Best Businesses in Jacksonville, FL

I was a bit dissatisfied at first due to a scheduling mixup. However, the next day Josh arrived on time and with great energy. I needed to have the faucet in my shower fixed but he earned my trust by doing great work and not pressuring me. He gave me options I didn't know I had so that I could research & make informed decisions on things that had seemed too daunting to have addressed for years. I then set another appointment to have all of my toilets replaced, garbage disposal removed, a set of shower fixtures replaced-and Josh even quickly resolved a bad odor that was coming from a drain in my laundry closet for years that myself and family had unsuccessfully tried to resolve. He paid attention to detail and efficiently removed the garbage disposal and installed the new pipe in a way that gave me more space under the sink. I'm very pleased and will use Premier Plumbing, LLC for my future needs.

Starting in 1998, I've repeatedly chosen to work with Dan of G.A.S., a few times for repairs, after he installed 6 nat. gas appliances in my home in Springfield--2 wall heaters, then 2 fireplace gas logs, later switching to gas dryer & stove.
Today we had to replace the 1st 2 wall heaters he installed in 1998, so 22 years ago.
Dan is responsive, prompt, thorough, careful to explain all you need to know, all bases covered, resolves every detail, reasonably priced.
FIVE STAR SERVICE EVERY TIME!!!

Their service is top notch. Kyle and his guys are very timely and courteous. They went above and beyond for our recent service call and I will definitely recommend them to anyone who is need in for a plumber and crew that care.

They came when they said they would show up and stayed until the problem was fixed.  They came for an entirely different issue earlier in the year and we have the same good, professional experience.  The gentlemen, Keith who did the work cleaned up the area under the sink after getting his tools together after he had tested the repair to be sure it was good after when he was finished.  I will freely recommend Aqua Physics to neighbors and friends.

I used this company 32 years ago when I built a home in Jax Bch.  I couldn't be more happier with the work that was done to perfection that lasted many years!  I moved away.  Came back to the area but in Vilano -2013.  Had a slab leak-2015.  Called out two company's that were local (St Augustine) and had major misrepresentation  and damage with both Companies that did not solve my problem and if any caused more damage to my home that was in good shape to where I have to have a new shower/tub area remodeled and a kitchen cabinet replaced..  I didn't want to strike out the 3rd time so I  call Styles Smith Plumbing.  It was the best move I made!  They fixed the leak and re-piped my townhome for less than1/2 the price we were quoted on by 4 companies.  This family owned business only knows the right way to plumb!  I HIGHLY recommend this Company for all your plumbing/building needs!

Called john based on Yelp reviews and could not be more pleased.  Arrived same day as called, had all parts needed to fix water heater and had job done within an hour.  Heaven forbid I have any more plumbing problems, but if I do, I'll for sure be on the phone to John

Too bad there isn't a LOWER rating. This bunch of primates managed to flood my house and ruin tile. TILE is WATERPROOF unless THESE CLOWNS install it.

Awesome customer contact team (really smart and efficient) from the start of the call. Upon arrival, within an hour(!) the service personnel was top notch, and the price was unbeatable. I have recently worked with several contract companies for multiple services and this one should be the model service for everyone! AND all seemed to ENJOY their job! What more could you want?

This company has given us the worst customer support that we have ever encountered from any company that has sold us a active unit send out worthless the technicians nothing has worked right at all from day one not impressed not happy not please don't deal with them

SCAM ARTIST
Signed a contract for plumbing services and issued a deposit for the services.  

6 weeks later, the services have not been performed.  No contact and will not answer phone or return calls.

Worst service ever.  I would leave -5 stars if I could.   Didn't fix my toilet the first time. Called and scheduled again. No show the second time. I called the emergency number.  No call back. Called AHS who contacted with them. Finally a call back on a bad line that kept going in and out and finally disconnected but after I was told it would be another 2 days.  No call back after disconnect.  Just don't waste your time with this company.

DO NOT use this company!  We had a minor natural gas leak under the house that our HVAC company found and informed us about.  I made the mistake of calling TECO Gas first and they turned off the gas to the entire house at the meter and locked the lever so we could not turn it back on.  This meant that we were in a jam and had to get a technician out ASAP.  After calling several other companies that could not have a technician out in less than a few days, I found A1 Plumbing on the internet and called them.  They told me they could get a tech out that afternoon and that the trip charge would be $79 and that it WOULD NOT be applied to the cost of the repair.  I asked what the cost of the repair would be (expecting an hourly rate because the repair had to be diagnosed first) and was told that the folks who schedule the tech could not discuss any further pricing other than the trip charge and nor could they connect me to anyone else who could.  This should have been a BIG red flag, but I was desperate so I scheduled the tech who came out even sooner than expected (a good thing).  Once there, I explained to the tech where the leak was (based on what the HVAC guys told me) and he said that there was a flat $350 charge to diagnose where the leak was and what repair was needed and that this amount would also NOT be applied to the cost of the repair.  I asked him why I was not told that over the phone initially and he said that the staff that schedules the techs cannot quote any charge other than the $79 trip charge....  But, I persisted, it's a flat charge so there is no reason the customer cannot be told about it just like the flat $79 trip charge.  Apparently, that's just company policy.  Anyway, I was desperate so even after asking him to call into the office to try to ameliorate the $350 flat fee (to no avail), I agreed to pay the $350 to diagnose the leak.  The tech crawled under the house and came back out after maybe 5-10 min and showed me pictures of an apparent gas leak at two adjacent fittings at a T in the gas pipe.  After some discussion, he told me it would cost $175 to repair the leak in the two fittings.  So, once again, being desperate and already into this for $429, I agreed to go forward with the repair.  The tech was under the house and out in maybe 10-15 minutes, charged the system to make sure there was no more leak, and took my payment and left.  Total bill - $604!!!!!   All in all, without all the discussions over the charges, the tech spent maybe 45 min - 1 hour (at the most) from the time he arrived at my house to the time he left.   $604!!!
After the fact (end of April 2018), I called A1 Plumbing 7 or 8 times trying to reach the owner to discuss the (in my opinion) exorbitant amount I had been charged and was told over and over that he was out and would call me back.  Once, I actually spoke with him (Toby) and he said he would review the matter and call me back.  He never did and after a few additional calls from me, I was told by Office Manager (Ashley) that Toby was not the owner and that she would review the matter and let me know what if any adjustment could be made.  Never heard back from Ashley or anyone else.
Yes, I was quoted the $79 trip charge and told it would not be applied to the repair work.  No, I was not told during my initial call about the $350 flat fee (also not applied to the repair cost) to diagnose the leak and quote me the cost to repair.  The $350 flat fee to diagnose the problem was only made known to me once the tech had arrived and I had agreed to pay $79 just for his trip over (that would not be applied to the repair work).  So, only after I had agreed to pay $429 (none of which will be applied to the cost of the repair) was I told that the repair would cost $175 (arguably reasonable amount for the repair and time involved).
Bottom line, if you have ANY other option, DO NOT use A1 Plumbing and if you don't have any other option, at least you now know what they won't disclose up front.

Called out to repair toilet that would not drain properly, the tech tried to clear the line and it still did not drain properly. He said the toilet is old we need to replace it and then should drain fine. I bought a new toilet and installed it, with no luck. When I called the office to get them back out to repair the problem, the staff was very rude and aggressive.  I paid them for a service  that they did not provide and they wanted to charge me again for the service while being rude and yelling at me.

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