My mother used this business on the recommendation of another plumber to replace a faucet. She tried to get a quote from them repeatedly but they wouldn't provide it. She finally had no choice but to have them repair her faucet. Two plumbers came to change the faucet, charging her labor for 2 installers to replace it (no pipes, no shut-off valves, nothing more) and one of the installers did nothing but sit outside. They overcharged her for the labor and for the faucet itself. when she tried to get an itemized bill of the very expensive total ($680), the plumber kept calling her Karen on the phone when she repeatedly told him that was not her name. His reply was always - ok Karen. They were so unprofessional, treating a retired person who lives alone horribly and taking advantage of her in a way that I have not seen a business do before. They completely disrespected her and took advantage of her. I would never use this company and would never recommend them to anyone.
