Best Businesses in Jacksonville, FL

Duck Duck Rooter was a big disappointment. They did not identify a septic issue when making repairs on a house we were purchasing even after completing a voluntary inspection (which we learned the hard way is not an inspection and they can't be held responsible). After service calls to address the same issues identified in the home inspection (which they supposedly repaired) I was told by one of their technicians that we were using too much toilet paper! About 5 minutes after stepping on our property another company immediately identified the issue as the septic system. Which now has to be replaced. Duck Duck Rooter was a $14,000 mistake.

Jerry is a very friendly guy. He did the work required. I noticed a number of people said he had to leave to pick up some parts, which he also had to do for me to fix a simple plunger problem. I am surprised he doesn't just keep some basic parts in his truck. Expect to pay 2 hours min. Other than that, i was satisfied.

I had been having trouble with my septic draining since buying my house 5 months ago. Two other plumbers were unable to fix the problem but Peyton Plumbing quickly identified several major issues with my septic system installation. They were able to come back quickly and completely repiped my entire septic system in one day. The professionalism and service provided was fantastic.

Excellent responsiveness and customer service. Jason is great and I highly recommend.

Very Quick response on a Saturday!!
The gentleman who came out was very informative and professional. Told me about my options and the cost for all. Even though I as  a homeowner decided not to use them at this time; they provided prompt professional service and I WOULD recommend them as plumbing professionals!

Dan has done several jobs for us, the latest being a dishwasher removal and new install.  We are beyond pleased. He is extremely fair in his prices,  does a great  job and he is very professional and courteous.  We're glad we found him and we highly recommend his company.

I ran into a wonderful employee of McKendree's, Shone,  this morning at a local hardware store.  He was so helpful! He helped me find a few pieces for my DIY project.  If they are this helpful with non-customers, I bet they are even better with their clients! The next time I need a professional, I will be calling McKendree's!

They get it right every time, hard working, to the point, friendly and prices are reasonable! They are my go to plumbing company!

We had a major backup on Christmas Eve....2 toilets, 2 showers, and kitchen sink.  YIKES!! Husband was able to mostly clear one toilet & shower to buy us some time but it was still not ok.  We called Roto-Rooter Christmas afternoon... they said someone would be at our house in an hour..... so abt 2 hrs later, a young fella showed up.  Nice guy but didn't seem too knowledgeable.... asked if we had an outside cleanout plug.... we didn't know and he didn't look too hard for it.  He then decided he would have to pull a toilet & go into the drain from inside the house.  At a cost of $435!!!! Fortunately he didn't have all the equipment he needed so he said he would be back the next morning at 11 am... No show/no word by 1 pm so husband called him.  Says he got sent to a diff job but that someone else would be at our house at 1 pm .... NOT!!!!!!!!!! I called the main office & was told they would put me on the top of the list and someone would be there before 2 pm and they would call when he was 30 min out.  Again NOTHING. So I called again and was told that someone was definitely on the way.  Daniel showed up shortly after 3 pm.  He was very knowledgeable, professional, and obviously knew what he was doing.  He found the outside cleanout right away and went to work with the clearing. That alone saved us nearly $200 over the guy that said he would have to go in from inside the house.  Daniel was finished with the job in less than 1 hour and we were very pleased - both with his service & the lesser price.

In summary, Roto-Rooter needs improvement in their dispatch & scheduling to better manage the customer's expectations.  A plumbing disaster is already not too much fun, and then to be strung along with promises of someone will be there in an hour when reality was from our so-called 11 am appointment, we didn't get the work done til nearly 4 pm.  With no communication from their office.  The first technician wasn't that great and would have cost us a lot more money.  We were pleased with the final result but it apparently comes down to which technician you get.

DO NOT USE THIS COMPANY.  NO LONGER A FAMILY COMPANY.  OWNED BY CORPORATION SINCE JUNE!!  VERY EXPENSIVE AND NO COSTUMER SERVICE!!  They came out about my gas fireplace.  Didn't know why it worked now but went on and off the day before.  $89 just to drive out and then used my sandpaper to spend 5 minutes sanding on 2 little metal sticks just incase there was soot and charged an additional $128.  No longer family business.  Bought out by corporate.  Called for days before I could even speak to someone in charge and he isn't sure what can be done.  I never received a bill.  Just signed all this iPad stuff and handed over my credit card.  My mistake for that.  So do not use them!!  $217 for nothing and I can't even put a review on their lovely testimonial page!  Sawyer Gas recommended them.  I have called Sawyer Gas and told them they should not be recommending them anymore.

I needed a disposal replaced and some of the plumbing into the wall from the pee trap wasn't done correctly.   Consequently I would have frequent back ups in the sink and tiny food particles on my dishes.   They fixed that without me even asking and explained to me why I had food particles and back ups in my sink. Everything runs smoothly and
clean now.   Thanks!!!!

David Gray electricians saved me on a Saturday night when I tried to do some DIY plumbing that went wrong. I really appreciate it. They fixed it quickly and didn't charge an arm and a leg.

Called them on a Sunday and they were here in an hour. No extra charges for it being on a Sunday/weekend (which a lot of companies do). Stuart worked quickly and efficiently! Quoted us cheaper than other companies.

I called action plumbing yesterday because I had an outside water leak. I was expecting Mark to schedule a date a time next week but he sprung into ACTION and drove from Orlando to Daytona Beach to do the job. I was concerned about cutting a hole into my stucco but he reassured me he can do it all. And he took great care to replace the cracked and worn spigot with a better model. He patched up the stucco better than my last plumber's job on another spigot.

He also evenly spaced out and drilled the holes I needed to hang up my outdoor lighting...loving it!  Thanks to Mark and his cute family. Many blessings!

Great job they are very busy on Monday but be patient price was 120 per hour, emergency call i think that means off hours is 180.00 dollars per hour. My tech was very nice. Happy customer!

Herzer's plumbing responded within an hour to my online request for quote and service, and was able to schedule my non emergency appointment within a couple days. They took care of our sink issue quickly under an hour and the rate was very reasonable. Friendly local business with great service in Orange Park!

FAST RESPONSE!! GREAT RATES!!

I had a different company come out to look at my wobbly toilet and the company tried to scam me and say it was not covered and tried to get me to pay cash to fix it.

I called Oakley Plumbing and Keith, the owner, who I did not know at the time was a 2-10 Warranty Technician as well, came out looked at it and knew it was able to be warrantied. He called my warranty company and was able to explain to the warranty company what was really wrong.

I then asked him to do other work for me in my new home and he was more than welcome to oblige and did the extra work for a more than reasonable extra fee.

Keith was great and I am glad when you call this company the ONLY person who you speak to and who does the work is the owner, Keith!

The company should change its name to Oakley Integrity Plumbing!!

USE THIS GUY!! Even if he is out of your area the small travel fee is worth it!!

Experienced multiple plumbing leaks. Don arrived earlier than I had reasonably expected.  He was friendly, efficient, professional and generous with his knowledge.
The tasks were performed completely, in a timely fashion and with a customer oriented attitude.  Don't know how I could have done better.  (I have used the company in the past, with the same kind of A+ results.

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