Rolland Reash Plumbing

We have had clogging issues through the 35 years we have been at our house. What we need is a plumber that can get on roof for clean out as it us and older home. Now insurance considers that a liability we had to pay extra but that was clear before they came out.
First they were on time. Appointment was at 9 they were here at 8:50am. Very polite and experienced in knowledge. Darren was lead and he had an apprentice with him.
They did a great job. They were receptive and as we are older they knew the last place was the roof. Nd there was no way of getting out of it. It was worth every penny. Ty for the great professional customer service from the administrator to the workers. We were blessed today. Plumbing is expensive but it's better to know it was completed correctly.

I have used Rolland Reash several times over the past few years. The company I work for also uses them when needed.

Last year they replaced a pump for my 2nd bath. The one I had was not always working correctly and had gotten quite frustrating. I had added this bath about 5 years ago when Hurricane Matthew caused a massive tree to fall on my house...when rebuilding the laundry room, my contractor added a bath in that space. Due to the distance from my septic tank, a pump was required.

Rolland Reash came out and assessed the situation. They advised I needed a slightly differently type of pump and came out a couple of days later to remove the old one and install the new. I was given a set price for the job and that did not change. Since installation, I have had no issues whatsoever.

More recently, my kitchen sink was stopping up on both sides. In addition, my hall bath toilet was difficult to flush. I went to Rolland Reash's website and completed info for someone to contact me for a service call. It was after hours on Thursday night and not an emergency. I got a phone call from RR @ 8 the following morning and was told someone could be out around 1 PM the same day. I was also quoted a price for the job.

The technicians arrived right on time and within an hour, both of my plumbing issues had been successfully resolved! Just FYI-If you happen to be reading this and your sink is not draining like mine...they may try to unclog it from the inside first. If that does not work, they will likely try going on your roof and accessing the vent pipe. That's what happened with mine. The vent pipe was clogged up. This is the 2nd time since I've owned my home (32 years) that the vent had to be unclogged. The first time, I didn't even know what a vent pipe was!

Plumbing issues can be intimidating when you don't know a lot about how it all works. Kind of like taking your car in for repairs...you don't know what's wrong, how to fix it, or how much it might cost. Call Rolland Reash when you have plumbing issues and leave it to the experts!

I needed a disposal replaced and some of the plumbing into the wall from the pee trap wasn't done correctly.   Consequently I would have frequent back ups in the sink and tiny food particles on my dishes.   They fixed that without me even asking and explained to me why I had food particles and back ups in my sink. Everything runs smoothly and
clean now.   Thanks!!!!

My experience with Rolland Reash precipitously declined with each visit. After paying premium prices for them to assess a leak on a Sunday, I was appreciative of their ability to fit me in. They indicated that there was no pipe leak...but in actuality there was.

They returned a second time to actually fix the issue that a leak detection service identified and then I had to call a third time as there appeared to be an ongoing leak according to the contractor.

I was ok with paying for their services the first time but the frustration began to build as I was charged for a service fee the second time to fix the same leak that they missed the first time. Why was I paying for their mistake? I was beyond frustrated by the third time when they wanted to charge for fuel, a new addition.

Charging a nearly $100 service fee for $20-30 parts that take 10 minutes to fix feels like price gauging. Not to mention that without my permission, they called a friend who is a contractor and gave my number and address to him. This is probably not the best way to obtain a loyal customer base.

Hopefully I won't need a plumber any time soon but if I do I guess I'll be looking for a different company.

They took care of the issue of having to re-pipe my home because of a slab leak.
Price was right, work was done quickly, their staff was courteous and professional, and followed COVID-19 safety protocol.
Only one small snafu, but they made up for it quickly, and without any problem.
I would recommend Rolland Reash Plumbing 100%, and would use them again if a plumbing issue came up.
Thank you Rolland Reash Plumbing!

Showed up quoted me $1500, after one canceled appointment and estimate later the quote more than doubled. Scope of work vague and intentionally misleading.

Anthony showed up within a few hours after I called, and found the leak between the meter and the house within minutes. He was able to quickly fix this, and was very friendly and knowledgeable, discussing some upcoming maintenance I asked about. I have found my plumber, and couldn't be happier. Fair pricing too!

I had a 4 piece tub/shower installed for $2,950. It was not worth the money or hassle. It was a surprise to see the tub because they sent a picture of a computer screen with pictures of the tub and said this is the best I can do. They stated that the tub was standard but failed at acknowledging a curve that would show a concrete slab. Their solution? Put 1/2 round across leaving a 2in gap still exposing concrete and 2-3 inches of caulk smeared on the tub where they glued the 1/2round with caulk (they also tried to use finishing nails in concrete) and wiped the excess. There were a few other things but they came out and fixed the 1/2 round by cutting it to 45° and then a few days later all the caulking started to crack and pop off the tub. They again came out to fix the problems but then ripped off the 1/2 round because it was not PVC and then proceeded to ruin our new floor....they spoke to my wife in a very condescending tone. The finish on their work leaves a lot to be desired.

Fati and Stevo replaced 2 toilets at my house and also completed repairs on a leaking pipe.  All work was outstanding including great customer service.  I would use them again in the future for any plumbing work.

We hired Rolland Reash plumbing to change our bathtub into a walk-in shower and were very pleasantly surprised!  They did a beautiful job, cleaned up after themselves, and were courteous at all times. The shower is gorgeous, and the price was reasonable.

Always use RR to handle plumbing issues at our office building.  100% of the time, their staff and response is fast,  professional, courteous, fair price, considerate, conversational, and honest.  

In the plumbing industry I'm sure that it is hard to find (and keep) quality employees that can confidently work inside residential homes or offices.  Based on several jobs completed over the years, and in talking to Rolland directly, I would not hesitate to recommend RR to a family member or friend.

Outstanding!  Showed up on time, friendly, professional and respectful.  Did a great job and was out of here in 1.5 hours.  Problem solved.

Came out fast and did a good job. But very, very expensive! $440 for two hours and that price didn't include the replacement toilet I had to run to Home Depot for in the middle of the job (while they waited ... on the clock!). Tech was good and no complaints about their work, only the insane, out-of-this-world price. 3.5/5.

After getting an overpriced quote for a hot water heater installation from another contractor, I reached out to Rolland Reash Plumbing for a quote. I received a really reasonable quote and an appointment for the very next day. Justin showed up on time and was very professional. The water heater was expertly installed in short order. A few days later I had a dishwasher delivered and the delivery company refused to install the dishwasher. I called Rolland Reash Plumbing and they were again able to get me in the very next morning (and I called very late in the afternoon). Claudio showed up on time and was also very professional. He made quick work of installing the dishwasher and replacing nearby plumbing needed for the install. He even adjusted my hot water heater for me once he finished. I hadn't requested an estimate prior to the second appointment and was pleasantly surprised when the total came in at about $50 less than I had expected. I will definitely call them for all of my future plumbing needs!

I admit I was hesitant due to low ratings by two others here but as a longtime consumer reporter on television, I can't praise these folks highly enough!

The office staff was so efficient in understanding my issue and getting me the help I needed, I decided they couldn't be what a couple others described.  Scott arrived promptly and was not only courteous and respectful of my place, he was professional in every way.  He installed a hose bib inside my house (so I can run a hose to the outdoor terrace in my highrise) without making it a big deal.  He gave me every confidence I will not have a leak or any other kind of problem I was worried about.

As for price, it was extremely reasonable and fair...far less than another company quoted for the same job.  The materials and workmanship were also first-rate.

Five stars for Rolland Reash and his crew in the office and in the field.  You couldn't ask for more from any plumber.  And no, neither Rolland nor Scott are related...at the hourly rates most of these guys charge I wish I HAD a plumber in the family!

Be careful if you want to use a credit card or debit! They write all of your info down.
Not cool for credit card info to be written down.

Had them fix in my house and at my fiance's, Great service, great price, on time...both times.

We thought we had a potential slab leak due to wet grout in the floor.  We called several companies for diagnoses and quote.  Rolland was the first to come out and not diagnose the problem correctly.  We were charged $299.00 for the technicians time and they recommended we re-plumb our house.  They sent an estimator to give us a quote.  Prior to the estimators arrival our second quote plumbing company arrived.  They diagnosed the issue within 10 minutes.  No slab leak.  A kitchen faucet leaking and over a short time had leaked into the floor.  The issue was solved and fixed for $160.00.  I would love to believe that Rolland Reash Plumbing is not dishonest and selling services that are not required but have to question why you would diagnose a house re-plumb when all of the symptoms of a slab leak aren't met and you did not check the kitchen sink plumbing.  Glad it was only a $299.00 loss.  It could have been far worse.  Buyer beware and proceed with caution.

Christian and Damian came to the house to troubleshoot my suspected leak. You could hear it but not see water. They were excellent!  They found the problem with very little changes to the house and fixed the pipe and valve.  I couldn't ask for better technicians like Christian and Damian.  The cost was very reasonable especially being a Sunday. I will ask for Christian and Damian again for plumbing needs

Poor service and quality. Left the bathroom a mess and very disappointed in their plumbing work. Pipes also still leak and did damaged to the wall but cutting through it. Never will I do business with them again. Disappointed.