to this one. I feel like levying a trip charge and labor rates for shopping is technically double-dipping. When I brought up these concerns to their customer support folks, I was told someone would be calling me back (after much resistance and arguing; they're exceptionally trained ... I felt like I called an insurance company to file a claim). Well, three days later, I haven't heard from anyone.

UPDATE 08/24: After getting nowhere with the back-office folks, the owner himself was kind enough to speak with me, hear me out, and send Justin out to make it right by his customer. I really do appreciate that. I am definitely pleased with the end result. However, I think it's important for customers to know, up front, that they're liable for the electrician's time spent procuring the parts needed for the job. If given the choice, I would rather go get them myself instead of paying labor rates for that Home Depot trip. It could be that I'm just that naive and that this is how the entire industry operates.

Jerell came out and was very professional. He was sent to us for a plumbing problem behind our dishwasher. Allison and White property management had him come out. But now they say nothing is wrong , I would very much like the report from Jerrel if possible, because these guys are giving us a lot of trouble because of this situation and nothing is getting fixed. Can you please help? Our address is 1013 12th St. NE in Hickory. He left his number with my son, but when we called it said mailbox was not set up. We could really use your help.

We were told to expect someone to come by between 8am and 8pm, and no one came. We called all day they kept saying they would contact an installer, yet no one would take the call. When we called and requested free service as they claim they do if no one shows up in your appointment time, and they made an excuse saying the call was never dispatched therefore getting around a free service. If I was able to give zero stars I would. I would not reccomend this company to anyone, I'd recommend you learn how to do it yourself before you call this company. It may be cheaper anyway.

...I would never and l repeat never use .. this

company again. They are very overpriced and use dishonest business practices. They will take your hard earned money and not guarantee their work and stick you with extra expensive fees that fattens their wallets. Avoid On Time Electrical so you don't regret it like I did. Do not be fooled by all their high ratings. Read the low ratings first.  Tells the real stories. Shop around this company is not reliable or honest. I wish I had!

Great service, arrived early and got the job done quickly. Good customer service. Chad was our electrician. Very thorough. Highly recommend.

Called this company after being referred by PNG, to get an estimate on supplying gas for a fireplace. No return call ever
When I finally discovered the number in my phone i used it to accommodate a tenant who claimed having a corroded gas line to a hotwater heater, preventing them from getting it turned on by PNG.
Met the technician after providing detailed information in location etc. The guy literally told me his life story, even though there were dozens of projects to get through. I felt obligated to listen because he remarked that I could easily fail his strict standards tests that would require him to shut off the gas service to my property leaving my tenants in the cold
After listening to him ramble on for about three hours I was able to process payment and get back to business
Next day I get a call from my tenants asking if I could get the hot water pilot lit, as nothing had been repaired.
Not only had this gentleman monopolized my time with his error ridden stories, but he had not bothered to do the only job he was called to do. I have to confess that I was attentive and polite during this entire debacle.
Not the first time I have had life marginalized by a member of PNG  staff or one of it's sub contractors and gotten ripped off in the process.
If anyone else has been walked over and  ripped off by one of these brazen BS artists I would gladly help facilitate a class action lawsuit because I will never get my money or time back

Called Tom a week ago to see if he could complete a job for us. Not only did he back out last minute but he also refused to take my phone calls. He decided to send a nasty email back and tell us its our problem not his. Looks like John L. and I have something in common. I DO NOT RECOMMEND USING HIM. He was rude and disrespectful and obviously has questionable work ethic.

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