Description
At JR Swanson Plumbing we measure ourselves not against our competitors, but by the relationships that we build with our commercial & residential customers. Support and service to our customers provided through our valued employees is our number one priority. Our Mission is to continuously build our business based on the customer on the customer relationships we develop every time we provide a service.
HISTORY
Established in 1998.
J.R. Swanson Plumbing is family-owned and operated and has been offering plumbing and heating contractor services in Niagara County and throughout Western NY since 1998. As one of the top plumbing contractors Western NY has to offer, we know how to get the job done quickly and done right the first time. Take a look at the plumbing services we offer which extend from residential to commercial plumbing, as well as plumbing installations for new builds. J.R. Swanson Plumbing offers you the skill of a dependable plumbing contractor, reputable quality, and competitive prices. Our many years of plumbing and sewer cleaning experience have taught us how to get the most out of our crews and plumbers, thus giving you a finished project in a professional, time-efficient manner.
ABOUT BUSINESS OWNER
In 1998 working only out of a pick up truck, James R. Swanson established J.R. Swanson Plumbing Co, Inc. and he has since been providing licensed and insured professional services throughout the Western New York area.
In 2005, the company built and moved into their new complex at 413 - 103rd Street, Niagara Falls, New York. The office and 6,000 square foot warehouse is located at Williams Road and the LaSalle Expressway.
Reviews
Fast, courteous, and reasonably priced.
Had a sewer issue, they came out and fixed within a couple hours. The plumber that came to the house went above and beyond of what was expected.
Highly recommend!!!!!
I would not call them again if it was the last furnace place on the planet! Sold me a Guardian furnace that they had put a York decal on! It's a low model furnace made by York. Their service guy was a real con man, driving around doing side jobs with their vehicle, stating he had Jim's blessing. The central air condenser only lasted a 1 1/2 years ! They sent a guy out that could not find the leak, had no idea what to do, I had to read him the instructions for the dye test. Finally I had the unit replaced by somebody else. I had given these guys a 200.00 tip when they put the furnace in not knowing what they had done, shame on me. Called their supplier, furnace manufacturer, got letters from them.Decided to much trouble to get a lawyer and go through court. The company's GM was nasty and said to bad for me!
Jeremy B.
04/12/2013 12:00:00 SA
They came quick, prices were reasonable, and gave great 'what should I do next' advice. World class service for problems nobody really wants to deal with (plumbing/sewer). Will call again if problems ever happen again.
Carol B.
12/12/2018 12:00:00 SA
I was taught that if I didn't have something nice to say about something then I should keep my comments to myself.
So mums the word!
Kyle F.
03/05/2021 12:00:00 SA
ABSOLUTELY AWFUL TERRIBLE service. If I could give 0 stars I would!!!!
Service tech Kevin S came to my house to cable my main line because it was backed up. After cabling for 2 hours he told me it's clogged. Well yeah it's clogged that's why I called you guys to fix it!!!!. When I asked why it was clogged he then responded with I don't know. His next idea was to pull the toilet and attempt to clear the line through there which would have cost me an additional $300-400 on top of already paying $250 for absolutely nothing. Luckily I said no thank you.
I called Roto Rooter and they fixed the problem within an hour and a half doing the same exact thing !!!!
Oh it gets better, I called and spoke to the manager Steven, he was extremely rude, cocky, arrogant, and talked down to me.
DO NOT RECOMMEND, do not fall victim to this company. I hope I can save the next person hundreds of dollars by leaving this review.
Nikki K.
02/12/2019 12:00:00 SA
Wish I could give zero stars .
J.r Swanson plumbing is a literal joke , charged us $250 to come in our basement and not have the right equipment. Couldn't get a a phone call back until
Wednesday. Do not call them with a emergency go somewhere else.
P G.
02/11/2018 12:00:00 SA
Had a plumbing emergency, gave these guys a call and within a few hours I was back up and running. I will use this company again in the future
I have been dealing with these guys for a few years now . They are reasonable and reliable . The guys have always done a great job when they have come to my home . I have recommended them to my friends and coworkers .
Penny R.
06/07/2019 12:00:00 SA
Tom Smith from JR plumbing came out because I had a slow running pipe from my laundry backing up. Tom called before he came, and was friendly and pleasant even to my inquisitive cats. Pricing was fair, and professional. Great job Tom. You give Swanson's a good name.
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