Best Businesses in Jacksonville, FL

I was a bit dissatisfied at first due to a scheduling mixup. However, the next day Josh arrived on time and with great energy. I needed to have the faucet in my shower fixed but he earned my trust by doing great work and not pressuring me. He gave me options I didn't know I had so that I could research & make informed decisions on things that had seemed too daunting to have addressed for years. I then set another appointment to have all of my toilets replaced, garbage disposal removed, a set of shower fixtures replaced-and Josh even quickly resolved a bad odor that was coming from a drain in my laundry closet for years that myself and family had unsuccessfully tried to resolve. He paid attention to detail and efficiently removed the garbage disposal and installed the new pipe in a way that gave me more space under the sink. I'm very pleased and will use Premier Plumbing, LLC for my future needs.

Dan Smith is extremely professional and responsive!! He helped us with replacing an igniter and oven element for our gas oven.  There was a small glitch a couple months later with the electric connection and he came first thing the next morning and fixed it with no charge!!! Not even a service charge.  He stands by his work and we highly recommend him!!

We just had to have our whole house repiped & I can not say enough about Kyle Jones, owner of Atlantic Plumbing Services, Inc. & his guys Jeremy & Evan.These guys were here early every morning & worked hard all day long.  Kyle came the very next day after our pipe broke. Everyone else was 2-6 weeks out, but because it was an emergency he took care of us. His price was better than the other 7 plumbers we called too! I highly recommend him! Excellent Service!!!
The building Inspector just came & said he did a really good job & that it was amazing what they can really do!
We can not Thank You enough!
Kyle Jones 904-233-8645
[email protected]…

This is by far the best plumbing company I have worked with. Zane and his crew have installed my water softener, outdoor shower and irrigation meter. They have also helped unclog pipes from root damage. They are always quick to respond, priced very competitively,  professional and clean.

Made appointment, then took pic of traffic and cancelled! UNPROFESSIONAL AND UNRELIABLE. Newsflash: I go to work regardless of traffic.

Living in this town for a year now, we find that so many companies we call for service, don't answer or don't show up quickly.  JOHN THURSTON PLUMBING IS AMAZING!!
We call. He comes. We had him here several times this past week and he jumps to help us out. Outstanding service. Very nice guy who does a good job and gives great service. Highly recommend him!

We had our cast iron sewer lines fail which required a full re pipe and  new connection to the city.  Our water lines were also failing.  This was a a massive job that included trenching, demo of concrete, and some wall demo. My concern was how disruptive it might be to our tenants.  Jeff was incredible...he worked diligently and efficiently to minimize the disruption, kept us updated with photos of the daily progress and rebuilt all of the areas where he had to break concrete.  The jobsite and property was left better than new, with new flooring and paint that matched. He even fixed a dishwasher leak that wasn't part of the bid, it was a very nice touch.   Its very rare to get this level of service with plumbing companies and I cant recommend them enough for small or large jobs, they have my business for life...A+

I have had Mike Scott out twice because drains were clogged and no one else could come out as quick.  Both times I paid and was told the problem was solved.  Both times I had to have them out again the next day for the same problem.  I paid $75 for the service call both times (plus all the extras) because they have no guarantee.   This company is good for a short term emergency solution but call someone else to truly solve the problem.

This company has given us the worst customer support that we have ever encountered from any company that has sold us a active unit send out worthless the technicians nothing has worked right at all from day one not impressed not happy not please don't deal with them

SCAM ARTIST
Signed a contract for plumbing services and issued a deposit for the services.  

6 weeks later, the services have not been performed.  No contact and will not answer phone or return calls.

They are horrible in service , reliability and quality . We had our home warranty company outsource a repair to this company and they were a nightmare to handle. I would never recommend them to anyone

DO NOT use this company!  We had a minor natural gas leak under the house that our HVAC company found and informed us about.  I made the mistake of calling TECO Gas first and they turned off the gas to the entire house at the meter and locked the lever so we could not turn it back on.  This meant that we were in a jam and had to get a technician out ASAP.  After calling several other companies that could not have a technician out in less than a few days, I found A1 Plumbing on the internet and called them.  They told me they could get a tech out that afternoon and that the trip charge would be $79 and that it WOULD NOT be applied to the cost of the repair.  I asked what the cost of the repair would be (expecting an hourly rate because the repair had to be diagnosed first) and was told that the folks who schedule the tech could not discuss any further pricing other than the trip charge and nor could they connect me to anyone else who could.  This should have been a BIG red flag, but I was desperate so I scheduled the tech who came out even sooner than expected (a good thing).  Once there, I explained to the tech where the leak was (based on what the HVAC guys told me) and he said that there was a flat $350 charge to diagnose where the leak was and what repair was needed and that this amount would also NOT be applied to the cost of the repair.  I asked him why I was not told that over the phone initially and he said that the staff that schedules the techs cannot quote any charge other than the $79 trip charge....  But, I persisted, it's a flat charge so there is no reason the customer cannot be told about it just like the flat $79 trip charge.  Apparently, that's just company policy.  Anyway, I was desperate so even after asking him to call into the office to try to ameliorate the $350 flat fee (to no avail), I agreed to pay the $350 to diagnose the leak.  The tech crawled under the house and came back out after maybe 5-10 min and showed me pictures of an apparent gas leak at two adjacent fittings at a T in the gas pipe.  After some discussion, he told me it would cost $175 to repair the leak in the two fittings.  So, once again, being desperate and already into this for $429, I agreed to go forward with the repair.  The tech was under the house and out in maybe 10-15 minutes, charged the system to make sure there was no more leak, and took my payment and left.  Total bill - $604!!!!!   All in all, without all the discussions over the charges, the tech spent maybe 45 min - 1 hour (at the most) from the time he arrived at my house to the time he left.   $604!!!
After the fact (end of April 2018), I called A1 Plumbing 7 or 8 times trying to reach the owner to discuss the (in my opinion) exorbitant amount I had been charged and was told over and over that he was out and would call me back.  Once, I actually spoke with him (Toby) and he said he would review the matter and call me back.  He never did and after a few additional calls from me, I was told by Office Manager (Ashley) that Toby was not the owner and that she would review the matter and let me know what if any adjustment could be made.  Never heard back from Ashley or anyone else.
Yes, I was quoted the $79 trip charge and told it would not be applied to the repair work.  No, I was not told during my initial call about the $350 flat fee (also not applied to the repair cost) to diagnose the leak and quote me the cost to repair.  The $350 flat fee to diagnose the problem was only made known to me once the tech had arrived and I had agreed to pay $79 just for his trip over (that would not be applied to the repair work).  So, only after I had agreed to pay $429 (none of which will be applied to the cost of the repair) was I told that the repair would cost $175 (arguably reasonable amount for the repair and time involved).
Bottom line, if you have ANY other option, DO NOT use A1 Plumbing and if you don't have any other option, at least you now know what they won't disclose up front.

They sent a plumber to my house to unclog a shower drain and ended up breaking the bottom hinge of the shower door. The plumber left the door half open and dangling at an angle and left the house without saying anything about it. I called the office to complain and the woman asked me if it was possible that the door just broke by itself. When I said no, she then asked me if it's possible that the door could have broken by itself in a few days because it was old. She was very callous and condescending.

I called back and spoke with the owner who agreed to replace the door. He later changed his mind because the door cost too much.

This was an awful experience. DO NOT USE THIS PLUMBER!!!