Best Plumbing Services in Charlotte NC

Jason with Julian's was quick to respond to my desperate call, explaining what I needed to do to ensure quick turnaround, great at scheduling, repaired my faucet rather than install a new one (kudos to Piedmont Tools for parts), and he and his son were very professional and courteous in my old (1908) home.
Highly recommend for home plumbing.

Came out very quick for a drainage blockage. Daniel was very professional and gave me a very competitive price. Work was done quickly,no concerns.

ER plumbing services came through and sent a master plumber Tuesday, who rebuilt the stops on all 3 leaks. They also rebuilt the kitchen sink plumbing to fix that larger issue. The bathtub leak still needs to be resolved but they state it must be completed by a bathroom renovation Bathtub installation contractor.  They will also refund the site visit fee, so we're just awaiting that.  They eventually came through for us with some further escalation and seasoned eyes.

Previous post for context and due diligence.

I only give it 2 stars instead of 1 because the receptionist Melissa is extremely polite, courteous and professional.  the plumber Mr Helms was also polite, but I think he missed quite a few glaring issues.

Very disappointed with the level of troubleshooting skills.  I called in citing a few plumbing issues for my mom, who speaks broken English but doesn't make her naive nor ignorant.  Something about the plumbing visit next day at 10am was amiss.  1. The plumber claimed the dishwasher was the root cause of the kitchen sink leak and heple sop up the water and referred her to carolina appliances.   2. He stated since my mom was visibly remodeling the upstairs hallway bathroom, he suspected the hot water faucet was dripping and not tight and just closed it without further troubleshooting nor looking why there are water stains in the area directly below.

Talking with contractor/ handyman onsite... way more information.  I need to ask ER plumbing to come back again cause it's 1. The pvc pipe leading to dishwasher that's the root cause, may need to replace with copper. not the dishwasher appliance as root cause.  and 2. upstairs bathroom faucet not closed is not the issue.  The contractor also opened up to see the bathtub pipe drain is leaking... and rusted. They recommend a licensed plumber to come back out to resolve. My cousin is now onsite and we found a 3rd issue. There's indication that the master bathroom upstairs is also leaking as there's water spots over the half bath on the main floor indicating that.

Please refund the site visit as we are going to be forced to find another plumber to resolve these 3 clear plumbing issues. These are all active leaks!  I don't trust that we would get a fair assessment nor a fair quote for full plumbing and water remediation at this point.  If ER Plumbing proves me wrong I'll update this post!

I greatly respect contractors that take pride in their work and go the extra mile.  This is not one of those businesses I'd recommend so far. I just wish i could post the pictures to really convey the appalling missed issues.

Was referred to this company by our home warranty provider for a kitchen sink leak. Called when they said they would, Showed up on time, went beyond what I expected. Work looks real good and is dry with no leaks. Came in a clean truck, cleaned up any mess and took old parts with him to dispose. Took care not to track any leaves inside. And super friendly to my overly curious 7 year old and his offers to help. Would use again.

It was my first time using Pure Flow plumbing. After calling 12 other companies for an emergency repair they were the only ones to come right out. The guys Taylor Bridges and Corey  that came out to do the repairs were extremely knowledgeable and professional. They cleaned up after themselves when the work was done, and even went the extra mile of pressure washing the road from where mud  had ran off from where they had to dig a pipe up before they left. Highly recommend them if your in a pinch and want it fixed ASAP

Tim was very helpful giving us the financial part of this and making it not quite so bad.  Especially compared with Morris Jenkins and their absurd quote.   I am very pleased with the outcome and highly recommend this company.   We've already talked to them about a tankless hot water heater.   Give them a call!!

Chad was great! It's so hard to find people who know what they're doing and who actually communicate. Chad was in touch regularly about our job. He showed up on time. Did excellent work. And was just generally a pleasure. There is a good reason he has Professional in the name of his business.

Customer service was good but got charged outrageously. It wasn't an emergency service and made an appointment. Got charged $540 for a less than $50 part I could have bought. Service guy showed up at 8AM and was finished by 8:40 AM. So not even a hour worth of labor. My mom doesn't speak English very well and I was here to help with translating. We feel like we got taken advantage of. Should have shopped around for a better quote. Not impressed with the amount they charged us. Granted they gave us a $30 dollar off coupon but still upset about the up charge for the part. Can't give zero stars. The plumber was friendly so I gave a star. Posted photos of the invoice, the part that was installed, and a quick search on the same part.

We live in Charlotte, NC and our kitchen sink was leaking after our home remodel.  We called Precept Plumbing and Chris came to the rescue! We had other plumbers try to fix the problem but Chris was able to quickly diagnose the situation and resolve it in less than 45 minutes. We highly recommend Precept Plumbing for your plumbing needs.

Professional and on time. We asked Providence to see if we had any pipe leaks above our master bedroom ceiling which has had constant water stains. It wound up being the roof not the pipes. We appreciate the professionalism and honesty. Will definitely work with them again.

I did not use them but they were honest in what they could do.  One company wanted to replumb our entire house and they told me the truth.

If they are so good and everybody is recommending them way will they not return a call or come when they say they will. Don't understand my money is as good as anyone's. Derrick said his dad would call or he would call right back. Two days later still haven't heard from anyone. What's up Edy Mac return a call like you said

I had an issue with water pressure coming into a new house. Based on Yelp reviews I called Brian Bearden. I told him I took the day off to have additional work done on my house and despite the fact he was booked up he called a few hours later and was able to come by. He worked on the issue and connected a vanity as well. Brian was very polite and he didn't try to sell anything I didn't need and his fee was very reasonable. Nice to have a plumber in the area that you can trust. I can definitely recommend Brian without any reservations at all.

This company installed a water heater for us. Part of their sales pitch is to service and clean/flush for the life of the unit.  Is the heater is having some problems and needs it's first service and this company won't call me back. I have texted Dustin Williams and called, he hangs up on me and tells us we have the wrong number. Don't do business with this company unless you don't care about service after the install. Any implied warranty from them is useless.

he/they handled my changing my back-flow preventer outside & went above the service required to fix the problem. made it so we can remove the brass preventer in the winter to keep it from freezing. cool fix. loosen a couple of big nuts and take it off!
ask for lucas!

This review is entirely based on an estimate for running a gas line that I felt at the time was frankly outrageous. First things first, the tech was professional and customer service was top notch. That said, we needed to run a gas line for a new stove. It required running a new line from the meter into the house. Without going into unnecessary details of exactly what was required we got an estimate from Go Green of about $3,300. There would be a permit, inspection, materials and labor. I figured the labor was maybe a days work for one guy. It seemed to me they were charging at least twice what that job should have cost. The tech called in and they were willing to take 10% off which took the price down to about $3,000. I passed. We got Piedmont Natural Gas out and running the line the exact same way was quoted at $991.31. It broke out as $75 for the permit, $227.48 for materials and $630 for labor (about a days worth, or less) and $57.88 for tax. The materials and permit shout be about the same in either case which means the difference is in labor. $600 versus $2,600, more than 4 times the rate. I don't know if this is indicative of their pricing and I will never find out because I won't call them again. I have a few rental properties and we have had numerous pluming issues over the years. Some companies work on building a relationship with a customer and they get the repeat business. Some companies they to get all they can with each transaction even if it costs them repeat business. I think this company falls closer to the later category. The company we usually use for our rental places is out of commission due to Covid. Maybe a missed opportunity for Go Green.

I needed to replace my furnace right before Thanksgiving. After calling 4 companies, only Morris Jenkins could come out  to replace it prior to Thanksgiving. My problem was I was pushed for time otherwise, I would have waited on other companies.
The sales person was a typical salesman, however when he left, he had my payment, but did not leave my proposal, the warranty agreement nor the information for the tax refund on energy efficient appliance. I had to call several times to obtain them, and I am still waiting on the tax certificate.
The servicemen were very good, polite and competent! Before leaving, I was instructed on the thermostat usage and given carbon monoxide monitors.
Communication with the office is poor or lacking.
The bottom line the cost was extremely, I repeat extremely  high, they got me due to the closeness to a holiday. The cost was well over 3000 more than I should have paid. My suggestion is do your homework, check out other companies, because I am stuck now!!

Jim Dickerson came out and said I needed a part they did not have on truck or in stock (1st pm of work off), they come and install that part (2nd pm of work off) and say if that doesnt work I will need another part. I advise it did not work and will need that other part, so I arranged an appt and took time (3rd pm off work). Same technician that told me I needed that part shows up  and when I ask I hope you have that part I need No he replies...why did they send you out here then? I ask?? His response I have no idea

True story of incompetence and now will need to take 4th pm off literally within 2 weeks, and yes it will be with another company.

I felt that the technician was more interested in upselling instead of listening and diagnosing problem.  We had a clog/blockage in drainage piping under house that was causing backup of septic into house (we believe due to construction materials getting into drain from remodel we had just had done in bathroom). We were wanting likes snakes/scoped to make sure clog was resolved and no further issues.  Technician tried to convince us that we needed to repipe drainage pipe for whole house which was not wanted or needed.  We had lived in house three plus years and no issues prior to bathroom remodel.