Best Plumbing Services in Jacksonville, FL

Be AWARE!! I am writing this review just to warn people. Not only are they bad plumbers, but they are also bad people.  They left without completing the job with holes on the wall and non- working showers on newly renovated bathrooms.  Then when I refused payment until all is fixed, filed a lean against my home.

I bought a home and the plumbing was in a real bad way. Pipes were bursting. The previous owner had obviously DIY'd the plumbing.  

Well Kevin came out and redid all the plumbing in my home on a moment's notice--over a weekend no less! His price was very fair and the quality high. From experience I can say his work is far better than the work of the local big plumbing companies--the big guys just ain't got no quality control.

Anyway, I'm sticking with this company from now on. I can now sleep tight knowing I got good pipes!

Worst customer service. Quoted an hourly price then  charged me for more time than it took to do job. Also said it was because 2 man job and had to go on roof but never explained there would be extra cost involved. I had to call back 3 times and 3 weeks later I finally receive ANOTHER explanation that they had GPS in truck and accounted for the time. Funny my wife texted me when the 2 workers got here and when they left. My wife messaged me  again with bill cost and I immediately called them which was also logged on my phone. So,  over charged, over burdened with phone calls to them and lied to 3 times. What a shameful Co. I'm a local too down the street. Never again will I do business with your shady company. If I could give NO STARS I would!

Did the job quick, got it done without issues... however, his labor charges were a bit excessive. Quote did not reveal high labor charges. That said, he did fix it and when it leaked after he installed the new parts, he promptly returned to remedy his work.

I got back from vacation recently to a door hanger from JEA stating that I would need my backflow preventer to be inspected as part of a routinely scheduled check. I think they send them out every few years.

Included was an estimate from a competitor for $395. It's not huge money, but I thought that I would call someone else and get a quote just to make sure that it was a fair price. I found Bob's as a preferred vendor on the JEA website so I gave them a call.

I spoke with Wendy at Bob's backflow, and she informed me that they could beat the price on my previous estimate and that if the unit could be repaired instead of replaced I might even be able to get it done for less. Great news!

I scheduled it, they made the repair promptly and were able to simply repair the unit. So to recap - the work was done on time and under budget. How often does that happen these days? Thanks guys!

Not the same company since Kevin (who was professional, courteous and knew what he was doing) is gone now. Quick response but awful - really awful experience this time. Both who came didn't seem to have a clue. After a few hours, a flood and damage, they finally resolved the issue but made a total mess - and I mean real mess and didn't clean up. They couldn't even reinstall our brand new $ 500 toilet correctly so it didn't move or wobble back and forth. Did not want them returning to fix what they had done so had to pay another plumber to have it replaced correctly. We learned while it was being redone the idiot didn't remove all of the grout and caulk previously used so it would sit stable and only used caulk, not grout. Run don't walk away from them. Never again.

Do your research this company is horrible!!!! Owner will not return calls back on a brand new system in the middle of July that hasn't been working sense I got it.  Had to call and make like I wanted to buy a new system with a different name, he called me back in 2 min. If you want it done right go with someone else!  If you don't want call these guys 20 times a day to get them to return your phone call go with someone else. Look at the reviews from other sites they are not going to survive.

Do not have this company pump out your septic system. They left a considerable amount of solid waste in the septic tank, even after I told him he left too much in the tank.
Also, they have you sign a contract that contains 3 full pages of conditions. I consider that to be a bit over the top when they are just pumping out a septic tank.

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