I have never been so impressed with a service company- EVER! We called out to Schuler Plumbing to rearrange some plumbing. Schuler's owner, Gene, took the time over the phone to walk us through what we need to do to determine the actual work needing done (Like behind the drywall or simply underneath the sink?) He spent probably 15 min with us and was so nice and patient over the phone and answered all of our questions. Last week, we had arranged to have one of their plumbers do the work this afternoon. Then first thing today, they called to tell us that one of their plumbers didn't make it in to work today (it happens) and they'd try very hard to get us in. Not only did they get us in, but earlier than expected!! Kenny, came out and he realized it was actually wasn't as difficult as we anticipated. While there, we asked him to do another simple job as well. He said he needed a part for that and he could come out and do both at once and just write this call up as an estimate/ no charge today. He saved us a few hundred $$! I was so thankful! I told him how impressed I've been with the company and that he has a good place to work for. He's been there 23 years and didn't have a single bad thing to say. I love a company that treats not only their customers right, but also their employees! Thy are open and honest and one you can really trust! Now, I can't wait to get my kitchen done!
