Best Businesses in New York

Here is an update to my original review.  I have written this as a reply to the business owner's response as Yelp does not appear to allow me to reply publicly to the business owner.  As a side note, I am considering lodging a complaint with the Better Business Bureau regarding this incident.

Hitch, as I noted in my initial review, a civilized and normal response to a bounced/bad check should be to reach out to the person who cut the check in order to rectify the problem in a business-like fashion.  Why was I singled out to bear the burden of your mistrust of others?  As you say, you have encountered this issue before with other customers, some of whom I am sure were perfectly honest and were, like me, a victim of a misunderstanding.  Were you as duplicitous with them or did you make an exception for me thinking that I would just roll over and let this go?

You lied to my face about a problem with work that you performed.  You made me anxious about (i) the safety of the people staying in my apartment (which included a 2+ year old child), and (ii) the potential for property damage.  Hopefully you can see how twisted that is.  If not, then I feel sorry for you.

Sure, you do not have the time to wait for a few weeks for a check to clear or go to small claims court.  I understand that as I am a busy man too and I certainly did not have time to waste for you to come to my home under false pretenses.  Do you think that I have ample time to read through fine print that does not constitute a contract that I am (1) agreeing to, or (2) attaching my signature to?

If you were not comfortable with a check or if that was not your preferred payment method, you could have told me while we were conducting business in my home that Venmo, Paypal or credit card were alternative payment options.  The onus is on you (as the business owner) to inform me (your former client) of this.  Why was this not done?  Please do not rely on the fact that you sent me something in writing more than a month ago at this point.  We met face to face to settle payment when the work was done.  This could have easily been avoided if you spoke up.

More importantly, your first instinct should not have been to lie to me.  You have seen the building and the apartment I live in.  Does it look like it belongs to someone who (a) could not afford to pay your fee, or (b) would willfully and intentionally avoid payment for services rendered?  If you had even thought this through for a minute and reflected on our course of dealing, I do not think you would have approached this the way you did.

Lastly, I want to fully acknowledge the fact that you saved me significant cost with respect to my light fixtures.  Thank you for that.  However, I will also say this - cost was never an issue for me and I would have gladly hired you to do more extensive work if it was necessary.  What is important for me is that my home not be a fire hazard and that the lights function properly.  In addition, we agreed on a fee rate for the work done (in your words, let's get this down to the minute) and you wound up overcharging me for the work.  How is that fair or honest?  Again, please do not try to rely on a set of terms that we never agreed to for this work.  Especially when we had reached a hand shake deal on cost during our course of dealing.

I am sorry that things have turned out this way as well, but I have not done anything unconscionable, unethical or dishonest here.  Sadly, I cannot say the same for you.

Guys solved a very difficult electrical problem that several other service providers couldn't solve. Much appreciated. Superb, and a reasonable price. Can't get better than that.

Rich and his crew really take their time with their work and you can tell that they're all very passionate about what they do. I had two security cameras put up as well as a couple outside sconce lights all done before lunchtime these guys are amazing thank you so much!

We went with Mikhail as he was quick to communicate. Service was professional and no issues occurred. Would recommend to anyone searching for service in the area as well.

Ralph came immediately!!!! He probably saved our lives. I initially hired a cheap guy who left matches all over the furnace.
He explained exactly what he was doing so I could understand the furnace.
 I highly recommend this company. Easy ,great communication , and professional.

I called Nair to install pod lights in both the kitchen and living room area of my apartment. Gaston came the same day to look and quote me a price. After agreeing on the price we quickly set up a schedule for the work to be done in a few days to my surprise.  The work done was amazing and I couldn't be happier with the look and work done in one day! I definitely Nair electrical for any needs you may have in your apartment or house as the level of professionalism and work is first class. Gaston and his assistant wore masks and were very accommodating to any needs we had while keeping the work and any mess to a minimum.

i can only say good things about john at jem.
a professional guy who is on time who knows his stuff.
jerry g

Danny is awesome.  Fixed outlets outside and inside that didn't work right, added an outlet to the front of my house, installed a ceiling fan for me.  Honestly, really nice and knows his stuff.  On time and did extra things that I'm sure he didn't anticipate, thanks Danny!

Came same day to repair breakers, was fast and responsive. Chris did a great job and I will hire him again!

I hired Eric and his team to put in new outlets and light switches in my rental apartment.  They were totally professional, diligent and did an excellent job.  Also, they are nice guys.  I will definitely use them again for future jobs and highly recommend them.

We bought a 2 family home in Brooklyn and Cel Electric installed new electrical service for the entire house. Very happy with the service.. will definitely recommend and use them for all my future needs. Will rate them 10 out of 10.

Yoni was quick, meticulous, and professional. He installed an outlet under my sink for a new dishwasher and had to make a number of adjustments to space it correctly. I appreciated his patience with the job. He was also able to answer questions I had about a few other electrical concerns we had. I would definitely call him again.

Gave him a call about an issue & he walked me thru the possibilities with patience and honesty. His expert advice was able to resolve the issue and now I know which electrician i will call for any future needs. Thank you so much!!

Don installed a few outdoor flood lights for me along with an indoor chandelier.  He's efficient, fair with the pricing and would definitely recommend him for any electrical project.  He was quick to reply and scheduled quickly as well.

What a great job!  I am so happy with the work that Ray Lall completed. He arrived early and replaced three light fixtures neatly and meticulously. Filled in an open area around one fixture,  removed rust stains from the tile around another, and polished the chrome on all three fixtures after each installation. He was very professional and friendly. I highly recommended Ray and G & R Electrical.

Sergey was awesome. We had a broken bathroom ceiling fan. Sent him photos and got a quick response, even came to fix the fan on Labor Day. No complications, showed up at the time he said he'd be there and did the work. $220 for labor + $25 for the new fan. Thanks so much!

When a houseguest plugged a charger into a bathroom socket and half the apartment lost power, it was naturally alarming as we didn't know what the scope of the ultimate problem would be. Having just moved to the neighborhood, we weren't certain who to consult and after seeing Electrific's positive reviews and getting one more word of mouth reference we reached out. Avi was totally up front about the rate and was communicative the entire way through, from scheduling to explaining what he was testing and the scope of the likely issue, and his final labor + materials cost felt more than fair. We'll certainly call him again (but hope that it's more of a planned event next time)!

Handymaam is everything you could ask for and more! She is able to walk through a repair with you, access the issue, and find the best solution for you and your home. I had handymaam remove my broken shower door and she did this with ease. I look forward to working with her again soon.

Great service!! Super friendly and responsive, Roman fixed a light that other electricians hadn't been able to fix. A really great experience and would/will use Roman again in the future!

Great response time
They make a point of keeping contact with you by email or text
Professional and personable
Would highly recommend