Polk Electric

Since this review Polk electric has fixed all issues and made this right for me and my family.

I'm not only upset about this situation, but I'm disappointed. I have an older home and have used Polk Electric a couple of times to fix electric issues I've had. I had them install some outdoor lights for me (that haven't worked since day 1 and still do not) and smoke detectors. I have called about the lights at least twice and each time was told someone would fix them and it never happened. I didn't sweat it though because the people here are really nice. They're a family owned company and I know things get busy, but I'm disappointed in the situation that I feel they have put me in.
When I had the installations done I told the worker, Kirby, that I wanted a rewire. It's an old home. I thought it might be a good idea. He assured me that it wasn't needed. Everything is working fine, he told me. He looked at my electric panels and looked at the outlets and I trusted his expert opinion. Over the summer I had what I thought to be an HVAC issue that turned out to be electrical. Mr. Pope came out and he and the hvac person figured out the issue and he did a temporary fix. He told me he had to order the correct part and the next day someone would be out to replace it and they would fix the lights. That never happened. This week I had the same issue again and called Polk Electric to come out. I spoke with them by phone twice and in person. No one showed up.
So last night I called another company. What they showed me was upsetting. The panel box was burned and unusable. It was a fire hazard. I am thankful that my home is still intact.
I trusted this company to fix my home, not put me in a position where I could lose it. Very kind people, but poor workmanship. While I won't use them again I do hope that they correct these practices. They have the customer service portion of business going strong, but it stops there.

UPDATE: Since posting this review the company has apologized for their actions and they fixed the outdoor lights.

Polk Electric has done several jobs for us one being a very large job.  We are very pleased with their work and so are our clients. We can highly recommend them for any of your electrical needs. Work was completed on time and very reasonable in price.