Terry Cox Plumbers

They advertise on Angie's List by offering $99.00 for 2 hours of plumbing labor, so I purchased this deal and this company never showed up.  The first day they rescheduled, the second day they didn't show up at all.  They also lied and said they were on their way.  I took 2 days off work waiting for these people, they didn't have the decency to even call.  I finally called and left a message for the owner himself (Terry Cox), he FINALLY called me back much later and suggested that I cancel the service call.  What kind of business does this?   I'm typically very fair when I judge businesses, but this is some of the worse customer disservice I've ever experienced.   Strongly advise you to consider alternatives before you hire them.

Terry Cox and his so called partner, Ray prey on the elderly. They were referred by a City of Chicago water inpector to do a big plumbing job for my father, whom is a retired City of Chicago worker. The first estimate was $7,000, the next day my dad was presented with a contract of $22,000 for repairs, which he paid. However, they left the place in shambles everyday with exposed safety hazards.   3 day job took 2 weeks with daily issues that were popping up to add to my father's total expenses. Several complaint calls were made to Terry Cox the owner, he would screen his calls and returnm the calls two to three days later. When Terry Cox went out of town, Ray his nephew requested an additional $2200 in cash from my father and begged my father not to let the owner Terry Cox know of this transaction. Once Terry was notified he came on site, he stated he would replace the concrete porch and the landscaping due to the unprofessional behavior from his nephew. They replaced the porch with no support and the landscaping is less than, to say the least. There are large spaces between the concrete and the dirt. There is even a family of stray cats living in the space. When we threatened litigation, Ray called and used profanity and was threatening towards two family members. We are now pursuing action with the BBB and Lisa Madigan's office and have contacted several news stations' investigative reporters. These thieves that prey on the elderly need to be put out of business!!!!!