Best Plumbing Services in Indiana

Schüler had the fastest response, the most reasonable price and were the most friendly of any plumbers we called. The job ended up being much bigger, but they stuck to their initial quote. I will call them if I need repair work again!!

Had a leak in the second story bathtub. We got an initial estimate that would have required several hours of work including cutting a hole in the ceiling. Fortunately we got a second opinion from The Final Touch and found the solution to be much more simple, saving us tons of time and money!  Thank you!!!!

We awoke to a dead and leaking water heater. I called a few big city plumbers and they couldn't help us today. A neighbor had worked at Atwell so I reached out to them. We communicated through text (my preference) and within a few minutes it was evident that they could help me. Mr. Atwell, himself, was at the house in about 30 minutes for a quick consult. His son arrived about and hour later - with a helper. The water heater is in a very tight space and installation was not easy. I expected there to be some additional charges...but there were not. Communication and service were first rate! Highly recommend!

I have had David Bond do work for me both in the commercial aspect and the residential field and he has never disappointed!!!!  He is so thorough and if he finds anything else wrong he will fix it as well!   He's always on time and does what he says when he says it!!

We have tree root issues in our septic tank.  I spoke to Cecil 3 times and in all the calls I was very clear that we needed help with our slow draining tank.  In every conversation with him I had to remind him of this.  The 2nd time he called, he told me we should postpone the tank visit as he didn't have the time that day to do an eval.  This is the bottom line, they are not a full service septic company.   Don't let them waste your time.  Our situation only got worse because of him. Then he texted over and over again to try and justify his failure with the We are really busy defense.

I had Bedell come out to replace a water heater in a rental property I have in Indianapolis.  Despite telling me they would get out and replace the water heater as soon as possible (24 - 36 hours), it took them nearly a week to get the work done.  They were poor in their responsiveness and took no accountability for the delay which, rightfully so, really upset the tenant who couldn't shower during the outage and blamed me as a landlord as a result.

Their poor communication and inability to meet their commitments are why I would never use them again. Additionally, their bill came out to $200 more than what they had previously told me with the rationale being that the water heater needed as an odd size.  

There have to be better plumbers in the Indianapolis Metro area.

If I could give zero stars I would. This company has been the worst service company that I have ever dealt with. They were hired (not by my choosing) by Utility Shield, to do a sewer line repair in our backyard. They said they would repair the line from our back deck stairs to the alleyway. They did not. Instead they repaired only the part of the line 40 feet in the very middle of our yard, to the alleyway, leaving a giant clean out pipe in the middle of our yard. To top that, a giant mound of dirt 3 feet higher than the level of the rest of the yard, as well as a mound of dirt in front of the entry to our garage. My wife got her truck stuck trying to access the garage. The icing on the cake, they hit a power line buried to our detached garage and now it has no power. When I called their emergency line and explained that they left our yard and entry to our garage a disaster, a giant clean out pipe in the middle of the yard (which is buried currently under 3 ft of dirt), a mound of dirt in front of the entry way to our garage causing my wife to get her vehicle stuck, and striking a buried power line that caused us to lose power to the garage, his answer to all of that simply put....not their responsibility. What an awful company. The communication, or lack thereof,  with their office is terrible. Their employees don't care how they leave your property, or what they damage, because it's not their responsibility. Stay far away from priority plumbing. I will be filing formal complaints against them with UtilityShield as well as the BBB. DO NOT USE PRIORITY PLUMBING! Trust me.

The plumbers do OK work but I think the rates are pretty high ($100 hour) and they charge you labor for travel time and I believe when they had to go get parts. Nearly $500 for replacing a washer box and couple washer water lines and to try and determine where moisture in garage was coming, from washer or elsewhere (could not determine). Maybe these are normal rates, but seem high to me for work done. Should have found plumber that charges by job instead of hourly rate.

I made an appointment with Lawrence Plumbing on a Wednesday for repair of a leaking outdoor faucet on the following Friday The time came for the appointment and no one showed up.  I called Lawrence Plumbing twice soon after the appointment time to request a status report and each time left a message when no one answered the phone.  I never received a reply and subsequently hired another plumber.

Recently we had this company clean out our grease trap, which they have done many times before.  The gentleman running the truck dumped gallons of grease waste from their truck into our kitchen.  They had no back up plan or equipment to clean it up so it took them 30 minutes to even start cleaning this horrible mess up.  We lost hours for our employees and the smell after they were done with a very surface clean up was horrible.  When I, the owner, arrived at the end of what was 3 hours to clean up the issue (which again is just surface, the stench is still very much there) the man who caused the issue made excuses and never once said he was sorry to me for what happened.  We are now dealing with the smell of grease, which we don't even use in our restaurant.  It's been a nightmare of a situation.  All mats have had to be replaced, they damaged our wall during their clean up and it goes on.  Mistakes do happen but the worst part is they have not given a true apology or even acknowledged why this is a problem.  The owner took over 24 hours to look at the issue.  I asked for a call and instead he showed up in the middle of lunch rush and looked at the kitchen and said he doesn't see the problem.  The smell get's so bad we cannot have our door or large window closed.  His response was it's just grease - the smell eventually goes away and you know grease isn't a hazard right?.   I'm so surprised at the lack of care and concern and even just basic customer service.  Especially for a company we've used for years.  It's already cost us over $1,000 in lost wages and mats alone and I have no idea what the cost will be for our damaged wall and floor.

To be clear, I have not used their services, but I did witness the man in glasses and the gray van yell in a violent and overly aggressive manner at the car in front of him because of the traffic. The work may be good - who knows - but do you really want to support someone that is verbally abusive and aggressive to a stranger when in standstill traffic?  Thankfully, the company name and contact was on the van to clearly identify them.

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