Best Plumbing Services in Jacksonville, FL

I was a bit dissatisfied at first due to a scheduling mixup. However, the next day Josh arrived on time and with great energy. I needed to have the faucet in my shower fixed but he earned my trust by doing great work and not pressuring me. He gave me options I didn't know I had so that I could research & make informed decisions on things that had seemed too daunting to have addressed for years. I then set another appointment to have all of my toilets replaced, garbage disposal removed, a set of shower fixtures replaced-and Josh even quickly resolved a bad odor that was coming from a drain in my laundry closet for years that myself and family had unsuccessfully tried to resolve. He paid attention to detail and efficiently removed the garbage disposal and installed the new pipe in a way that gave me more space under the sink. I'm very pleased and will use Premier Plumbing, LLC for my future needs.

Dan Smith is extremely professional and responsive!! He helped us with replacing an igniter and oven element for our gas oven.  There was a small glitch a couple months later with the electric connection and he came first thing the next morning and fixed it with no charge!!! Not even a service charge.  He stands by his work and we highly recommend him!!

This company is punctual, clean and very helpful. Very friendly and they answered all our questions! They had our slow flushing toilets working in no time! Inexpensive too!

I can't say enough about our experience with Zane.  He is responsible,   professional, reasonably-priced and otherwise a pleasure to have in your despite the fact that he was there to fix a plumbing problem. I agree with all of the compliments written in the previous reviews and am delighted to finally be able to write a good Yelp review on a home repair service provider.

Made appointment, then took pic of traffic and cancelled! UNPROFESSIONAL AND UNRELIABLE. Newsflash: I go to work regardless of traffic.

I called this company for a couple of small jobs at a rental property.  The appointment was lined up for the morning, and the tech was supposed to call the tenant 30 minutes before arrival so he would know when to expect him.  Instead, I (the property manager) received the call around 8 in the morning to say he would be at the property around 8:30 am.  He made a comment about the fact I never sent him the tenant's contact information, when I actually did the week before, by text, liked he asked.  In any case, 30 minutes came and went, and the tenant called me around 8:50 am to ask if the plumber was still coming.  I called the plumber to tell him the tenant had to leave soon for work, and asked when he might be there, to which he responded he would be there shortly, and had an attitude about it.  

At 9:15 am my tenant let me know he had to head to work, but told me the back door was unlocked and the upstairs tenant was aware the plumber was coming and would let him in.  Not even five minutes later I got a call from the angry plumber saying he was at the property and no one was home.  I started to tell him the door was unlocked and the upstairs tenant could let him in when he cut me off and told me to find someone else for the job.  He never stepped foot inside and had the audacity to have an attitude because HE showed up 45 minutes later than HE said he would.  He also accused me of never having given him the contact information he needed after I forwarded him the text I had sent the week before.

I told him I would gladly find someone else as he had been very rude and unprofessional.  I seriously have no idea how this company has the rating it does.  Buyer beware.

Two bathrooms in my property were backing up. I was extremely irritated because the same issue occurred 3 months ago and was supposedly fixed by another plumber. This time I called Jim to check it out. He found that the previous plumber used improper pipes and connectors and never tied the laundry to the septic. None of the previous work was done to code. He discovered the prior work required a permit which the previous plumber never pulled. Jim came in and replaced everything with the required materials and pulled all the correct permits. His work was inspected by the city and passed with flying colors. His service was superb! I love how he took the time to go over everything he was going to do in great detail. He also helped lay out how exactly I should go after the other plumber to get a refund and even offered to represent me in court. If that's not great service then I don't know what is. Let's just say I'll be using Jim over and over again. I highly recommend his service!

Mike Scott plumbing is the best plumbing I will definitely call them the next time the crapper breaks

This company has given us the worst customer support that we have ever encountered from any company that has sold us a active unit send out worthless the technicians nothing has worked right at all from day one not impressed not happy not please don't deal with them

SCAM ARTIST
Signed a contract for plumbing services and issued a deposit for the services.  

6 weeks later, the services have not been performed.  No contact and will not answer phone or return calls.

The worse service I've ever experienced! A tech came to diagnose the problem, and then would not return my call! It's currently been 10 days of calling every single day and leaving multiple voicemails for the company, NO ONE has called me back! I'm not even sure it's a legit company at this point!

Trip charges are a standard in the business. We had them when I was a building automation tech (retired now). I can see how a homeowner can find them annoying, but I understand them.

I had a kitchen faucet to replace. The tech was an experienced man. Friendly and polite. He did the work quickly and competently. Cleaned up.

Communication was poor. I was scheduled between 10-11am. I was called at 12:30pm to say he was delayed. I also understand delays, things happen on jobs which are out of the tech's control. But call with the 'bad' news.

Called out to repair toilet that would not drain properly, the tech tried to clear the line and it still did not drain properly. He said the toilet is old we need to replace it and then should drain fine. I bought a new toilet and installed it, with no luck. When I called the office to get them back out to repair the problem, the staff was very rude and aggressive.  I paid them for a service  that they did not provide and they wanted to charge me again for the service while being rude and yelling at me.

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