Best Single Hung Window Installation And Replacement in Phoenix AZ

I can't say enough good things about my recent experience with Arizona Window and Door! I needed an exterior door replaced and the company President and Owner, Greg McNamee, promptly returned my call and came out to give me a quote. Greg walked me through the various product options and helped me selected the right door for my needs. When it came time for the install, Davin Taylor, Operations Manager, showed up promptly at the appointed time. Davin is a true craftsman and did all the little extras like installing frame insulation (there was none around my original door) and a metal rain cap above the door. To say that I was impressed with Davin's work would be an understatement! I highly recommend Arizona Window and Door and thank them for a job very well done!

I actually feel sort of bad for giving this place a 3 star since they've pretty much aced yelp so far.

I will say this about buying windows for your house... it's a pain in the ass, and it can be stressful. If you're like me, you'll do some research online, talk to a place like Home Depot, call around and get a few quotes, and feel lied to a lot... Ultimately, you'll settle on someone who earns your trust the best who also comes in the cheapest.

K & J, aside from a few hiccups during the courting phase of our relationship, was great over the phone. They were willing to bend over backwards to earn my business. They weren't able to beat the lowest price I found, but they were willing to come close, and I ended up choosing them because they earned my business.

The installer came out and was really nice... good with small talk as well. He did a pretty good job too overall. I mean, all of my crappy old 70s single pane windows were replaced with efficient dual pane windows. Toward the end of the job, he made an error with the trim, and after some hemming and hawing, we settled on a resolution. He had to rip it out and re-install it. It isn't perfect, but it'll look fine after paint. Yeah, I haven't painted it yet. I'll get to it.

The mistake put him off schedule, so I think he sort of had to rush toward the end. He missed some spots with caulk, and I suppose I could be happier. I wouldn't ever ask them to come out again to change it though, and I wouldn't ask for a refund either. They did a fine job. Not necessarily exceptional, but good enough. I mean, he cut and nailed in some trim for me, and it's not really what they do.

So why the 3 stars? I feel like I was a little misled and oversold on the benefits of new windows. My electric bill has actually gone up since last year. I haven't changed the thermostat. It hasn't really been hotter. I'm not doing anything different, but my bill went up 3 out of 4 months this Summer. I replaced the back door since last year too (which used to have a giant dog door and got direct sunlight half the day), so I don't have any exterior doors or windows that aren't rated for high efficiency or whatever.

It's possible I've got a spot in my house somewhere I'm not aware of where I'm losing cool air or where heat is getting in... same could be said for your house - so don't just assume that your bill will drop by 1/3 and your new windows will pay for themselves. It's also possible something is wrong. I don't know. I do know that a cricket got in behind the trim where there was no caulk and he harassed me with cricket sounds for 3 weeks.

One thing I do like is that it's quieter in my house (aside from the crickets). New windows certainly do help with noise. Wish it kept my house cooler. If my bill didn't go up, I would have given them a 4 - possibly a 5 if things had gone a little smoother (and also just to be nice and support local business). 3 means A-OK, and I don't think it'll bring the average down, but I must be honest here. I know they are good people, and they're great with the customer service and such.

I'm posting a picture of my SRP bill so you can see what I'm talking about...

I received a few estimates when considering new window shades for my house and they were the best price! Bob was very knowledgeable and great to work with during the measurement and estimate appointments. Once my screens were ready, Kyle scheduled a time and came out to install them the same week.  One of my bedroom screens was not measured correctly, so they remade the screen and came out the next day to reinstall it. Great experience overall. Excited to see how much heat I keep out of the house with new screens.

Steven is great.  Arrived on time, very professional.  We had two shower doors installed- one stand up shower with a swinging door, one sliding door for a tub/shower combo.  I'm obsessed with the swinging shower door.  It is perfect- exactly what we asked for.  The tub slider is okay.  I give them lots of credit for fitting it- the tile wasn't straight and they were able to install it just right.  The only reason they lost a star is because the door isn't stable on the track and rattles.  We have other shower door sliders that don't do that.  I checked our other sliders and a long piece of rubber was placed along the track to reduce that rattle.  That wasn't done with other shower door.  They did come out and try to correct it with a 4 in piece but it wasn't going to do the trick.
Overall, I do recommend them.

David and Donovan did an awesome job with my install. Prompt, polite, and professional. Installed 6 brand new Windows. Couldn't be happier. Answered all my questions and concerns. Would recommend!

I had a positive experience with Mark today. He fit me in last minute and outside of business hours. He replaced my window in under an hour. He is meticulous and extremely professional regarding his work. It was a very pleasant interaction. Thank you so much for making my day today.  Highly recommended!!!

These guys are quick and friendly! I called several people first that were very rude and seemed to have no idea what I was needing but these guys immediately understood and were ready to help. The customer service and technicians were both outstanding. They fixed my back sliding glass door and the price was reasonable. I would highly recommend them!

Abraham did a great job replacing the non-standard size double pane glass in on of our French doors.  He made three trips out to Carefree to provide us with his estimate, get exact measurements for the glass order, and finally for the installation.  His estimate was very reasonable and he kept us informed of his progress all the way through the process.  I would definitely call Golden Glass and Glazing again for any future glass work I might need.

Not very happy with this company.  I paid them a total of $351.47 in November 2021,  $166.47 for 3 beveled strips of mirror and $185 to install the mirror.  Upon arrival and after looking at the mirror, the technician felt it would best be hung by using a french cleat rather than the clip that was originally quoted.  I gathered there would be an additional charge, but the owner wanted to charge me an additional $185.  When I asked why she was charging me another $185 she told me that the first $185 was for gluing the three pieces of mirror, really, how much can glue cost?  When pressed, she told me she would refund me the $185 and not to ever call again.  No problem of that ever happening.  The technician that came to hang the mirror was a gentleman and a professional and it was because of him that I gave this company 2 stars.

Have yet to be refunded despite the owner's same day response.  I filed a dispute with my bank on 1/20/2022.

We've had these guys come out to help n us with a core c of problem areas with our gutters. They were very responsive and did a great job. We would recommend them in a heartbeat.

Absolutely Fantastic,   The only company to deal with.  James was a complete professional, price was right and service was great. Up front and very honest people to work with

The company was very professional , from the sales person to the installer, They communicate with you often so you know what to expect . Really satisfied with my door , thanks

We moved into a new home with a big office space but also a big open space with no doors. We contacted Southwest door and sash and they came out quickly even during the pandemic measured and gave us a price the same day. They told us that there  would be a delay because of supplies which we totally understood and everybody was going through the same dilemma. The installer came and he was fantastic he walked us through step-by-step what he was doing - our doors are beautiful - we get so many compliments.  Opaque glass  with white wood frame - it's a huge space but they made it look like I t's original to the house!     Thank so much for a great job - highly recommended!

Ever since I moved into my condo in Sun City, during the heavy rains, water would seep under the patio door into the Arizona room. I had people tell me that it couldn't be repaired. But Joe and Jeff came out, took off the whole door, fixed the problem with the bottom plate not being sealed down properly, replaced the trim, and even put new trim around the two patio windows. The wall with the patio door was not even tightly fastened down, so it moved! They fixed all of those things, including several issues not in the initial quote, at no extra charge. I was also doing some remodeling in my bathroom but had gotten stuck. So, while they were here for the patio door, Joe also did some work in the bathroom, even though that was not why they had come out. They were wonderful! I highly recommend Joe and Efficient Home Pro.

Donna Doft

I've been in the market for new windows to replace the windows my house was built with (very thin late 80s single panes) and got three different quotes before I contacted Tracer Window. When Chris from Tracer came over I knew immediately he wasn't a typical sales guy telling me what I wanted to hear. I can smell b/s from a mile away and it does nothing but drive me to find someone else.

Chris was objective and honest and gave me a good list of pros and cons and enough information to decided not to install a $10,000 three pane sliding glass door that I thought I was set on. That alone sold me that I could trust Tracer to do the job.
The quote came out very fair and Chris gave me the confidence that they would be installed professionally and meticulously.

I just had the windows installed and completed this week and couldn't be happier with the job. The team of window installers blew us away with their customer service and professionalism. They respected our property by taking great care to protect anything that might have got damaged during install, they ensured all their work space was spotless upon leaving and they didn't try to rush through the job to get it done it one day. On top of that they adjusted my patio door to swing more freely without me asking them and did it free of charge. Their work was meticulous, every joint and corner of the window trim inside and out was perfectly sealed and trimmed and they cleaned the windows leaving them spotless.

Through the finish walkthrough they pointed out a very discrete scratch on a window pane that I wouldn't have ever seen and they insisted to take care of it through the Milgard warranty. Just another huge plus.

To say the least I'm very thankful I hired Tracer Window and Door to take care of this big project. I would recommend them to anyone looking to replace their windows. I believe Tracer is a team of honest, hard working people that want to exceed 100% customer satisfaction.

I had an excellent experience today buying 4 appliances with Bill Erdstein at Bell Road Home Depot.  Bill was very helpful and knowledgeable.  Also was able to get us a discount . Thank you, Bill and Home Depot.

So the juries out for me. Ordered 15 windows and 1 slider about 2 months ago. Was scheduled to begin April 3rd. They emailed to say they were short staffed and needed to reschedule for April 10th. Then they rescheduled for April 12th. The 5 man crew came out on the 12th and said they couldn't make it the 13th because they had to work on another job. They came the 14th and said they would be back Monday the 17th but 2 of the crew had to work on another job. AND the kicker to it all is, once they get done, they contract with a guy to do stucco repair and cannot give me his schedule.

$25,000 and this is the way I'm treated?? Crew is great but there is very little communication from sales (who told me he had no idea this was happening) or scheduling. I'm told they'll figure it out and let me know but I haven't heard anything from anyone and my house is in disarray because I've had to move stuff. I've missed work and had to reschedule dog care multiple times.  Will update if the job ever gets done. Would not recommend this company!

Make sure to read the contract fully before signing there is no way for a client to get out of it without having to pay this company 33% of the total I was fully cooperative with all they asked for my side of the bargain so they could have an easy install when the install was ready I removed all my blinds and moved everything out of the way when I received a call saying they have all my products ready for install come to find out my order was never placed after 3 months and the windows they brought were not the correct windows or even the correct sizes for my house it was a different clients I called the next day she said it will take about 2 weeks. the lady that I was speaking to was fired due to messing up other clients orders. It has been over a month since I removed all my blinds and moved everything out of the way (which it's still like that because there's no point in putting them back)  I have not received a call or even heard anything from the company about my windows and doors so I called to cancel my services due to not fulfillment to the contract and Miscommunication on there side and to let them know that I just don't want the windows and doors anymore and immediately the guy said that is impossible due to the contract and they have the high attorneys for this situation and as a company we will not lose
I did not read the contract fully but there is NO EXIT CLAUSE for the client to have the right to cancel after the company has not hold up there bargain so just make sure you read the whole contract because this company only cares about one thing only and that is scamming people into contracts that only benefit them and could care less about a client I knew right away as soon as the guy I spoke to started bringing up attorney and lawsuits right when I said I would like to cancel the order than he also told me that it was my fault that I should of been calling them everyday because in his words and I quote if it was his house he wouldn't put up with that shit (laughing) how is it my fault as company you should of called your client and communicated with them of what's going on

We had a wonderful experience with Window World.  We are extremely happy with the product, excellent quality and craftsmanship. Our sales representative Ace was great to work with, very knowledgeable and down to earth. The installation went  very smoothly, Jose  and his crew were awesome.  They were very professional and extremely skilled at what they do.  They were on time, thorough and did exceptionally good work.
Overall we are very happy with Window World . Our expectations were exceeded.