Best Plumbing Services in Jacksonville, FL

I have tried to schedule 2 appointments with this company the first was about 1 week ago they gave me a call time between 12-3 and we made arrangement to be home but had an appointment at 4:00pm they called at 2:55pm and told us they would be there in 30-40 minutes I informed them we had to leave at 4:00pm so they rescheduled.

I spoke to them personally and made arrangements for someone to be at the house by 8:30 this am as I had to get to work by 9:30 so need to leave the house by 9:15.
At 8:45 when no one showed up I called and their response is our call time is between 8:30 - 9:00, the plumber showed up at 9:00am and I informed him that I had to leave at 9:15 so he indicated he could not complete the work in 15 minutes so recommended we reschedule.

This company has no consideration for the customers time as my wife and I both work so are not at home waiting for service agents. You would think that as a first appointment someone should be able to get there by 8:00am but that obviously did not happen

This is just bad customer service

Allen, the owner came to my home. I had a leaking toilet and sink was clogged and i needed water connection in my laundry room fixed because it was leaking when the guys came to install my new washing machine (this was the original reason I called but in a few days more stuff started going wrong. Oh yeah, my bathtub was really slow to drain too. It was unreal. So he quoted me $525 unless something really messed up occurred. Flat rate. It ended up being complicated, he found a clog after snaking the bathtub, toilet and figured another clog was way out there somewhere. He came in Monday late afternoon (4:30) and was at my home till 8:30. This guy is super busy.  So he came by today-2nd day (he just left a bit ago) and had to cut the drywall to put new nozzle/valves in that hooks up to the washing machine hot and cold hoses. He let that glue dry for a while and worked on the sink in the bathroom.  He snaked the sink and found the clog and pushed through it and fixed that. Now everything works. He was here another 4 hours. This guy works his butt off. Anyway, he only charged me $600 flat for all that. I had someone tell me they'd charge me $150/hour... thank goodness I chose this company. He and his office staff are responsive, professional, and he cleans up after himself and didn't leave a mess. I will call them next time I need a plumber. I would give him more stars but I can't. He could've charged me an arm and 3 legs but he didn't. I am pleased as punch!!!

I recently hired this company based on reviews and that they are an established company . I had a 15 year old water heater replaced. I found the plumbers to be knowledgeable and very professional in this project. The price was quoted up front with no change and appears to be very honest and listened to all concerns. I had used other plumbers and  some for many years but  as the company's got bigger the quality had gotten worse.
This company will be doing additional service in a few weeks and I believe that based on my first encounter it will go well. Although major plumbing project might require a large company please  do your home work before hiring. But for a family or general plumber I believe that this company is worth a try. I recommend this plumbing company especially to older adults who had often got taken like myself due to lack of plumbing knowledge.

I was very pleased with the quality of service I received from Anthony and Noah when they came to fix my plumbing issue. They were very knowledgeable, efficient and courteous, and their pricing is very fair.

I would recommend their company to everyone needing a plumber; and I will be using them when I do my bathroom renovation.

We recently purchased a home that needed to be completely remodeled.  We visited Noland because it was in the location that a different plumbing supply company had previously occupied that we had purchased products from.  We purchased all of our plumbing and fixtures from Noland because of Patty's (Patty works in the showroom) tireless attention to detail and follow up.  I love all the products we used in our home from Noland (kitchen and bathroom faucets, jetted tub, toilet, kitchen sink, towel racks & rings, toilet tissue holders, robe hooks, raw plumbing fixtures (drains, etc.) & more!  The entire Noland staff was helpful, but Patty went above & beyond!

We had a pipe burst on the second story of our rental home and our landlord was not answering his phone. In a panic, I asked Siri for a plumber and Crabtree plumbing was the first on the list, so I called. Our tech made it out in no time, found where all the water was coming from and had it fixed in a jiffy for less than $250! I was stunned and pleasantly surprised. I highly recommend this company after my experience with them.

They were fast, efficient, and I would recommend them to anyone! They are super super clean and didn't leave a mess! Very reasonably price!

My dishwasher stopped working and these guys fixed it no problem! I messaged them and the next day they came to see what the issue was. They fixed it quickly but also made sure to be thorough with their work. Very nice people as well. Would definitely recommend!

Moved into a recently purchased home and needed several areas addressed.
Joe (the owner) is prompt, courteous, and does great work at a reasonable price. This is an honest and hard working individual, Would highly recommend for any plumbing jobs.

We had Wayne Conn handle the rough in plumbing for a bathroom we added to our house in May 2020. They were professional, courteous, and timely. They were also willing to deal with me doing the rest of the work myself, framing, electrical, tile, etc. It was a great experience and now almost two years later there have been no issues.

This is probably by far the best, mature, and smartest plumbing company.
From Customer Service To New Construction and service calls, Nelson's Team will get the job done.
Call Them You Won't Regret it.

Service from technicians is still exemplary at Terry Vereen, but initial reception needs improvement. I spoke with Erica in the front office to book an appointment for a minor issue with my faucet and toilet. She neglected to inform me of new, more expensive labor rates. I also asked a time range to expect the tech. She expressed that the 1-3 time window was open.

On the day of service at 2pm, I was called and asked again what services needed to be performed. I called to speak with, Kelly, the front office manager the next day and she let me know that she would speak with her front office team regarding these concerns. I was thankful that the technician accepted my 15% off coupon at the time of service, but when I spoke with Kelly, I wasn't offered any incentive to remain a customer of Terry Vereen after several years of loyalty.

I got an excellent plumber from ASAP. Showed up and clearly explained my options with fair pricing. The work was completed as agreed, within an hour and it has good performance since. The plumbers did nice cleanup, and billing close out was easy with nothing but professional service from my new guy... I have had allot of runaround before from other local plumbers. None have done as good work as ASAP, and fair pricing even that was better. On my next plumbing job ASAP will be on my call-list. Good job guys!

Did plumbing work at our condo last week. Charged a exorbitant amount of money for next to nothing of work! Took advantage in his pricing because of it being Sawgrass. We have one sink that doesn't even operate now! I'm
So frustrated with this company and explained in his Voicemail because he never answers his phone, will never do business with him again!!! Ripoff!

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