Best Commercial Services in Detroit MI

I put a pin hole in a gas line to our dryer (it had a separate shutoff valve, so it wasn't an emergency).. I called and talked to Doug, and he said he'd have Kyle out first thing the next morning. He was on time, with the part he needed to fix it, and 30 minutes later he was finished. Great service and extremely friendly. Would highly recommend! Thanks!

I have been buying properties for 17 years and Michael accomplished what few other plumbers will even attempt. he was referred to me from a friend in common and went and looked at my clogged drain the same day. I had six inches of water in the basement AND my stairs to the basement collapsed from the previous plumber who attempted it and broke them with his heavy equipment. Mike went the same day, got his equipment down there and worked on the drain until he got it freed up. excellent communication. great pricing and incredible service. thanks Mike. I appreciate the excellent service.

We are in a spot our water softener is broke our hot water tank is on its way out.

We called paid the $39 to get an estimate which I normally don't do. (Pay for estimates) however just wanted to get these things installed and fixed. They came out Monday o believe. Took until Thursday to get the estimate. Was told they were going to call Get our email and ask a few questions. They never did and then when i called asking about the estimate they weee like well we don't have your email ?   Well you have my phone number right ? So could have called. I ask if they can install a tankless ?? She says o we will have sonso call when he is back at the office. That was 11 am. 5 pm i call back like hey just trying to get this estimate ... since i wanted this installed by now not still waiting for the estimate. Oh well he's not back probably Monday!!  What. So again I'd be sitting waiting and receive nothing not even call had i not followed up. Now I've stewed all weekend and i want my $39 back since this was clearly a waste!!  We will see if they call tomorrow. I'll
Bet someone $39 they won't .

Great experience. I needed a new water heater. They arrived about an hour after I called them and finished in a couple of hours. They cleaned up so well that you'd never know they were there. My former plumber retired so I was a little nervous about a new one but I'm happy to say that they are my new plumbers.

We called on a Friday at 3:30 about a toilet that had been backing up for a few days. They had someone here by 4:30. I had called other companies and they said it would be a few days and jumped righ my to the extreme for pricing. Roncelli's tried the easy fix first. They were reasonable, educated us, and very responsive. I would recommend them. They will be our first call next time!

We never got the opportunity to do business due to the multiple incidents of unprofessionalism. I asked if they could call when they're on their way and was told that's not a standard business practice, but they would call with ample notice if they were delayed or had to cancel. I got a call from Jeremy 30 minutes before the appointment time to cancel since Rick had to perform an emergency service. I asked if anyone else could come in his place but Rick, the owner, is the only one that provides estimates. I was disappointed that I did not get better notice as I already left work. I later get a call to say he will be on his way, followed by another call to say he won't due to an accident but they'd call tomorrow to schedule another time. That call never came, so I called back on Monday to say this has been a hassle and I'd like someone to prioritize the rescheduled appointment. Rick called back and before I answered I heard him say she's not going to like what I have to say and despite asking multiple times what they could do better (not rely on one person for estimates, call back when they say they will, give a better heads up for cancellations, etc.) which I was ready to provide honest feedback he had it go in one ear and out the other and instead of listening made me feel bad about his accident and said there are many other plumbers I can go with. That's what I'm going to do. I hope they learn to provide better customer service.

Great response time and the price was very fair. I will be calling the next time I need a plumber.

Darin was responsive, honest, and fixed my AC unit quickly at a very reasonable price.  I appreciated his candid and friendly demeanor.  He invited me to stay to watch he and his apprentice repair the unit which allowed me to understand the issues that was causing the malfunction.  

I was so impressed with his work that I will be getting my furnace and AC units maintenanced from Burton HVAC every spring and fall.  

Highly recommend you giving Darin a call.

I messaged them on yelp got a reply and a next day appointment within 20 minutes. Incredible customer service. When they came out and determined that my issue wouldn't require their services they gave me some advice and insisted I didn't owe them anything for coming out. If I ever need the services they provide in the future they'll be my first phone call. Highly recommend them.

All around good service. Plumber was very polite and knowledgeable. They gave me a free estimate and setup an appointment to preform the job of fixing my sewer the next day. Job was done in a timely manner and i can finally flush my toilets again!

Very pleased with this company.  They fixed a previous plumber's mistake at a very reasonable price. Comparable pricing to other plumbers I called regarding the fee to come out and assess the problem ($75).   Joe Webb is the licensed plumber and he brought another gentleman.  Has an answering service so I was able to speak to someone right away to make an appointment. He came the same day.

Great Service, well priced, & I love the fact that they are the local small time operation.

I had a clogged kitchen sink. Made the appointment Thursday evening, they sent someone Friday morning. He came and fixed my clogged sink. He was very knowledgeable and friendly. While he was at my house had he take a look at my kitchen faucet, because I was on the verge of replacing it because the water was coming out so slow. Turns out it was not installed properly, so he fixed that as well. I am very happy with the work that was done. And I will for sure use them again if needed.

I've been a client of Complete Plumbing for over twenty years and am very happy with the level of service that I have received. From drippy faucets and running toilets to replacing an entire plumbing system, Marty and Mike have done it all for me. They have always been timely, courteous, and reasonably priced. As a Realtor I am always looking for dependable service providers and Complete Plumbing is one that I don't hesitate to recommend to my clients.

Steve Piazza was wonderful. He was able to diagnose my problem with a leak in my basement. (Water was coming up from the floor where there was no drain.). It was a labor-intensive undertaking with breaking up the cement, but he and his associate, Trevor, worked diligently, and had the work completed in three days. Steve even helped me file the appropriate insurance information. I felt he was honest , knew what he was doing, and wasn't afraid of the hard work involved. I'm happy with the results.

Not a good company at all.  They charged us $950 and did NOTHING then wanted over $4000 for the real fix.  I paid someone else $1000 to fix it right.   The only plus was that they actually showed up.

I just called to get someone to come out and look at my AC unit and was told to call back in the morning to schedule an appointment. My question is why have a call center if they don't have the power to schedule an appoint to have someone come out in the morning? Not good at all!!!!

The shut-off for my outside tap was leaking in my basement, so I contacted them via their website. Someone called right away and said they would have someone contact me the next day, but I didn't hear back. I waited a week and went with another company. I contacted them in the first place because someone from their company lives at the end of my street (there are always a couple company trucks parked there), so I thought I would give the neighbours some business. Not sure what happened. If the job was too small, I wish they would have told me from the start.

Without a doubt NEVER using this company ever again. Extremely rude and unprofessional. Over charges by double. Our technician ROY literally held down our doorbell for over 10 minutes to wake us up on Christmas Eve to retrieve payment less than 24 hours after service. In what world does a service company come out to someone's house less than 24 hours later and hold the doorbell down for 10 minutes at 8 am. Stupid, rude, unprofessional - will be telling this story to everyone.