Best Water Heater Repair in Charlotte NC

Fast service, fair pricing and excellent work.  They came out the next day and took care all of my plumbing issues.

I have used this plumbing service twice now.  The latest was for a replacement gas water heater.  This was a 75 gallon behemoth for a residence.  All hours not only procuredvyhe water heater in one day but could have installed in that time frame also, if not for us not at home.  Regardless, they installed that gas water heater in two hours and with no disruption to our routine.  They are extremely professional in attitude and skills.  I recommend them for any of your plumbing needs.

They sent a guy out same day to give a free estimate to fix a problem with my septic tank. Problem is, the estimate was ridiculous. Guy was a fast-talking wheeler dealer and I suspected their estimate was WAY too high and even then they hinted it could possibly go higher. Called two other places to get comparable estimates and ended up getting the same repair done for exactly HALF of what this company wanted to charge me. Saved thousands of dollars by not dealing with Option One.

Today was my first experience with this company and it will not be my last.  I appreciate friendly professionalism.  Josh provided stellar service!  Not only do I appreciate the fantastic job he did, but it sure was nice that he left my house spotless.  E.R. Services just gained another customer! Thank you, Josh!

I called Carolina Plumbing Pros when the laundry room drain line started to back up and overflow. A technician promptly came out the same day I called and ran a snake down the line and also the in the shower drain. The snake went down 25 ft and didn't appear to hit any type of blockage that he could tell. He said the issue is probably the the vent on the roof has a blockage however his company doesn't allow employee's on the roof due to liability. Therefore, he suggested we call a roofer to look down the line on the roof but oh by the way they can't clear if for you even if they see it, and he left. First off if you are a plumbing company and part of the working pieces of a homes plumbing includes the roof vent you need to be able to service the vent or tell the customer when they call your limitations so they can find an alternate company. We have now paid 170.00 to have a line snaked and no resolution to the issue.

It was my first time using Pure Flow plumbing. After calling 12 other companies for an emergency repair they were the only ones to come right out. The guys Taylor Bridges and Corey  that came out to do the repairs were extremely knowledgeable and professional. They cleaned up after themselves when the work was done, and even went the extra mile of pressure washing the road from where mud  had ran off from where they had to dig a pipe up before they left. Highly recommend them if your in a pinch and want it fixed ASAP

I called at 8pm they would have came out rite away for a fee but I said it could wait they showed up at the time we agreed on . Lundon was my tech very knowledgable we discussed all my options was a tad pricey but you get what you pay for and it was worth it I got a new well pump new bladder tank and hot water heater took bout 5 1/2 hrs . Great job Lundon

COMPLETELY SATISFIED!!! WORK and PRICING was top notch. I reached out about a toilet issue this morning around 7am. I was contacted back within seconds. Rebecca set everything up and was very knowledgeable she kept me posted on the arrival of my plumber through email. And before 10am the job was done and cleaned up like they were never even here, and our men's toilet is finally FIXED. Mike Orlando was amazing and so easy to deal with, quick worker and very professional. Mike knows what he's doing and you can tell he takes pride in his work. Thank you WyattWorks Charlotte and Mike Orlando for the awesome job and helping getting our toilet fixed. Our male employees and customers thank you!

They are very communicative and quick! Contact them for advice, replacement, repairs or new installation. From celebrity customers to people like little ol' me, everyone is treated with red carpet service. Seriously, I felt that way! Brandon came out with a colleague and they both evaluated each of my concerns with both short-and-long term solutions. Consultation and guidance go a long way toward making the best decision for my family. I learned a lot from them and got all my needs taken care of. So glad for their full-service and quick solutions. I have a child with special needs and made some extraordinary requests -- Brandon met every challenge with his expertise. I truly am happy, even after paying for new plumbing throughout my home and the tankless water heater and carbon filter. The ability to enjoy my home worry-free is worth all the pennies!

Easy and fast install of the tankless water heater.  Price was reasonable, and he helped out with our basement grinder too!  Thanks!

We just bought our home and have had several sub contractors come in and out to make it our own. Chad is at the top of our list for professional quality workmanship. He clearly communicated with us throughout the process, showed up on time, was very detailed and cleaned up. I can speak from experience in saying It is so hard to find this quality level of service. We will happily will use him again for our future needs which will be many with our older home.

HIGHLY recommend Brian Long Plumbing! I live in an older house and needed major plumbing work done. The first company I called quoted me $2000.  I asked friends for recommendation and they recommended Brian Long.  I called and am so glad I did! They were able to complete the work at a fraction of the quote I received and did it so quickly! Top notch service and professionalism! I had a leak under my kitchen and put a bucket there to catch the water - Hugh was kind enough to dump the bucket of water out for me!

We live in Charlotte, NC and our kitchen sink was leaking after our home remodel.  We called Precept Plumbing and Chris came to the rescue! We had other plumbers try to fix the problem but Chris was able to quickly diagnose the situation and resolve it in less than 45 minutes. We highly recommend Precept Plumbing for your plumbing needs.

Ken Pignone is a plumber that actually returns calls! He's honest, fair, and does a great job. Highly recommend!

I've used Three Way for several years and over 3 major jobs replacing master bath fixtures, a grinder pump, and a hot water heater.  Every time we've used them they have been responsive, fairly priced, and done a good job for our family.  The last time however, they really showed me why they deserved a 5 star rating.  

After having our hot water heater replaced in last 2019, and having loved it for about a year and a half, we began to find that hot water was sporadically not available.  Called in Three Way to take a look since it was still under warranty and they were out within a day to look.  After about an hour of checking, they determined that part of the brains of the heater needed to be replaced.  They contacted the manufacturer and had the part shipped to me directly where it should arrive in a matter of days.  Of course Murphy's Law kicked in, and literally a day after that the hot water heater stopped working completely and we were facing several days of cold showers waiting on the part.  Unfortunately, the day came where the part was expected, and it never showed.  After contacting Three Way and letting them know, they reached back out to the manufacturer, and when they were unable to get the part tracked or any type of assurance that it would be to me as promised, Three Way did something I never expected.  They showed up with a new system completely and had it replaced in less than 3 hours.  They stood behind their work, even when it wasn't THEIR work that was the problem.  Been a long time since I've had a company that was willing to truly go above and beyond, but this is definitely one of those companies.

Had a tub removed in my grandma's house she is 80 and has a hard time stepping over the tub they installed a walk in shower with grab bars for her safety they had the upmost compassion for my mom and remodeled her bathroom for her safety it took a huge worry off my mind i was so worried she would fall but thanks to abetterway for putting me at ease they also followed up a year later for a warranty issue that they took care of at no cost to me! Dustin the owner is a standup guy they have done a few jobs for my friends as well!

Not the quality service I was expecting for the price they charge. Years ago I got a new water heater installed by this company. While the install technician looked professional there was a lot of amateur mistakes made like messes on the floor, the circuit breaker being left off after he left, and not testing it completely. The way I found the circuit breaker turned off was noticing no hot water for a few days. When I flipped it and finally got hot water it blew a fuse a few hours later.

I called to complain and they sent a technician to check the previous installers work which fixed the problem.

Fast forward to a few years later when my family goes to sell our house. We find out the water heater was improperly installed through a professional inspection. The pressure relief valve was a one foot pipe into a bucket that would have flooded the closet. So we had to pay to drill through our flooring to have a proper area for it to release if there were any problems.

Definitely had a lot of issues doing business with this company I would not recommend.

Avoid Morris-Jenkins!  Most bad reviews are about something minor the customer blew out of proportion.  Not this review.  Morris-Jenkins told me I needed a new system that would cost between $12,000 and $18,000.  In my Fall 2022 service visit I was told there was a small freon leak that couldn't be repaired and would need to be monitored.  Two weeks ago they came for the Spring service visit and told me that there was no freon left in the system, and, since freon is a lubricant and there was none, the outdoor unit would now need to be replaced as well.  I called another HVAC service company who did a thorough system inspection.  They reported that no only were there no problems, but that the system has been exceptionally well maintained.  I had trouble believing it, so he did a quick walk-through inspection and showed me the readings on his diagnostic equipment.  WHAT MORRIS-JENKINS DID WASN'T AN ACCIDENT.  This wasn't  one person at Morris-Jenkins.  It involved two different service techs over a six month period of time, which means a supervisor was aware of this also.

Awful experience!! The technician did not provide an estimate for replacing a fill valve in my guest bathroom. He went ahead and put one in the toilet while I was talking with a customer on the phone. He did not give me an estimate and I did not authorize that price. He charged me $145.00 for labor plus a $65.00 service fee for 10 minutes of work. Then he put owner supplied materials and no warranty on the receipt. I never gave him a fill valve!! I called the company and spoke with Debbie. She was argumentative, disrespectful and did not listen to what I had to say!! They're the worst!!