Best Plumbing Services in Jacksonville, FL

I was a bit dissatisfied at first due to a scheduling mixup. However, the next day Josh arrived on time and with great energy. I needed to have the faucet in my shower fixed but he earned my trust by doing great work and not pressuring me. He gave me options I didn't know I had so that I could research & make informed decisions on things that had seemed too daunting to have addressed for years. I then set another appointment to have all of my toilets replaced, garbage disposal removed, a set of shower fixtures replaced-and Josh even quickly resolved a bad odor that was coming from a drain in my laundry closet for years that myself and family had unsuccessfully tried to resolve. He paid attention to detail and efficiently removed the garbage disposal and installed the new pipe in a way that gave me more space under the sink. I'm very pleased and will use Premier Plumbing, LLC for my future needs.

Starting in 1998, I've repeatedly chosen to work with Dan of G.A.S., a few times for repairs, after he installed 6 nat. gas appliances in my home in Springfield--2 wall heaters, then 2 fireplace gas logs, later switching to gas dryer & stove.
Today we had to replace the 1st 2 wall heaters he installed in 1998, so 22 years ago.
Dan is responsive, prompt, thorough, careful to explain all you need to know, all bases covered, resolves every detail, reasonably priced.
FIVE STAR SERVICE EVERY TIME!!!

Atlantic Plumbing did my rehab house. Excellent service and prompt. if he says he's going to be at the site at 10 AM he is.
Thanks so much!

They came when they said they would show up and stayed until the problem was fixed.  They came for an entirely different issue earlier in the year and we have the same good, professional experience.  The gentlemen, Keith who did the work cleaned up the area under the sink after getting his tools together after he had tested the repair to be sure it was good after when he was finished.  I will freely recommend Aqua Physics to neighbors and friends.

Made appointment, then took pic of traffic and cancelled! UNPROFESSIONAL AND UNRELIABLE. Newsflash: I go to work regardless of traffic.

I received immediate and excellent service from John Thurston Plumbing.  I had an immediate need and reached out to John Thurston in the early morning.  John was honest in informing me that he was scheduled for today but offered me the option of contacting him later in the afternoon.  Before, I could reach back out to John; he contacted me and advised he could come to my home and investigate my issue within 10 minutes.  He arrived in 5 minutes, determined the issue and resolved the issue within 2 minutes.  He was extremely prompt, professional and had a great sense of humor to boot.  I would utilize his services again and recommend him for your home plumbing needs.

Jim is a true professional, we are very pleased with work.  I would highly recommend him and his company for any construction/plumbing needs.

We recently purchased a 2 1/2 year old home in the Villages. I recently had Mike Scott Plumbing out to see why I was having water back up into the bathtub and toilet when we ran the washing machine. The tech said it was probably just a blockage in the line. He ran the snake in and said that would take care of the issue. I paid them $200. The next time the washing was run the same thing happened again. I called them back and was told I would have to give them my credit card again for another charge because they don't guarantee their work for that. No one even checked to see if this could be an issue with the back flow valve being faulty, they just expect me to keep paying $200 every few days I guess. Very poor service!!!!

This company has given us the worst customer support that we have ever encountered from any company that has sold us a active unit send out worthless the technicians nothing has worked right at all from day one not impressed not happy not please don't deal with them

SCAM ARTIST
Signed a contract for plumbing services and issued a deposit for the services.  

6 weeks later, the services have not been performed.  No contact and will not answer phone or return calls.

They left my daughters house (2nd time) telling me they would have the boss call me back with an estimate in one hour.  That was 7 days ago.  They do not answer their phone and do not return calls.  This is the WORST company EVER.  
American Home Shield used to be a good company.  I've been in real estate since 1998 and used their warranty many times.  They are only as good or bad as their vendors.  
Use a different warranty company who has a decent Plumber.

DO NOT use this company!  We had a minor natural gas leak under the house that our HVAC company found and informed us about.  I made the mistake of calling TECO Gas first and they turned off the gas to the entire house at the meter and locked the lever so we could not turn it back on.  This meant that we were in a jam and had to get a technician out ASAP.  After calling several other companies that could not have a technician out in less than a few days, I found A1 Plumbing on the internet and called them.  They told me they could get a tech out that afternoon and that the trip charge would be $79 and that it WOULD NOT be applied to the cost of the repair.  I asked what the cost of the repair would be (expecting an hourly rate because the repair had to be diagnosed first) and was told that the folks who schedule the tech could not discuss any further pricing other than the trip charge and nor could they connect me to anyone else who could.  This should have been a BIG red flag, but I was desperate so I scheduled the tech who came out even sooner than expected (a good thing).  Once there, I explained to the tech where the leak was (based on what the HVAC guys told me) and he said that there was a flat $350 charge to diagnose where the leak was and what repair was needed and that this amount would also NOT be applied to the cost of the repair.  I asked him why I was not told that over the phone initially and he said that the staff that schedules the techs cannot quote any charge other than the $79 trip charge....  But, I persisted, it's a flat charge so there is no reason the customer cannot be told about it just like the flat $79 trip charge.  Apparently, that's just company policy.  Anyway, I was desperate so even after asking him to call into the office to try to ameliorate the $350 flat fee (to no avail), I agreed to pay the $350 to diagnose the leak.  The tech crawled under the house and came back out after maybe 5-10 min and showed me pictures of an apparent gas leak at two adjacent fittings at a T in the gas pipe.  After some discussion, he told me it would cost $175 to repair the leak in the two fittings.  So, once again, being desperate and already into this for $429, I agreed to go forward with the repair.  The tech was under the house and out in maybe 10-15 minutes, charged the system to make sure there was no more leak, and took my payment and left.  Total bill - $604!!!!!   All in all, without all the discussions over the charges, the tech spent maybe 45 min - 1 hour (at the most) from the time he arrived at my house to the time he left.   $604!!!
After the fact (end of April 2018), I called A1 Plumbing 7 or 8 times trying to reach the owner to discuss the (in my opinion) exorbitant amount I had been charged and was told over and over that he was out and would call me back.  Once, I actually spoke with him (Toby) and he said he would review the matter and call me back.  He never did and after a few additional calls from me, I was told by Office Manager (Ashley) that Toby was not the owner and that she would review the matter and let me know what if any adjustment could be made.  Never heard back from Ashley or anyone else.
Yes, I was quoted the $79 trip charge and told it would not be applied to the repair work.  No, I was not told during my initial call about the $350 flat fee (also not applied to the repair cost) to diagnose the leak and quote me the cost to repair.  The $350 flat fee to diagnose the problem was only made known to me once the tech had arrived and I had agreed to pay $79 just for his trip over (that would not be applied to the repair work).  So, only after I had agreed to pay $429 (none of which will be applied to the cost of the repair) was I told that the repair would cost $175 (arguably reasonable amount for the repair and time involved).
Bottom line, if you have ANY other option, DO NOT use A1 Plumbing and if you don't have any other option, at least you now know what they won't disclose up front.

Called out to repair toilet that would not drain properly, the tech tried to clear the line and it still did not drain properly. He said the toilet is old we need to replace it and then should drain fine. I bought a new toilet and installed it, with no luck. When I called the office to get them back out to repair the problem, the staff was very rude and aggressive.  I paid them for a service  that they did not provide and they wanted to charge me again for the service while being rude and yelling at me.

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