Best in Durham NC

I screwed up a simple plumbing job and Lasen came quickly to help. Prices were good, he arrived promptly, and the job was done quickly and efficiently. Recommend!

Bill is a fine gentleman and a plumber you can trust, for the quality of his work and his fair prices. He's the guy that you've been looking for forever, which is to say, a plumber with integrity and skill. Great to have had him work for me.

We've recently moved from Southern California to Durham so we're in the process of establishing relationships with home service providers. I can't exactly tell you why I reached out to Simply Plumbing but I'm sure glad I did.

Travis is the owner and was very responsive to my call. Our needs were pretty modest. Installing two hose bibs, relocating and replacing a defective thermal expansion tank and running a gas line for a bbq.

Gas lines and hose bibs needed to be run through our brick exterior. The drilling was done to perfection and properly sealed. In working with the gas safety was #1 with Travis.

I asked several questions about how are systems were originally run and he answered with great detail (and patiently).

You can be sure that I will contact Travis when next I need a reliable, reasonably priced and efficient plumber.

Lloyd was at our home about one month ago. He was kind, respectful on time and most importantly fixed every problem we had from dripping faucets, to installing a new water valve and repairing our hot water heater from almost having to be replaced!! I am so thankful to have met Lloyd and HIGHLY recommend him for your home repair needs! Thanks again Lloyd!

There is not a creature or human being that does not value their times. Animals are always busy preparing for season changes. The average working human being are always preparing for the next day. We all know time is money! No one wants their time wasted especially if you schedule an appointment weeks in advance and someone does not show. I scheduled an appointment weeks in advance with this company. HE NEVER CALLED OR SHOWED for the appointment. Yep, the company are not reliable. I should have notice closely the ONLY FEW REVIEWS.  Anyone can pay their friends or cousins to write a four star review. HE DOES NOT DESERVE A ONE STAR RATING! This should have served as a red flag and pre warning.  You decided this is the message.    

The price will be around $1500 we will need address and 3 day notice to get utilities marked call or text me at 9198804072 to confirm thanks

I called them and sent them a follow up email requesting that that they call me to set up an appointment to disconnect my kitchen plumbing prior to having countertops installed and then to set up an appointment to have the plumbing reconnected but never heard back from anyone.

I had used this company previously with excellent results, I called them to fix a sewer backup and they were so horribly disorganized and discombobulated in the office I sadly would never use them again. Too long to detail all the issues but suffice it to say AFTER completing the work and paying for it, 3 days later I got a call saying they were ready to schedule my job.

So Matthew commented on my review from a week ago and didn't even tell the truth or know what his employees are up to. Sorry Matthew everything you said was a lie. The woman that answered the phone didn't say you were busy I could have understood that. She said and I quote oh your a property manager.... We don't take jobs from them anymore.... And then I asked nicely may I ask why not?  And she literally hung up the phone on me. Totally rude and in my opinion should be fired. You should know how your employees are treating potential customers. Even if you don't want to work with property managers that's ok also but if they ask why at least have something nice to say and don't just hang up on someone

Hired these folks to install a new dishwasher after contacting numerous other installers with no luck.  Progressive Service responded quickly and have been extremely Pleasant to work with.  We were delighted that the dishwasher was installed quickly and with little disruption.  The next morning we discovered a slight leak on the kitchen floor and the source turned out to come from the dishwasher.  We notified Progressive assuming the leak was the result of an improper installation.

We notified Progressive who responded almost immediately and dispatched Nolan to determine the cause of the leak.  It took Nolan a matter of minutes to discover the cause which turned out to be an improperly secured bolt in the dishwasher.  Nolan resolved the bolt and no more leaks.

Overall a very painless experience.  We would definitely recommend this firm based on the prompt and efficient we experienced.

This will be short and sweet: phenomenal service and great results.  They did exactly what they said they would.  This was my second time to use them and had the same experience before; Sparrow is now my exclusive plumber.

This company is a rip off. They tried to charge a 90 year old woman $900.00 to replace a new hose and shut off valve on a gas furnace that they installed a few years ago. They had the audacity to insist on her paying 50% of the service and when I called on her behalf some rude lady said, yeah this is our policy because we have to order the parts. Little did she know that I knew someone who works at the warehouse where they have an account so they don't need to have people pay for parts. I mean it's a hose and a valve, nothing elaborate. I asked her then why didn't she have to pay half of the furnace install? She said maybe she financed it...NOPE!!!! So I called a more reputable company and the total cost was $285.00. The company even installed new pipes. Thermodirect seems to be taking advantage of the elderly and the uninformed. All I will say is to shop around and you will see that there are better companies with better service and better prices.

We used Greene Hunt for some plumbing work last week, and it was easily the worst customer service experience I have ever had. Please don't ever use them. I would give zero stars if possible.

We needed to have a defunct garbage disposal removed and a basket strainer installed in our kitchen sink. After noting right off the bat that a deep strainer would be necessary since the basin of our sink is thicker than the standard, the technician told me the whole job would cost $187. Once the job was completed, however, I instead received an invoice for $320. This new price didn't make sense to me because (1) it was not what we had agreed to and (2) a total of $320 for this job would have amounted to almost $200/hour for labor, and the average labor charge for plumbers is about $85/hour.

After contacting the company to correct what I thought was an honest mistake, the technician proceeded to misrepresent our initial agreement and then flat out lied to me, claiming he didn't know upfront that a deep strainer would be needed. When confronting him for lying, he became extremely angry and hung up the phone on me after running out of excuses. I subsequently made an attempt to hash things out with the owner, who surprisingly insisted on backing up his technician's lie, claiming that I had misunderstood the initial pricing agreement and asserting that I was being unreasonable for not agreeing to the arbitrary price inflation.

I've had my fair share of customer service mishaps, but never have I been treated with such rudeness or indignation, especially by the owner of a company. Bottom line: I strongly urge you to look elsewhere for your plumbing needs.

----------addendum to respond to owner's comment----------

Funny how it took a public negative review to get my first apology from Greene Hunt. Actually, the technician was quite clear in how he intended to price that portion of the job, and y'all simply tried to deceive me after the fact. There was no effort made to improve the customer experience; charging me the price that we agreed to initially is simply what should have happened in the first place. When I told you that I would be mailing you a check for the price that we agreed to initially, you wrote back that I was being horribly unreasonable and sarcastically wished me a good weekend. You stubbornly waived my invoice out of pettiness, indignation, and scorn to spite me, not as a gesture of goodwill or some effort to genuinely resolve the situation. By refusing payment for the original agreement, you arguably managed to make this already unbearable situation even worse, leaving me to awkwardly feel like a freeloader and you to forego compensation for a completed job, essentially maximizing the dissatisfaction for both parties in this insufferable transaction. If you've somehow managed to make it this far down in the review, do yourself a favor and use another plumber!

I made an appointment to have my water heater checked on a Saturday. The appointment coordinator told me the tech would be at my home between 9:00am and 11:00am. By 11:15 tHe tech had not shown and no one called me. I called their 24-hr number and got an answering machine. I waited until 12:30 but still no show/no contact. I do not recommend unless you like wasting your time sitting around.

I got a same day appointment for repair of a hot water heater l. Within a couple days the unit was replaced. The team was very professional,  very punctual, and  the price was very comparable to others in the area.  I would highly recommend them

I called this company's Durham number over a week ago to try and schedule an appointment for some residential electrical work I needed done, and I left them a voicemail.  I haven't received a call back to this point.   Disappointing behavior from what appears to be a medium or larger size company that should have folks in place to receive calls from new customers.