Best Businesses in North Carolina

Our experience with Kevin was great.  Could not have asked for anything better. Very professional.  Kevin was also very flexible as we changed our original schedule due to a conflict and he adjusted with no issues. He fixed all our issues.  We had a leaking toilet and 2 faucets that had broken components.  All resolved on-time and the cost was reasonable.

Alex was great to work with. Fixed some electrical problems quickly and for a fair price. Would use him again.

My friend's dad, a naval captain, says There's only 5 minutes between half a$$ and first class. I chose J's because they have an A+ rating from the BBB. They lived up to their rating. The receptionist told me I'd get a call from the plumber on Wednesday. True to her word, Zach called me Wednesday at 0820, arrived shortly after, and thoroughly completed 4 projects. He went above and beyond by CLEANING UP AFTER HIMSELF and putting my belongings back after moving them. THAT was impressive in and of itself. My bath tub is fully functional, my toilet no longer runs, and no more leaky sink under my new sink. Grateful for the good service. I highly recommend J's Plumbing. They're FIRST CLASS!

Met January 6 and agreed on $3,500 to rough in 2 pedicure chairs and 2 sinks on a commercial property with a crawl space. Offered to pay up front or half, Tony Smith said it would be on completion. Seemed super on his game from day 1 constantly conferencing everyone in on phone calls, extremely impressed to say the least in the beginning. Was bragging and vouching for him when the subject of the nail salon came up. Unfortunately with higher expectation comes a greater fall. Agreed on a price and took until January 14 to get a quote. In the quote and per conversations, as a licensed plumber he would apply for the permit from Gaston County before we started. Called a few times in between and texted, no response. Other than a personal pet peeve to be ignored it's completely unprofessional. It takes about 2 weeks for Gastonia to approve a permit so I'm thinking any day now, and setting up next steps to work on the property and when to order the $70,000 of material to put in the salon. Come to find out today, February 1, Tony Smith never even applied for a permit. Nearly a month later and wasted. Not sure what the issue was. We were happy to pay $3,500 considering it's pennies compared to the overall investment. Will make a point to not recommend and not use for any future business.

UPDATE 2/15/21: Contacted ACC Plumbing and Backflow....pulled permit the same day, never missed a phone call or text. Roughed in 2 pedicure chairs, 1 sink, replaced rusted pipe as well as pass inspection in about 4 days. Cost me $4,900 BUT GOT THE JOB DONE!

I'm a new home owner so when my first plumbing problem came up of course i freaked and then I came here and Yelp didn't disappoint. I called in the morning and 2 gentlemen were at my house in the afternoon and everything was fixed and perfect in about an hour. I had a broken bathtub faucet and a clogged drain in a sink.

The nice part was the tech telling me that Moen will send me free parts in the future so I could save a little money that way. I'm a Fort Mill teacher and highly highly highly recommend. I thought the price was reasonable and the techs (plumbers) did a wonderful job.

Horrible experience. DON'T RECOMMEND. We scheduled them to come put in our sink at our new house. Dustin came to give our quote and we called dean to schedule our service. The first time we scheduled with Dean  they said they got stuck on a job and would be late. We waited 4hrs and then they said they could no longer make it. We gave them the benefit of the doubt and rescheduled for the following Friday morning. I texted them to confirm the day before but they never responded. We still held hope and showed up to the house early in the morning and waiting for them.. they never showed up. No response no text nothing. I would give 0 stars if I could.

If you need a tankless water heater expert, call them. Thank you Shelly for sending me to the right person to solve my issue and quickly scheduling the service call. Thank you Matthew and Denny for your professionalism and solving my problem. Great team.

Called these folks to repair items from a house inspection report on a house we're selling . Responsive, professional, punctual and reasonable quote. Will definitely use them again and would highly recommend to a neighbor.

I had a pipe burst on a Sunday night and looked for a plumber that I would call in the morning since it was late and I was able to shut off the water.  I found them through Angie's list and received a call very early in the morning from them saying they could have someone out there same day.   When I called him back he said he would have them out there after lunch and they were there.  

They crawled under the house and assessed the damage quickly and gave me an estimate on the spot to replace about 6 feet of piping.   They were done in about an hour, and even checked my hot water heater for pressure related issues.  They didn't try to up sell me, just gave me the invoice for what they quoted.   They did recommend some additional work that may help prevent issues going forward but nothing pushy.  

I have had several plumbing companies out, some big name ones, and I'd honestly say that Williams and Sons were the most forthright and honest company I have worked with and reasonably priced.  They are locally owned as well.   Great job and will recommend.

Uh...charging me 100.00 to fix a hole in the wall he charged me to make in order to troubleshoot a leak? The hole was about 14 inches square and could have been just 3 inches square. Another 65.00 to mount a shower rod...jeezus no! Also wants to charge an extra 2% just for using a debit card....Uh...Uh!

These guys did come out quickly but did not inform me of the cost until a week after it was completed I got a bill in the mail I asked the guy how much it was going to be he said we will bill you they did not tell me he charges for drive time was at my house for 30 minutes and charge me $156 in labor plus materials will never use again

Office Very attentive to customer needs, technician was
punctual, same day service call, Shane Bean, electrician , was professional, knowledgeable, precise with needs of a
50 yr old home, spent time explaining the needs for updating electrical work and the costs. Very impressed with IRV!!!
CT

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