Discount Lockout

Extremely thankful for you guys! Hands down the best he came quick, he knew what he was doing. He was very professional. The part I loved was how he very adorable. I'd like to say thank you again ! I was locked out of my room for 6 hours lol. Thanks again !!

If I could give no stars I would!! Mike just cussed me out over the phone and it was because I asked for a refund on a job. Rude service overall!!!! Don't recommend this company at all!!!

Take the money and run a Steve Miller song has been ruined for me. This guy shows up to remove my busted house dead bolt then tells me to run to ace hardware to get a replacement and that he would screw it in but before this he demands my $75 payment when I get back 12 minutes later he is gone and now has me on call text block. My house is unsecured for the night until I get someone to finish this job. Unacceptable

Great response time and service, highly recommend. Was sitting on side of freeway with a flat and not great conditions for changing it. Plus it was dark! He did a great job.

When I locked my keys in my car the other day, my roadside service contacted this company for the lockout. I was told the locksmith would arrive in "no longer than 45 minutes" by the service. At 55 minutes past the time of the call, I received a phone call from Richard of Discount Lockout. During the conversation, there was some breaking up of the call (as I was near a mountain and a spot I know has terrible reception); so at some point during the conversation, I said, "Can you hear me?" He replied quite gruffly, "Yeah, but I'm trying to talk and you keep talking over me!". He proceeded to ask where I was. I told him the location, he groaned and said, "I'll be there shortly"; to which I replied, "I was told you'd arrive within 45 minutes and that has passed". He then went on a tyrant about that being an ETA and that he has to drive all over the valley and he only gets the location of one stop at a time.
When he arrived about 10 minutes later, he continued his tyrant about driving all over the place. (All I could think of was: Isn't the nature of your job??)
He was wearing a completely inappropriate t-shirt for someone who is dealing with the public that referred to his fondness for female genitalia.
When you're locked out of your house or your car, you're kind of in distress and you're definitely not having your best day. The least the locksmith can do is be pleasant and professional to minimize your stress.

Had trouble with car starting. They are VERY friendly! Great customer service. Kept me updated on their departure and arrival times. Made an annoying situation a lot more bearable.