The house I grew up in needed a major freshening up and the job was going to be much more involved than I or my parents were capable of doing. 3 bedrooms needed painting ( including ceilings), the back stairwell needed to be painted, the front entrance needed new tile, the living room needed to be painted and worst of all the wallpaper needed to be stripped in the long hallway leading to the bedrooms and then needed to be painted as well. Basically, the entire house needed a make-over.
After shopping around for painters, handymen, and everywhere in-between, we decided to go with Petersen Home Solutions. Jason, the owner of the company came over to provide a free estimate and offered many suggestions as to how to proceed with the project. Jason was very knowledgeable and presented a game-plan that we were comfortable with and we decided to hire him on. The main selling point was that he informed us that he would not leave the project until completion i.e. would not take any other jobs or leave our house a mess while he worked elsewhere. Having heard horror stories of half completed work and other nightmares, this promise gave us the piece of mind needed to begin this large project. Thank goodness we made the decision as we could not have been more pleased with the results.
Jason began the process by allowing us to pick the paint, color-scheme and even the store we wanted to get the supplies from. After we made our decision, he did all the shopping and picked out the supplies necessary to do the job. Having obviously saved all the receipts, Jason completed the first days work, got our approval and charged us for the supplies and the hours worked (extremely reasonable rate!!). He then informed us that he would not seek any further monies until completion of the job.
The bedrooms were the first to be finished and the paint job was wonderful. The place looked brand new! On a side note, Jason was very informative and explained his process while he was working. This may not seem very important, but I was able to learn a lot while watching him work. He was also very honest with us. The wallpaper stripping was going to be the main adventure with this job. He informed us that even though we wanted everything off the walls and them re-painted, the walls were very old and made of plaster, not drywall and that could pose a potential problem. He assured us that we would find an appropriate solution.
After the bedrooms were completed, the back stairwell and ceiling was completed. After watching how difficult and seemingly dangerous the task looked, I was amazed at how he worked. Being charged a very reasonable hourly rate, I was thrilled at the efficiency with which the job was done. The living area and tile was done next, again flawless. The hallway was the last piece of the puzzle and also the one that could pose the biggest problem.
As Jason began to peel the paper from the wall he discovered that there was not just 1 layer, but rather 3 layers of paper and a layer of paint on the wall. It would be nearly impossible to get it off. Jason decided that the best way to proceed was to get a steamer and begin the arduous task of steaming all the layers of paper off. After watching this process I never wanted to see wallpaper again. Remarkably all of the wallpaper was able to be removed after a long and difficult process. Jason stayed with the process and made the best of a bad situation. When the paper had all been removed Jason was able to paint the walls and they looked remarkable. I felt like I was in a completely different home.
Finally, as everything was now looking amazing , the front window sills we had tried to stain ourselves a few years earlier stuck out like a sore thumb. We asked Jason if he would be able to fix them for us. Even though this was not part of the original contract and was going to require more time, Jason made sure he finished them for us before starting his next job. I even heard him turn down a job because he was not finished with ours. While I felt bad, it was at that moment when we realized that he was a man of his word and that he really cared about the quality of the job he was doing.
On the final day of the job, Jason fixed various odds and ends with the house while he was waiting for the final layer of paint to dry. Doorbell chime, outlets, a chipped piece of wood, and even moving furniture back for us, all just to make our home look better, on his own time.
Overall, I could not be happier with Jason, Petersen Home Solutions, or how beautiful our house now looks thanks to the hard work and dedication from an owner of a company that really does get it. It was a nice surprise and a pleasure to deal with a company and owner for that matter that is not satisfied until the customer is and puts the paying customer first. I recommend Petersen Home Solutions to everyone that needs work done on their homes and I will no doubt hire again!!!!!