Best Air Duct Installation in San Jose CA

Overall, I had a very good experience with this company. I first had a technician come out to check my air conditioner that wasn't working. Apparently, it was leaking coolant so fast, it couldn't retain any. I then hired them to give me a replacement. They first showed me the footprint of the one they brought. Unfortunately, it would get in the way when going into the yard. So they took it back (before unpacking) and found a totally different shaped unit that would fit nicely behind my pool shed. The job was finished in a day including the time to replace the unit.

These guys do great, reliable work. I needed a 240V outlet installed in my garage so I could charge my EV and the process could not have gone more smoothly. I had an idea where to put the outlet but they came up with a better solution, even though it was more work for them - which they didn't charge me extra for. That is what I call quality service. They were in and out and even called a few days later to make sure everything was working properly. The quality of their work is first-rate and if I ever need *any* electrical work done to my home, these guys will be my first call. Highly recommend.

I just used Got Watts for a third time in 5 years, this time on a new home (panel expansions/EV charger).  This company has either been very lucky or is very skilled at hiring quality people.  Everyone I have interacted with has been thoughtful, pleasant to deal with and knowledgably.  They are very busy because they are good.  I highly recommend this company.

Valentin can and will fix everything! He's such a lifesaver. I'm so glad he came and fixed all the issues that have been bugging us for months. He's a pro at what he does. The way he problem solves and the way he communicates is so appreciated. I couldn't have asked for a better tech! Highly recommended.

A few weeks ago, we finally decided to replace our old AC, furnace and water heater and started to collect estimates. After contacting different companies we decided to go with Fuse HVAC and we have been very happy with our decision.

Unlike others that wanted to force me on a particular product, Stan listened to our needs and tailored a solution that worked for us.
I appreciated receiving multiple options at different prices and the availability to answer all my questions in the process. Also, I appreciated that all items were priced individually as opposed to receiving only the total, so I could see exactly what I was paying for parts and installation.

Installation of all the parts was done in a single day, to minimize disruptions. It was really smooth and the technicians were wearing masks at all times. I appreciated also the visit a couple of days later to make sure everything was working and for a couple minor tweaks.

I'll definitely continue to work with Fuse HVAC for future maintenance and recommend them to others.

Called them to do warranty work on a short in the garage. Over the phone they had confirmed that it was warranty work.

They ended up saying the whole circuit was fried and that they'd disconnect the garage lights for safety. (Power tools and a burned out neutral)

This was fine, but they didn't do this by shutting of the circuit breaker, they did this by messing behind the panel (so I couldn't turn it back on)

This wasn't an issue until night time when we realized they had shut off the lights to the kitchen and porch.

No harm no foul right?

So I called, explained the situation, and asked them if they could restore power to the kitchen (since they apparently did something to behind the panels).

So they sent another tech out who was super nice and polite but a bit stumped and said they'd get it sorted out tomorrow.

Totally cool, I get it, you're busy. It's someone else's work. We'll live.

But the tech never showed or wasn't scheduled the next day. So now the kitchen lights are out for the third day in a row, I can't safely turn them back on since they did something behind the panel, and the reception (dealing with my family who wants those lights on) told us you already got two free visits.

I mean, they came for a short circuit and now our kitchen/porch lights don't work on day three?

The price for putting extra circuits in the garage and restoring power? Just under 5k. I was cool with entertaining that idea when they were going to restore lights in the kitchen but now they're just leaving it as is.

So to me, this now seems like a super underhanded sales strategy for what was supposed to be some free repair work under warranty and now I have no lights in my kitchen for the third day in a row.

This was something that was potentially a good customer experience and really soured it.

Told us they could have us scheduled and installed within a month. When the instalation date was getting close I called them and they didn't even have us on the schedule. They had forgotten about us for two weeks and whos knows how much longer if I never called.

Two weeks after the initial agreed upon start date they actually scheduled us for an inspection, not an installation like we were promised. Some one had already come out to look and recommend a system but I guess that person was just for show?

It's been 2 months and we were just told a DAY before installation that they don't have our AC unit. It'll be a minimum of an additional 2 weeks before they can install the unit. They charged us last week insisting it needed to be done prior to installation.

I am so disappointed in the scheduling department and the communication we should have received.  I get it, things take longer with these services but telling us the day before you didn't have our unit is unacceptable. This should have been communicated sooner.

Who knows when we will get our AC unit? They clearly dont.

Ivan helped to install a Tesla wall mount charger. He was very punctual and did an wonderful job. He came one day before to check where to install and if there's circuit breaker near it and gave us a quote. Next day, he came early morning to install it and did an wonderful job.
Thanks Ivan for helping us!

I've used these folks in the past with fairly good experience for the $78 tuneup a few years back and replacement of a shorted out blower motor somewhat more recently.  So when it started short cycling (1 min on heat, 1 min off before the cycle repeats) I figured I could trust them for the $78 tuneup that had worked before.  They're polite and seem professional.  But despite clearly explaining what I needed to the dispatcher a week ago and being assured that the $78 tuneup covered it when James arrived he assured me the tuneup would be $78 but there would be an additional $69 diagnostic now.  Bait and switch.  I sent him on his way and found one of the dip switches on the controller in the wrong position.  I'll look elsewhere for future HVAC needs.

Service Champions came today to do our semi annual tune up. Kenny was our technician and did a great job! Answered all our questions and made us feel happy going into summer with a good working air conditioner. Plus we purchased over a year ago their air scrubber, which made us feel so much better with COVID knowing our air was always circulating! Would recommend getting one! Thanks Service Champions!

Huge shout-out to both Adrian Urena - the technician and Pacific Coast Electric Heating and Air.

Just when the air quality in the San Francisco Bay Area decided to turn abysmal recently, my AC decided to quit working.  I called in HVAC companies and most of them had 1 - 2 week wait times for coming out to diagnose the problem.  Pacific Coast was the only one able to see me in a couple of days.  

The tech, Adrian, was competent, punctual and service-oriented.  He quickly diagnosed the problem and provided me a transparent estimate for the work.  I made a counter offer; he got that approved with his manager the next day and immediately fixed my AC.  He has a great equipment-side manner as we spoke about the weather, HVAC training, the Warriors, election and voting!

I was also impressed with the professionalism of Pacific Coast.  From their friendly human-centered customer service calls, to confirmatory phone calls to timely text messages with the service window, ETA, picture, and ratings of the technician, Pacific makes getting a service done a breeze.  They honor their quote for 30 days once issued and roll the service charge over towards repair if you hire them. They also offered a 1-year all inclusive parts and labor warranty.

Thrilled at getting my AC fixed professionally and quickly, I'll be having Pacific Coast as my go-to HVAC and Electric company!

I called for maintenance on my HVAC system and received an incredibly quick response along with an appointment same day within 2 hrs of me contacting them. I will say, I was concerned and skeptical to have a company service the HVAC system with no reviews on yelp but given the impending heat wave I decided to give east bay HVAC a try. And I am so glad that I did. Max was the technician that came out and he also happens to be the new owner of this franchise of Fuze and just beginning to build his client base. He spent 2 hours inspecting/testing all aspects of the system and educating me on the issues he identified. He clearly knows his craft very well and talked to me about his many years of experience and his journey to becoming a new franchise owner. He also helped me to prioritize what absolutely needed to be fixed vs what could probably wait. He didn't try to upsell or push anything which was such a breath of fresh air. He was genuine and honest and answered all my questions. I ended up doing the bare minimum knowing Max is a phone call away if the issues I decided not to fix cause a failure. And all of this at a very competitive price. Also, Max shared that his biggest stress with starting his business so far has not been the work itself but rather communicating with clients. Max is from Ukraine so there were times that we ran into a language barrier but it was a non issue for me - nothing google translator couldn't solve and the work speaks for itself. To sum up, I am thankful I didn't judge this book by its cover at first glance on yelp. I will highly recommend Max and will be using him for all of my HVAC and electrical needs going forward.

I am a Realtor and I am really particular about who I will recommend.  I needed somebody right away,  which is not often easy to have happen. Mike came when he said he would to my personal home for a leak, fixed that, and proceeded to help me out with another minor issue without an additional charge.  He also gave me a few tips on preventing problems.  He was extremely professional, knowledgeable, and very courteous. I definitely endorse him and his company.