Best Plumbing Services in Jacksonville, FL

JW Freeman remodeled a bathroom for us which involved installing a shower, new drain, vanity and toilet.  They gave us the best quote, worked in a timely fashion, were very efficient, professional and the new bathroom looks great!  It is uncommon to find such professional work with very good value.  They provided lowest estimate of three plumbers we contacted.

Allen is absolutely a gem!!! Had to get my home re-piped and Allen walked me through every step that was being taken.  Him and his team took every way possible to avoid unnecessary cuts to the drywall.  Very efficient and cleaned up behind themselves each day, leaving my home exactly how it was found.  I would HIGHLY recommend Riverbend for your plumbing needs.

I recently hired this company based on reviews and that they are an established company . I had a 15 year old water heater replaced. I found the plumbers to be knowledgeable and very professional in this project. The price was quoted up front with no change and appears to be very honest and listened to all concerns. I had used other plumbers and  some for many years but  as the company's got bigger the quality had gotten worse.
This company will be doing additional service in a few weeks and I believe that based on my first encounter it will go well. Although major plumbing project might require a large company please  do your home work before hiring. But for a family or general plumber I believe that this company is worth a try. I recommend this plumbing company especially to older adults who had often got taken like myself due to lack of plumbing knowledge.

Showed up  in a mask, friendly, very informative and professional, punctual, and transparent. Would definitely use them again even though I hope I don't have to.

We recently purchased a home that needed to be completely remodeled.  We visited Noland because it was in the location that a different plumbing supply company had previously occupied that we had purchased products from.  We purchased all of our plumbing and fixtures from Noland because of Patty's (Patty works in the showroom) tireless attention to detail and follow up.  I love all the products we used in our home from Noland (kitchen and bathroom faucets, jetted tub, toilet, kitchen sink, towel racks & rings, toilet tissue holders, robe hooks, raw plumbing fixtures (drains, etc.) & more!  The entire Noland staff was helpful, but Patty went above & beyond!

We had a pipe burst on the second story of our rental home and our landlord was not answering his phone. In a panic, I asked Siri for a plumber and Crabtree plumbing was the first on the list, so I called. Our tech made it out in no time, found where all the water was coming from and had it fixed in a jiffy for less than $250! I was stunned and pleasantly surprised. I highly recommend this company after my experience with them.

They were fast, efficient, and I would recommend them to anyone! They are super super clean and didn't leave a mess! Very reasonably price!

My dishwasher stopped working and these guys fixed it no problem! I messaged them and the next day they came to see what the issue was. They fixed it quickly but also made sure to be thorough with their work. Very nice people as well. Would definitely recommend!

Moved into a recently purchased home and needed several areas addressed.
Joe (the owner) is prompt, courteous, and does great work at a reasonable price. This is an honest and hard working individual, Would highly recommend for any plumbing jobs.

5 stars for the new owner and plumber who came to my condo and 2.75 stars for the receptionist's attitude and scheduling hiccup.

I spoke to owner and plumber, Vernon, a week ago to explain what I wanted done in my condo. He was great and we scheduled a time for him to come out. He arrived but the condo hadn't shut off the water in the building so he was unable to perform the service. He was extremely nice and said we could reschedule.

We rescheduled, and the receptionist called me the day before around 5 pm and left me a voicemail. Within an hour I returned the call, got the voicemail, and left her a message confirming that we were good to go, my address is XXX and the water would be shut off by the condo maintenance man. The next morning at 10 when the plumber was scheduled, no one arrived. At 10:15 I called and the receptionist to see if he was on his way and said she never heard back from me so I wasn't on the schedule. I explained I got her message, then called back and left her a message. (I also had the water shut off in my entire building, so 50+ people were affected by this) She proceeded to say she'd been doing this work for 13 years and this has never happened. Under her breath she cursed. I figured she was frustrated (I was too) and explained the urgency in rescheduling since a renter was moving in the condo in 2 days. She again didn't believe me about leaving her a voicemail. I asked for her e-mail address and sent her screen captures of my iPhone where it shows her missed call and my call back to her and the amount of time (53 seconds, long enough to leave my message). We rescheduled and (thankfully!) Vernon came back out and did a great job. He even called before he came to apologize for her behavior. Hopefully the hiccup was a one-of-a-kind but accusing a customer is never the best way to go.

Gave Nelson another chance and this time they were reasonably priced and did a great job

I used this company for years with very little complaint. About a week ago, I called them to fix a jammed shower pull in one of the bathrooms. This company charged me $166 for this service by installing a whole new faucet which does not fit properly. I also asked them to check my water pressure. After these two left, my hot water no longer worked. They charged another service call and parts to replace a coil. This wasn't the source of the problem. We ended up with no hot water on Easter Sunday. When I called their emergency service, they informed me that I would have to pay still another higher service call charge, its being a holiday, and they refused to take any responsibility whatsoever for breaking my hot water heater, not fixing it when they came back, and greatly inconveniencing my entire family. They also did not show up within a four hour time frame in either occasion.

Update:  they called Monday morning to offer me, guess, what! A new water heater. I filed a complaint and asked the public relations person to let the owner I ow what was happening. They offered to make the charges for the second visit off my bill and gave me a price for a new hot water heater. As of Tuesday morning, they are, once again, late. I have had no hot water since Wednesday.

Update to the Update: All the issues turned out to be related to a slab leak. They removed the charge for the hot water heater repair, which was never needed in the first place. Everything malfunctioned because of the water pressure problem. This company did a great save and I am a fan again.

The price for the lab leak, which took all day and much destruction to fix, was reasonable.

I got an excellent plumber from ASAP. Showed up and clearly explained my options with fair pricing. The work was completed as agreed, within an hour and it has good performance since. The plumbers did nice cleanup, and billing close out was easy with nothing but professional service from my new guy... I have had allot of runaround before from other local plumbers. None have done as good work as ASAP, and fair pricing even that was better. On my next plumbing job ASAP will be on my call-list. Good job guys!

Did plumbing work at our condo last week. Charged a exorbitant amount of money for next to nothing of work! Took advantage in his pricing because of it being Sawgrass. We have one sink that doesn't even operate now! I'm
So frustrated with this company and explained in his Voicemail because he never answers his phone, will never do business with him again!!! Ripoff!

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