Best Plumbing Services in Charlotte NC

I wanted to share the experience I had yesterday with this company, Tony did a GREAT job not only with the replacing of my hot water tank but with everything involved. Tony, has great customer service and really cares about the work he performs, I contacted him in the morning and he was there first thing in the afternoon... I would Highly recommend Tony and he will be doing work for me in the future!!!!!

Shawn regrouted and resurfaced our shower.  The work was quick and professional and the price was very fair.  Fully recommend

Chad did a fantastic job of fixing a patio door that was very difficult to open.   He responded to texts and emails promptly, and showed up on time for the job.  It was a pleasure doing business with him.   Chad will be the first person I call for any future home jobs.

Happy with the result, great service, and price.

Jerell came out and was very professional. He was sent to us for a plumbing problem behind our dishwasher. Allison and White property management had him come out. But now they say nothing is wrong , I would very much like the report from Jerrel if possible, because these guys are giving us a lot of trouble because of this situation and nothing is getting fixed. Can you please help? Our address is 1013 12th St. NE in Hickory. He left his number with my son, but when we called it said mailbox was not set up. We could really use your help.

They were able to complete my projects in one week at a reasonable price and quality work.  100% recommend them.

Alex was great to work with. Fixed some electrical problems quickly and for a fair price. Would use him again.

I cannot comment on the quality of the work done by H Dee, as I never received a call back after leaving a voicemail request about work I needed done.

I contacted Roby for help with my AC units. Judd got me the help I needed almost immediately. Jeremy and hunter worked diligently to diagnose the problems and before long both units were up and running. This company goes way above and beyond the normal level of service. It is not possible for me to mention every positive point. Polite, prompt, professional and very informative. They have earned my loyalty

I also want to single out Anthony Chadwyck who has worked so hard and diligently to keep our Hvac system running. His professionalism and knowledge are second to none. We are very grateful for his help.

Reached out to this company several times by website and phone. Finally received a response when I sent a text. I happy sent repairs needed and home address to be told I was outside of their service area. Website should not say they service in and around Charlotte if they only service Mint Hill and Matthews. Poor advertising and poor timing in responding to inquiries.

I had blinking light syndrome in my house recently. I called Michael and Son Services basically because they were in the phone book. I'm glad I did! Setting up the appointment was a breeze, the operator was very polite and responsive. I was scheduled right away and the technician was right on time. He was polite, knowledgeable, and very comprehensive. My problem was solved after needed parts were received.

I recommend them for any electrical work that might be needed.

Jim Dickerson came out and said I needed a part they did not have on truck or in stock (1st pm of work off), they come and install that part (2nd pm of work off) and say if that doesnt work I will need another part. I advise it did not work and will need that other part, so I arranged an appt and took time (3rd pm off work). Same technician that told me I needed that part shows up  and when I ask I hope you have that part I need No he replies...why did they send you out here then? I ask?? His response I have no idea

True story of incompetence and now will need to take 4th pm off literally within 2 weeks, and yes it will be with another company.

So I had a leak from upstairs and called HomeServe to report it. They sent out IRV Plumbing. The tech showed up and stated that they were not allowed to cut into the drywall where the leak was. IRV then sent out a company called Restopros. Their job was to prep my home for the HVAC guys. They came into my home during a rain storm and tracked in dirt, mud and dry-vac machines. They cut a hole in the drywall, ripped up carpet and remove the flooring in both bathrooms. I never heard from Restopro again. I home was left in shambles and no one returned my calls. My insurance agent even called to get an estimate and....nothing! I finally had to call IRV and ask what the hell was going on. IRV sent the same tech back only for him to say that my condensate line was running into the home instead of outside and the cost to re-route would be over $3000. I never agreed or disagreed with the amount but to this day never heard from either company again. I later found out that the line was clogged and happily paid someone to unclog the line. What's with all the runaround!!! Be open and honest with your customers. I wish I could convince HomeServe to remove you and Restopros as service providers.
Your customer service really SUCKS!!!  I will never use either company again!!!!!!!!!!

So Travis showed up to our place to relocate a plug and install one. We are currently remodeling our kitchen and had access to the crawl space from the kitchen because we thought it would speed up the process.

The original quote was about 1200 dollars (rounded up) which seemed high and he tells us that it's less than what his boss said he should charge but that he's gonna give us a deal with his personal price. (Weird but ok) he even tried to upscale on a upgrading from 100 amps to 200. It sounded like a good idea but it wasn't in the budget, so we pressed on. I looked at the cost and it was for four hours of labor. Installing two plugs and pulling a permit. I had a quick discussion in private and we decided that our best option for now would be to just do the one plug since that's what our budget allowed at the moment. So now the new quote is 600 dollars (rounded down) for a lot less work.

This entire time, he is moving slow, getting prepped and changing papers up for us to sign while I go ahead and prep the floor for easy entry.

Then the madness starts. He spends a good amount of time on the phone and taking pics and lets us know he can't do anything unless he re works all the electrical and changes everything around and then goes through and explains what it will take to do it. He said he can get a parts list for us and a quote and so I thought we might as well since he is here. After being in his truck for thirty min he comes back saying it will be over ten grand to do it right and up to code.

Obviously, this was well outside of the budget but he came back and quoted us 10 grand. At this point we just wanted to pay him his diagnostic fee and send Travis on his way. But then he charged us the fee plus 3 hours of labor with zero work done... I was pissed because now that's 100 dollars less than what the original job was supposed to be.

We spoke to his supervisor and had the price drop down but I was really suspicious of the entire process now and it made me feel this is standard predatory practice for this worker or company. So I felt I needed to write a review to share this and just advise against using this company.

Again Travis did zero labor while here. We prepped the kitchen and pulled up the floor boards because he did not want to go down into the crawl space. He constantly needed to check in with his boss making us feel like he wasn't sure of what he was doing. Trying to charge us $500 for a diagnostic visit when the second quote was a little over $600 is a scam.