Best Businesses in Jacksonville, FL

I was a bit dissatisfied at first due to a scheduling mixup. However, the next day Josh arrived on time and with great energy. I needed to have the faucet in my shower fixed but he earned my trust by doing great work and not pressuring me. He gave me options I didn't know I had so that I could research & make informed decisions on things that had seemed too daunting to have addressed for years. I then set another appointment to have all of my toilets replaced, garbage disposal removed, a set of shower fixtures replaced-and Josh even quickly resolved a bad odor that was coming from a drain in my laundry closet for years that myself and family had unsuccessfully tried to resolve. He paid attention to detail and efficiently removed the garbage disposal and installed the new pipe in a way that gave me more space under the sink. I'm very pleased and will use Premier Plumbing, LLC for my future needs.

Starting in 1998, I've repeatedly chosen to work with Dan of G.A.S., a few times for repairs, after he installed 6 nat. gas appliances in my home in Springfield--2 wall heaters, then 2 fireplace gas logs, later switching to gas dryer & stove.
Today we had to replace the 1st 2 wall heaters he installed in 1998, so 22 years ago.
Dan is responsive, prompt, thorough, careful to explain all you need to know, all bases covered, resolves every detail, reasonably priced.
FIVE STAR SERVICE EVERY TIME!!!

Atlantic Plumbing did my rehab house. Excellent service and prompt. if he says he's going to be at the site at 10 AM he is.
Thanks so much!

Very trustworthy outfit! Very responsive! Very fair pricing! They are great, trust me!

Absolutely the best! Our bathroom remodel project was behind schedule because of another plumber who decided he didn't want to show up. Called Styles, gave us a bid and was here three days later with a crew of three and finish the job the same day! Very professional, very nice, cleaned up their mess on the way out. The crew worked well together and definitely knew what they were doing. Very relieved!! Would recommend them to everybody!

OMG!  I am recovering at home from major surgery, and of course, my plumbing goes on the fritz - after 6:00 pm on a Monday night.  I looked up plumbers under Yelp, and called Mr. Thurston the first time at about 6:05 pm.  He was finishing another job and asked me to call him back in an hour (after listening to all my details); I called him back and he was still working, so he said he would call me back.  I thought, sure...but he did.  We talked about my problem again, and he said he was on the way.  I told him I thought I could wait until tomorrow since it was by now almost 8:30 pm., and could he just come tomorrow (also so I would not have to pay an after-hours fee).  He insisted on coming anyway as he was so booked, he could not fit me in during regular hours for two days, but promised that he would not charge me any extra for the after-hours call - he just wanted to help me out!  He came, found the problem within about 20 minutes (outside in the dark) and billed me minimally for a full fix.  He was not only professional, but very nice and went out of his way to give me good service at an extremely good rate.

Do not call anyone else for plumbing - he is the best! I wish there were more service personnel out there like Mr. Thurston!

We are an active duty military family that had a sewage back up on a fairly recent home purchase. James from Clay County Master Plumbing came out to our home and worked incredibly hard. He never charged me more than he quoted. He is honest, respectful, and cleans after himself when in your home. His prices are better than anyone else I called and more importantly, he discovered an underlying issue with the plumbing in the home that the previous owners tried to hide from us. He gives you a professional invoice that is detailed with the work he completed. I am a thrifty person who calls around for multiple quotes and I stand by James Pelky with Clay County Master Plumbing 100% I will use him for any and all plumbing in the future should I need any. Also, he explained everything thoroughly and answered all of my questions (and I had a lot). He taught me so much through this process which I really loved! Thanks again for showing there are still honest hard working companies out there! ps. He came out the same day I called him.

Awesome customer contact team (really smart and efficient) from the start of the call. Upon arrival, within an hour(!) the service personnel was top notch, and the price was unbeatable. I have recently worked with several contract companies for multiple services and this one should be the model service for everyone! AND all seemed to ENJOY their job! What more could you want?

This company has given us the worst customer support that we have ever encountered from any company that has sold us a active unit send out worthless the technicians nothing has worked right at all from day one not impressed not happy not please don't deal with them

SCAM ARTIST
Signed a contract for plumbing services and issued a deposit for the services.  

6 weeks later, the services have not been performed.  No contact and will not answer phone or return calls.

All Hours Emergency Plumber was assigned to me by the Home Warranty company when my hot water heater stopped working. the technician (Josh) was extremely knowledgeable, very friendly and professional, and got me fixed up in no time. I have saved their contact info in my phone in case anyone ever asks for a plumbing recommendation. I would DEFINITELY call them again.

DO NOT use this company!  We had a minor natural gas leak under the house that our HVAC company found and informed us about.  I made the mistake of calling TECO Gas first and they turned off the gas to the entire house at the meter and locked the lever so we could not turn it back on.  This meant that we were in a jam and had to get a technician out ASAP.  After calling several other companies that could not have a technician out in less than a few days, I found A1 Plumbing on the internet and called them.  They told me they could get a tech out that afternoon and that the trip charge would be $79 and that it WOULD NOT be applied to the cost of the repair.  I asked what the cost of the repair would be (expecting an hourly rate because the repair had to be diagnosed first) and was told that the folks who schedule the tech could not discuss any further pricing other than the trip charge and nor could they connect me to anyone else who could.  This should have been a BIG red flag, but I was desperate so I scheduled the tech who came out even sooner than expected (a good thing).  Once there, I explained to the tech where the leak was (based on what the HVAC guys told me) and he said that there was a flat $350 charge to diagnose where the leak was and what repair was needed and that this amount would also NOT be applied to the cost of the repair.  I asked him why I was not told that over the phone initially and he said that the staff that schedules the techs cannot quote any charge other than the $79 trip charge....  But, I persisted, it's a flat charge so there is no reason the customer cannot be told about it just like the flat $79 trip charge.  Apparently, that's just company policy.  Anyway, I was desperate so even after asking him to call into the office to try to ameliorate the $350 flat fee (to no avail), I agreed to pay the $350 to diagnose the leak.  The tech crawled under the house and came back out after maybe 5-10 min and showed me pictures of an apparent gas leak at two adjacent fittings at a T in the gas pipe.  After some discussion, he told me it would cost $175 to repair the leak in the two fittings.  So, once again, being desperate and already into this for $429, I agreed to go forward with the repair.  The tech was under the house and out in maybe 10-15 minutes, charged the system to make sure there was no more leak, and took my payment and left.  Total bill - $604!!!!!   All in all, without all the discussions over the charges, the tech spent maybe 45 min - 1 hour (at the most) from the time he arrived at my house to the time he left.   $604!!!
After the fact (end of April 2018), I called A1 Plumbing 7 or 8 times trying to reach the owner to discuss the (in my opinion) exorbitant amount I had been charged and was told over and over that he was out and would call me back.  Once, I actually spoke with him (Toby) and he said he would review the matter and call me back.  He never did and after a few additional calls from me, I was told by Office Manager (Ashley) that Toby was not the owner and that she would review the matter and let me know what if any adjustment could be made.  Never heard back from Ashley or anyone else.
Yes, I was quoted the $79 trip charge and told it would not be applied to the repair work.  No, I was not told during my initial call about the $350 flat fee (also not applied to the repair cost) to diagnose the leak and quote me the cost to repair.  The $350 flat fee to diagnose the problem was only made known to me once the tech had arrived and I had agreed to pay $79 just for his trip over (that would not be applied to the repair work).  So, only after I had agreed to pay $429 (none of which will be applied to the cost of the repair) was I told that the repair would cost $175 (arguably reasonable amount for the repair and time involved).
Bottom line, if you have ANY other option, DO NOT use A1 Plumbing and if you don't have any other option, at least you now know what they won't disclose up front.

I have been utilizing affordable plumbing for years. They are professional, knowledgeable, prompt and friendly... not to mention affordable!  I live in an aging condo with lousy plumbing and they have prevented me from making mistakes such as installing a garbage disposal here. They've solved every issue quickly and efficiently. Loyal customer.

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