Best Businesses in Jacksonville, FL

I called because two toilets were leaking. The guys arrived on time, glad there were two - less time (6/27/22). Later that evening as I was in the hallway, I heard the toilet running- which meant water was still leaking from the tank. I did the food coloring test to verify. A different person came out verified it was still leaking. The following is from his work order: I clean and adjust the flapper no more leak (7/18/22). The same thing happened again; I heard the toilet running. Another person is sent to the house to repair the leak. The following is from his work order: After fixing toilet leak it having issues flushing (7/20/22). Now we have a problem that I did not have before. The field inspector is sent out to solve this problem (7/21/22). End result: accused of dropping something in the toilet and I need a new toilet. There are no children in this house, and nothing is put in my toilet except toilet tissue. I used the toilet, cleaned the toilet, and did the food color test between each visit from the different plumbers. Furthermore, plumber number 3- Mark says in his report that this new issue developed 'AFTER' he fixed the leak. In addition, he flushed the toilet several times and saw that it emptied the tank- my foods dye and two of his 'toilet tank leak detector tablets'. So, after calling Duck Duck Rooter for a leak, I now have a nonworking toilet. After hearing about my situation, Lia gave me a BRAND NEW TOLIET!! I commend the company on their persistence, quick follow-up, and commitment to my satisfaction.  I would highly recommend them.

After 17 years it was time for a new in sink garbage disposal. I requested quotes from several local Jacksonville area companies. 2 did not reply. 1 replied with a sales pitch but not the simple service/parts estimate I'd requested until pushed.

Meanwhile, Jerry replied right away with an accurate quote, followed up, was able to make the service/replacement call very quickly within a time frame that worked with my schedule. And the work itself was as quick, clean and very professional while also friendly. As if it were his own sink! He also gave me a great recommendation for a local handyman, which was very appreciated.

I had been having trouble with my septic draining since buying my house 5 months ago. Two other plumbers were unable to fix the problem but Peyton Plumbing quickly identified several major issues with my septic system installation. They were able to come back quickly and completely repiped my entire septic system in one day. The professionalism and service provided was fantastic.

excellent service.  very polite.   redid an extremely  difficult shower with 6 heads.   first group looked at it and sent out a 2nd group that  had no problems with it and finished within2 hours.   then one of my oceanfront condos water heater leaked.    fixed it for a reasonable rate.   will definitely continue to use.  Phyllis Frankel ,  phyllis Frankel realty group

Very Quick response on a Saturday!!
The gentleman who came out was very informative and professional. Told me about my options and the cost for all. Even though I as  a homeowner decided not to use them at this time; they provided prompt professional service and I WOULD recommend them as plumbing professionals!

Daniel was awesome!

My friend referred me to him and I'm glad she did.

He was very friendly and was able to fit me in right away.

I always like to get a couple  of estimates with any project I'm doing an he was very reasonable priced.
I didn't feel taken advantage of at all.

If you need plumbing work done he is your guy!

I ran into a wonderful employee of McKendree's, Shone,  this morning at a local hardware store.  He was so helpful! He helped me find a few pieces for my DIY project.  If they are this helpful with non-customers, I bet they are even better with their clients! The next time I need a professional, I will be calling McKendree's!

They get it right every time, hard working, to the point, friendly and prices are reasonable! They are my go to plumbing company!

The Roto-Rooter team got in touch with me, heard my concerns, and offered to cover the difference between the original quoted amount and what the plumber ended up charging me to make it right. The team was great in addressing the issue.

Buyer beware.  Learn from me...Ask questions first, before hiring!

Fenwick Plumbing Pro's and Cons
Pros:
1) Easy access to online appointment making.    Fancy website.
2) Good follow-up with the office on confirmation of appointment
3) plumber came within the 4 hour time period

Cons:
1)  Plumber did not discuss scope of work or what prices would be up front.
2) Got HUGE  bill and was told itemized bill would be sent from the office.
    (paperless because of covid) I  paid the bill not knowing what I was paying
     for.  
    When I confronted plumber on why so expensive, he said labor rate
    was over $200.00 a hour and then on top of that the  basic shower head,
    cartridge valve and tub filler, but would not itemize costs.    

I guess its really my fault for not doing my homework and asking about hourly rate, but in all fairness, never had to do that.    Spoke with the office a week later and they contradicted what the Plumber said about Hourly rate.
but getting a bill for $518.00 for a job that should have been at the most $250.00...maybe $275.00, there is no doubt that their rate is above $200.00 an hour.

When I  did finally receive the invoice, it was still not itemized.  Just all lumped into one sum.  

Fenwick  ended up crediting me $100.00 which was nice of them.  

So all I can say is if you do hire them, just ask questions head of time.   do your due diligence.

Be careful if you want to use a credit card or debit! They write all of your info down.
Not cool for credit card info to be written down.

I had these guys come out and install a generator the crew of Bryan and Walter were very polite and respectful. Upon completion the area's of my home were left nicer than it was when they arrived. These gentlemen took pride in their work and the finished product showed it. If I ever need electrical work again David Gray will be the ones to help me.

Called them on a Sunday and they were here in an hour. No extra charges for it being on a Sunday/weekend (which a lot of companies do). Stuart worked quickly and efficiently! Quoted us cheaper than other companies.

I had a water heater that wasn't working properly and Mark was wonderful. He was quick to respond and very reliable. I would highly recommend him because he is not only profession , but very good at what he does. You won't be disappointed!

They did an excellent job figuring out our plumbing issue. There were leaks in our irrigation, he gave us a couple options and he figured out the cost of repairs to the system for a very reasonable price. He did all this in a short amount of time and was very friendly and helpful. We will definitely use them for any plumbing needs!

Herzer's plumbing responded within an hour to my online request for quote and service, and was able to schedule my non emergency appointment within a couple days. They took care of our sink issue quickly under an hour and the rate was very reasonable. Friendly local business with great service in Orange Park!

FAST RESPONSE!! GREAT RATES!!

I had a different company come out to look at my wobbly toilet and the company tried to scam me and say it was not covered and tried to get me to pay cash to fix it.

I called Oakley Plumbing and Keith, the owner, who I did not know at the time was a 2-10 Warranty Technician as well, came out looked at it and knew it was able to be warrantied. He called my warranty company and was able to explain to the warranty company what was really wrong.

I then asked him to do other work for me in my new home and he was more than welcome to oblige and did the extra work for a more than reasonable extra fee.

Keith was great and I am glad when you call this company the ONLY person who you speak to and who does the work is the owner, Keith!

The company should change its name to Oakley Integrity Plumbing!!

USE THIS GUY!! Even if he is out of your area the small travel fee is worth it!!

I called Wednesday around 10AM and someone was at my house by 1245PM!  He quickly fixed the problem and was extremely knowledgable and helpful. I would definitely use them again.

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