Best Businesses in Jacksonville, FL

Let me tell you about the horrible experience I had by phone with Emerald Plumbing today. As an owner of a rental I requested for them to look at an issue with my tub since they re-plumb the entire home June 2013 and im thinking it is a warranty issue. They were to make arrangements with the tenant for entry into the rental to check out the problem. I did not hear from them until i called and spoke with the tech who describe the issue and also informed me that they needed to order 1 more additional canister. So i said okay and i waited. According to my cell phone history the last time I spoke with them on December 7th regarding the status of the part that needed to be ordered. It has not come in at that time Let me add the only reason I found out about what the issue was and the status is because I had to call them. I  haven't heard anything else so I called the tenant who informed that she doesn't work from home anymore so she hasn't been home to grant them access. Their lack of communication is horrible. Emerald Plumbing should have shared with me since I am the point of contact for any communication and payment on my rental.

They failed to informed me that they were having issue getting access. If they were having issues i would have driven up to meet them and let them in myself. If it was a payment issue I bet my phone will be ringing non-stop but they conveniently wanted to blame me and tell me that they informed me that were having issues getting access to the unit. So when I called today Kira's tone and attitude was inappropriate. I called back and asked to speak with the manager of Kira and the Assistant Manager answered and she attempted to try and passed blame on to me as what I perceived as inappropriate. She went on to try and say she heard me yelling and that infruiated me because she was trying to say something to justify Kira's actions when in fact i wasnt yelling at all; not once did I raised my voice. Yes I repeatedly asked her question after question that she couldn't answered because they have no records of the work order. Conveniently, if it was money due to them they would be dialing my cell trying to collect and there would have been a work order.

I will be posting an update because they now have to send a message out to all their workers to see who went out to do the work and what part were they waiting for.

Have used Atlantic Coast Plumbing and Tile many times always with great results.  They are dependable, knowledgeable have an amazing office staff and employees.  I will definitely use them again and highly recommend!

Brian was very professional and knowledgeable when I needed to change out my hot water heater. He was on time, answered my questions, and I felt very confident in his skills. It took about 2 hours and it was great to feel hot water again!! Highly recommend.

My husband and I had an urgent plumbing issue. We contacted Josh and he was out at our house the next day. In less than 2 hours he not only found the problem, but fixed it as well. Him and his employee were friendly and very knowledgeable. They left our bathrooms very clean. Their prices are very reasonable. We will not hesitate to call All Around Plumbing again! I highly recommend them!

Quick and affordable. Would definitely recommend. I heard water running inside the wall behind my shower. I thought it might be a slab leak. It turned out to be a pinhole in hot water pipe in wall. When I called, they were booked and put me on schedule for later in the day or next day, but then I think it was the owner called back and reassured me he would have someone out the same day. Two gentlemen got right to work and fixed it within the hour. I would definitely recommend them. Quick, friendly, affordable.

My renter texted me this morning and said he was cooking a family dinner this evening and his kitchen sink is full of water that won't drain!!

Everybody was booked. A friend suggested I call Bert Norman's Plumbing and that They had several positive experiences with them.
From speaking to the very pleasant person that answered the phone, Lauren, to Jason the plumber who arrived clean cut with a pleasant, friendly attitude, I was delighted with the level of customer service.
Lauren put me on the after hour emergency list but said if a service tech could squeeze me in, it wouldn't be xtra. Jason's work was swift and thorough and he was very knowledgeable and well prepared. Later Lauren called again to make sure I was a satisfied customer!! Now THAT shows they reallyl
I highly recommend Bert Norman's Plumbing!!

These guys are outstanding. Fast and efficient quality work. Replaced a faucet and lines, cleaned out the drains in the bathroom. The whole job was done in less than an hour and the price was reasonable. I was very impressed by everything they did and highly recommend them.

Just joined Yelp, so I figure I'll contribute to a few local businesses I had dealings with.  
Pine Lakes worked on a leaky shower head for my Mother.  Not sure how she found them. The price was good but she didn't feel comfortable with the guy that did the work.  She's getting up there in age, so I wouldn't put too much into that.  But thought I would mention it in case someone else also had that same feeling.  Otherwise, it's not leaking anymore so he did a good job.

Mac at Turner Plumbing is great!  He is very respectful, courteous, and professional.  He demonstrated expert workmanship.

We just moved to the area and our plumbing was backed up a day after closing on it.  First thing, I called several plumbers for emergency availability on a Friday.  Packs Plumbing called me back in 20 minutes and sent out 2 technicians within the hour.  She gave me pricing on phone depending on sewer situation.   Jonathan and Blake showed up and immediately identified where sewer cap behind front hedges.  Started with camera and cleared the blockage.  They were professional and friendly while checking all toilets and drains to work correctly before leaving the house.  Very impressed and highly recommend.   Now on our speed dial!!!

We recently moved into a new house with very wonky plumbing. The hose bib broke and Christian Brothers was able to get someone out quickly to make the repair. Now 2 months later, the repair broke and they came out same day to fix, no charge. To be fair, the repair is in a difficult location and I wouldn't fault their workmanship for the second failure. I told them we were getting a full re-pipe soon so the solution only needed to be a temporary bandaid of sorts, so I'm sure that was a contributing factor.

The office staff is fantastic & great at communicating. 10/10 would recommend.

Very unprofessional technician. The office woman was very rude and condescending, even raising her voice to me. After a heated discussion i was afraid they would mess it up worse so i asked them to leave.

We had an irrigation pipe bust about 9:00pm and found these guys just by being the closest to us. Called and they were there within 20 minutes. Jumped right on the problem, figured out the issue and had it fixed in no time. Great service.

Called them on a Sunday to fix a leaking pipe.  I give them credit for at least answering the phone.  The plumber assigned called back and told us the job would cost a MINIMUM of $280 for the first two hours.  I told them it should not take anywhere near that time.  The plumber showed up promptly and was courteous and professional.  The job took less than 30 minutes, but we were charged the full two hours, plus a part, bringing the total to $300 for half an hour's work.  Dave Turner Plumbing had us over a barrel, because we had to shut down water to the entire house to avoid having the bathroom flood.  We did not appreciate how they took advantage of us and charged such a ridiculous rate.

I rely on word of mouth- especially for home services. Steve- our flooring guy- highly recommended Paul with this company! We are renovating our kitchen and needed a plumber to hook up the sink, garbage disposal and such. Good thing we got Paul's number in advance- because we would have been without water for over 2 weeks if we hadn't! Our plumbing is 25 years old in the house and in need of some items being replaced/updated. When the kitchen was dismantled- the water for the sink wouldn't completely shut off- so we had to turn it off at the main. Meaning- no water for the house at all. Luckily Paul was able to come out first thing the very next day and fix everything so we could turn the water on until the kitchen was finished.

Round 2 of plumbing- yesterday Wesley and Joe came out to hook up a new garbage disposal and rig our new sink. Not only were the guys efficient- they loved what we've done in the kitchen and teased about wanting to come back and see the finished product! They loved the copper sink I bought and said it was one of the nicest renovations they have seen. Nothing like compliments to make a girl give 5 stars! My sink is operational and I can use the kitchen again- thank the gods!

The only reason I gave it a 1 was because I couldn't give them a 0.
This is the most unprofessional company I have EVER dealt with. They show up when they feel like it and they don't have any kind of sense of urgency. I called 5 times to get my quote emailed to me because they did not leave me a copy. I spoke with Theresa who is extremely rude and not helpful what so ever. She told me she would email me a copy 3 days later. I asked her if she could email it to me the same day because the job HAD to be done. I didn't have any hot water nor water pressure. A month later and she has yet to send me the quote. Of course I went with a different company. Once my home warranty told them they wouldn't cover it they never contacted me to inform me because I still needed the work done regardless of who was paying for it. So when I called to try to set up the appointment once again super unprofessional and they didn't even seem to want my business. AND THEY ARE LIARS. They lied to my home warranty and told the company that the seller that I purchased the home from told me about the issues which is total bullshit. I have been trying to contact them to see where they retrieved that information from and they will not pick up.

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