Description
Looking for a hassle-free solution to all your home improvement and repair needs? We've got you covered! At Fuse Service, we're licensed to handle all your needs, from HVAC and electrical to plumbing, solar, and refrigeration. Fuse Service (HVAC, Refrigeration, Electrical & Plumbing) was founded in March 2007. The company is headquartered in San Jose, California, and it also has a network of geographically distributed offices across the country. Fuse Service is a Dealer of Carrier, certified Mitsubishi Preferred Diamond Contractor and a BayREN Home+ Participating Contractor. Our technicians are TESLA, SPAN, Enphase certified and we are Rinnai PRO and Navien Service Specialists. Also the company provides HVAC, Refrigeration, Electrical and Plumbing services of all major brands and models of HVAC and Plumbing. Fuse provides warranty for labor and parts: 12 months for refrigeration and HVAC jobs, up to 12 years for labor for HVAC Installations. Our professional, knowledgeable, and polite technicians have over 13 years of experience in the field and we are rightfully one of the most sought-out companies in the Bay Area. Schedule a free estimate today and see why we've got so many happy customers! We pride ourselves on being the best HVAC, Refrigeration, Electrical & Plumbing service in the country!
HISTORY
Established in 2007.
Highly trained employees with amazing experience are our key to success and great customer service. We pride ourselves in knowing that we invest our efforts into training our HVAC, Refrigeration and Electrical experts. Fuse technicians regularly undergo workshops and classes to know everything about the newest equipment in the market and how to install and repair it. Every single team member here at Fuse HVAC, Refrigeration, Electrical & Appliance Repair is treated with respect, honesty, and integrity so that our customers could feel the same. We have grown from a small AC repair and appliance repair company in San Jose, California to one of the best-known experts in our area. Our knowledge and experience allows us to deliver the highest quality service to your home in the shortest and easiest way for you!
SERVICES
A/C Repair, Drain Cleaning, Emergency Services, A/C Installation, Air Duct Repair, Bathtub & Shower Installation, Boiler Services, Drain Installation, Electric Furnace Installation, Electrical Panel Installation, EV Charging Station Installation, Faucet Repair, Garbage Disposal Installation, Gas Furnace Installation, Gas Line Services, Generator Repair, Home Theater Installation, Lighting Repair, Circuit Breaker Repair, Doorbell Repair, Virtual Consultations, Outlet Repair, Leak Detection, Security System Installation, Septic Tank Services, Sink Installation, Smoke Detector Installation, Solar Panel Repair, Toilet Installation, Water Filter Services, Water Heater Repair, Wiring Repair, Appliance Repair, Pipe Repair, Heater Installation, Air Duct Installation, Backflow Services, Bathtub & Shower Repair, Commercial Services, Ductless A/C Services, Electric Furnace Repair, Electrical Panel Repair, Faucet Installation, Flame Sensor Repair, Garbage Disposal Repair, Gas Furnace Repair, Generator Installation, Heater Repair, Lighting Installation, Circuit Breaker Installation & Replace…, Doorbell Installation & Replacement, System Maintenance, Outlet Installation, Pipe Installation, Residential Services, Security System Repair, Sewer Services, Sink Repair, Solar Panel Installation, Thermostat Repair, Toilet Repair, Water Heater Installation, Wiring Installation, ,
Reviews
Sergey L.
04/03/2023 12:00:00 SA
We recently had FUSE Service INC. replace our existing furnace with a brand new heat pump system. Vlad was our service advisor who provided us a couple of options for us to choose from, went over the differences between the options, and also told us about rebates and programs we qualified for.
Installers were very knowledgeable and took great care doing the install. They were able to complete a 3 day job in 2 days so we can have the new heat pump in time for the recent frigid weather.
FUSE Service INC. customer service has been top notch. We have received prompt responses and services, so I feel reassured about our project with the 10 year warranty that was offered.
Recently, our brand new and newly installed luxury Miele dishwasher (the very best and newest model) had a drainage problem. We cleaned the filter out and ran the garbage disposal for a few minutes - but none of the tricks worked.
Sent out a bunch of random Yelp requests for appliance repairs specifically on dishwashers, and Kevin at Fuse reached out quickly and offered to come out the next day. Thanks Yelp for letting us know that they are fully licensed to do this work.
Fuse's team of two - Kevin and Max - texted us they were on the way, took off their shoes (thank you!), and immediately got to work. Took off the wooden panel, unscrewed everything, and began their diagnostic and investigation. After telling us that the drain pipe is clogged by something and us agreeing to their provided estimate of $250 minus 10% military discount, they started taking the pipes and hoses out under the sink to clean. They brought all their tools and bucket.
After three hours, they ran a few tests on the dishwasher, and viola - the water drained! On their initial test, there was a crazy crashing noise that I've never heard before, so they took it all apart again and found a pin in the draining hose - thank goodness I was there while they were running the final tests!
After the job was done, they texted us the invoice, we paid the invoice via Apple Pay, and we received the receipt of payment - all over the phone! What a very efficient and smooth process!
The next day, the office manager or owner, Kevin, called to make sure everything went smoothly. My only concern was the language barrier (Russian) between Kevin/Max and us; as long as we spoke clearly and slowly, they'd let us know that they understood. We told Kevin (who was on the phone with us) that the water drains extremely slowly in our kitchen sink drain, which is completely new to us, and he seemed to not understand what we were trying to explain. Other than the slow kitchen sink drain, they got the job done with the dish washer and that's all that matters to us! We will have to call Kevin or check the kitchen drain ourselves to ensure everything is okay. Thank you.
Angela K.
11/02/2022 12:00:00 SA
Replacement furnace.
Quick quotation. Quick repair. Great service. Would definitely use again
Very good company, got my water dispenser and ice maker to work again. Also checked out the refrigerator in the garage- time to get rid of it and checked out my heater.
M. C.
09/09/2022 12:00:00 SA
Maksym was very prompt in returning calls and notifying when the technician was on their way. Kevin was very professional and explained what the issue was on our AC. Great service! Will look to them for any future repairs.
Ganga B.
09/05/2022 12:00:00 SA
Was very prompt. Did a thorough job and the price wsd also reasonable. He knows his job well. Would highly recommend
Yasmin M.
10/04/2022 12:00:00 SA
They responded within hours to my request and sent a technician to diagnose my dryer problem the same day. They ordered the necessary part and had it fixed within 2 days. Their quick response and fix were amazing!
Steve U.
09/02/2022 12:00:00 SA
Max made it clear I was in good hands right away, coming out in the evening on short notice and identifying the issues with my HVAC after a thorough inspection, talking me through along the way. Came back the next morning and fixed everything, talking me through the options as he cleaned/replaced parts. No upsell, no bull, just options. Would highly recommend his services to all!
Chris L.
09/06/2022 12:00:00 SA
Our A/C was working just fine yesterday morning but stopped in the afternoon on the hottest day of our summer. Usually it cools down at night but in this heatwave that didn't happen so, needless to say, we didn't sleep so well last night. Contacted Fuse this morning and they sent Max out by around 10am. He gave me a quick diagnosis, reasonable quote, and the work looks great. It took him about 1.5 hours to replace a few things and made sure everything was running optimally. He just left and I'm already back to the cool mid-70's! Thanks Max and Fuse!!!
Long T.
09/05/2022 12:00:00 SA
Max came out on Labor Day and fix our issue. Thanks for fixing our AC during this heat wave. I recommend Max if you have an AC issue!!!
Joey L.
09/03/2022 12:00:00 SA
Max came out to our house on short notice, was very nice and thoroughly went through our a/c system to find out what was wrong. He did not rush the diagnostic, presented a few options to fix our issues and told us he'd be providing different estimates depending on our budget and what route we want to take. We appreciated him taking his time to do a thorough check and giving honest answers to our questions. The fee for the check was also reasonable. Thank you Max.
First class customer service and super speedy response!! Excellent pricing! Thank you. :)
I called for maintenance on my HVAC system and received an incredibly quick response along with an appointment same day within 2 hrs of me contacting them. I will say, I was concerned and skeptical to have a company service the HVAC system with no reviews on yelp but given the impending heat wave I decided to give east bay HVAC a try. And I am so glad that I did. Max was the technician that came out and he also happens to be the new owner of this franchise of Fuze and just beginning to build his client base. He spent 2 hours inspecting/testing all aspects of the system and educating me on the issues he identified. He clearly knows his craft very well and talked to me about his many years of experience and his journey to becoming a new franchise owner. He also helped me to prioritize what absolutely needed to be fixed vs what could probably wait. He didn't try to upsell or push anything which was such a breath of fresh air. He was genuine and honest and answered all my questions. I ended up doing the bare minimum knowing Max is a phone call away if the issues I decided not to fix cause a failure. And all of this at a very competitive price. Also, Max shared that his biggest stress with starting his business so far has not been the work itself but rather communicating with clients. Max is from Ukraine so there were times that we ran into a language barrier but it was a non issue for me - nothing google translator couldn't solve and the work speaks for itself. To sum up, I am thankful I didn't judge this book by its cover at first glance on yelp. I will highly recommend Max and will be using him for all of my HVAC and electrical needs going forward.
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