Best Businesses in Jacksonville, FL

I have been very happy and satisfied with the work done by Duck Duck Rooter, especially with their plumber Charles.  We had a reverse osmosis water filtering system installed (by another company) and the system did not work correctly.  It leaked water out of the key hole.  The original plumber (one of Jacksonville's most well-known and respected plumbing companies) could not fix the problem.  I called Duck Duck and they sent out Charles who diagnosed what the problem was.  It was actually caused by a faulty kitchen faucet that technically didn't have anything to do with the reverse osmosis system, but somehow caused the system to leak from the key hole.  I ran out to the local hardware store and quickly bought a new faucet which Charles installed.  After installing the new faucet, both the reverse osmosis system and the faucet work perfectly.  All of this was done in less than 1 1/2 hours and the charge was less than half of what the other company charged me to try to install the system. Not only does Charles really know what he is doing, he is also extremely professional and friendly - a real asset to the Company.  I will definitely be calling Duck Duck Rooter for any future plumbing needs I might have.  It is really great to have a company that I trust and know I can count on!

After 17 years it was time for a new in sink garbage disposal. I requested quotes from several local Jacksonville area companies. 2 did not reply. 1 replied with a sales pitch but not the simple service/parts estimate I'd requested until pushed.

Meanwhile, Jerry replied right away with an accurate quote, followed up, was able to make the service/replacement call very quickly within a time frame that worked with my schedule. And the work itself was as quick, clean and very professional while also friendly. As if it were his own sink! He also gave me a great recommendation for a local handyman, which was very appreciated.

We had a small installation. They replied with a quote quickly, were on time and did an excellent job!

excellent service.  very polite.   redid an extremely  difficult shower with 6 heads.   first group looked at it and sent out a 2nd group that  had no problems with it and finished within2 hours.   then one of my oceanfront condos water heater leaked.    fixed it for a reasonable rate.   will definitely continue to use.  Phyllis Frankel ,  phyllis Frankel realty group

Very Quick response on a Saturday!!
The gentleman who came out was very informative and professional. Told me about my options and the cost for all. Even though I as  a homeowner decided not to use them at this time; they provided prompt professional service and I WOULD recommend them as plumbing professionals!

Daniel was awesome!

My friend referred me to him and I'm glad she did.

He was very friendly and was able to fit me in right away.

I always like to get a couple  of estimates with any project I'm doing an he was very reasonable priced.
I didn't feel taken advantage of at all.

If you need plumbing work done he is your guy!

I ran into a wonderful employee of McKendree's, Shone,  this morning at a local hardware store.  He was so helpful! He helped me find a few pieces for my DIY project.  If they are this helpful with non-customers, I bet they are even better with their clients! The next time I need a professional, I will be calling McKendree's!

They get it right every time, hard working, to the point, friendly and prices are reasonable! They are my go to plumbing company!

Face it, no one wants to deal with a plumbing problem, especially when you wait too long to call a professional and everything starts backing up in your house. Recently we had company visiting and the toilets started bubbling when someone was showering, or the washing machine was running, then the smell coming from the shower drain was the final straw that something needed to be done immediately. We called Roto-Rooter and the next day, Nate, technician 2815, came to our rescue.

Initially they quoted the flat rate price of a about $345 which sounded like a reasonable price to do the dirty work of cleaning the pipes. However, once they found the problem was our outside drainage pipes were completely clogged up with roots even causing a break in the pipe that would require excavation, replacement of pipe, and covering back up, the price jumped to $1650. Expensive, but after the technician showed me the clear video proof of the camera (kind of like a colonoscopy of your plumbing) trying to go through my pipes and the root obstruction, I had no doubt that it needed to be done. At least this price was instead of the $345 not on top of it. I wish I had seen the $40 off coupon on the website though, at least I could have saved a couple of bucks.

Nate quickly worked to dig up the pipe, identify the entry point of the mother root, cut, removed and replaced the pipe and was done in just a couple of hours. He was especially professional in showing me what he was doing along the way and cleaning up after himself. He never even had to come inside the house, which I was silently grateful for because this work is definitely dirty work especially in the hot Florida summers. We would not have been able to complete this job with your average handyman. What I appreciate most about using a reputable company like Roto Rooter is the warranty. If the problem comes up again, or any plumbing issue for that matter, I will certainly be calling them again.

I wanted an overall view inspection of my entire home. They really didn't do much. didn't run the water to check anything, didn't get into the crawlspace to inspect the pipes. I have three bathrooms and I've discovered since the inspection that I have multiple issues that need attention and what he suggested wasn't even the source of the problem. So basically payed $100 for nothing.

We thought we had a potential slab leak due to wet grout in the floor.  We called several companies for diagnoses and quote.  Rolland was the first to come out and not diagnose the problem correctly.  We were charged $299.00 for the technicians time and they recommended we re-plumb our house.  They sent an estimator to give us a quote.  Prior to the estimators arrival our second quote plumbing company arrived.  They diagnosed the issue within 10 minutes.  No slab leak.  A kitchen faucet leaking and over a short time had leaked into the floor.  The issue was solved and fixed for $160.00.  I would love to believe that Rolland Reash Plumbing is not dishonest and selling services that are not required but have to question why you would diagnose a house re-plumb when all of the symptoms of a slab leak aren't met and you did not check the kitchen sink plumbing.  Glad it was only a $299.00 loss.  It could have been far worse.  Buyer beware and proceed with caution.

Highly recommended, but I am highly disappointed in the lack of response. In December they were recommended for a job to dig up a pipe with root invasion and replace it. 5 star, all the way around. Now 3 months later I have roots in another portion of the same pipe. THEY COULD NOT HAVE CHECKED. Drains backed up last Saturday and they came for a $495 clearing, and was supposed to come to estimate and set up the repair/replacement. NO SHOW!!! (I even called to confirm during the appointment time and was told, he will be on the way, you are the first appointment) and I missed 2.5 hours of work to meet. NO CALL, NO SHOW. No sorry we missed our first appointment and didn't call.
I asked a manager to call me, Roger, Field manager. He said yes ma'am, as I told him the situation and said he would have an Install Manager call, Pat or Mark. It's the end of the week and no call. I guess I will call and beg them to respond. Everyone who as asked how this is going at my work and church are surprised at their performance. Guess they used to be much better.

Very professional and efficient company. We had them out to set up the plumbing for a bathroom remodel and these two guys (Keith & LK?) worked very quickly. They made sure not to waste our time or money, but did a great job moving a drain and several pipes for the shower. We were quoted $2800 by another company and ended up paying only a fraction of that. We called Eagerton last minute and they could make it out the same day before the flooring guys showed up. Definitely recommend this company for their quality of work and professional attitude.

I contacted this professional thru yelp.  I got a reply and set up an appointment.  What I am am so pleased about is that there was miscommunication with the scheduled appointment.  He got right back to us, came the next day on his off day and got our job completed and I was really pleased with the work.  Here's the thing.  I had a repair to my front door, repair to a stair railing and installation of a toliet.  This gentleman got to work got it done and did a great job in record time.  Seems like they really know what they are doing.  So I have other jobs and I will use him again.  So lets see if this gentleman does consistent good work.  I'll be sure to let you know; however I think I've hit the jackpot!

I highly recommend this company!!! They were prompt and Nick was superb. He was friendly and informative even though I asked a bunch of questions. They were also very reasonable. Please give this business a chance you will not be disappointed, thank Nick K.

Work description: sink install and garbage disposal.
Work done 10/27/2020

Absolutely wonderful customer service!!!  If I could give them 20 stars I would!  Crystal in the office was amazing so sweet and helpful.  Bryan was amazing, he fixed my problem and set my mind at ease.  If I ever need anything to do with my plumbing they will be my only call!!!

Had service through 2-10 Homebuyers Warranty. The job was accepted on Monday and Jose, technician, was there by Wednesday.  He snaked the drain and everything is running smoothly again. Thanks!

On Saturday night about 9pm,I had a plumbing emergency. I had taken a shower and found the water pooling around my ankles. when I got out ,I noticed the water had overflowed into my closet and bedroom. I assumed it was hair in the drain that had clogged and tried to remove it ... no hair to speak of needing removal . Next I tried plunging in case there was a block in the line... that did not help.
I then decided to pour vinegar and baking soda in the line once the water subsided back into the drain.....BIG MISTAKE!  The drain started to bubble over discharging some small brown items from the drain ... you can guess what that was!
I called David Gray plumbing because clearly this situation could not wait until Monday to be fixed. The dispatcher took my info ,I was called back within 5 minutes, notifying me that a tech ( Erik) would be on his way to assess the problem.Erik,the tech ( a.k.a. My plumbing angel) also called me to let me know he was on his way and his.expected time of arrival.
Erik arrived and immediately got to work. It took him about an 1 1/2 hours to assess the problem, work on clearing the rather large clog that had backed up from my toilet into my shower drain( Yuck!)  It was not a pretty or pleasant smelly site to fix.
Erik fixed it and then proceeded to clean up and disinfect the entire floor of my shower when he was done! Actually,he left my shower in better shape than before this clog occurred!
I am so impressed with the responsiveness of the service I received,the caliber of the tech and the peace of mind I have knowing who to call in the event of future plumbing emergencies. I highly recommend David Gray plumbing and would not hesitate to recommend them to anyone.

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