Best Businesses in Jacksonville, FL

Dwight was professional courteous and knowledgeable best service I've had with a plumbing company in a long time it was a pleasure doing business with duck duck rooter

Jerry was pleasant, polite, hard working, prompt, and very reasonably priced. He removed and installed a new garbage disposal and kitchen faucet. He cleaned up thoroughly and was delightful to speak with. I would highly recommend this company and will definitely use them in the future!

I used Home Advisor to request emergency type service for a mysterious tub leak that was affecting my downstairs neighbors apartment.
I must admit I was a tad hesitant and skeptical due to previous experience with a handyman via Home Advisor.
Scott was one of 3 that reached out within 5-10 minutes of my request.  
Once I spoke to him, I had a very good feeling about the level of experience and quality I could expect from him.
He had an opening for the very next morning at 8:30am and I happily accepted after confirming a few questions.
I wanted to be transparent with him so I wouldn't feel I  was wasting his time or mine.
He was very forthcoming on the range for pricing I could anticipate which I appreciated very much.  
Scott arrived the next morning within 10-15 minutes of our appointment (totally understandable given Jacksonville traffic and time of day).
He assessed the problem, quickly identified the leak, went to his shop to retrieve a needed part and promptly returned.  All in all, leak was fixed very quickly and he explained cause for leak.  There have been no issues and the visit was 5 days ago now.
I will definitely be calling Peyton Plumbing for any future plumbing needs!  Very fair pricing, quality of work, prompt follow-up and on time for appointment.
Not to mention, very friendly and customer service focused!  Thank you Scott for saving the day and making my day a lot less stressful!!!

Great response time replacing a hot water heater. The other company I contacted never even returned the call!  Nice to have local businesses you can rely on.

Very Quick response on a Saturday!!
The gentleman who came out was very informative and professional. Told me about my options and the cost for all. Even though I as  a homeowner decided not to use them at this time; they provided prompt professional service and I WOULD recommend them as plumbing professionals!

Dan has done several jobs for us, the latest being a dishwasher removal and new install.  We are beyond pleased. He is extremely fair in his prices,  does a great  job and he is very professional and courteous.  We're glad we found him and we highly recommend his company.

I ran into a wonderful employee of McKendree's, Shone,  this morning at a local hardware store.  He was so helpful! He helped me find a few pieces for my DIY project.  If they are this helpful with non-customers, I bet they are even better with their clients! The next time I need a professional, I will be calling McKendree's!

They get it right every time, hard working, to the point, friendly and prices are reasonable! They are my go to plumbing company!

I am the Contracts Manager for a Government subcontractor on NAS Jacksonville.  First, let me say I reached out to Roto Rooter Management to have a conversation about our experience a week ago today and I have received no communication back from Roto Rooter.  I even reached out to their Customer Service Manager to no avail.  When management doesn't care, it shows through to the customer service.  We had a plumbing backup at one of the government buildings.  We called RR out three times for assistance.  After each visit, RR internally schedules a excavation team to come out and make sure they got all of the issue resolved.  This is an awesome practice if it is communicated to the customer.  The third day I called RR to have a plumbing crew come back out, I was told that I needed to speak with a manager.  I asked why I needed to speak with a manager, and no one could provide an answer.  I was told a manager would call me back within 1 hour, so I waited.  An hour passed, two hours passed and no call.  I called RR back and was told the same thing, but I wouldn't just go away so they transferred me from Customer Service to Dispatch.  Let me note here that they are famous for transferring you to another person with no warning.  The person transferring you hasn't told the other person they are transferring you to anything, so you have to start all over with what's going on.  That's definitely poor customer service!  Once I got transferred to the dispatcher, I was frustrated because it made no sense that I had to go through so much to get a plumbing crew to come back out.  The dispatcher that I spoke with was rude and loud and his manager heard him and investigated.  That's the only way I was able to speak with a manager because they continued to tell me that there was not a manager available that I could speak with.  Speaking with the night ops manager is where I gained clarity regarding what was going on.  He told me that I needed to speak with a manager to get an excavation crew.  But I never once asked for an excavation crew.  Never once did the word excavation come out of my mouth.  The manager said, Oh, we can get you a plumbing crew out right away.  Finally, after asking for help for over 3 hours at this point, I got someone to listen to what we needed and send a crew.  The CSR and Dispatcher were going by whatever they had put in their system regarding the excavation that we never asked for and they refused to listen to our needs.  As a professional and a manager, it is imperative that I listen to understand and comprehend the issue before I start running my mouth.  I wish someone within RR would take heed to this lesson.  After this experience, I would never use RR personally or professionally again and I certainly would never refer a headache to anyone.  Learn from my headache and find a plumbing company that not only listens to your needs but one that when there is a problem and you reach out for assistance from their management team, their management team reaches back.

Our master bedroom toilet was not working properly, they were able to come out the next day and were very professional and fixed the problem. Very professional and polite, we have used them before to hook-up my generator and will continue to use them - great company!

Poor service and quality. Left the bathroom a mess and very disappointed in their plumbing work. Pipes also still leak and did damaged to the wall but cutting through it. Never will I do business with them again. Disappointed.

We had an issue where the breaker kept tripping on the AC. I called on a Saturday thinking it was going to cost a lot. The person on the phones asked questions so that they could have what they needed when they arrived. Andrew was the electrician. He quickly solved the problem and was extremely polite. Andrew and David Gray Electrical made a new client today and for the future.

Called them on a Sunday and they were here in an hour. No extra charges for it being on a Sunday/weekend (which a lot of companies do). Stuart worked quickly and efficiently! Quoted us cheaper than other companies.

By far, the quickest handyman I've used! I had an issue with my water shutoff value under my sink, and setup a project on Yelp.  Mark responded quickly in the morning and was here soon after.  Job was completed the job same day before lunch. Rate was good and would use again.

Lance Maxwell plumbing will have my business for as long as I live in this area. Prompt and professional service. Called on Saturday to have a sink and faucet installed, the sink from Ikea was a bit different with some very difficult clamps, Dustin and Mackie figured it out after some head scratching but they prevailed. The cost was very reasonable.  Other national chain ending  in rooter where crazy with the quote, 3 time the amount my local company charge. These guys are awesome, local O.P. small business that is customer friendly and honorable.

I know why this company has good reviews! Brian came to give me an estimate for replacing my water cut off valve and a few outside faucets. Got an estimate and then he went ahead and did the job then! I was more than happy to have it all done! Very reasonable pricing and very nice guy! Thanks for the updates! I will definitely be recommending them to anyone who needs a plumber.

Had service through 2-10 Homebuyers Warranty. The job was accepted on Monday and Jose, technician, was there by Wednesday.  He snaked the drain and everything is running smoothly again. Thanks!

Don't use these guys.  I called them to come re-route some water lines.  They showed up and did not have the correct equipment for the job, they would have to return another day.  I received a bill for more than $100 for them to come unprepared and do no work.  There's more, but this pretty much sums up their corporate culture.

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