Best Businesses in District of Columbia

Called Northeast Plumbing once to repair a leak and haven't had any issues since. Plumber was punctual and very knowledgeable. Will call for future plumbing needs!

Syd is just now finishing up some work for us.  
I first had Syd out to diagnose and bid a drain problem in  my Dad's house last spring, but I ended up going with another plumber, and wish I had gone with Syd the first time.  Eventually, that other plumber took care of the drain problem from just inside the foundation wall to the outside line up to the street.  
More recently, as we were getting ready to put that house on the market, we noticed another issue with the utility floor drain backing up whenever running a load of wash.  Syd and his crew came promptly, and confirmed that we also needed replacement of the floor drain under the concrete in the utility room. He gave me a decent bid on the spot, and was able to get to work more quickly that I expected.  His crew moved our clothes washing appliances out of the room, removed the laundry tub, covered our cabinets and shelves with plastic, and painters-taped the door jambs to contain the dust from the jack-hammering excavation.  They replaced our drain pipes, got the county inspection, covered the hole with gravel, and put a smooth coat of concrete to repair the excavation.  When the concrete set, they came back the next day and put everything back where it was supposed to be.  They did all this with patience and professionalism despite the well meaning but sometimes ditsy occupant of the house who made it challenging for them to gain access and start work some days, and I really appreciate their forbearance, though I would not recommend you taking that for granted.  

In short, go with Syd - you'll be glad you did.

I am a facility maintenance manager and often need to find companies for small repairs in local businesses.  I also need to coordinate everything over the phone as I am not on site at the properties.  These guys were great,  They responded fast, the price was reasonable, and they had had availability the next day,  They should up as promised and were efficient with the repair.  I will definitely be calling them again

Very well-run shop. Had a sump pump issue, which Kenny came out and assessed quickly. Evaluated not just the pump, but my outside drainage system and how it worked with the pump. Ended up needing to replace the old pump, which he did quickly and even improved the system with a clear pipe that shows me if there is a problem in the future with the flapper. The admin staff was equally great - very nice and accommodating. Fairly priced and they do offer Yelp voucher deals. Will definitely be calling them again in the future.

Ibrahim is reliable and does quality work! He has helped me out twice now - he works around my schedule and is so easy to work with! I definitely recommend him!!

He was great! Knowledgeable, and a fair price. Will use again. A nice local guys. He viewed our sewer line for roots before new driveway was put in. Also, cleared the line and gave good suggestions.

Jerry is great, prompt, fair prices and you even get a few added stories from time to time. Highly recommended!

We called them over to take on a job our handyman shook his head at - a dual-sink to solo conversion disposal install. Upon arriving, Stacy was great with our two dogs, super polite and explained everything along the way.

There was very little room to work with, but he gave us the plan A and plan B options and went to work. Stacy definitely knows his stuff and got the job done right the first time. We've used Voight before but will always ask for Stacy going forward. Highly recommended if you value transparency in pricing with high-quality work!

Chris did a lovely job replacing my toilet. He was on time, very professional and polite. He got in and out quickly and was reasonably priced. I would use his services again.

I didn't know what to expect or what I wanted when I started my bathroom project. I was wary of working with contractors due to bad experiences in the past, but Jed (Tony) and his team exceeded my expectations at every step. They took a small dingy bathroom and turned it into a peaceful oasis. Jed guided me through the process and made sure everything was to my satisfaction at the end. I was even able to work from home around his team during the project with minimal interference. I highly recommend Jed and his team, they are highly skilled and do amazing work.

Alfonso and team were great, on time, and competitive with pricing.  I'll use them again for any future HVAC needs.

I had found Quality on a whim when searching for my last estimate, reference my sewer issue. I'm so happy that I found them! Saved me from taking down a tree, digging up my yard and replacing a line that didn't need to be replaced. Greg and his Team are the best I've come across, and I had 4-5 other companies check my issue. I highly recommend Quality!!!! I even recommended to some customers at a Home Depot in the plumbing isle!

Excellent service!  We had a water heater problem and contacted Aqua Plus Plumbing--what great service we received.  They are a new business, only in business for the last three years.  With their service expertise and customer focus, they will really do well as a business.  Burchell was our Technician and he was extremely knowledgeable, personable and gave us many tips to avoid future problems with the water heater.  Such a pleasant experience, we will definitely use them again.  Highly recommended!

Quick to respond and schedule. Fair price. Pleasant and professional technicians (Taylor has been to my house twice). Wont use another company again if I can help it.

We had a bathroom nightmare because our old handyman didn't do a good job. We've used David and his team in the past and had them come take a look.  His guys are thorough and good and he does his best to lay out options and be transparent.  He also works with your needs to let you decide the best way forward.  Our new bathroom after David's work is amazing and we couldn't be happier.

Up-charging, broken appointments, repair that didn't last and weeks without air conditioning. This is what being a 'priority customer' with a $750/yr service contract means at Magnolia.

Two of my Goodman heat pumps broke down. I contacted Magnolia via e-mail and they responded that they could get a tech out that day for $218. I called them back and they upped that estimate to be an emergency visit but they could waive the additional charge if I signed up for their $750 annual service contract, which I did (big mistake).

I told them up front, both via e-mail and over the phone, that one of the systems likely needed a new TXV/Filter Drier, and wanted to be assured they could do that repair if needed.

They came out (5/29) and realigned the fan on one unit, but did NOT have the TXV/Filter Drier needed to do the full repair. They could not repair the other unit, and estimated it needed a ~1,800 repair. It was 9-years old, so I asked to receive a quote for replacement.

The repaired unit broke down that same night (spoiler alert, it needed that TXV I told them about).

I texted the Tech, as he instructed, the next morning (5/30) about the system being down and wanting to move forward with repairs/replacement ASAP. He never responded.

I called Magnolia that morning as well, and they scheduled a comfort adviser to come out on 5/31. I took the day off of work and they were a no-show. I had to schedule a second appointment, but their quote on replacing the system was the highest I've ever received by several thousand dollars.

I've followed up several times since those original appointments about the repair, but here I am 19 days after telling them the one system needed a new TXV and they haven't even ordered it.

So I called them today to cancel my service plan and their response was that I'd have to pay them for the discount for the original service (the one that they upsold, and then broke down within hours). I asked them to call it a wash, given that the repair was a failure, they stood me up, and they've not even ordered the part for the original repair... they told me they'd come after me for the money.

Not much to say positive or negative. They performed a check of the A/C and preventively replaced a controller at a reasonable price. The tech was good and very efficient and informative.

4-15-2016  I had Cropp out for a presummer maintenance and they sent the same tech who di a great job.  I was very satisfied.  THEN about a week after he was here there was a terrible racket in the duct work. A hammering sound is the only way to describe it.  After it happened again for each of the next several mornings I called customer service and the next day the supervisor came by. He inspected the work and found it fine but went ahead tightened the damper wing nuts to keep air flow from making them rattle.  Next morning a huge racket again.
I had a sound recorder app on my phone so I could capture the noise.  I went to the basement to do just that and it was LOUD.   Every 20 or 30 seconds there was a pause in the racket and I heard a faint bird call.  So back up stairs and out the back door and there on my metal furnace chimney was a Red Header Woodpecker hammering away with his beak on the metal cap.  It would hammer then do a little dance and make calls. Obviously some kind of mating ritual and I guess he finally succeeded because it stopped about 4 days later.  All this to tell you Cropp just picked up a fifth star for outstanding customer service.  Not to mention a big laugh when I sent them the recording of my horny woodpecker.

We called to see what it would take to replace a faucet in our kitchen with a new one that we purchased from Lowes. Patrick came out and gave us a quote for the work and very quickly and cleanly replaced the faucet. He also discussed a few other items with me at detail. I would highly recommend this company (and Patrick).

I have used Gaithersburg Plumbing multiple times in the past and have been very satisfied with the work performed and with the cost. Not so this last time. While I highly recommend the quality of the work that was done, the cost was exorbitant. For 2.5 hours of labor (plus parts, which consisted of some PVC and hardware) I was charged $1,200. Assuming the parts cost $200 (which is very generous) that works out to $400/hour. Based on my calls to other plumbers, the hourly labor rate should have been about $200. By the way, I did sign-off on a written estimate before approving the job, however, had I known the work would take only 2.5 hours I never would have moved forward.

Here's the work that was done and what I was charged:

Bathrooms: Rebuild 2 shower faucets with new internal parts. $662

Kitchen: Re-configure PVC below kitchen sink to fit customer-installed disposal, connect PVC to disposal. $300

Basement: Re-configure PVC to fit new customer-purchased sump pump, remove old sump pump, drop new sump pump in well. I had already unsealed the sump pump well, cleared it of water and debris, and removed the old float. $238

The letter I received from the company in response to my complaint was unapologetic, attempting instead to justify the cost.

In the future, I'll go elsewhere for plumbing services, and will always get a time estimate as well as a cost estimate in advance of approving the job.

Kevin Jenkins came to my house to fix the kitchen sink - turns out one small $3 part had come unscrewed. It took him in total 35 mins (including going to get the part) and he charged me a ridiculous amount of $180 for the service. Refused to give an estimate or talk price until he presented me an invoice at the end. Charged a $45 travel fee to drive less than a mile. Completely unprofessional and I was extremely dissatisfied with the service. The only good part was that he was only about a half an hour late and came on a Saturday. DO NOT USE HIM.