Bill's Plumbing & Heating & Sewer

The plumber was efficient, knowledgable, and nice. The two problems with my sink seemed to be fixed but a couple months later one issue returned (reduced cold water pressure). They came back, discovered the root cause (a coil thing that kinked up over time), replaced another part and did not charge me. I appreciate that they guarantee their work. The guy who came the second time was also very nice and knowledgable and he spent a lot of time investigating the mystery cause of the problem.

By far one of the worst of the lot!!

Communication should have been the first red flag.  

I picked the place because of the proximity to my property.  I figure I could use a trusty plumber since I had multiple properties in the area.

Bill gave me an appointment time and promised to call an hour in advance.  Fail!  Did not call and did not show up at advertised time.

When i called, he proceeds to make all types of excuse.  

Finally sent someone out who showed up 3 hours after the fact.  

The man quickly assessed the situation and said he would get the job done for a quoted price.  I haggled with him for a cheaper price. He agreed to the price but did a cosmetically terrible job. Plumbers should take pride in the job they do.  Not this service.
That didn't bother me as much.  My problem is that the drain is still leaking.  How can you proudly fix a drain as a plumber and the drain still leaks?  At least glue the leak properly

Called Bill the next day to let him know that the job done was terrible and he made all types of excuses why. He says the drain needs rodding and there's grease everywhere. I wasn't told this when i was making payments. So why not offer that information when you fixed the drain in the first place?  When I go to the mechanic to change my oil but my engine has a hole in it... he'll mention it to me.  

Not with this service.  Patched the problem and took the money and ran.  Not even a receipt.

Do yourself a favor.  Do not use this service.

If I could post negative stars... I would. These people suck!! They're too old and absolutely CANNOT do simple jobs. Too expensive. Take up tons of time. Require 3-5 days for simple things. Don't follow through. Never again