Best Businesses in Buffalo, NY

Gideon was amazing! He responded quickly and was prompt on his arrival. He was very professional, efficient and reasonable. He was very knowledgable and it didn't take him long at all to resolve the problem. I would highly recommend him!

RIC Plumbing was awsome.  We had a major basement issue (which required front yard digging and basement plumbing issues to be fixed) and they had a crew there within an hour after me calling in a panic.
The crew was professional, knowledgeable, cleaned up after they left, did an amazing job and took the time to talk to us about what they were doing and why and also took the time to be personable and laugh with us as we were joking about the situation.  The quote and what we paid was on target with what we were expecting to pay based on previous water/sewer issues.
I can't speak more highly of this company, we will be calling them from now on for any of our plumbing needs.

I own a very nice piece of rental property in the Allentown District of Buffalo, comprising two flats upper and lower.  Last January on a very cold morning I got every landlords' nightmare call that my downstairs tenants, husband, wife and one-year old baby, had no hot water.  In a panic, I randomly called CKO Plumbing at 7:30 am and the owner, Ronnie, answered the call which already put me at ease.  I explained the situation, including the one-year-old, and Ron immediately diverted one of his drivers, who was heading to a non-emergency call, to the residence.  Within 45 minutes of their initial call, a plumber was knocking on my tenants' door which, to say the least, greatly impressed them.   Within three hours of my tenants' initial call, a new hot water tank had been installed and their hot water was back.  Remember, Ron did not know who I was and didn't even discuss how I'd be paying him.  I later Googled the amount I was charged for the specific tank and labor and the price that came up was exactly the amount of my bill.  Today, July 18th, 2018 my other tenant called and said the flush handle on the toilet had snapped off and the water in the tank did not fill up even when she flushed it manually without the handle. She had to use a pale.  I called Ron, again he answered the phone, did not recall my name or location but nonetheless had a plumber there within four hours and all was fixed with courtesy and competence.  My understanding is CKO Plumbing has been in business for many years located in Tonawanda.  They advertise they are family-owned and treat their customers as family.  Based on my two recent, positive experiences with this company, to say I can attest to that is an understatement.  I would highly recommend CKO Plumbing, whether for random emergencies or, I'm assuming, large projects as well.  Thanks for the great service Ron....Bill

I was very surprised to read a negative review of this company.  Being a single mom so often company's take advantage.  I had a plumbing company I won't mention try to take me for a ride.  When I called the owner for a hotel he was professional and o. Time.  He assessed the situation and was half the price.  Him and his son were clean, professional and courteous of my time and my house.  I have recommended him to all my friends and they all say the same.  His prices are fair and reasonable.  It's nice to know there are honest contractors out there.  I would hire them again and recommend them to anyone.

I highly recommend this company for all your plumbing and heating needs. A friend of mine told me to call them to repair my storm drain. They came out right away and took care of my problem within a couple of hours. They were very professional and very reasonable in there pricing.

Fast and honest service. They helped me out when I was in a pinch and didn't try to take advantage of the situation. I would definitely use them again and encourage you to give them a chance if you are looking for a great plumber.

Redoing the bathroom on our rental and contacted Kevin to refinish a bathroom before tenants had to be moved in June 1st. He knew about the job 2 weeks in advance and had agreed to do the work... May 31st he backed out, left us scrambling to find a plumber to finish the job. Completely unprofessional and inconsiderate. I understand that people are busy but some heads up would have been nice. Will never be using Kevin again and will not recommend him to friends and fellow landlords. Thank God for Mike Mangione for taking time out of his schedule to accommodate, sympathizing with our situation. Would leave 0 stars here if I could!

The company installed a sump pump and bubbler at my residence - I paid over $7,000 for the service and they left my front yard a ruined, muddy mess! The installation required them to dig a line to the street along the edge of my lawn and driveway - my neighbor had the same thing done, and a year later, you can't even see where the digging took place - - not mine! Moser's claimed there was so much dirt because they had to dig so deep - and that they didn't want to take the dirt away because I could end up with a sinkhole once the ground settled - that was November 2020 - now in March 2021, the mound of dirt is still there and has ruined my lawn and looks so awful - it will cost me a fortune to have a landscaper to fix it. I called the owner and he said he would come and take some dirt away this past Saturday - never showed up and never heard from him! What a terrible way to treat a customer!!

ABSOLUTELY AWFUL TERRIBLE service. If I could give 0 stars I would!!!!

Service tech Kevin S came to my house to cable my main line because it was backed up. After cabling for 2 hours he told me it's clogged. Well yeah it's clogged that's why I called you guys to fix it!!!!. When I asked why it was clogged he then responded with I don't know. His next idea was to pull the toilet and attempt to clear the line through there which would have cost me an additional $300-400 on top of already paying $250 for absolutely nothing. Luckily I said no thank you.

I called Roto Rooter and they fixed the problem within an hour and a half doing the same exact thing !!!!

Oh it gets better, I called and spoke to the manager Steven, he was extremely rude, cocky, arrogant, and talked down to me.

DO NOT RECOMMEND, do not fall victim to this company. I hope I can save the next person hundreds of dollars by leaving this review.

I've used The Plumber about 4 times since October 2019. The plumber himself is very good and professional and I've never had trouble getting them over to my home. So the first 3 visits were good experiences. This last visit in March 2020... not so good. My bathroom faucet broke. I made an appointment for the The Plumber to come over. I went to work. My son was home. The plumber couldn't repair the old faucet. A new one was needed. The cost was just over a $1000.00. For a bathroom faucet and installation. Later, I did a quick search online and found the exact bathroom sink faucet for under $200. Ridiculous mark up! I did give the go ahead to complete the work so that's on me. But with those prices, I can't use The Plumber again. Good Plumbers- but outrageous mark up prices on their parts. Legalized stealing.

These are the biggest scam artists I've ever come across. They gave me total quote of $3000 for some work I needed done, had Hertel Plumbing come over for a second estimate, $400 total for the estimate and repair. They are the best. Run for the hills from Zinzola. If I could give 0 stars, I would.

My shower was not working with only one bathroom it took them 1 week to get here and when they did they quoted me $1900 to replace me faucet in the shower and I had to supply the faucet. That is robbery. I called another plumber and they charged me $300 to install and I supply the faucet I want. I can't believe these guys are still in business. I usually don't write reviews but this one was ridiculous. How they take advantage of people this is just not fair