Best Heater Repair in Charlotte NC

I called Julian's on a Saturday afternoon in a panic because my toilet was overflowing sewer water into my apartment and my emergency HOA maintenance guy was not answering his phone. The gentleman from Julian's answered almost immediately and was able keep me calm. He assured me he would step in and help in the situation. Fortunately I was able to get in touch with my HOA maintenance team before having to get Julian's involved. From what I experienced with Julian's was absolutely outstanding customer service. Their team seems to really value each customer they come in contact with. Hopefully I will not be needing a plumber again any time soon but if I do I will absolutely call Julian's.

We had a leaking supply line to a new dishwasher and a couple of other issues in our kitchen related to that. We were scheduled and fixed within about 6 hours of initially hearing back. (They arrived right in the middle of the projected window, which was great.) The guys worked quickly and even did some additional cleanup before leaving. In the unfortunate event that we ever have other plumbing issues in the future, these guys will be the first call we make.

Really friendly and good people but had a bit of a rough experience with them. Made an appointment to have my disposal looked
at because it was making a terrible noise. They waited all day to tell me actually we can't make it out today. Which is fine, things come up.

But Then when they finally did come the next Monday , the tech seemed incredibly confused as to what was going on, disappeared for 10 minutes and then said my supervisor said we can't fix your disposal but i can put a new one in for $500. I said no thank you and decided to just watch a YouTube video and see if i could do it myself. I found a metal toothpick wrapped around the blade and got it out and everything is fine now.

Kind of feel like they tried to upsell me. The tech didn't even look inside the disposal. Just turned it on once and then left to make a phone call.

YOU WANNA KNOW about Nick Hunter from E.R. Services?
I'LL TELL YOU about Nick -- Effective. Efficient. Competent. Methodical. Calm. Professional. Polite. OH AND I said Effective, right? YEAH, EFFECTIVE!
All of that with a remarkable SENSE OF HUMOR!
WHAT ELSE do you want man, a medal like Sam Breakstone? Fine. Here ya go:  
My only suggestion? Pair another promising young plumber with Nick to learn from him, and repeat. Nick is a shining example of the BEST in professional service workers. THANK YOU NICK!

I said so here:

facebook.com/reel/188868…

facebook.com/reel/152143…

Not professional at all. Long story short with out naming people the tech said  he would do our job. Called him to set it up and he said to me on the phone he would do it no problem and to call the office to schedule. Called the office after going over everything we needed done for our remodel she got our address and said she would have to call the tech to verify. Guess she told him not to do it cause she called me back and said we live to far away. We are only 25 minutes from their office. What a joke. They did our friends house which is less than 10 minutes away. Not very professional to tell me and the contractor you would do the job just to have just to have a secretary change your mind. On a better note you want professional service from the office to the tech's coming out call FatMan Plumbing Pros in Waxhaw. They had no issue coming to our house and we are further away from their office. Also according to Carolina Plumbing Prwebsite they go all the way to Gastonia and further but you can't come to Marshville in the same county your office is in. That 25 minutes into Charlotte may take you a hour to drive when the 25 minutes to my house will only take you 25 minutes. You realize how much gas is now and we weren't even getting estimates we were giving you the work. Would have been easy money.

Not professional at all. Long story short with out naming people the tech said  he would do our job. Called him to set it up and he said to me on the phone he would do it no problem and to call the office to schedule. Called the office after going over everything we needed done for our remodel she got our address and said she would have to call the tech to verify. Guess she told him not to do it cause she called me back and said we live to far away. We are only 25 minutes from their office. What a joke. They did our friends house which is less than 10 minutes away. Not very professional to tell me and the contractor you would do the job just to have just to have a secretary change your mind. On a better note you want professional service from the office to the tech's coming out call FatMan Plumbing Pros in Waxhaw. They had no issue coming to our house and we are further away from their office. Also according to Carolina Plumbing Prwebsite they go all the way to Gastonia and further but you can't come to Marshville in the same county your office is in. That 25 minutes into Charlotte may take you a hour to drive when the 25 minutes to my house will only take you 25 minutes. You realize how much gas is now and we weren't even getting estimates we were giving you the work. Would have been easy money.

It was my first time using Pure Flow plumbing. After calling 12 other companies for an emergency repair they were the only ones to come right out. The guys Taylor Bridges and Corey  that came out to do the repairs were extremely knowledgeable and professional. They cleaned up after themselves when the work was done, and even went the extra mile of pressure washing the road from where mud  had ran off from where they had to dig a pipe up before they left. Highly recommend them if your in a pinch and want it fixed ASAP

We had a pipe leak inside of our walls that all affected our floors.  The person that was initially supposed to come out was stuck on a job so the owner, Justin, came out.  Joe was there for the rest of the project.  They were professional, straightforward, polite and fixed the issue without trouble.  I definitely recommend this company and will continue to use them for any issues in the future.

We had a tankless water heater, softener and filtration system installed.  They priced it right, installed everything beautifully, were on time and worked quickly and efficiently.  Jeremy does beautiful work!  I wouldn't hesitate to recommend Seth and his team.  Friendly, fair and personable!

They are very communicative and quick! Contact them for advice, replacement, repairs or new installation. From celebrity customers to people like little ol' me, everyone is treated with red carpet service. Seriously, I felt that way! Brandon came out with a colleague and they both evaluated each of my concerns with both short-and-long term solutions. Consultation and guidance go a long way toward making the best decision for my family. I learned a lot from them and got all my needs taken care of. So glad for their full-service and quick solutions. I have a child with special needs and made some extraordinary requests -- Brandon met every challenge with his expertise. I truly am happy, even after paying for new plumbing throughout my home and the tankless water heater and carbon filter. The ability to enjoy my home worry-free is worth all the pennies!

Nick is the best!! Came out, in between jobs, 45 minutes after I called and a local plumber bailed.
Helped my SO move the vanity and even gave us some nails to put the molding back.
Can not recommend this gentleman more. Seriously, we are moving to Cornelius in two weeks and he saved us not coming in to a master bath without plumbing. Will only recommend and use this guy going forward.

We just bought our home and have had several sub contractors come in and out to make it our own. Chad is at the top of our list for professional quality workmanship. He clearly communicated with us throughout the process, showed up on time, was very detailed and cleaned up. I can speak from experience in saying It is so hard to find this quality level of service. We will happily will use him again for our future needs which will be many with our older home.

I called Brian Long Plumbing for a plumbing problem with my toilet. Best call I made! My toilet tank had cracked and I needed a new installation. This company is a hidden gem! I had made a dozen calls, starting with the most highly rated. None could help. Brian is extremely busy but squeezed me in for a 24 hour turnaround time. Extremely knowledgeable and honest to a fault. He has been in business for a decade. He was able to uninstall and install a new toilet in under 90 minutes, was the most reasonably priced and takes extreme pride in his work. I would absolutely recommend Brian to anyone needing a plumber and he will be my first call if ever needed again.

We live in Charlotte, NC and our kitchen sink was leaking after our home remodel.  We called Precept Plumbing and Chris came to the rescue! We had other plumbers try to fix the problem but Chris was able to quickly diagnose the situation and resolve it in less than 45 minutes. We highly recommend Precept Plumbing for your plumbing needs.

Ken Pignone is a plumber that actually returns calls! He's honest, fair, and does a great job. Highly recommend!

I was calling to get a RFP for swapping out a black flow preventer. Would not give an estimate unless came out to the sight for a 90 dollar estimate fee.
It's an above ground device which is standard. Have two other companies who gave estimates and one of which is coming without a fee.

This company installed a water heater for us. Part of their sales pitch is to service and clean/flush for the life of the unit.  Is the heater is having some problems and needs it's first service and this company won't call me back. I have texted Dustin Williams and called, he hangs up on me and tells us we have the wrong number. Don't do business with this company unless you don't care about service after the install. Any implied warranty from them is useless.

Pete is a great plumber! He installed a tankless water heater for me. Pete was extremely knowledgeable and is always available even late at night. Pete always answered my questions no matter how crazy or off the wall they may have been. He is my plumber for life!

What a gang of thieves. Save your self some time and never use this company. They will try to take you for all you've got and then some.

Awful experience!! The technician did not provide an estimate for replacing a fill valve in my guest bathroom. He went ahead and put one in the toilet while I was talking with a customer on the phone. He did not give me an estimate and I did not authorize that price. He charged me $145.00 for labor plus a $65.00 service fee for 10 minutes of work. Then he put owner supplied materials and no warranty on the receipt. I never gave him a fill valve!! I called the company and spoke with Debbie. She was argumentative, disrespectful and did not listen to what I had to say!! They're the worst!!