Best Plumbing Services in Jacksonville, FL

I was a bit dissatisfied at first due to a scheduling mixup. However, the next day Josh arrived on time and with great energy. I needed to have the faucet in my shower fixed but he earned my trust by doing great work and not pressuring me. He gave me options I didn't know I had so that I could research & make informed decisions on things that had seemed too daunting to have addressed for years. I then set another appointment to have all of my toilets replaced, garbage disposal removed, a set of shower fixtures replaced-and Josh even quickly resolved a bad odor that was coming from a drain in my laundry closet for years that myself and family had unsuccessfully tried to resolve. He paid attention to detail and efficiently removed the garbage disposal and installed the new pipe in a way that gave me more space under the sink. I'm very pleased and will use Premier Plumbing, LLC for my future needs.

Came out to hook up a new gas dryer.  Did a great job.  Showed up when they said they would.  Certainly would recommend!

Their service is top notch. Kyle and his guys are very timely and courteous. They went above and beyond for our recent service call and I will definitely recommend them to anyone who is need in for a plumber and crew that care.

This is by far the best plumbing company I have worked with. Zane and his crew have installed my water softener, outdoor shower and irrigation meter. They have also helped unclog pipes from root damage. They are always quick to respond, priced very competitively,  professional and clean.

Made appointment, then took pic of traffic and cancelled! UNPROFESSIONAL AND UNRELIABLE. Newsflash: I go to work regardless of traffic.

I called This company to inquire about coming out to a home that I manage in the area. He was very rude overall and ended up hanging up to me. I was hoping to have a great relationship with a plumber for this home and another; however during his call, he was unwilling to work with me because I am work for a property management company and he's fighting to get paid from other management companies. I assured him that this wouldn't be a problem as I could pay at time of work with a credit card. he stated he does not take credit cards. We discussed service fees and then that is where he stated his service call fee of $125 to look at a toilet. From there I asked him if that was standard cost as it seemed a bit high (just a general question as I am not from that area). He then proceeded to say if you don't like it and it's too high then look for someone else. Then he hung up. I called this company because of the high reviews he had. WOW, I was wrong but glad I found out before he did anything on a home that I manage. Will never use this company again, simply rude, unwilling and unprofessional. Can I give 0 Stars??!!

We had our cast iron sewer lines fail which required a full re pipe and  new connection to the city.  Our water lines were also failing.  This was a a massive job that included trenching, demo of concrete, and some wall demo. My concern was how disruptive it might be to our tenants.  Jeff was incredible...he worked diligently and efficiently to minimize the disruption, kept us updated with photos of the daily progress and rebuilt all of the areas where he had to break concrete.  The jobsite and property was left better than new, with new flooring and paint that matched. He even fixed a dishwasher leak that wasn't part of the bid, it was a very nice touch.   Its very rare to get this level of service with plumbing companies and I cant recommend them enough for small or large jobs, they have my business for life...A+

We saw good reviews and called Mike Scott Plumbing due to our hot water heater not delivering hot water. The water was luke warm. It seemed warm for a moment and then it would go cool. The first time they came out, they said it was due to an electric power surge that threw off a master temperature switch. They tested with their hand to see if the water warmed in our kitchen and it was and told us it was fixed. Unfortunately, the next morning we had luke warm/cool showers again. We called back again and they came out and they did not charge us a service fee to return, just for parts. The repair guy they sent out seemed very bewildered. First, he said it might be our electric saver on our circuit box that might be turning off our water heater to save power. We might need to call our power company. (Huh?) Then he said our water heater was only putting off 120AMPS instead of 240. He had to call another technician to ask questions and realized he was reading the amps wrong. We explained the tank wasn't that old. Then he said it was our heating elements, and he changed those and replaced 1 thermostat - just in case. He tested the water from the sink and said it was fixed. Next morning, luke warm/cool showers again. We couldn't believe it! My fiancé and I are not mechanical handy people and we want to trust that the professionals we hire know what they are doing. Two different technicians came out, that's two techs who had no freaking clue. They were very nice guys but apparently oblivious. After spending $200+, we couldn't immediately afford to keep plugging away at it and we felt like calling Mike Scott Plumbing back was futile. I mean, they just didn't inspire much trust in their skill set. We wanted to know where the techs were that inspired all these supposed great reviews. We just weren't going to give them anymore of our hard earned money. We just decided to take luke warm/cool showers for a while, which sucked. In an unrelated issue, yesterday morning I noticed a slow steady constant drip from one of our showers despite the handle being off. Google said it was a valve inside. We decided to call Jim Brady Plumbing and while they were fixing the shower - we also asked him to look at the water heater. He looked over our water heater and he said - well one of your thermostats isn't set. We asked, One of them, isn't there only one? The previous repairman replaced it. We told him the whole story. There are TWO! Two freaking thermostats on our water heater so what good does it do to replace only one? If that was even the issue to begin with. I Googled our model (yeah, the number is on the tank guys) and confirmed in the manual - there are TWO! I mean if I can Google, can't your techs? Guess what? We have hot showers - wonder of wonder, miracle of freaking miracles! Someone actually knows what they're doing and it took one trip and 15 minutes. Now, we are left with questions as to whether we've wasted money replacing elements and thermostats and draining the tank of water when all along, it was a setting or maybe it was just one faulty $10 thermostat. I mean would Mike Scott's techs ever fixed our water heater or would they just have made us replace it. Thankfully, we didn't have to find out. If you provide a service, send people who know what they are doing. Know your craft. And sure, you can come out again and again but if you can't fix the problem then it's moot. And we work, we don't have the time to sit in our house for repeated visits.  $200 is a lot of money for us and it's not cool to take advantage of people. This is the digital age folks, reviews go everywhere and I hate leaving negative ones, I'm not a mean person but truth is truth. You either deliver on the promise or get called a liar. I will never give you any more of our money nor will I recommend you to anyone, and I know A LOT of people.

This company has given us the worst customer support that we have ever encountered from any company that has sold us a active unit send out worthless the technicians nothing has worked right at all from day one not impressed not happy not please don't deal with them

SCAM ARTIST
Signed a contract for plumbing services and issued a deposit for the services.  

6 weeks later, the services have not been performed.  No contact and will not answer phone or return calls.

Derek went above and beyond. Stoppage issue with old cast iron pipes. So nice. So knowledgeable. Highly recommend!.

Trip charges are a standard in the business. We had them when I was a building automation tech (retired now). I can see how a homeowner can find them annoying, but I understand them.

I had a kitchen faucet to replace. The tech was an experienced man. Friendly and polite. He did the work quickly and competently. Cleaned up.

Communication was poor. I was scheduled between 10-11am. I was called at 12:30pm to say he was delayed. I also understand delays, things happen on jobs which are out of the tech's control. But call with the 'bad' news.

They sent a plumber to my house to unclog a shower drain and ended up breaking the bottom hinge of the shower door. The plumber left the door half open and dangling at an angle and left the house without saying anything about it. I called the office to complain and the woman asked me if it was possible that the door just broke by itself. When I said no, she then asked me if it's possible that the door could have broken by itself in a few days because it was old. She was very callous and condescending.

I called back and spoke with the owner who agreed to replace the door. He later changed his mind because the door cost too much.

This was an awful experience. DO NOT USE THIS PLUMBER!!!

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